Common use of Customer Support and Training Clause in Contracts

Customer Support and Training. Subdistributor shall have sufficient knowledge of the industry and products competitive with such Products so as to be able to explain to the Customers the differences between the Products and competing products, to be able to assist the Customer during normal business hours with general support; and train Customers, including surgeons and hospital staff members, on the proper use of the Products; Orders from Outside the Territory. Subdistributor shall promptly refer to Distributor all inquiries and orders received by Subdistributor from customers located outside the Territory;

Appears in 8 contracts

Samples: And Subdistribution Agreement (Fuse Medical, Inc.), Stocking and Subdistribution Agreement (Fuse Medical, Inc.), Stocking and Subdistribution Agreement (Fuse Medical, Inc.)

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Customer Support and Training. Subdistributor shall have sufficient knowledge of the industry and products competitive with such Products so as to be able to explain to the Customers the differences between the Products and competing products, to be able to assist the Customer during normal business hours with general support; and train assist the Distributor in training Customers, including surgeons and hospital staff members, on the proper use of the Products; Orders from Outside the Territory. Subdistributor shall promptly refer to Distributor all inquiries and orders received by Subdistributor from customers located outside the Territory;

Appears in 4 contracts

Samples: Sales and Distribution Services Agreement (Fuse Medical, Inc.), Sales and Distribution Services Agreement (Fuse Medical, Inc.), Sales and Distribution Services Agreement (Fuse Medical, Inc.)

Customer Support and Training. Subdistributor shall have sufficient knowledge of the industry and products competitive with such Products so as to be able to explain to the Customers the differences between the Products and competing products, to be able to assist the Customer during normal 137303028.3 Rev 102017a business hours with general support; and train assist the Distributor in training Customers, including surgeons and hospital staff members, on the proper use of the Products; Orders from Outside the Territory. Subdistributor shall promptly refer to Distributor all inquiries and orders received by Subdistributor from customers located outside the Territory;

Appears in 4 contracts

Samples: Sales and Distribution Services Agreement (Fuse Medical, Inc.), Sales and Distribution Services Agreement (Fuse Medical, Inc.), Sales and Distribution Services Agreement (Fuse Medical, Inc.)

Customer Support and Training. Subdistributor shall have sufficient knowledge of the industry and products competitive with such Products so as to be able to explain to the Customers the differences between the Products and competing products, to be able to assist the Customer during normal business hours with general support; and train Customers, including surgeons and hospital staff members, on the proper use of the Products; Orders from Outside the Territory. Subdistributor shall promptly refer to Distributor all inquiries and orders received by Subdistributor from customers located outside the Territory;; EXHIBIT 10.56

Appears in 1 contract

Samples: Stocking and Subdistribution Agreement (Fuse Medical, Inc.)

Customer Support and Training. Subdistributor shall have sufficient knowledge of the industry and products competitive with such Products so as to be able to explain to the Customers the differences between the Products and competing products, to be able to assist the Customer during normal business hours with general support; and train Customers, including surgeons and hospital staff members, on the proper use of the Products; Orders from Outside the Territory. Subdistributor shall promptly refer to Distributor all inquiries and orders received by Subdistributor from customers located outside the Territory;; EXHIBIT 10.60

Appears in 1 contract

Samples: Stocking and Subdistribution Agreement (Fuse Medical, Inc.)

Customer Support and Training. Subdistributor shall have sufficient knowledge of the industry and products competitive with such Products so as to be able to explain to the Customers the differences between the Products and competing products, to be able to assist the Customer during normal business hours with general support; and train Customers, including surgeons and hospital staff members, on the proper use of the Products; Orders from Outside the Territory. Subdistributor shall promptly refer to Distributor all inquiries and orders received by Subdistributor from customers located outside the Territory;; EXHIBIT 10.59

Appears in 1 contract

Samples: Stocking and Subdistribution Agreement (Fuse Medical, Inc.)

Customer Support and Training. Subdistributor shall have sufficient knowledge of the industry and products competitive with such Products so as to be able to explain to the Customers the differences between the Products and competing products, to be able to assist the Customer during normal business hours with general support; and train Customers, including surgeons and hospital staff members, on the proper use of the Products; Orders from Outside the Territory. Subdistributor shall promptly refer to Distributor all inquiries and orders received by Subdistributor from customers located outside the Territory;; EXHIBIT 10.52

Appears in 1 contract

Samples: Stocking and Subdistribution Agreement (Fuse Medical, Inc.)

Customer Support and Training. Subdistributor shall have sufficient knowledge of the industry and products competitive with such Products so as to be able to explain to the Customers the differences between the Products and competing products, to be able to assist the Customer during normal business hours with general support; and train Customers, including surgeons and hospital staff members, on the proper use of the Products; Orders from Outside the Territory. Subdistributor shall promptly refer to Distributor all inquiries and orders received by Subdistributor from customers located outside the Territory;; EXHIBIT 10.61

Appears in 1 contract

Samples: Stocking and Subdistribution Agreement (Fuse Medical, Inc.)

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Customer Support and Training. Subdistributor shall have sufficient knowledge of the industry and products competitive with such Products so as to be able to explain to the Customers the differences between the Products and competing products, to be able to assist the Customer during normal business hours with general support; and train Customers, including surgeons and hospital staff members, on the proper use of the Products; Orders from Outside the Territory. Subdistributor shall promptly refer to Distributor all inquiries and orders received by Subdistributor from customers located outside the Territory;; EXHIBIT 10.48

Appears in 1 contract

Samples: Stocking and Subdistribution Agreement (Fuse Medical, Inc.)

Customer Support and Training. Subdistributor shall have sufficient knowledge of the industry and products competitive with such Products so as to be able to explain to the Customers the differences between the Products and competing products, to be able to assist the Customer during normal business hours with general support; and train Customers, including surgeons and hospital staff members, on the proper use of the Products; Orders from Outside the Territory. Subdistributor shall promptly refer to Distributor all inquiries and orders received by Subdistributor from customers located outside the Territory;; EXHIBIT 10.57

Appears in 1 contract

Samples: Stocking and Subdistribution Agreement (Fuse Medical, Inc.)

Customer Support and Training. Subdistributor shall have sufficient knowledge of the industry and products competitive with such Products so as to be able to explain to the Customers the differences between the Products and competing products, to be able to assist the Customer during normal business hours with general support; and train assist the Distributor in training Customers, including surgeons and hospital staff members, on the proper use of the Products; Orders from Outside the Territory. Subdistributor shall promptly refer to Distributor all inquiries and orders received by Subdistributor from customers located outside the Territory;EXHIBIT 10.51

Appears in 1 contract

Samples: Sales and Distribution Services Agreement (Fuse Medical, Inc.)

Customer Support and Training. Subdistributor shall have sufficient knowledge of the industry and products competitive with such Products so as to be able to explain to the Customers the differences between the Products and competing products, to be able to assist the Customer during normal business hours with general support; and train Customers, including surgeons and hospital staff members, on the proper use of the Products; Orders from Outside the Territory. Subdistributor shall promptly refer to Distributor all inquiries and orders received by Subdistributor from customers located outside the Territory;; EXHIBIT 10.58

Appears in 1 contract

Samples: Stocking and Subdistribution Agreement (Fuse Medical, Inc.)

Customer Support and Training. Subdistributor shall have sufficient knowledge of the industry and products competitive with such Products so as to be able to explain to the Customers the differences between the Products and competing products, to be able to assist the Customer during normal business hours with general support; and train Customers, including surgeons and hospital staff members, on the proper use of the Products; Orders from Outside the Territory. Subdistributor shall promptly refer to Distributor all inquiries and orders received by Subdistributor from customers located outside the Territory;; EXHIBIT 10.62

Appears in 1 contract

Samples: Stocking and Subdistribution Agreement (Fuse Medical, Inc.)

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