{"component": "clause", "props": {"groups": [{"snippet": "Customer herewith grants to Hilti Corporation a royalty-free, worldwide, transferable, sub-licensable, irrevocable, perpetual license to use or incorporate into the Services any of Customer`s input, suggestions, enhancement requests, recommendations or other feedback relating to the Services (\u201cCustomer Input\u201d). 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Customer shall: (i) notify SailPoint immediately of any unauthorized use of any password or user id or any other known or suspected breach of security, and (ii) report to SailPoint immediately and use reasonable efforts to stop any unauthorized use of the Service that is known or suspected by Customer or any Identity Cube user.", "size": 3, "snippet_links": [{"key": "responsible-for", "type": "clause", "offset": [19, 34]}, {"key": "customer-content", "type": "definition", "offset": [74, 90]}, {"key": "the-host", "type": "clause", "offset": [101, 109]}, {"key": "the-customer", "type": "definition", "offset": [133, 145]}, {"key": "trade-secret", "type": "definition", "offset": [257, 269]}, {"key": "right-of", "type": "definition", "offset": [312, 320]}, {"key": "third-party", "type": "clause", "offset": [325, 336]}, {"key": "customer-shall", "type": "clause", "offset": [427, 441]}, {"key": "breach-of-security", "type": "definition", "offset": [559, 577]}, {"key": "report-to", "type": "definition", "offset": [588, 597]}, {"key": "reasonable-efforts", "type": "definition", "offset": [628, 646]}, {"key": "unauthorized-use-of-the-service", "type": "clause", "offset": [659, 690]}, {"key": "by-customer", "type": "clause", "offset": [718, 729]}, {"key": "identity-cube", "type": "definition", "offset": [737, 750]}], "samples": [{"hash": "lgfRbpnfOcG", "uri": "/contracts/lgfRbpnfOcG#customer-input", "label": "Software as a Service Agreement", "score": 24.6358658453, "published": true}, {"hash": "7y1VNxXArQJ", "uri": "/contracts/7y1VNxXArQJ#customer-input", "label": "Software as a Service Agreement", "score": 23.977412731, "published": true}], "hash": "b980da2ad27e00486644459631a7a93c", "id": 5}, {"snippet": "Customer hereby grants Workday a royalty-free, worldwide, transferable, sub-licensable, irrevocable, perpetual licence to use or incorporate into its services any Customer Input. Workday will have no obligation to make Customer Input an Improvement. Customer will have no obligation to provide Customer Input.", "size": 10, "snippet_links": [{"key": "licence-to-use", "type": "clause", "offset": [111, 125]}, {"key": "customer-will", "type": "clause", "offset": [250, 263]}, {"key": "no-obligation-to-provide", "type": "clause", "offset": [269, 293]}], "samples": [{"hash": "cmJ54AOkOgh", "uri": "/contracts/cmJ54AOkOgh#customer-input", "label": "Universal Main Subscription Agreement", "score": 35.1633418402, "published": true}, {"hash": "6eIXKnw3r9Z", "uri": "/contracts/6eIXKnw3r9Z#customer-input", "label": "Universal Main Subscription Agreement", "score": 35.0864930842, "published": true}, {"hash": "3RetoA4ggWC", "uri": "/contracts/3RetoA4ggWC#customer-input", "label": "Universal Main Subscription Agreement", "score": 35.0659340766, "published": true}], "hash": "d18db68fccd8590d69ef3632f3d10432", "id": 2}, {"snippet": "Customer is solely responsible for collecting, inputting and updating all Customer information stored on the Host (\u201cCustomer Content\u201d) and for ensuring (a) that the Customer Content does not include anything that actually or potentially infringes or misappropriates the copyright, trade secret, trademark or other intellectual property right of any third party or contain anything that is obscene, defamatory, harassing, offensive or malicious, and (b) that Customer has collected and handled all Customer Content in compliance with all applicable data privacy and protection laws, rules, and regulations.", "size": 9, "snippet_links": [{"key": "responsible-for", "type": "clause", "offset": [19, 34]}, {"key": "customer-information", "type": "definition", "offset": [74, 94]}, {"key": "the-host", "type": "clause", "offset": [105, 113]}, {"key": "customer-content", "type": "definition", "offset": [116, 132]}, {"key": "the-customer", "type": "definition", "offset": [161, 173]}, {"key": "trade-secret", "type": "definition", "offset": [281, 293]}, {"key": "right-of", "type": "definition", "offset": [336, 344]}, {"key": "third-party", "type": "clause", "offset": [349, 360]}, {"key": "in-compliance-with", "type": "definition", "offset": [514, 532]}, {"key": "protection-laws", "type": "definition", "offset": [565, 580]}, {"key": "and-regulations", "type": "clause", "offset": [589, 604]}], "samples": [{"hash": "8ojKz3j2N5W", "uri": "/contracts/8ojKz3j2N5W#customer-input", "label": "Software as a Service Agreement", "score": 30.2139792748, "published": true}, {"hash": "bfSndIZ4AW7", "uri": "/contracts/bfSndIZ4AW7#customer-input", "label": "Software as a Service Agreement", "score": 26.4757015743, "published": true}, {"hash": "91zcWOJq6t1", "uri": "/contracts/91zcWOJq6t1#customer-input", "label": "Software as a Service Agreement", "score": 24.5208761123, "published": true}], "hash": "8ebd812d9ad219a353f46c5b04e3cf75", "id": 3}, {"snippet": "Argus shall have a royalty-free, transferable, sub-licensable, irrevocable, perpetual license to use or incorporate into its services any Customer Input. Argus shall have no obligation to make Customer Input an Improvement. Customer shall have no obligation to provide Customer Input.", "size": 2, "snippet_links": [{"key": "license-to-use", "type": "clause", "offset": [86, 100]}, {"key": "customer-shall", "type": "clause", "offset": [224, 238]}, {"key": "no-obligation-to-provide", "type": "clause", "offset": [244, 268]}], "samples": [{"hash": "3W3wZQswdy5", "uri": "/contracts/3W3wZQswdy5#customer-input", "label": "Base Saas Terms of Service", "score": 35.3054829738, "published": true}, {"hash": "8hr7RTXG8MN", "uri": "/contracts/8hr7RTXG8MN#customer-input", "label": "Base Saas Terms of Service", "score": 33.7369713504, "published": true}], "hash": "e32f0a42373a86f2bddc6234817cf72f", "id": 6}, {"snippet": "Customer is solely responsible for collecting, inputting and updating all Customer Content stored on the Host, and for ensuring that the Customer Content does not (i) include anything that actually or potentially infringes or misappropriated the copyright, trade secret, trademark or other intellectual property rights of any third party, or (ii) contain anything that is obscene, defamatory, harassing, offensive or malicious. Customer shall: (i) notify Intraway immediately of any unauthorized use of any password or user id or any other known or suspected breach of security, (ii) report to Intraway immediately and use reasonable efforts to stop any unauthorized use of the SaaS Service or any Software that is known or suspected by Customer or any Customer\u2019s user, and (iii) not provide false identity information to gain access to or use the SaaS Service.", "size": 2, "snippet_links": [{"key": "responsible-for", "type": "clause", "offset": [19, 34]}, {"key": "customer-content", "type": "definition", "offset": [74, 90]}, {"key": "the-host", "type": "clause", "offset": [101, 109]}, {"key": "the-customer", "type": "definition", "offset": [133, 145]}, {"key": "trade-secret", "type": "definition", "offset": [257, 269]}, {"key": "rights-of", "type": "definition", "offset": [312, 321]}, {"key": "third-party", "type": "clause", "offset": [326, 337]}, {"key": "customer-shall", "type": "clause", "offset": [428, 442]}, {"key": "unauthorized-use", "type": "clause", "offset": [483, 499]}, {"key": "breach-of-security", "type": "definition", "offset": [559, 577]}, {"key": "report-to", "type": "definition", "offset": [584, 593]}, {"key": "reasonable-efforts", "type": "definition", "offset": [623, 641]}, {"key": "saas-service", "type": "clause", "offset": [678, 690]}, {"key": "by-customer", "type": "clause", "offset": [734, 745]}, {"key": "identity-information", "type": "clause", "offset": [798, 818]}, {"key": "access-to", "type": "definition", "offset": [827, 836]}], "samples": [{"hash": "fDS6kdCLZTn", "uri": "/contracts/fDS6kdCLZTn#customer-input", "label": "Software as a Service Agreement", "score": 27.3709787817, "published": true}, {"hash": "4PfTTMoLg1r", "uri": "/contracts/4PfTTMoLg1r#customer-input", "label": "Software as a Service Agreement", "score": 26.8795345654, "published": true}], "hash": "cf059de26b6fed70f26d59c922dd20a0", "id": 8}, {"snippet": "Koverse shall have a royalty-free, worldwide, transferable, sub-licensable, irrevocable, perpetual license to use or incorporate into the Service any Customer Input. Koverse shall have no obligation to use Customer Input to improve the Service. Customer shall have no obligation to provide Customer Input.", "size": 2, "snippet_links": [{"key": "license-to-use", "type": "clause", "offset": [99, 113]}, {"key": "the-service", "type": "clause", "offset": [134, 145]}, {"key": "no-obligation-to-use", "type": "clause", "offset": [185, 205]}, {"key": "customer-shall", "type": "clause", "offset": [245, 259]}, {"key": "no-obligation-to-provide", "type": "clause", "offset": [265, 289]}], "samples": [{"hash": "jkcYCieQDby", "uri": "/contracts/jkcYCieQDby#customer-input", "label": "Managed Services Subscription Agreement", "score": 26.279945243, "published": true}, {"hash": "hM72RCWyDLG", "uri": "/contracts/hM72RCWyDLG#customer-input", "label": "Managed Services Subscription Agreement", "score": 25.7953456537, "published": true}], "hash": "b0adc63979cb129007a5f6b3c620c16c", "id": 9}, {"snippet": "Customer is solely responsible for collecting, inputting and updating all Customer Content stored on the Host, and for ensuring that the Customer Content does not (i) include anything that actually or potentially infringes or misappropriates the copyright, trade secret, trademark or other intellectual property right of any third party, or (ii) contain anything that is obscene, defamatory, harassing, offensive or malicious. Customer shall: (i) notify EFI immediately of any unauthorized use of any password or user id or any other known or suspected breach of security, (ii) report to EFI immediately and use reasonable efforts to stop any unauthorized use of the Service that is known or suspected by Customer or any External User Management user, and (iii) not provide false identity information to gain access to or use the Service.", "size": 2, "snippet_links": [{"key": "responsible-for", "type": "clause", "offset": [19, 34]}, {"key": "customer-content", "type": "definition", "offset": [74, 90]}, {"key": "the-host", "type": "clause", "offset": [101, 109]}, {"key": "the-customer", "type": "definition", "offset": [133, 145]}, {"key": "trade-secret", "type": "definition", "offset": [257, 269]}, {"key": "right-of", "type": "definition", "offset": [312, 320]}, {"key": "third-party", "type": "clause", "offset": [325, 336]}, {"key": "customer-shall", "type": "clause", "offset": [427, 441]}, {"key": "breach-of-security", "type": "definition", "offset": [553, 571]}, {"key": "report-to", "type": "definition", "offset": [578, 587]}, {"key": "reasonable-efforts", "type": "definition", "offset": [612, 630]}, {"key": "unauthorized-use-of-the-service", "type": "clause", "offset": [643, 674]}, {"key": "by-customer", "type": "clause", "offset": [702, 713]}, {"key": "user-management", "type": "definition", "offset": [730, 745]}, {"key": "identity-information", "type": "clause", "offset": [780, 800]}, {"key": "access-to", "type": "definition", "offset": [809, 818]}], "samples": [{"hash": "4EmzylWGr6Q", "uri": "/contracts/4EmzylWGr6Q#customer-input", "label": "Software as a Service Agreement", "score": 26.151266256, "published": true}, {"hash": "3j0U17GgWxO", "uri": "/contracts/3j0U17GgWxO#customer-input", "label": "Software as a Service Agreement", "score": 26.151266256, "published": true}], "hash": "8edd14e1fd184332ac53cfd374e7695e", "id": 10}], "next_curs": "ClcSUWoVc35sYXdpbnNpZGVyY29udHJhY3RzcjMLEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2IhdjdXN0b21lci1pbnB1dCMwMDAwMDAwYQyiAQJlbhgAIAA=", "clause": {"parents": [["proprietary-rights", "Proprietary Rights"], ["customer-responsibilities", "Customer Responsibilities"], ["offer", "Offer"], ["working-together-and-performance", "Working Together and Performance"], ["customerresponsibilities", "Customerresponsibilities"]], "title": "Customer Input", "size": 87, "children": [["restrictions", "Restrictions"], ["protection", "Protection"], ["compelled-disclosure", "Compelled Disclosure"], ["remedies", "Remedies"], ["confidentiality", "Confidentiality"]], "id": "customer-input", "related": [["customer-information", "Customer Information", "Customer Information"], ["customer-inquiries", "Customer Inquiries", "Customer Inquiries"], ["safeguarding-customer-information", "Safeguarding Customer Information", "Safeguarding Customer Information"], ["customer-data", "Customer Data", "Customer Data"], ["customer-instructions", "Customer Instructions", "Customer Instructions"]], "related_snippets": [], "updated": "2025-07-07T12:37:53+00:00", "also_ask": ["What minimum standards should be set for customer input to ensure enforceability?", "How can the clause allocate risk if customer input is delayed or incomplete?", "What negotiation levers exist regarding the scope and timing of required input?", "How does this clause compare to industry norms for customer cooperation?", "What are the most common legal challenges to enforcing customer input obligations in court?"], "drafting_tip": "Specify required customer inputs, set delivery timelines, and outline consequences for delays to ensure project clarity, timely progress, and enforceability.", "explanation": "The Customer Input clause defines the customer's responsibility to provide necessary information, materials, or feedback required for the service provider to perform their obligations under the agreement. In practice, this may include supplying data, granting access to systems, or responding to requests for clarification within specified timeframes. This clause ensures that project timelines and deliverables are not delayed due to a lack of input from the customer, thereby allocating responsibility and helping to prevent disputes over missed deadlines or incomplete work."}, "json": true, "cursor": ""}}