Common use of Customer Requirements Clause in Contracts

Customer Requirements. Customer will be required to maintain complex passwords for their User accounts where applicable. For any such passwords LightEdge will provide a secure URL that any User can access to change passwords. All User passwords are set to a ninety (90) day password expiration schedule by default. LightEdge is not responsible for unexpected use of Services whether by ex-employees, compromised User passwords or any other misuse of Customer accounts. Customer shall be responsible for all costs incurred by such unexpected use of Service. Customer shall be fully responsible for providing to LightEdge at Customer’s own expense and in a timely manner the following: - All security for its Services and systems used or accessible in connection with Service; - Maintenance of the User accounts on the Virtual Server, including secure passwords; - Testing of all Customer-owned hardware, software, and Services for compatibility with Service; - Designating an Authorized Contact(s) to be the point of contact to interface with LightEdge Technical Support; - Security of the OS and Applications installed on the Virtual Server(s); and - Patching of the OS and Applications installed on the Virtual Server(s).

Appears in 6 contracts

Samples: Hosting Services Virtual Service Agreement, Cloud Management Service Agreement, Cloud Management Service Agreement

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Customer Requirements. Customer will be required to maintain complex passwords for their User accounts where applicable. For any such passwords LightEdge will provide a secure URL that any User can access to change passwords. All User passwords are set to a ninety (90) day password expiration schedule by default. LightEdge is not responsible for unexpected use of Services whether by ex-employees, compromised User passwords or any other misuse of Customer accounts. Customer shall be responsible for all costs incurred by such unexpected use of Service. Customer shall be fully responsible for providing to LightEdge at Customer’s own expense and in a timely manner the following: - All security for its Services and systems used or accessible in connection with Service; - Maintenance of the User accounts on the Virtual ServerServers created with product, including secure passwords; - Testing of all Customer-owned hardware, software, and Services for compatibility with Service; - Designating an Authorized Contact(s) to be the point of contact to interface with LightEdge Technical Support; - Security of the OS and Applications installed on the Virtual Server(s)) created with product; and - Patching of the OS and Applications installed on the Virtual Server(s)) created with product.

Appears in 4 contracts

Samples: Hosting Services, Hosting Services, Enterprise Cloud – Resource Pool Service Agreement

Customer Requirements. Customer will be required to maintain complex passwords for their User accounts where applicable. For any such passwords LightEdge will provide a secure URL that any User can access to change passwords. All User passwords are set to a ninety (90) day password expiration schedule by default. LightEdge is not responsible for unexpected use of Services whether by ex-employees, compromised User passwords or any other misuse of Customer accounts. Customer shall be responsible for all costs incurred by such unexpected use of Service. Customer shall be fully responsible for providing to LightEdge at Customer’s own expense and in a timely manner the following: - All security for its Services and systems used or accessible in connection with Service; - Maintenance of the User accounts on the Virtual Infrastructure Server, including secure passwords; - Testing of all Customer-owned hardware, software, and Services for compatibility with Service; - Designating an Authorized Contact(s) to be the point of contact to interface with LightEdge Technical Support; - Security of the OS and Applications installed on the Virtual Infrastructure Server(s); and - Patching of the OS and Applications installed on the Virtual Infrastructure Server(s).

Appears in 3 contracts

Samples: Hosting Service Infrastructure Service Agreement, Hosting Service Infrastructure Service Agreement, Hosting Service Infrastructure Service Agreement

Customer Requirements. Customer will be required to maintain complex passwords for their User accounts where applicable. For any such passwords LightEdge will provide a secure URL that any User can access to change passwords. All User passwords are set to a ninety (90) day password expiration schedule by default. LightEdge is not responsible for unexpected use of Services whether by ex-ex- employees, compromised User passwords or any other misuse of Customer accounts. Customer shall be responsible for all costs incurred by such unexpected use of Service. Customer shall be fully responsible for providing to LightEdge at Customer’s own expense and in a timely manner the following: - All security for its Services and systems used or accessible in connection with Service; - Maintenance of the User accounts on the Virtual Server, including secure passwords; - Testing of all Customer-owned hardware, software, and Services for compatibility with Service; - Designating an Authorized Contact(s) to be the point of contact to interface with LightEdge Technical Support; - Security of the OS and Applications installed on the Virtual Server(s); and - Patching of the OS and Applications installed on the Virtual Server(s).

Appears in 2 contracts

Samples: Hosting Services Virtual Service Agreement, Hosting Services Virtual Service Agreement

Customer Requirements. Customer will be required to maintain complex passwords for their User accounts where applicable. For any such passwords LightEdge will provide a secure URL that any User can access to change passwords. All User passwords are set to a ninety (90) day password expiration schedule by default. LightEdge is not responsible for unexpected use of Services whether by ex-employees, compromised User passwords or any other misuse of Customer accounts. Customer shall be responsible for all costs incurred by such unexpected use of Service. Customer shall be fully responsible for providing to LightEdge at Customer’s own expense and in a timely manner the following: - All security for its Services and systems used or accessible in connection with Service; - Maintenance of the User accounts on the Virtual ServerFlex Cloud server(s), including secure passwords; - Testing of all Customer-owned hardware, software, and Services for compatibility with Service; - Designating an Authorized Contact(s) to be the point of contact to interface with LightEdge Technical Support; - Security of the OS and Applications installed on the Virtual Server(sFlex Cloud server(s); and - Patching of the OS and Applications installed on the Virtual Server(sFlex Cloud server(s).

Appears in 1 contract

Samples: Flex Cloud Service Agreement

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Customer Requirements. Customer will be required to maintain complex passwords for their User accounts where applicable. For any such passwords LightEdge will provide a secure URL that any User can access to change passwords. All User passwords are set to a ninety (90) day password expiration schedule by default. LightEdge is not responsible for unexpected use of Services whether by ex-employees, compromised User passwords or any other misuse of Customer accounts. Customer shall be responsible for all costs incurred by such unexpected use of Service. Customer shall be fully responsible for providing to LightEdge at Customer’s own expense and in a timely manner the following: - All security for its Services and systems used or accessible in connection with Service; - Maintenance of the User accounts on the Virtual ServerLPAR, including secure passwords; - Testing of all Customer-owned hardware, software, and Services for compatibility with Service; - Designating an Authorized Contact(s) to be the point of contact to interface with LightEdge Technical Support; - Security of the OS and Applications installed on the Virtual Server(sLPAR(s); and - Patching of the OS and Applications installed on the Virtual Server(sLPAR(s).

Appears in 1 contract

Samples: Power Cloud Service Agreement

Customer Requirements. Customer will be required to maintain complex passwords for their User accounts where applicable. For any such passwords LightEdge will provide a secure URL that any User can access to change passwords. All User passwords are set to a ninety (90) day password expiration schedule by default. LightEdge is not responsible for unexpected use of Services whether by ex-employees, compromised User passwords or any other misuse of Customer accounts. Customer shall be responsible for all costs incurred by such unexpected use of Service. Customer shall be fully responsible for providing to LightEdge at Customer’s own expense and in a timely manner the following: - All security for its Services and systems used or accessible in connection with Service; - Maintenance of the User accounts on the Virtual Bare Metal Server, including secure passwords; - Testing of all Customer-owned hardware, software, and Services for compatibility with Service; - Designating an Authorized Contact(s) to be the point of contact to interface with LightEdge Technical Support; - Security of the OS and Applications installed on the Virtual Bare Metal Server(s); and - Patching of the OS and Applications installed on the Virtual Bare Metal Server(s).

Appears in 1 contract

Samples: Bare Metal Cloud Service Agreement

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