{"component": "clause", "props": {"groups": [{"size": 3, "snippet_links": [{"key": "customer-agreements", "type": "definition", "offset": [29, 48]}, {"key": "related-documentation", "type": "definition", "offset": [59, 80]}, {"key": "privacy-policy", "type": "definition", "offset": [96, 110]}, {"key": "as-needed", "type": "clause", "offset": [123, 132]}, {"key": "data-sharing", "type": "clause", "offset": [149, 161]}, {"key": "the-future", "type": "clause", "offset": [220, 230]}, {"key": "consistent-with", "type": "clause", "offset": [245, 260]}, {"key": "in-this-agreement", "type": "clause", "offset": [287, 304]}, {"key": "privacy-laws-and-regulations", "type": "definition", "offset": [341, 369]}, {"key": "to-the-extent", "type": "clause", "offset": [371, 384]}, {"key": "use-data", "type": "definition", "offset": [407, 415]}, {"key": "for-purposes", "type": "clause", "offset": [446, 458]}, {"key": "responsible-for", "type": "clause", "offset": [541, 556]}, {"key": "in-its-discretion", "type": "clause", "offset": [617, 634]}], "snippet": "RCC will revise its template customer agreements and other related documentation, including its privacy policy, if any and as needed, to reflect the data sharing principals expressed herein such that RCC is permitted in the future to share data consistent with its obligations set forth in this Agreement and as permissible under applicable privacy laws and regulations. To the extent Caterpillar wishes to use data acquired under this Agreement for purposes other than those expressly outlined in this Agreement, Caterpillar will be solely responsible for obtaining such consent from customers as it deems necessary in its discretion.", "samples": [{"hash": "aEfB8aSd0v2", "uri": "/contracts/aEfB8aSd0v2#customer-documentation", "label": "Strategic Alliance and Remarketing Agreement", "score": 31.340862423, "published": true}, {"hash": "2A5jzcecBPZ", "uri": "/contracts/2A5jzcecBPZ#customer-documentation", "label": "Strategic Alliance and Remarketing Agreement (Ritchie Bros Auctioneers Inc)", "score": 27.855578371, "published": true}], "hash": "dd978431aeb822e97e59c35dbf5f19a3", "id": 1}, {"size": 2, "snippet_links": [{"key": "to-ensure", "type": "clause", "offset": [36, 45]}, {"key": "requisite-documentation", "type": "definition", "offset": [65, 88]}, {"key": "travel-and", "type": "clause", "offset": [125, 135]}, {"key": "to-assist", "type": "clause", "offset": [164, 173]}, {"key": "general-enquiries", "type": "definition", "offset": [179, 196]}, {"key": "responsibility-to-check", "type": "clause", "offset": [223, 246]}, {"key": "the-requirements", "type": "clause", "offset": [263, 279]}, {"key": "valid-passport", "type": "clause", "offset": [283, 297]}, {"key": "six-months", "type": "definition", "offset": [316, 326]}, {"key": "return-date", "type": "definition", "offset": [357, 368]}, {"key": "international-travel", "type": "definition", "offset": [404, 424]}, {"key": "for-australia", "type": "clause", "offset": [497, 510]}, {"key": "denied-boarding", "type": "clause", "offset": [729, 744]}, {"key": "other-countries", "type": "clause", "offset": [775, 790]}, {"key": "please-check", "type": "clause", "offset": [792, 804]}, {"key": "travel-itinerary", "type": "clause", "offset": [868, 884]}, {"key": "security-measures", "type": "definition", "offset": [1105, 1122]}, {"key": "to-advise", "type": "definition", "offset": [1245, 1254]}, {"key": "passport-number", "type": "definition", "offset": [1330, 1345]}, {"key": "expiry-date", "type": "definition", "offset": [1347, 1358]}, {"key": "date-of-birth", "type": "clause", "offset": [1377, 1390]}, {"key": "of-the-customer", "type": "clause", "offset": [1409, 1424]}, {"key": "to-enter", "type": "definition", "offset": [1468, 1476]}, {"key": "if-the-customer", "type": "clause", "offset": [1559, 1574]}, {"key": "members-of-the", "type": "clause", "offset": [1648, 1662]}, {"key": "responsibility-of", "type": "clause", "offset": [1906, 1923]}, {"key": "should-the-customer", "type": "clause", "offset": [2017, 2036]}, {"key": "border-control", "type": "clause", "offset": [2184, 2198]}, {"key": "for-non", "type": "clause", "offset": [2235, 2242]}, {"key": "the-traveller", "type": "definition", "offset": [2277, 2290]}, {"key": "responsibility-to-inform", "type": "clause", "offset": [2323, 2347]}], "snippet": "It is the Customer\u2019s responsibility to ensure that they have the requisite documentation before travelling to a destination. Travel and Cruise Fundamentals is able to assist with general enquiries, but it is the Customer\u2019s responsibility to check and comply with the requirements. A valid passport with a minimum of six months\u2019 validity from the Customer\u2019s return date into Australia is required for all international travel. Customers travelling on a foreign passport may require a re-entry visa for Australia. Travel and Cruise Fundamentals needs to view the Customer\u2019s passport/s to ascertain the validity and confirm that names in bookings match the documentation. All passports must be in excellent condition to avoid being denied boarding aircraft or ships or entry to other countries. Please check at time of booking that the name/s on the Customer\u2019s confirmed travel itinerary corresponds exactly with the name/s in the customer\u2019s passport/s. The name on the Customer\u2019s airline ticket/s must be identical to the name/s on the passport/s or the airline will deny boarding. As a result of increased security measures at International Airports, Travel and Cruise Fundamentals must advise the airline/s of the following information. Failure to advise these details may result in denied boarding. \u2022 Full name as per passport \u2022 Passport number, expiry date and Nationality \u2022 Date of birth \u2022 Contact details of the Customer Australian Passport holders require a visa to enter some countries. Some countries allow for a \u201cvisa free\u201d stay for tourism purposes, if the Customer is travelling on business this does not always apply. If the Customer or members of the travelling party have a recorded criminal offence, entry to some countries may be denied. It is recommended that the Customer confirms requirements on the Smart Traveller website: \u2587\u2587\u2587\u2587\u2587://\u2587\u2587\u2587.\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587.\u2587\u2587\u2587.\u2587\u2587/ Issuance of visas is not the responsibility of Travel and Cruise Fundamentals and Travel and Cruise Fundamentals cannot be held responsible should the Customer be unable to obtain the correct visas to undertake the journey. Holding a visa does not guarantee entry to a country, this is at the discretion of border control authorities on arrival. Deportation for non-issuance or incorrect visas is at the traveller\u2019s expense. It is the Customer\u2019s responsibility to inform Travel and Cruise Fundamentals of any passport or visa difficulties.", "samples": [{"hash": "dpjcFWFGawL", "uri": "/contracts/dpjcFWFGawL#customer-documentation", "label": "Booking Terms and Conditions", "score": 31.4933456358, "published": true}, {"hash": "a730xZxun5B", "uri": "/contracts/a730xZxun5B#customer-documentation", "label": "Booking Terms and Conditions", "score": 29.6620467247, "published": true}], "hash": "7b8097b4e7704c7befb4835b9c1eef1c", "id": 2}, {"size": 1, "snippet_links": [], "snippet": "This work covers both creating customer's documentation and maintaining the documentation server for all UMC documents.", "samples": [{"hash": "1cV1h1xqgJB", "uri": "/contracts/1cV1h1xqgJB#customer-documentation", "label": "Software Development Services Agreement (Unisphere Networks Inc)", "score": 18.0, "published": true}], "hash": "1e116b1f38e7b9d21f5839d5f2a192ba", "id": 3}, {"size": 1, "snippet_links": [{"key": "english-language", "type": "clause", "offset": [66, 82]}, {"key": "the-customer", "type": "definition", "offset": [84, 96]}, {"key": "particular-product", "type": "definition", "offset": [165, 183]}, {"key": "without-limitation", "type": "clause", "offset": [245, 263]}, {"key": "training-manuals", "type": "clause", "offset": [304, 320]}, {"key": "maintenance-manuals", "type": "definition", "offset": [347, 366]}, {"key": "will-provide", "type": "clause", "offset": [367, 379]}, {"key": "instructions-and-information", "type": "clause", "offset": [389, 417]}, {"key": "applicable-product", "type": "definition", "offset": [482, 500]}, {"key": "subject-to-the", "type": "definition", "offset": [538, 552]}, {"key": "approval-of-the-parties", "type": "clause", "offset": [564, 587]}], "snippet": "ADA shall prepare customer documentation for each Product, in the English language. The Customer Documentation will be in a form which ADA \u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587ropriate for the particular Product applicable thereto. The customer documentation will include, without limitation, command manuals, applications manuals, training manuals, installation manuals and maintenance manuals will provide adequate instructions and information to permit a reasonably trained customer to use and maintain the applicable Product. The customer documentation shall be subject to the reasonable approval of the parties.", "samples": [{"hash": "lemYM4kMv9f", "uri": "/contracts/lemYM4kMv9f#customer-documentation", "label": "Joint Development Agreement (Applied Digital Access Inc)", "score": 18.0, "published": true}], "hash": "6e8b1248c4a27be634ff9dbf0d8f71e2", "id": 4}, {"size": 1, "snippet_links": [], "snippet": "6 2.4 Customization Projects.........................................................................6 3 Preamble.............................................................................................7 4 Definitions..........................................................................................7 5", "samples": [{"hash": "1cV1h1xqgJB", "uri": "/contracts/1cV1h1xqgJB#customer-documentation", "label": "Software Development Services Agreement (Unisphere Networks Inc)", "score": 18.0, "published": true}], "hash": "c75671efda5d5730938ef9583e442d6a", "id": 5}, {"size": 1, "snippet_links": [{"key": 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"session-border-controller", "type": "definition", "offset": [5544, 5569]}, {"key": "maximum-licensed-capacity", "type": "definition", "offset": [5581, 5606]}, {"key": "session-initiation-protocol", "type": "definition", "offset": [5611, 5638]}, {"key": "high-availability", "type": "definition", "offset": [5672, 5689]}, {"key": "sip-trunking", "type": "definition", "offset": [5879, 5891]}], "snippet": "Upon completion of the project, a complete set of all applicable customer documentation, drawings, spreadsheets and any other pertinent information that was utilized during the system implementation will be e\u2212mailed to the customer. Jefferson Milestones (Preliminary Mockup) Begin End Contract Award DAY 1 Project Kickoff DAY 2 DAY 7 Site Verification and Walkthrough DAY 8 DAY 12 Avaya Equipment and Inventory DAY 8 DAY 12 Customer Recieves VM hardware and provisions August 7 DAYS Preconfigure Server TBD* Install Media Gateways and Modules TBD* 7 DAYS Install Server Application Modules TBD* 21 DAYS Prepare OfficeLynx for Messaging Migration TBD* 21 DAYS Telstrat (Mfg) to upgrade and provision Call Recording TBD* 14 DAYS Engage 911 Inform for 911 provisioning TBD* 14 DAYS Integrate dialplan between CS1000 and New Avaya Aura Complex TBD* 4 DAYS Schedule remote sites for migration from CS1K to Avaya Aura End User Training TBD* 14 DAYS Migrate Remote Sites TBD* 10 DAYS Schedule Courthouse and Jail for migration Migrate Courthouse and Jail TBD* 4 DAYS Administration Training TBD* 7 DAYS Project Closure TBD* 5 DAYS TBD* is dependent upon Dell Server receipt and provisioning by Jefferson County Conduct a platform migration of CS1000 to Avaya Aura CM Main duplex server Release 8.1.x release in customer virtualized environment. Existing call routing and stations be rebuilt in new platform. The migration will be performed with a phased approach with location and timeframes to be negotiated during project planning. The following application servers are included in this migration: \u2022 Avaya Communication Manager (Duplex) \u2212 Courthouse \u2022 Avaya System Manager \u2212 Courthouse \u2022 Avaya Session Manager \u2212 Courthouse \u2022 Avaya Branch Session Manager \u2212 Jail \u2022 Avaya Enablement Services Server \u2212 Courthouse \u2022 Remote Survivable Server \u2212 Jail \u2022 Avaya Session Border Controllers \u2212 Courthouse and Jail \u2022 Upgrade Avaya Messaging \u2212 Courthouse \u2022 Upgrade Call Recording Server \u2212 Courthouse \u2022 Media Gateways \u2212 As identified ESC will: \u2022 Conduct a system review with customer. \u2022 \u2587\u2587\u2587\u2587\u2587\u2587 required information to be prepared for the migration process. \u2022 Install application software on customer provided VM Servers Avaya Product Licensing and Delivery system and authentication files. \u2022 Rebuild current call flows and update them to the new software and server platform. \u2022 Install media gateways, media modules and handsets. \u2022 Install Algo Paging interfaces to accommodate existing Valcom Paging infrastructures \u2022 Test hardware, software and applications as defined during Planning and Design Stage. \u2022 Provision necessary templates for 911 Inform Call Notification System \u2022 Support customer with activating the new system. \u2022 Be available during the migration and upgrade process. \u2022 Ensure that non\u2212Avaya adjuncts which are connected to Communication Manager, are compatible with the target software version of Communication Manager. \u2022 Back\u2212up all system data to a server on the customer local area network (LAN) prior to Avaya performing the migration or upgrade. \u2022 Provide a representative to support go\u2212live. \u2022 The following is excluded: \u2022 Product training certification and installation training. \u2022 Avaya AAEP Server (IVR) and EMC are not in production and not included in this project Provide physical installation and configuration of G430 AND G450 Media Gateways All Services are delivered during standard business hours. Enterprise Systems will implement and/or configure the following: \u2022 Implement media gateways and Power Supplies \u2022 Verify connectivity to gateways or back\u2212up servers, if required. \u2022 Provide appropriate version of application software. \u2022 Install Analog Circuit Packs \u2022 Install firmware updates on gateways, circuit packs and media modules, as applicable. \u2022 Connect 25 ft Cable Assembly and terminate to wall \u2022 Perform station cross\u2212connects Enterprise Systems will: \u2022 Validate Gateway Registration \u2022 Port assignment program capability **Additional testing cases and UAT are the responsibility of the customer. General Responsibilities \u2212 Customer \u2022 Provide space for rack\u2212mountable hardware. \u2022 Provide and install main distribution frame (MDF) or wall field for station wire terminations. \u2022 Provide all station, riser, feeder and inter\u2212building cable and wire and verify that all meet industry standards. \u2022 Ensure that the network circuits are fully extended, terminated, labeled and tested per industry standards. \u2022 Coordinate network testing date and time and obtain signaling, framing and network programming information from network vendor \u2022 Provide .wav files, if required. \u2022 Provide a representative to support go\u2212live \u2022 Provide a USB keyboard, mouse and monitor during installation, if necessary. General Responsibilities \u2212 Enterprise Systems \u2022 Application Install and Configuration \u2022 Create and download license file from PLDS, if applicable. \u2022 Register/Update system with the Avaya Global Registration Tool. \u2022 Installation or testing of Customer\u2212provided components. \u2022 Product training certification and installation training. \u2022 Resolving inter\u2212operability issues with Customer\u00b4s third\u2212party vendors. \u2022 Providing any engineering, or re\u2212engineering, of existing equipment, whether previously supplied by Avaya or by third\u2212party vendors. \u2022 Resolve network issues, such as bandwidth, static, call quality, packet loss, jitter, delay, etc. \u2022 Installation, configuration, tuning or any kind of troubleshooting of VMware provided technology and applications. \u2022 Any additional functionality not mentioned in the scope Implement Avaya Session Border Controller supporting maximum licensed capacity for session initiation protocol (SIP) sessions for trunking in a High Availability configuration on customer provided virtual platform .Service affecting services are delivered outside standard business hours. 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