Customer’s Duties Clause Samples
The 'Customer’s Duties' clause defines the specific responsibilities and obligations that the customer must fulfill under the agreement. This may include providing necessary information, access, or resources to the service provider, making timely payments, or complying with relevant laws and regulations. By clearly outlining what is expected from the customer, this clause helps ensure smooth project execution and prevents misunderstandings or delays caused by unmet obligations.
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Customer’s Duties. When reasonably requested by Kivuto, Customer shall provide Kivuto with sufficient documentation, information, assistance, support and test time on Customer’s computer system, to allow Kivuto to duplicate a deficiency, determine that the deficiency is with the Platform, and certify that the problem has been corrected. Kivuto shall use its best efforts to remedy any deficiency in a manner and at times that minimize interference with Customer’s normal business operations.
Customer’s Duties. Customer shall document and promptly report all errors or malfunctions of service. Customer shall provide all services not selected for purchase, support and maintenance to provide functionality to Customer’s End-Users that use Provider’s services.
Customer’s Duties. Customer shall:
(a) except for merchant transactions, refrain from acting to circumvent the processing of Commissions pursuant to this Commission Processing Member Services Schedule unless otherwise agreed to between the parties;
(a) provide Pegasus with all Customer ARC/IATA numbers, and promptly notify Pegasus of additions and changes to, and deletions of, such numbers; and
(b) provide to Pegasus no later than the fifth (5th) business day after the end of each calendar month or as otherwise agreed by the parties (i) a file containing all reservation information relating to such calendar month, such file to designate each such reservation that is non-commissionable; and (ii) all Commission Responses in the form of statements, copies of checks or other mutually agreed verification of payments received directly by Customer from Commission payors.
Customer’s Duties. 4.1. The Customer shall:
4.1.1. Cooperate with Tototheo and comply with any reasonable requests Tototheo may make to assist with the provision of the Cyber Security Services;
4.1.2. Provide access to the business facilities and/or equipment and/or other facilities where the installation, configuration and/or Technical Support of the Cyber Security Products and/or the Cyber Security Services will be provided, at a mutually agreed time. Failure of the Customer to permit and/or enable access to Tototheo on the Customer’s business facilities and/or equipment and/or other facilities for the purposes of this clause will be deemed a material breach of the Contract, entitling Tototheo to terminate the Contract. Any costs associated with such termination shall be borne by the Customer.
Customer’s Duties. The Customer will control and manage the investment of the Custodial Account except insofar as the Customer permits participants and beneficiaries to control the investment of Custodial Account assets attributable to their own accounts, delegates investment authority over part or all of the Custodial Account assets to one or more Investment Managers, or delegates investment authority over part or all of the Custodial Account assets to one or more other Designated Representatives. Customer grants to the Custodian all powers reasonably necessary to carry out its investment and other duties under this Agreement, and Customer agrees to furnish the Custodian with such information and Instructions as may be necessary to carry out the provisions of this Agreement and to enable the Custodian to fulfill all legal and regulatory reporting requirements.
Customer’s Duties. Customer shall document and promptly report all errors or malfunctions of the hardware to Webberstop India Private Limited. Customer is responsible for the provisioning of all necessary spare parts and/or other hardware to maintain its servers. Customer shall maintain a current back up copy of all programs and data. Customer shall ensure that all legal compliances or formalities as per the Cyber laws and other applicable laws/regulatory framework are fulfilled. Customer shall be responsible for the security of its equipment/s and at no point of time, Webberstop India Private Limited can be held responsible if the security is breached.
Customer’s Duties. At no cost, Customer shall provide Chordiant with (a) adequate access to Customer’s facility to perform all work required under this Agreement; (b) all necessary safety training regarding Customer’s facility, and (c) reasonable onsite facilities, including secure storage space, a designated work area with adequate heat and lighting, and access to any needed telephone lines, communication facilities or other equipment.
Customer’s Duties. 9.1 The Customer will support macmon appropriately in the performance of Contractual Services.
9.2 The Customer will not disclose the access data for the SDP Services and the SDP Front End to third parties and will exercise the utmost care in safekeeping such access data. The Customer is aware that macmon cannot be held liable for access by third parties in connection with the loss of access data by the Customer.
9.3 Except as permitted in each case by applicable law or by express written agreement between the Parties, the Customer will not directly or indirectly (i) reverse engineer, decompile, disassemble or otherwise attempt to discover any source code, object code or material underlying structures, ideas, know-how or algorithms of the Contractual Services, (ii) make any changes to the Contractual Services or the SDP Services or the SDP Front End, create translations of the Contractual Services or the SDP Services or the SDP Front End or create derivative works from the Contractual Services, the SDP Services or the SDP Front End (iii) use the Contractual Services or the SDP Services or the SDP Front End for the benefit of any third party in contravention of this Agreement or (iv) remove any proprietary notices or labels; whereby if the Customer is a managed service provider, third parties for the purposes of this
Customer’s Duties. Customer will perform routine system preventative maintenance and cleaning. Prior to requesting support from Sun, Customer must comply with all published operating and troubleshooting procedures for the systems. If such efforts are unsuccessful in eliminating the malfunction, Customer will then promptly notify Sun of the malfunction. Customer must establish and maintain a procedure external to systems for reconstruction of lost or altered Files, data, or programs. Customer must provide Sun support personnel with: (a) reasonable and safe access to systems; (b) adequate working space and facilities at the installation site necessary to service systems; and (c) cooperation in maintaining a site activity log. Customer acknowledges that the examination, replacement, and handling of hardware components can be hazardous. Support tasks should only be performed by qualified service personnel with the appropriate technical training and experience to recognize these hazards (e.g., electrostatic discharge) and who observe all protection procedures and precautions. Customer agrees to use qualified service personnel and to employ adequate safety precautions in the performance of its obligations hereunder.
Customer’s Duties. 4.1. The Customer shall treat the rented items diligently and with care and shall be obliged to carry out all the necessary maintenance and repair works professionally himself and/or by skilled technicians, at his own expense.
4.2. The rented items may only be installed, operated and disassembled in accordance with the technical instructions, and exclusively by qualified personnel. The Customer is obliged to ensure continual compliance with applicable safety regulations and legal provisions regarding protection and safety of workers and employees.
4.3. The Customer shall ensure a trouble-free supply of electric power during the entire period of use of the rented items and he shall be liable for any damage or losses due to power failures and interruptions, or for current fluctuations.
4.4. In the event that the contractually agreed rental period lasts for more than two months, or the Customer is, due to delayed return, in possession of the rented items longer than two months, Customer shall be obliged to carry out by himself or by qualified personnel all and any mandatory servicing and inspections required by legislation at his own expense and risk. Upon request of the Customer, spidercam shall provide the respective information of upcoming due dates for maintenance and testing of the rented items.
4.5. The Customer shall be obligated to take out appropriate and adequate insurance against the risks generally associated with the rented items (loss, theft, damage, third-party liability). Upon request the Customer shall prove evidence of the currency of such insurance, valid for the complete rental period. The Customer must comply with the assignment of possible claims against an insurance provider.
4.6. No foreign object that poses a potential safety hazard (for example: drones) will be tolerated in Spidercam airspace at any given time. It is the Customer obligation to point out any potential safety hazards that may exist within or near the area where spidercam operates. Any violation of spidercam airspace may result in ceasing of spidercam operations and operation may not proceed until airspace has been redeclared safe to operate in.