Common use of Database Maintenance Clause in Contracts

Database Maintenance. 2.01 Helion will provide on-going consulting on procedures for the backup and restoration of all databases required to run the ORCATS software. 2.02 Helion will consult with the County technical staff as needed on the status of all databases required to run the ORCATS software and ensure that all database indexes and database features are configured appropriately to ensure the proper functioning of all Helion supported software. 2.03 If requested, Helion will ensure that database backups are performed prior to any modification to the database structure and/or schema as part the implementation of new ORCATS software through new version release or problem resolution. 2.04 Helion will perform all database repair and recovery due to database corruption, malfunction, or inconsistency brought about by implementation of new ORCATS software through new version release or problem resolution, by defects in or improper functioning of the client software, or by third party software used within any Helion supported software. 2.05 The obligations described in Sections 1.00 through 2.05 are hereafter referred to as “Maintenance.”