Common use of CREDITABLE PERFORMANCE SPECIFICATION Clause in Contracts

CREDITABLE PERFORMANCE SPECIFICATION. Specification: Defect Quantity and Severity Definition: The quantity and severity of Issues discovered in the Customized Product and Amdocs Services during ongoing operations where a ticket has been submitted via the ticketing interface. [**]. CPS Formula: [**]. Measurement Period: Monthly Data Source: Amdocs ticketing system Frequency of Collection: Continuous Special Exclusions: [**]

Appears in 1 contract

Samples: Care and Billing Services Agreement (Amdocs LTD)

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CREDITABLE PERFORMANCE SPECIFICATION. Specification: Defect Quantity and Severity Definition: The quantity and severity of Issues discovered in the Customized Product and Amdocs Services during ongoing operations where a ticket has been submitted via the ticketing interface. [**]. 49 SLA Management Sprint Schedule C Creditable Performance Specifications (CPS) CPS Formula: [**]. ] Measurement Period: Monthly Data Source: Amdocs ticketing system Frequency of Collection: Continuous Special Exclusions: [**]

Appears in 1 contract

Samples: Care and Billing Services Agreement (Amdocs LTD)

CREDITABLE PERFORMANCE SPECIFICATION. Specification: Defect Quantity and Severity Definition: The quantity and severity of Issues discovered in the Customized Product and Amdocs Services during ongoing operations where a ticket has been submitted via the ticketing interface. [**]. Wholesale Defect Quantity calculation includes both Product and Service Defects. 30 SLA Management Schedule C2-WHL Wholesale Creditable Performance Specifications (CPS) CPS Formula: [**]. ] Measurement Period: Monthly Data Source: Amdocs ticketing system Frequency of Collection: Continuous Special Exclusions: [**]

Appears in 1 contract

Samples: Care and Billing Services Agreement (Amdocs LTD)

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CREDITABLE PERFORMANCE SPECIFICATION. Specification: Defect Quantity and Severity Definition: The quantity and severity of Issues discovered in the Customized Product and Amdocs Services during ongoing operations where a ticket has been submitted via the ticketing interface. [**]] Wholesale Defect Quantity calculation includes both Product and Service Defects. 28 SLA Management Schedule C1-WHL Wholesale Creditable Performance Specifications (CPS) CPS Formula: [**]. ] Measurement Period: Monthly Data Source: Amdocs ticketing system Frequency of Collection: Continuous Special Exclusions: [**]

Appears in 1 contract

Samples: Care and Billing Services Agreement (Amdocs LTD)

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