Data Center Services. The software used to provide the Genesys Cloud Service is located on servers that are controlled by Amazon Web Service (“AWS”). You may access and use the software but have no right to receive a copy of the object code or source code to the software.
Data Center Services. The software used to provide the Cloud Services is located on servers that are controlled by Amazon Web Services (“AWS”). Customer shall comply with the AWS Acceptable Use Policy found at xxxxx://xxx.xxxxxx.xxx/aup/ (“AWS AUP”), which is incorporated by reference herein.
Data Center Services. UPC, through UPRR, has provided and currently provides to OTC certain data center processing services in support of certain business applications of OTC, which services are provided from UPRR’s St. Louis, Missouri data center (the “UP Data Center”), including the following services (collectively, the “Data Center Services”): usage and non-usage based services for the current mainframe central processing unit and any successors, applications services, decision support services, and associated support services, including without limitation direct access storage devices, print, tape mounts, and overhead.
Data Center Services. 7.1 Pricing does not include server hardware or software costs unless otherwise noted.
Data Center Services a. System Maintenance. CONTRACTOR will provide Licensed Software upgrades and enhancements at the same time as generally available to other licensees, or when required by law, whichever is earlier. CONTRACTOR is responsible for installing upgrades and enhancements for the LAFD's use at no charge to the LAFD.
Data Center Services. The software used to provide the PureCloud Service is located on servers that are controlled by Amazon Web Service (“AWS”). You may access and use the software, but you have no right to receive a copy of the object code or source code to the software.
Data Center Services. ICE shall supply the Data Center Services during the following times at the Data Center: Service Component Service Hours Cabinet Power 24x7x365 Recipient Access – normal 07:00 - 16:00 Mon - Fri Recipient Access – emergency 24x7x365 Physical Security 24x7x365 Environment 24x7x365 Fire Protection 24x7x365 Connectivity 24x7x365 Monitoring 24x7x365 Support 24x7x365 Remote Hands – normal 07:00 – 16:00 Mon – Fri Remote Hands – emergency 24x7x365 EXHIBIT D FEES
Data Center Services. These services include but are not limited to: Hardware Lifecycle Management, Server Support(On Premise and Cloud), Storage Support(On Premise and Cloud), Network Support, Physical Security, Facilities Infrastructure, Change Management and Break/Fix. Please see below. Data backup is the process of backing up any critical data or data that is important enough were losing the information would have a negative effect on the group or organization. Data recovery is the process of recovering the data that was backed up. Note that they are separate because the SLA or service requirements for data backup is to ensure that it is actually backed up and the service provider needs to validate the backup was successful. Data recovery is the process of retrieving the data and putting it back into production and available. The SLA for that usually relates to the speed of recovery and when the data will become available again after requesting its restoration. The Service Provider is responsible for installing, operating, and monitoring the backup and recovery systems for all Village IT assets that permit the Service Provider to continue services within a reasonable period following a disaster or outage. Disaster Recovery Plan. The Service Provider shall create and maintain a Disaster Recovery Plan for the Village in accordance with cyber liability insurance requirements. At a minimum, the plan shall be verified via functional tests every other year, and with tabletop tests on alternate years.
Data Center Services. Data Center Services include, but are not limited to, the following service areas: (a) mainframe, (b) storage device/server hosting (commonly known as collocation services), (c) application hosting, (d) enterprise database environment(s), (f) Interactive Voice Response system hosting, (g) Enterprise Resource Planning infrastructure support (for the City’s “OneSD” system), (h) Internet and Intranet (Web) infrastructure, (i) enterprise document management environment, (j) enterprise messaging environment (electronic mail), and (k) enterprise file and print environment.
Data Center Services. While certain of the Services and Apps can only be accessed and used from Vinix-hosted servers (including, without limitation, Cluster Manager), you may elect to access and use Vinix Core, Vinix UI Core, and certain Apps (as identified in the license terms on the Vinix App Exchange) either on Vinix-provided servers and related computer equipment that you access remotely via the internet (“Vinix-Provided Data Center Services”) or in an environment that you provide or procure from one or more third parties (“Customer- Provided Data Center Environment”). The scope of Vinix’s services, and your obligations, depend on whether you choose to access and use the Services via Vinix-Provided Data Center Services or your Customer-Provided Data Center Environment, as follows:
