Customer Requirements. 6.1 Customer responsibilities and/or requirements in support of this SLA include: a. Reasonable availability of Customer representative(s) when resolving a service related incident or request. b. Proactive communication of necessary information to assist in resolving a service related incident or request. c. Payment for ClassLink subscription costs as invoiced. d. Maintain ample and reliable internet bandwidth for proper functioning of cloud delivered services.
Appears in 3 contracts
Sources: Software License Agreement, Software License Agreement, Software License Agreement
Customer Requirements. 6.1 5.1 Customer responsibilities and/or requirements in support of this SLA include:
a. Reasonable availability of Customer representative(s) when resolving a service related incident or request.
b. Proactive communication of necessary information to assist in resolving a service related incident or request.
c. Payment for ClassLink subscription SLA costs as invoiced.
d. Maintain ample and reliable internet bandwidth for proper functioning of cloud delivered services.delivered
Appears in 2 contracts
Sources: Software License Agreement, Software License Agreement
Customer Requirements. 6.1 5.1 Customer responsibilities and/or requirements in support of this SLA include:
a. Reasonable availability of Customer representative(s) when resolving a service related incident or request.
b. Proactive communication of necessary information to assist in resolving a service related incident or request.
c. Payment for ClassLink subscription costs as invoiced.
d. Maintain ample and reliable internet bandwidth for proper functioning of cloud delivered services.
Appears in 1 contract
Sources: Software License Agreement
Customer Requirements. 6.1 Customer responsibilities and/or requirements in support of this SLA include:
a. : Payment for all software subscription and hosting costs at the agreed interval. Reasonable availability of Customer representative(s) when resolving a service service-related incident or request.
b. Proactive communication of necessary information to assist in resolving a service related incident or request.
c. Payment for ClassLink subscription costs as invoiced.
d. Maintain ample and reliable internet bandwidth for proper functioning of cloud delivered services.. GREENORBIT • CLOUD SERVICE LEVEL AGREEMENT
Appears in 1 contract
Sources: Service Level Agreement
Customer Requirements. 6.1 5.1 Customer responsibilities and/or requirements in support of this SLA include:
a. Reasonable availability of Customer representative(s) when resolving a service related incident or request.
b. Proactive communication of necessary information to assist in resolving a service related incident or request.
c. Payment for ClassLink subscription costs as invoiced.
d. Maintain ample and reliable internet bandwidth for proper functioning of cloud delivered services.
Appears in 1 contract
Sources: Software License Agreement
Customer Requirements. 6.1 5.1 Customer responsibilities and/or requirements in support of this SLA include:
a. Reasonable availability of Customer representative(s) when resolving a service related incident or request.
b. Proactive communication of necessary information to assist in resolving a service related incident or request.
c. Payment for ClassLink subscription SLA costs as invoiced.
d. Maintain ample and reliable internet bandwidth for proper functioning of cloud delivered servicesdelivered.
Appears in 1 contract
Sources: Software License Agreement
Customer Requirements. 6.1 Customer responsibilities and/or requirements in support of this SLA include:
a. : Payment for all software subscription and hosting costs at the agreed interval. Reasonable availability of the Customer representative(s) when resolving a service service-related incident or request.
b. Proactive communication of necessary information to assist in resolving a service related incident or request.
c. Payment for ClassLink subscription costs as invoiced.
d. Maintain ample and reliable internet bandwidth for proper functioning of cloud delivered services.
Appears in 1 contract
Sources: Service Level Agreement
Customer Requirements. 6.1 Customer responsibilities and/or requirements in support of this SLA include:
a. : • Payment for all software subscription and hosting costs at the agreed interval. • Reasonable availability of the Customer representative(s) when resolving a service service-related incident or request.
b. Proactive communication of necessary information to assist in resolving a service related incident or request.
c. Payment for ClassLink subscription costs as invoiced.
d. Maintain ample and reliable internet bandwidth for proper functioning of cloud delivered services.
Appears in 1 contract
Sources: Service Level Agreement
Customer Requirements. 6.1 5.1 Customer responsibilities and/or requirements in support of this SLA include:
a. Reasonable availability of Customer representative(s) when resolving a service related incident or request.
b. Proactive communication of necessary information to assist in resolving a service related incident or request.
c. Payment for ClassLink subscription SLA costs as invoiced.
d. Maintain ample and reliable internet bandwidth for proper functioning of cloud delivered services.LaunchPad
Appears in 1 contract
Sources: Software License Agreement