Dedicated Resources. To assure that APAC has sufficient dedicated resources available during the seasonal peaks of FTD business, APAC agrees that: . APAC will not utilize the same call center facility(s) for accounts competing with FTD; . APAC will not utilize the same account management team for accounts competing with FTD; and . APAC will not utilize technology considered to be proprietary to the FTD account for accounts competing with FTD.
Appears in 2 contracts
Sources: Telemarketing Services Agreement (FTD Com Inc), Telemarketing Services Agreement (FTD Com Inc)