Customer’s Duties. Customer shall:
Customer’s Duties. When reasonably requested by Kivuto, Customer shall provide Kivuto with sufficient documentation, information, assistance, support and test time on Customer’s computer system, to allow Kivuto to duplicate a deficiency, determine that the deficiency is with the Platform, and certify that the problem has been corrected. Kivuto shall use its best efforts to remedy any deficiency in a manner and at times that minimize interference with Customer’s normal business operations.
Customer’s Duties. 9.1 The Customer will support macmon appropriately in the performance of Contractual Services.
Customer’s Duties. Customer shall document and promptly report all errors or malfunctions of service. Customer shall provide all services not selected for purchase, support and maintenance to provide functionality to Customer’s End-Users that use Provider’s services.
Customer’s Duties. Customer shall document and promptly report all errors or malfunctions of the hardware to Webberstop India Private Limited. Customer is responsible for the provisioning of all necessary spare parts and/or other hardware to maintain its servers. Customer shall maintain a current back up copy of all programs and data. Customer shall ensure that all legal compliances or formalities as per the Cyber laws and other applicable laws/regulatory framework are fulfilled. Customer shall be responsible for the security of its equipment/s and at no point of time, Webberstop India Private Limited can be held responsible if the security is breached.
Customer’s Duties a. The Customer assures that the address details provided by it are correct and complete.
Customer’s Duties. Customer will perform routine system preventative maintenance and cleaning. Prior to requesting support from Sun, Customer must comply with all published operating and troubleshooting procedures for the systems. If such efforts are unsuccessful in eliminating the malfunction, Customer will then promptly notify Sun of the malfunction. Customer must establish and maintain a procedure external to systems for reconstruction of lost or altered Files, data, or programs. Customer must provide Sun support personnel with: (a) reasonable and safe access to systems; (b) adequate working space and facilities at the installation site necessary to service systems; and (c) cooperation in maintaining a site activity log. Customer acknowledges that the examination, replacement, and handling of hardware components can be hazardous. Support tasks should only be performed by qualified service personnel with the appropriate technical training and experience to recognize these hazards (e.g., electrostatic discharge) and who observe all protection procedures and precautions. Customer agrees to use qualified service personnel and to employ adequate safety precautions in the performance of its obligations hereunder.
Customer’s Duties. At no cost, Customer shall provide Chordiant with (a) adequate access to Customer’s facility to perform all work required under this Agreement; (b) all necessary safety training regarding Customer’s facility, and (c) reasonable onsite facilities, including secure storage space, a designated work area with adequate heat and lighting, and access to any needed telephone lines, communication facilities or other equipment.
Customer’s Duties. (1) The Customer will procure and install at its own expense any additional software that is required to use the Contractual Software and, where applicable, is set out in documentation, descriptions of the installation requirements and/or in delivery and invoice documents, in the appropriate, authorised version.
