Common use of Customer Requirements Clause in Contracts

Customer Requirements. Customer will be required to maintain complex passwords for their User accounts where applicable. For any such passwords LightEdge will provide a secure URL that any User can access to change passwords. All User passwords are set to a ninety (90) day password expiration schedule by default. LightEdge is not responsible for unexpected use of Services whether by ex-employees, compromised User passwords or any other misuse of Customer accounts. Customer shall be responsible for all costs incurred by such unexpected use of Service. Customer shall be fully responsible for providing to LightEdge at Customer’s own expense and in a timely manner the following: - All security for its Services and systems used or accessible in connection with Service; - Cooperative testing of all Customer-provided hardware, software, and Services for compatibility with Service; - Designating an Authorized Contact(s) to be the point of contact to interface with LightEdge Technical Support; - All cabling necessary to support Service; and - Physical and remote management access to any and all Servers onto which Service is installed.

Appears in 8 contracts

Sources: Service Agreement, Service Agreement, Service Agreement

Customer Requirements. Customer will be required to maintain complex passwords for their User accounts where applicable. For any such passwords LightEdge will provide a secure URL that any User can access to change passwords. All User passwords are set to a ninety (90) day password expiration schedule by default. LightEdge is not responsible for unexpected use of Services whether by ex-ex- employees, compromised User passwords or any other misuse of Customer accounts. Customer shall be responsible for all costs incurred by such unexpected use of Service. Customer shall be fully responsible for providing to LightEdge at Customer’s own expense and in a timely manner the following: - All security for its Services and systems used or accessible in connection with Service; - Cooperative testing of all Customer-provided hardware, software, and Services for compatibility with Service; - Designating an Authorized Contact(s) to be the point of contact to interface with LightEdge Technical Support; and - All cabling necessary to support Service; and - Physical and remote management access to any and all Servers onto which Service is installed.

Appears in 7 contracts

Sources: Load Balancing Service Agreement, Data Center Ethernet Loop Service Agreement, Managed Security Service Agreement

Customer Requirements. Customer will be required to maintain complex passwords for their User accounts where applicable. For any such passwords LightEdge will provide a secure URL that any User can access to change passwords. All User passwords are set to a ninety (90) day password expiration schedule by default. LightEdge is not responsible for unexpected use of Services whether by ex-employees, compromised User passwords or any other misuse of Customer accounts. Customer shall be responsible for all costs incurred by such unexpected use of Service. Customer shall be fully responsible for providing to LightEdge at Customer’s own expense and in a timely manner the following: - All security for its Services and systems used or accessible in connection with Service; - Cooperative testing Maintenance of the User accounts on the Virtual Server, including secure passwords; - Testing of all Customer-provided owned hardware, software, and Services for compatibility with Service; - Designating an Authorized Contact(s) to be the point of contact to interface with LightEdge Technical Support; - All cabling necessary to support ServiceSecurity of the OS and Applications installed on the Virtual Server(s); and - Physical Patching of the OS and remote management access to any and all Servers onto which Service is installedApplications installed on the Virtual Server(s).

Appears in 6 contracts

Sources: Cloud Management Service Agreement, Cloud Monitoring Service Agreement, Cloud Management Service Agreement

Customer Requirements. Customer will be required to maintain complex passwords for their User accounts where applicable. For any such passwords LightEdge will provide a secure URL that any User can access to change passwords. All User passwords are set to a ninety (90) day password expiration schedule by default. LightEdge is not responsible for unexpected use of Services whether by ex-employees, compromised User passwords or any other misuse of Customer accounts. Customer shall be responsible for all costs incurred by such unexpected use of Service. Customer shall be fully responsible for providing to LightEdge at Customer’s own expense and in a timely manner the following: - All security for its Services and systems used or accessible in connection with Service; - Cooperative testing of all Customer-provided hardware, software, and Services for compatibility with Service; - Designating an Authorized Contact(s) to be the point of contact to interface with LightEdge Technical Support; - All cabling necessary to support Service; and - Physical and remote management access to any and all Servers onto which Service is installed.;

Appears in 4 contracts

Sources: Hosted Faxing Service Agreement, Avs Hosted PBX Service Agreement, Hosted Faxing Service Agreement

Customer Requirements. Customer will be required to maintain complex passwords for their User accounts where applicable. For any such passwords LightEdge will provide a secure URL that any User can access to change passwords. All User passwords are set to a ninety (90) day password expiration schedule by default. LightEdge is not responsible for unexpected use of Services whether by ex-employees, compromised User passwords or any other misuse of Customer accounts. Customer shall be responsible for all costs incurred by such unexpected use of Service. Customer shall be fully responsible for providing to LightEdge at Customer’s own expense and in a timely manner the following: - All security for its Services and systems used or accessible in connection with Service; - Cooperative testing Maintenance of the User accounts on Virtual Servers created with product, including secure passwords; - Testing of all Customer-provided owned hardware, software, and Services for compatibility with Service; - Designating an Authorized Contact(s) to be the point of contact to interface with LightEdge Technical Support; - All cabling necessary to support ServiceSecurity of the OS and Applications installed on the Virtual Server(s) created with product; and - Physical Patching of the OS and remote management access to any and all Servers onto which Service is installedApplications installed on the Virtual Server(s) created with product.

Appears in 4 contracts

Sources: Service Agreement, Hosting Services Agreement, Hosting Services Agreement

Customer Requirements. Customer will be required to maintain complex passwords for their User accounts where applicable. For any such passwords LightEdge will provide a secure URL that any User can access to change passwords. All User passwords are set to a ninety (90) day password expiration schedule by default. LightEdge is not responsible for unexpected use of Services whether by ex-ex- employees, compromised User passwords or any other misuse of Customer accounts. Customer shall be responsible for all costs incurred by such unexpected use of Service. Customer shall be fully responsible for providing to LightEdge at Customer’s own expense and in a timely manner the following: - All security for its Services and systems used or accessible in connection with Service; - Cooperative testing of all Customer-provided hardware, software, and Services for compatibility with Service; and - Designating an Authorized Contact(s) to be the point of contact to interface with LightEdge Technical Support; - All cabling necessary to support Service; and - Physical and remote management access to any and all Servers onto which Service is installed.

Appears in 3 contracts

Sources: Hosting Service – Collocation Agreement, Hosting Service – Collocation Agreement, Hosting Service – Collocation Agreement

Customer Requirements. Customer will be required to maintain complex passwords for their User accounts where applicable. For any such passwords LightEdge will provide a secure URL that any User can access to change passwords. All User passwords are set to a ninety (90) day password expiration schedule by default. LightEdge is not responsible for unexpected use of Services whether by ex-employees, compromised User passwords or any other misuse of Customer accounts. Customer shall be responsible for all costs incurred by such unexpected use of Service. Customer shall be fully responsible for providing to LightEdge at Customer’s own expense and in a timely manner the following: - All security for its Services and systems used or accessible in connection with Service; - Cooperative testing Maintenance of the User accounts on Dedicated servers, Collocated servers, servers residing on Customer premise and all Customer-owned storage devices, including secure passwords; - Testing of all Customer-provided owned hardware, software, and Services for compatibility with Service; - Designating an Authorized Contact(s) to be the point of contact to interface with LightEdge Technical Support; - All cabling necessary to support Service; and - Physical Security of the OS and remote management access to any and all Servers onto which Service is installedApplications installed on Server(s) used in conjunction with Service.

Appears in 3 contracts

Sources: Hosted Storage Service Agreement, Hosted Storage Service Agreement, Hosted Storage Service Agreement

Customer Requirements. Customer will be required to maintain complex passwords for their User accounts where applicable. For any such passwords LightEdge will provide a secure URL that any User can access to change passwords. All User passwords are set to a ninety (90) day password expiration schedule by default. LightEdge is not responsible for unexpected use of Services whether by ex-employees, compromised User passwords or any other misuse of Customer accounts. Customer shall be responsible for all costs incurred by such unexpected use of Service. Customer shall be fully responsible for providing to LightEdge at Customer’s own expense and in a timely manner the following: - All security for its Services and systems used or accessible in connection with Service; - Cooperative testing Maintenance of the User accounts on the Infrastructure Server, including secure passwords; - Testing of all Customer-provided owned hardware, software, and Services for compatibility with Service; - Designating an Authorized Contact(s) to be the point of contact to interface with LightEdge Technical Support; - All cabling necessary to support ServiceSecurity of the OS and Applications installed on the Infrastructure Server(s); and - Physical Patching of the OS and remote management access to any and all Servers onto which Service is installedApplications installed on the Infrastructure Server(s).

Appears in 3 contracts

Sources: Hosting Service Infrastructure Service Agreement, Hosting Service Infrastructure Service Agreement, Hosting Service Infrastructure Service Agreement

Customer Requirements. Customer will be required to maintain complex passwords for their User accounts where applicable. For any such passwords LightEdge will provide a secure URL that any User can access to change passwords. All User passwords are set to a ninety (90) day password expiration schedule by default. LightEdge is not responsible for unexpected use of Services whether by ex-ex- employees, compromised User passwords or any other misuse of Customer accounts. Customer shall be responsible for all costs incurred by such unexpected use of Service. Customer shall be fully responsible for providing to LightEdge at Customer’s own expense and in a timely manner the following: - All security for its Services and systems used or accessible in connection with Service; - Cooperative testing Maintenance of the User accounts on the Virtual Server, including secure passwords; - Testing of all Customer-provided owned hardware, software, and Services for compatibility with Service; - Designating an Authorized Contact(s) to be the point of contact to interface with LightEdge Technical Support; - All cabling necessary to support ServiceSecurity of the OS and Applications installed on the Virtual Server(s); and - Physical Patching of the OS and remote management access to any and all Servers onto which Service is installedApplications installed on the Virtual Server(s).

Appears in 2 contracts

Sources: Hosting Services Virtual Service Agreement, Hosting Services Agreement

Customer Requirements. Customer will be required to maintain complex passwords for their User accounts where applicable. For any such passwords LightEdge will provide a secure URL that any User can access to change passwords. All User passwords are set to a ninety (90) day password expiration schedule by default. LightEdge is not responsible for unexpected use of Services whether by ex-employees, compromised User passwords or any other misuse of Customer accounts. Customer shall be responsible for all costs incurred by such unexpected use of Service. Customer shall be fully responsible for providing to LightEdge at Customer’s own expense and in a timely manner the following: - All security for its Services and systems used or accessible in connection with Service; - Cooperative testing Maintenance of the User accounts on the LPAR, including secure passwords; - Testing of all Customer-provided owned hardware, software, and Services for compatibility with Service; - Designating an Authorized Contact(s) to be the point of contact to interface with LightEdge Technical Support; - All cabling necessary to support ServiceSecurity of the OS and Applications installed on the LPAR(s); and - Physical Patching of the OS and remote management access to any and all Servers onto which Service is installedApplications installed on the LPAR(s).

Appears in 1 contract

Sources: Power Cloud Service Agreement

Customer Requirements. Customer will be required to maintain complex passwords for their User accounts where applicable. For any such passwords LightEdge will provide a secure URL that any User can access to change passwords. All User passwords are set to a ninety (90) day password expiration schedule by default. LightEdge is not responsible for unexpected use of Services whether by ex-employees, compromised User passwords or any other misuse of Customer accounts. Customer shall be responsible for all costs incurred by such unexpected use of Service. Customer shall be fully responsible for providing to LightEdge at Customer’s own expense and in a timely manner the following: - All security for its Services and systems used or accessible in connection with Service; - Cooperative testing Maintenance of the User accounts on the Flex Cloud server(s), including secure passwords; - Testing of all Customer-provided owned hardware, software, and Services for compatibility with Service; - Designating an Authorized Contact(s) to be the point of contact to interface with LightEdge Technical Support; - All cabling necessary to support ServiceSecurity of the OS and Applications installed on the Flex Cloud server(s); and - Physical Patching of the OS and remote management access to any and all Servers onto which Service is installedApplications installed on the Flex Cloud server(s).

Appears in 1 contract

Sources: Flex Cloud Service Agreement

Customer Requirements. Customer will be required to maintain complex passwords for their User accounts where applicable. For any such passwords LightEdge will provide a secure URL that any User can access to change passwords. All User passwords are set to a ninety (90) day password expiration schedule by default. LightEdge is not responsible for unexpected use of Services whether by ex-employees, compromised User passwords or any other misuse of Customer accounts. Customer shall be responsible for all costs incurred by such unexpected use of Service. Customer shall be fully responsible for providing to LightEdge at Customer’s own expense and in a timely manner the following: - All security for its Services and systems used or accessible in connection with Service; - Cooperative testing of all Customer-provided hardware, software, and Services for compatibility with Service; - Designating an Authorized Contact(s) to be the point of contact to interface with LightEdge Technical Support; - All cabling necessary to support Service; and - Physical and remote management access to any and all Servers onto which Service is installed.;

Appears in 1 contract

Sources: Avs Hosted PBX Service Agreement

Customer Requirements. Customer will be required to maintain complex passwords for their User accounts where applicable. For any such passwords LightEdge will provide a secure URL that any User can access to change passwords. All User passwords are set to a ninety (90) day password expiration schedule by default. LightEdge is not responsible for unexpected use of Services whether by ex-employees, compromised User passwords or any other misuse of Customer accounts. Customer shall be responsible for all costs incurred by such unexpected use of Service. Customer shall be fully responsible for providing to LightEdge at Customer’s own expense and in a timely manner the following: - All security for its Services and systems used or accessible in connection with Service; - Cooperative testing Maintenance of the User accounts on the Bare Metal Server, including secure passwords; - Testing of all Customer-provided owned hardware, software, and Services for compatibility with Service; - Designating an Authorized Contact(s) to be the point of contact to interface with LightEdge Technical Support; - All cabling necessary to support ServiceSecurity of the OS and Applications installed on the Bare Metal Server(s); and - Physical Patching of the OS and remote management access to any and all Servers onto which Service is installedApplications installed on the Bare Metal Server(s).

Appears in 1 contract

Sources: Bare Metal Cloud Service Agreement