{"component": "clause", "props": {"groups": [{"snippet": "Parking Operator shall administer the Frequent \u2587\u2587\u2587\u2587\u2587\u2587 program, Corporate Parking Discount program, coupon programs, and such other programs authorized by the Director. Additionally, Parking Operator shall offer various customer services, such as car washing, as directed by the Director.", "size": 3, "snippet_links": [{"key": "parking-operator", "type": "definition", "offset": [0, 16]}, {"key": "discount-program", "type": "definition", "offset": [81, 97]}, {"key": "other-programs", "type": "clause", "offset": [125, 139]}, {"key": "by-the-director", "type": "clause", "offset": [151, 166]}, {"key": "customer-services", "type": "definition", "offset": [219, 236]}, {"key": "as-directed", "type": "definition", "offset": [259, 270]}], "samples": [{"hash": "jy9G0i9lkTG", "uri": "/contracts/jy9G0i9lkTG#customer-programs", "label": "Parking Operations and Shuttle Bus Management Agreement", "score": 24.2156057495, "published": true}], "hash": "27be9c043eb69d600bf0deefa39d51fc", "id": 1}, {"snippet": "Mesa will participate in any current or future US Airways programs to monitor the product quality and/or customer satisfaction with programs such as but not limited to minimum equipment list (\u2587\u2587\u2587) and non-essential furnishings (NEF) monitoring and customer satisfaction.", "size": 2, "snippet_links": [{"key": "participate-in", "type": "definition", "offset": [10, 24]}, {"key": "us-airways", "type": "clause", "offset": [47, 57]}, {"key": "product-quality", "type": "clause", "offset": [82, 97]}, {"key": "customer-satisfaction", "type": "definition", "offset": [105, 126]}, {"key": "not-limited", "type": "clause", "offset": [153, 164]}, {"key": "minimum-equipment-list", "type": "clause", "offset": [168, 190]}], "samples": [{"hash": "hiblpsYvJ3s", "uri": "/contracts/hiblpsYvJ3s#customer-programs", "label": "Code Share and Revenue Sharing Agreement (Mesa Air Group Inc)", "score": 27.5749486653, "published": true}, {"hash": "cqjuc0P7GUp", "uri": "/contracts/cqjuc0P7GUp#customer-programs", "label": "Code Share and Revenue Sharing Agreement (Mesa Air Group Inc)", "score": 27.5284052019, "published": true}], "hash": "d0e7b12d93c376da1da73417a8cfbdbc", "id": 2}, {"snippet": "39 3.1.37 Liabilities Incurred in Ordinary Course................39 3.1.38 [INTENTIONALLY OMITTED]................................39", "size": 2, "snippet_links": [{"key": "liabilities-incurred-in-ordinary-course", "type": "clause", "offset": [10, 49]}], "samples": [{"hash": "8ufIRQPiG0M", "uri": "/contracts/8ufIRQPiG0M#customer-programs", "label": "Merger Agreement (Electro Scientific Industries Inc)", "score": 18.0, "published": true}], "hash": "1faa253fb75a7c57094f936420573035", "id": 3}, {"snippet": "The Customer Programs Schedule contains a general summary of the customer programs under which the Seller, the Company or any Subsidiary has any liability, together with the amount of such liability as of the date of this Agreement.", "size": 2, "snippet_links": [{"key": "of-the-customer", "type": "clause", "offset": [58, 73]}, {"key": "the-seller", "type": "clause", "offset": [95, 105]}, {"key": "the-company", "type": "definition", "offset": [107, 118]}, {"key": "date-of-this-agreement", "type": "definition", "offset": [209, 231]}], "samples": [{"hash": "ldRhSOC21uA", "uri": "/contracts/ldRhSOC21uA#customer-programs", "label": "Stock Purchase Agreement (Fat Brands, Inc)", "score": 34.7330595483, "published": true}], "hash": "62e6edcff1aa7f3802632c7967419783", "id": 4}, {"snippet": "Except as disclosed on Schedule 4.1.27, there are no trade allowance, billback, rebate, discount or similar programs of a material nature currently in effect with the customers of S-Link, regardless of whether S-Link currently has an actual or contingent unpaid liability thereunder.", "size": 1, "snippet_links": [{"key": "on-schedule", "type": "definition", "offset": [20, 31]}, {"key": "trade-allowance", "type": "clause", "offset": [53, 68]}, {"key": "in-effect", "type": "definition", "offset": [148, 157]}, {"key": "the-customers", "type": "clause", "offset": [163, 176]}], "samples": [{"hash": "wP747RVlXO", "uri": "/contracts/wP747RVlXO#customer-programs", "label": "Asset Purchase Agreement (Radisys Corp)", "score": 19.0, "published": true}], "hash": "0a5e2b04d05c7839217b6445b14618b9", "id": 5}, {"snippet": "MAWC will participate in the Critical Needs Program and the Rehousing Pilot Program. MAWC will provide $250,000 of annual funding to the Critical Needs Program and $100,000 of annual funding to the Rehousing Pilot Program. 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No program will be implemented until such approval has been obtained. The current design and estimated budgets associated with those programs is $52.8 million split between Kansas ($23.8 Million) and Missouri ($29 million) as detailed in Appendix D.", "size": 1, "snippet_links": [{"key": "calendar-years", "type": "clause", "offset": [3, 17]}, {"key": "demand-response", "type": "definition", "offset": [67, 82]}, {"key": "appendix-b", "type": "clause", "offset": [134, 144]}, {"key": "subject-to-the", "type": "definition", "offset": [146, 160]}, {"key": "continuing-review", "type": "clause", "offset": [161, 178]}, {"key": "approval-of", "type": "clause", "offset": [189, 200]}, {"key": "the-commission", "type": "clause", "offset": [201, 215]}, {"key": "the-current", "type": "clause", "offset": [317, 328]}, {"key": "associated-with", "type": "definition", "offset": [358, 373]}], "samples": [{"hash": "3ewXifFRLaj", "uri": "/contracts/3ewXifFRLaj#customer-programs", "label": "Stipulation and Agreement (Great Plains Energy Inc)", "score": 19.0, "published": true}], "hash": "91d58f7e9d8801892de9a0bfc4b123a6", "id": 10}], "next_curs": "CloSVGoVc35sYXdpbnNpZGVyY29udHJhY3RzcjYLEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2IhpjdXN0b21lci1wcm9ncmFtcyMwMDAwMDAwYQyiAQJlbhgAIAA=", "clause": {"parents": [["parties", "Parties"], ["construction-disruption", "CONSTRUCTION DISRUPTION"], ["customer-service", "Customer Service"], ["representations-and-warranties-relating-to-the-company", "REPRESENTATIONS AND WARRANTIES RELATING TO THE COMPANY"], ["representations-and-warranties", "REPRESENTATIONS AND WARRANTIES"]], "children": [], "size": 14, "title": "Customer Programs", "id": "customer-programs", "related": [["other-programs", "Other Programs", "Other Programs"], ["mentor-program", "Mentor Program", "Mentor Program"], ["customer-services", "Customer Services", "Customer Services"], ["paypals-seller-protection-program", "PayPal's Seller Protection Program", "PayPal's Seller Protection Program"], ["resident-educator-program", "Resident Educator Program", "Resident Educator Program"]], "related_snippets": [], "updated": "2025-07-07T12:37:53+00:00", "also_ask": [], "drafting_tip": "", "explanation": "The 'Customer Programs' clause defines the terms and conditions under which a company may offer special programs, incentives, or benefits to its customers. This clause typically outlines eligibility requirements, the scope of available programs (such as loyalty rewards, discounts, or promotional offers), and any limitations or procedures for participation. By clearly specifying how customer programs operate, the clause ensures both parties understand the rules and expectations, thereby reducing misunderstandings and providing a framework for managing customer engagement initiatives."}, "json": true, "cursor": ""}}