Core Services: Operations and Maintenance a. Overall Program Management This includes day-to-day leadership and management of activities necessary to operate and grow the CDR Program in a manner consistent with HCA’s expectations and goals as described in the Contract. This includes responding to inquiries by HCA in support of HCA’s role as the CDR oversight agency and oversight and management of the activities of the Data Vendor, conducting an annual survey of stakeholders, and managing the review and reconciliation process. Contractor is responsible for the following: • Collecting data from Data Suppliers, including clinical care providers and health plans; • Ensuring that the collected data meets established standards and compliance requirements for data quality and accuracy; • Ensuring relevant policies and procedures are in place, including reviews and validation checks by Data Suppliers; • Independently reviewing and reporting on the quality of the CDR Program data, including but not limited to established standards for data completeness, uniqueness, timeliness, accuracy, validity, and consistency; • Developing, implementing, and monitoring improvement strategies based on performance, quality, usability, and satisfaction metrics generated through the data management reviews; • Creating data products, including but not limited to custom reports, aggregated datasets, limited datasets, analytic environment with analytic datasets and analytic tools, etc. to support the CDR Program; • Processing data requests and charge fees for data products to help support the CDR Program and develop fee schedules and processes to support, collect and manage payments in accordance with the provisions in this Contract; • Identifying sources of revenue, funding or grants to support the CDR Program, including all necessary management for any sources anticipated such as completing grant applications; • Increasing the revenue, funding, and grants supporting the CDR Program in collaboration with, and approval of HCA; • Setting fee structures in collaboration with, and approval of HCA; and • Managing all revenue, funding and grants received to support the CDR Program and making this data transparent. Contractor must be able to show a detailed breakdown of the total amounts generated from revenue, funding and grants received, as well as where that money is spent or used.
Core Services: Operations and Maintenance a. Data Submission Contractor is responsible for the following: • Collecting data from Data Suppliers, including clinical care providers and health plans; • Ensuring that the collected data meets established standards and compliance requirements for data quality and accuracy; • Establishing standards for data completeness, uniqueness, timeliness, accuracy, validity, and consistency; • Creating and supporting an automated testing platform that supports Data Submitters in validating data submissions and correcting errors prior to submitting production data to the CDR; • Creating automated reports for Data Submitters to review results of data submissions, including success and failure counts, trends, and alerts for aberrant reporting patterns (i.e. significant reduction in monthly submitted records); • Identifying opportunities for involvement in Data Users or Data Submitters to validate and confirm data submissions; • Assessing data submission processes for potential improvements; and • Designing and implementing an automated review and reconciliation process which ensures data integrity and completeness at all points within the data platform
