{"component": "clause", "props": {"groups": [{"snippet": "You are solely responsible for any use of the Wallet, Global Account, and other features of the Airwallex Platform, including the content of any data or transmissions you execute through the Platform yourself, or by any Authorised User you permit to access the Platform. You will use all reasonable endeavours to ensure that no unauthorised person will or could access the Wallet, Global Account or other features of the Airwallex Platform. 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Komatsu will not be liable for a failure by the Customer to obtain all necessary licenses or approvals prior to using the System.\n(e) The Customer acknowledges and agrees that any information the Customer may upload, post, e-mail, publish, reproduce, disseminate, make available, distribute or otherwise transmit via use of the System:\n(i) will not be unlawful, threatening, harmful, abusive, defamatory, fraudulent, harassing, tortious, obscene, pornographic, libelous, racist, invasive of another's privacy, or contain otherwise objectionable information of any kind, including any transmissions constituting or encouraging conduct that would give rise to civil liability or constitute illegal activity;\n(ii) will not violate any contractual or fiduciary relationships, including with respect to inside information, proprietary and Confidential Information learned or disclosed as part of employment relationships or under nondisclosure agreements;\n(iii) will not infringe any copyright, patent, trademark, service mark, trade name, trade secret or other proprietary or confidentiality rights of any third party;\n(iv) will not contain unauthorised advertising, bulk e-mails, promotional materials, chain letters, pyramid schemes, investment opportunities, \"junk mail,\" \"spam,\" or any other similar unsolicited commercial communications, solicitations or offers for sale of goods or provision of service;\n(v) will not contain a virus, worm, trojan horse, or other harmful component or instruction designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications; 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Customer agrees not to use the Service(s) for any enterprise purpose, whether or not the enterprise is directed toward making a profit, including but not limited to, call center services, medical transcription, or facsimile broadcasting. Sparklight reserves the right to disconnect and to terminate the Service(s) in the event of a violation of the foregoing use restrictions at no liability or expense to Sparklight.\n(b) The Service(s) shall not be used for any unlawful purpose or for any use as to which Customer or Customer\u2019s End Users have not obtained all required governmental approvals, authorizations, licenses, consents and permits.", "snippet_links": [{"key": "customer-will-not", "type": "clause", "offset": [4, 21]}, {"key": "customer-agrees", "type": "clause", "offset": [192, 207]}, {"key": "the-enterprise", "type": "clause", "offset": [277, 291]}, {"key": "not-limited", "type": "clause", "offset": [342, 353]}, {"key": "call-center-services", "type": "clause", "offset": [358, 378]}, {"key": "right-to-disconnect", "type": "clause", "offset": [454, 473]}, {"key": "in-the-event-of-a", "type": "clause", "offset": [506, 523]}, {"key": "the-foregoing", "type": "definition", "offset": [537, 550]}, {"key": "use-restrictions", "type": "definition", "offset": [551, 567]}, {"key": "liability-or-expense", "type": "definition", "offset": [574, 594]}, {"key": "unlawful-purpose", "type": "clause", "offset": [655, 671]}, {"key": "end-users", "type": "clause", "offset": [722, 731]}, {"key": "required-governmental-approvals", "type": "definition", "offset": [754, 785]}, {"key": "consents-and-permits", "type": "clause", "offset": [813, 833]}], "samples": [{"hash": "4OnHYvAK3X3", "uri": "/contracts/4OnHYvAK3X3#customer-conduct", "label": "Business Phone Customer Service Agreement", "score": 30.4799886691, "published": true}, {"hash": "li1095zUDs3", "uri": "/contracts/li1095zUDs3#customer-conduct", "label": "Business Phone Customer Service Agreement", "score": 29.0717906952, "published": true}], "size": 3, "hash": "66de399721905124f32f1737bbdd1492", "id": 3}, {"snippet": "You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials (\u201cContent\u201d), whether publicly posted or privately transmitted, are the sole responsibility of the person from whom such Content originated. This means that you, and not TCA, are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available via the Service. TCA does not guarantee the accuracy, integrity or quality of such Content. Under no circumstances will TCA be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Service. You agree to not use the Service to: upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another\u2019s privacy, hateful, or racially, ethnically or otherwise objectionable; harm minors in any way; impersonate any person or entity, including, but not limited to, a TCA official, or falsely state or otherwise misrepresent your affiliation with a person or entity; forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Service; upload, post, email, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements); upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights (\u201cRights\u201d) of any party; upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, \u201cjunk mail,\u201d \u201cspam,\u201d \u201cchain letters,\u201d \u201cpyramid schemes,\u201d or any other form of solicitation, except in those areas (such as shopping) that are designated for such purpose upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service; intentionally or unintentionally violate any applicable local, state, national or international law, including, but not limited to, regulations promulgated by the U.S. Securities and Exchange Commission, any rules of any national or other securities exchange, including, without limitation, the New York Stock Exchange, the American Stock Exchange or the NASDAQ, and any regulations having the force of law; \u201cstalk\u201d or otherwise harass another; and/or collect or store personal data about other users in connection with the prohibited conduct and activities set forth in paragraphs 1 through 11 above. You acknowledge that TCA may or may not pre-screen Content, but that TCA and its designees shall have the right (but not the obligation) in their sole discretion to pre-screen, refuse, or remove any Content that is available via the Service. Without limiting the foregoing, TCA and its designees shall have the right to remove any Content that violates the TOS or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. In this regard, you acknowledge that you may not rely on any Content created by TCA or submitted to TCA, including without limitation information in TCA Message Boards and in all other parts of the Service. 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if and when made available to You, for any of Your data containing sensitive information; (vi) using the Services and Site within the permitted scope and only in accordance with the numbers, types and identifiers of permitted Users, applications, servers, devices, capacity and locations at or through which You are permitted to use the Services and Site as set forth in this Agreement; and (vii) using the Services and Site only in accordance with applicable documentation.", "snippet_links": [{"key": "you-agree", "type": "clause", "offset": [0, 9]}, {"key": "responsible-for", "type": "clause", "offset": [23, 38]}, {"key": "without-limitation", "type": "clause", "offset": [40, 58]}, {"key": "implementation-of-the-services", "type": "clause", "offset": [84, 114]}, {"key": "the-names", "type": "definition", "offset": [132, 141]}, {"key": "services-and", "type": "clause", "offset": [176, 188]}, {"key": "notifying-us", "type": "clause", "offset": [213, 225]}, {"key": "use-of-the-services", 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Network Solutions' outsourcing contractors for the Email Services, including, but not limited to Brightmail, Inc or its successors, shall be intended third party beneficiaries of the Email Service customer's obligations under this Agreement and thus shall be entitled to enforce those obligations against you as if a party to this Agreement.", "snippet_links": [{"key": "you-agree-to", "type": "clause", "offset": [0, 12]}, {"key": "the-network", "type": "definition", "offset": [54, 65]}, {"key": "acceptable-use-policy", "type": "clause", "offset": [76, 97]}, {"key": "by-reference", "type": "clause", "offset": [151, 163]}, {"key": "in-connection-with", "type": "clause", "offset": [165, 183]}, {"key": "your-use-of-the-services", "type": "clause", "offset": [184, 208]}, {"key": "email-services", "type": "definition", "offset": [288, 302]}, {"key": "not-limited", "type": "clause", "offset": [319, 330]}, {"key": "intended-third-party-beneficiaries", "type": "clause", "offset": [378, 412]}, {"key": "service-customer", "type": "definition", "offset": [426, 442]}, {"key": "obligations-under-this-agreement", "type": "clause", "offset": [445, 477]}, {"key": "party-to-this-agreement", "type": "definition", "offset": [554, 577]}], "samples": [{"hash": "520D7F1rHDR", "uri": "/contracts/520D7F1rHDR#customer-conduct", "label": "Service Agreement", "score": 21.6670570374, "published": true}], "size": 2, "hash": "e07cb10ce5ce37ad35c84256a98cc26b", "id": 8}, {"snippet": "Customer will not engage in any activity under this Agreement that: (a) violates any applicable laws, rules and regulations, including all laws pertaining to the export of technology (collectively, \u201cApplicable Laws\u201d);", "snippet_links": [{"key": "customer-will-not", "type": "clause", "offset": [0, 17]}, {"key": "engage-in-any", "type": "definition", "offset": [18, 31]}, {"key": "this-agreement", "type": "clause", "offset": [47, 61]}, {"key": "applicable-laws", "type": "definition", "offset": [85, 100]}, {"key": "rules-and-regulations", "type": "definition", "offset": [102, 123]}, {"key": "all-laws", "type": "clause", "offset": [135, 143]}, {"key": "pertaining-to", "type": "definition", "offset": [144, 157]}, {"key": "export-of-technology", "type": "clause", "offset": [162, 182]}], "samples": [{"hash": "1XrktQomUTb", "uri": "/contracts/1XrktQomUTb#customer-conduct", "label": "Platform Services Agreement", "score": 32.6991882324, "published": true}], "size": 1, "hash": "c61a6940cc4a33c4e5c30d8a656d32a1", "id": 9}, {"snippet": "You agree to be bound by the applicable provisions of the DotCom Services (India) Pvt. Ltd. dba \u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587.\u2587\u2587\u2587 Acceptable Use Policy, incorporated herein and made part of this Agreement by reference, in connection with your use of the services described in this Schedule. DotCom Services (India) Pvt. Ltd. dba \u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587.\u2587\u2587\u2587 's outsourcing contractors for the e-mail services, or their successors, shall be intended third party beneficiaries of the e-mail service customer's obligations under this Agreement and thus shall be entitled to enforce those obligations against you as if a party to this Agreement.", "snippet_links": [{"key": "you-agree-to", "type": "clause", "offset": [0, 12]}, {"key": "provisions-of-the", "type": "clause", "offset": [40, 57]}, {"key": "acceptable-use-policy", "type": "clause", "offset": [111, 132]}, {"key": "by-reference", "type": "clause", "offset": [186, 198]}, {"key": "in-connection-with", "type": "clause", "offset": [200, 218]}, {"key": "your-use-of-the-services", "type": "clause", "offset": [219, 243]}, {"key": "the-e", "type": "clause", "offset": [356, 361]}, {"key": "mail-services", "type": "definition", "offset": [362, 375]}, {"key": "intended-third-party-beneficiaries", "type": "clause", "offset": [407, 441]}, {"key": "service-customer", "type": "definition", "offset": [456, 472]}, {"key": "obligations-under-this-agreement", "type": "clause", "offset": [475, 507]}, {"key": "party-to-this-agreement", "type": "definition", "offset": [584, 607]}], "samples": [{"hash": "8aEENHsq21b", "uri": "/contracts/8aEENHsq21b#customer-conduct", "label": "Service Agreement", "score": 19.0, "published": true}], "size": 1, "hash": "9abc1dc97a2f1da71ba32a72ba10c7da", "id": 10}], "next_curs": "ClkSU2oVc35sYXdpbnNpZGVyY29udHJhY3RzcjULEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2IhljdXN0b21lci1jb25kdWN0IzAwMDAwMDBhDKIBAmVuGAAgAA==", "clause": {"children": [["termination", "Termination"], ["prohibited-uses", "Prohibited Uses"], ["call-flooding", "Call Flooding"], ["agents", "AGENTS"], ["domain-name-dispute-policy", "DOMAIN NAME DISPUTE POLICY"]], "title": "Customer Conduct", "parents": [["representations-and-warranties", "Representations and Warranties"], ["service-providers", "SERVICE PROVIDERS"], ["conditions", "Conditions"], ["grant-of-use-rights-ownership-customer-restrictions", "Grant of Use Rights Ownership Customer Restrictions"], ["airline-frequent-flyer-miles", "AIRLINE FREQUENT FLYER MILES"]], "size": 61, "id": "customer-conduct", "related": [["user-conduct", "User Conduct", "User Conduct"], ["your-conduct", "Your Conduct", "Your Conduct"], ["business-conduct", "Business Conduct", "Business Conduct"], ["business-conducted", "Business Conducted", "Business Conducted"], ["supplier-code-of-conduct", "Supplier Code of Conduct", "Supplier Code of Conduct"]], "related_snippets": [], "updated": "2025-07-12T04:24:01+00:00", "also_ask": ["What specific behaviors should be explicitly prohibited to protect the business?", "How can the clause be tailored to allow for reasonable customer complaints without undermining enforcement?", "What are the most common legal pitfalls or ambiguities in customer conduct clauses?", "How do courts typically interpret and enforce customer conduct provisions in contracts?", "How does this clause compare to industry standards or competitor agreements?"], "drafting_tip": "Specify prohibited behaviors to prevent disputes, define consequences for violations to ensure enforceability, and use clear language to avoid ambiguity.", "explanation": "The Customer Conduct clause sets expectations and standards for how customers are to behave when interacting with a company, its staff, or its services. Typically, this clause outlines acceptable and unacceptable behaviors, such as prohibiting abusive language, harassment, or illegal activities while using the company's platforms or premises. By clearly defining these boundaries, the clause helps maintain a safe and respectful environment for all parties and provides the company with grounds to take action if inappropriate conduct occurs."}, "json": true, "cursor": ""}}