Definition of the indicator Sample Clauses

Definition of the indicator. ∑∑ SPRt(n') * PAXt(n') 4 SPR = n'=1 t ∈T ∑∑ PAXt(n') n'=1 t ∈T where: - T is all terminals, - n' represents the quarters concerned, - PAXt(n') represents the number of departing passengers passing through terminal t during the quarter n', - SPRt(n') is the level of passenger satisfaction with regard to the cleanliness of terminals for terminal t during the quarter n': Number of passengers who answered “satisfied” or “very satisfied” to the question asked during the quarter n' SPRt(n')= Number of passengers who responded to the question asked during the quarter n' within terminal t The value of SPR that may be used for the pricing period “n” is measured over a period from the 1st of July of the year “n-2” to the 30th of June of the year “n-1”.
Sample 1
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Definition of the indicator. For a given quarter “i” and terminal “j”, the overall satisfaction of arriving and departing passengers is calculated as: SAD = (Departuretrafficij ×Overall departure satisfactionij ) +( Arrival trafficij ×Overallarrival Satisfactionij ) ij where: (Departure trafficij + Arrival trafficij ) N ∑ Pondij (n)* Satisfactionij (n) N ∑ NSij (n) NS Overall departure satisfaction (vs.arrival) = n=1 = n=1 = ij N N ij ∑ n=1 Pondij
Sample 1
Definition of the indicator. Number of people having received a response from Aéroports de Paris within a maximum period of 20 days (between mid-2010 to mid-2012) and a maximum of 15 days (mid-2012 onwards) DRR = Total complaints received by Aéroports de Paris as detailed in the coverage The value of DRR that may be used for the pricing period “n” is measured over a period from the 1st of July of the year “n-2” (mail received on this date at the earliest) to the 30th of June of the year “n-1” (mail received on this date at the latest).
Sample 1
Definition of the indicator. SCB = where: ∑∑SCBt (n' )* PAXt(n') n '=1 t∈T ∑∑ PAXt(n') n'=1 t∈T T shall be all terminals, n' shall represent the quarters concerned, PAXt(n') shall represent the passengers processed on terminal t during quarter n', SCBt(n') shall be passengers’ satisfaction rate on availability of luggage trolleys in terminals for terminal t in quarter n': Number of passengers of terminal t having answered "satisfied" or "very satisfied" to the question asked during quarter n' SCBt(n')= Number of passengers having answered to the question asked during quarter n' at terminal t The SCB indicator is expressed as a percentage. The SCB value for the pricing period “n” shall be calculated over a period from July 1st of the year “n-2” to June 30 of the year “n-1”.
Sample 1

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