Customer Reviews/Questionnaires/Customized Surveys Sample Clauses

Customer Reviews/Questionnaires/Customized Surveys. The Contractor will periodically (likely quarterly or semi-annually) gather a reasonable survey sampling of customer satisfaction and analyze results of customer reviews and questionnaires. The Contractor shall submit the results to the State Contract Manager at the Quarterly Business Review ("QBR") meetings through a Key Performance Indicator – Account Service Performance Scorecard. Please see Attachment B for additional details.
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Related to Customer Reviews/Questionnaires/Customized Surveys

  • Information Packages As soon as available and in any event not later than two (2) Business Days prior to each Settlement Date, an Information Package as of the most recently completed Fiscal Month.

  • Due Diligence Review; Information The Company shall make available, during normal business hours, for inspection and review by the Investors, advisors to and representatives of the Investors (who may or may not be affiliated with the Investors and who are reasonably acceptable to the Company), all financial and other records, all SEC Filings (as defined in the Purchase Agreement) and other filings with the SEC, and all other corporate documents and properties of the Company as may be reasonably necessary for the purpose of such review, and cause the Company’s officers, directors and employees, within a reasonable time period, to supply all such information reasonably requested by the Investors or any such representative, advisor or underwriter in connection with such Registration Statement (including, without limitation, in response to all questions and other inquiries reasonably made or submitted by any of them), prior to and from time to time after the filing and effectiveness of the Registration Statement for the sole purpose of enabling the Investors and such representatives, advisors and underwriters and their respective accountants and attorneys to conduct initial and ongoing due diligence with respect to the Company and the accuracy of such Registration Statement. The Company shall not disclose material nonpublic information to the Investors, or to advisors to or representatives of the Investors, unless prior to disclosure of such information the Company identifies such information as being material nonpublic information and provides the Investors, such advisors and representatives with the opportunity to accept or refuse to accept such material nonpublic information for review and any Investor wishing to obtain such information enters into an appropriate confidentiality agreement with the Company with respect thereto.

  • SERVICE MONITORING, ANALYSES AND ORACLE SOFTWARE 11.1 We continuously monitor the Services to facilitate Oracle’s operation of the Services; to help resolve Your service requests; to detect and address threats to the functionality, security, integrity, and availability of the Services as well as any content, data, or applications in the Services; and to detect and address illegal acts or violations of the Acceptable Use Policy. Oracle monitoring tools do not collect or store any of Your Content residing in the Services, except as needed for such purposes. Oracle does not monitor, and does not address issues with, non-Oracle software provided by You or any of Your Users that is stored in, or run on or through, the Services. Information collected by Oracle monitoring tools (excluding Your Content) may also be used to assist in managing Oracle’s product and service portfolio, to help Oracle address deficiencies in its product and service offerings, and for license management purposes.

  • DAF Specifications Developer shall submit initial specifications for the DAF, including System Protection Facilities, to Connecting Transmission Owner and NYISO at least one hundred eighty (180) Calendar Days prior to the Initial Synchronization Date; and final specifications for review and comment at least ninety (90) Calendar Days prior to the Initial Synchronization Date. Connecting Transmission Owner and NYISO shall review such specifications to ensure that the DAF are compatible with the technical specifications, operational control, and safety requirements of the Connecting Transmission Owner and NYISO and comment on such specifications within thirty (30) Calendar Days of Developer’s submission. All specifications provided hereunder shall be deemed to be Confidential Information.

  • Technical Specifications 1. A procuring entity shall not prepare, adopt or apply any technical specification or prescribe any conformity assessment procedure with the purpose or effect of creating an unnecessary obstacle to trade between the Parties.

  • How to Update Your Records You agree to promptly update your registration records if your e-mail address or other information changes. You may update your records, such as your e-mail address, by using the Profile page.

  • Evaluation Software If the Software is an evaluation version or is provided to You for evaluation purposes, then, unless otherwise approved in writing by an authorized representative of Licensor, Your license to use the Software is limited solely for internal evaluation purposes in non-production use and in accordance with the terms of the evaluation offering under which You received the Software, and expires 90 days from installation (or such other period as may be indicated within the Software). Upon expiration of the evaluation period, You must discontinue use of the Software, return to an original state any actions performed by the Software, and delete the Software entirely from Your system and You may not download the Software again unless approved in writing by an authorized representative of Licensor. The Software may contain an automatic disabling mechanism that prevents its use after a certain period of time. RESTRICTIONS

  • ODUF Packing Specifications 6.3.1 The data will be packed using ATIS EMI records. A pack will contain a minimum of one (1) message record or a maximum of ninety-nine thousand nine hundred and ninety-nine (99,999) message records plus a pack header record and a pack trailer record. One transmission can contain a maximum of ninety-nine (99) packs and a minimum of one (1) pack.

  • Contract Database Metadata Elements Title: Spencerport Central School District and Spencerport Paraprofessional Association, New York State United Teachers (NYSUT), American Federation of Teachers (AFT), AFL-CIO (2015) Employer Name: Spencerport Central School District Union: Spencerport Paraprofessional Association, New York State United Teachers (NYSUT), American Federation of Teachers (AFT), AFL-CIO Local: Effective Date: 07/01/2015 Expiration Date: 06/30/2018 PERB ID Number: 6253 Unit Size: Number of Pages: 27 For additional research information and assistance, please visit the Research page of the Catherwood website - xxxx://xxx.xxx.xxxxxxx.xxx/library/research/ For additional information on the ILR School - xxxx://xxx.xxx.xxxxxxx.xxx/ AGREEMENT between the SUPERINTENDENT OF SCHOOLS SPENCERPORT CENTRAL SCHOOL DISTRICT Town of Ogden, Gates, Greece and Parma and SPENCERPORT PARAPROFESSIONAL ASSOCIATION July 1, 2015 - June 30, 2018 TABLE OF CONTENTS ARTICLE PAGE PREAMBLE 1 RECOGNITION 1 ELIGIBLITY FOR BENEFITS 1 ARTICLE 1 DUES DEDUCTION 2 ARTICLE 2 SICK LEAVE 2 ARTICLE 3 PERSONAL LEAVE 3 ARTICLE 4 ILLNESS IN FAMILY 4 ARTICLE 5 FAMILY MEDICAL LEAVE ACT 4 ARTICLE 6 HEALTH INSURANCE 5 ARTICLE 7 WORKER'S COMPENSATION 8 ARTICLE 8 BEREAVEMENT 9 ARTICLE 9 SNOW DAYS AND EMERGENCY CLOSING 9 ARTICLE 10 JURY DUTY 9 ARTICLE 1 WORK YEAR 9 ARTICLE 12 EXTRA HOURS WORKED 10 ARTICLE 13 1:1 AIDES 10 ARTICLE 14 LUNCH & BREAKS 10 ARTICLE 15 LONGEVITY 10 ARTICLE 16 PAID HOLIDAYS 1 ARTICLE 17 SALARY 12 ARTICLE 18 UNUSED SICK DAYS AT RETIREMENT 14 ARTICLE 19 GRIEVANCE PROCEDURE 15 ARTICLE 20 UNPAID LEAVE OF ABSENCE 17 ARTICLE 21 SENIORITY, ASSIGNMENT, AND LAYOFF 18 ARTICLE 22 VACANCY NOTIFICATIONS 20 ARTICLE 23 CREDIT FOR IN-SERVICE COURSES 20 ARTICLE 24 PROBATIONARY PERIOD 21 ARTICLE 25 FLEXIBLE SPENDING ACCOUNT 21 ARTICLE 26 ATTENDANCE INCENTIVE 21 ARTICLE 27 PERSONNEL FILES 22 ARTICLE 28 EVALUATIONS 22 ARTICLE 29 EARLY DISMISSAL - i - 22 ARTICLE 30 DIRECT DEPOSIT 23 ARTICLE 31 PAYROLL DEDUCTION 23 ARTICLE 32 PAYROLL DISTRIUBTION 23 ARTICLE 33 CONFORMITY OF LAW 23 ARTICLE 34 CHAPERONING AND PROCTORING 23 ARTICLE 35 BUS ATTENDANTS 24 ARTICLE 36 DURATION OF AGREEMENT 24 P R E A M B L E The Spencerport Central School District and the Spencerport Paraprofessional Association desire to enter into the agreement in order to effectuate the provisions of the Public Employees' Fair Employment Act and to encourage and increase the effective and harmonious work relationship between the district and the paraprofessionals who comprise the unit members within the bargaining unit represented by the association. The association hereby reaffirms that it will not engage in any strike, or cause, instigate, encourage, assist or condone any strike. The district recognizes the right of these unit members to organize and to bargain collectively through the association on such matters as salaries, hours and other terms and conditions of employment. The agreement is made and entered into on the 23rd day of June, 2015, by and between the Superintendent of Schools, SPENCERPORT CENTRAL SCHOOL DISTRICT, Spencerport, New York, hereinafter referred to as the "district," and the unit members of this unit of aforementioned school district, represented by the SPENCERPORT PARAPROFESSIONAL ASSOCIATION, hereinafter referred to as the "association." RECOGNITION Pursuant to the New York State Public Employees Fair Employment Act, the Board of Education of Spencerport Central School District has recognized the Spencerport Paraprofessional Association, hereinafter referred to as "association," as the exclusive negotiating representative for all Accompanists, Bus Attendants, Licensed Practical Nurses, Microcomputer Maintenance Technicians, School Aides and Teacher Aides employed by said district. ELIGIBILITY FOR BENEFITS All unit members employed by the District on June 30, 2000, while serving in a 27.5 (or more) hours per week position, will be considered as “full time” and will receive all of the benefits of unit members working 30 or more hours per week as detailed in Articles 2, 3, 4, 6, and 12 of this agreement. All unit members hired after June 30, 2000 are eligible for all of the benefits as detailed in Articles 2, 3, 4, 6, and 12 of this agreement and considered “full time” when serving in a 30 (or more) hours per week position. Any unit member hired after July 1, 2000 in a 30 (or more) hours per week capacity who is involuntarily reduced to at least 27.5 hours per week will receive the benefits associated with “full time” employment (Articles 2, 3, 4, 6, and 12). Spencerport Paraprofessional Association - 1 - July 1, 2012 - June 30, 2015

  • Customer Records Customer grants to Cisco and its independent accountants the right to examine Xxxxxxxx's books, records and accounts during Customer's normal business hours to verify compliance with this Agreement. In the event such audit discloses non-compliance with this Agreement, Customer shall promptly pay to Cisco the appropriate license fees, plus the reasonable cost of conducting the audit.

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