Department Head or Designee. If the grievance is unsettled at Step 1, the aggrieved employee, with or without Union representation, may present the grievance in writing to the Department Head or his/her designee within 7 calendar days of the Step 1 answer or the date the answer was due. The Department Head or his/her designee shall meet with the employee and with Union representation if desired. The written grievance shall state the nature of the grievance, shall note the specific clause or clauses in the Agreement allegedly violated, and shall state the remedy requested. The Department Head or his/her designee shall make a decision on the grievance and communicate it in writing to the aggrieved person (and the Union representative if involved) within 14 calendar days of the filing at Step 2.
Department Head or Designee. If the answer is not satisfactory, the matter shall be presented in writing, stating specific provisions of the Agreement allegedly violated, by the Department Xxxxxxx or the Union Xxxxxxx, to the department head within five (5) workdays after the response. The department head shall respond to the Union Xxxxxxx in writing, within five (5) workdays.
Department Head or Designee. If the grievance is not resolved at Step 2, the grievant or their representative, if any, may present the written grievance to the Department head, or designee, with a copy to the DHRM LRU. The Department head, or designee, will attempt to meet or confer by telephone with the grievant and their representative, if any, and will issue a response in writing within seven (7) working days following receipt of the grievance. If the grievant wishes to escalate the grievance to the next step they must do so within seven (7) working days of the due date of the written response of the Department Head, or designee.
Department Head or Designee. 16.5.4.1 If the grievance is not resolved at Step 2 and the grievant wishes to escalate the grievance to the next step, they may present the written grievance to their Department Head, or designee, with a courtesy copy to the DHRM LRU, within fifteen (15) calendar days of the Step 2 response.
Department Head or Designee. If the grievance is not resolved at Step 2 and the grievant wishes to escalate the grievance to the next step, they may present the written grievance to their Department Head, or designee, with a courtesy copy to the DHRM LRU, within fifteen (15) calendar days of the Step 2 response. The Department Head, or designee, will meet in person or confer by telephone or video with the grievant and the grievant's representative, if any, within fifteen (15) calendar days of receipt of the grievance and will issue a response in writing within fifteen (15) calendar days following that meeting or conference. Step 4 - Arbitration If the grievance is not resolved at Step 3and the grievant wishes to escalate the grievance to the next step, they may file a demand for arbitration with either the American Arbitration Association (AAA) or the Federal Mediation & Conciliation Service (FMCS), with a copy to the grievant's Department or Division and a courtesy copy to the DHRM LRU, within thirty (30) calendar days of the receipt of the Step 3 decision. Once a demand for arbitration is filed and the AAA or FMCS has supplied a list of seven (7) names of Arbitrators, the parties will select an Arbitrator by alternatively striking names until one name remains. The party striking first shall be determined by lot. The parties agree that any arbitration proceedings will be conducted in accordance with the AAA or FMCS Rules of Labor Arbitration, unless otherwise agreed to in writing. The parties agree to provide a response to requests for relevant documents and witnesses within thirty (30) calendar days from the date of receipt of the request. The Arbitrator will hear arguments on and decide issues of arbitrability, if any, through written briefs immediately prior to hearing the case on its merits, or as part of the entire hearing and decision-making process, at the discretion of the Arbitrator. Although a decision may be made orally, it will be put in writing and provided to the parties. When an employee is subpoenaed as a witness in an arbitration case, they may appear without the loss of pay if they appear during their work time, providing testimony given is related to their job function or involves matters they have witnessed and is relevant to the arbitration case. The Arbitrator so selected shall confer promptly with the parties, shall hold further hearings, and shall issue a report not later than thirty (30) days from the day of the hearing, unless stipulated to by the parties...
Department Head or Designee. A. If the grievant is not satisfied with the answer he received in Step One, within seven (7) business days after his receipt thereof, he may submit the grievance in an original and two copies to his Department Head or designee. The Department Head or designee will endeavor to schedule a meeting within seven (7) business days to discuss the grievance.
Department Head or Designee. The grievant may discuss the complaint with the department head or designee. The department head or designee shall provide the grievant a written or oral response within fourteen (14) calendar days from the grievance meeting. If the grievance is not resolved the grievant may move the grievance to Step 2 within fourteen (14) calendar days from issuance of the written or oral response from the department head or designee. However, all complaints involving or concerning the payment of compensation shall be in writing to the Human Resources Director. If the department head or designee does not provide a written or oral response within the fourteen (14) calendar day timeline, then the grievant may advance the grievance to Step 2.
