{"component": "clause", "props": {"groups": [{"snippet": "The Representative for each of the parties shall be responsible for and shall be the contact person for all communications and \u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587 regarding the performance of this Contract. The Representative for COMMERCE and their contact information are identified on the Face Sheet of this Contract. The Representative for the Contractor and their contact information are identified on the Face Sheet of this Contract.", "snippet_links": [{"key": "the-representative", "type": "clause", "offset": [0, 18]}, {"key": "the-parties-shall", "type": "clause", "offset": [31, 48]}, {"key": "responsible-for", "type": "clause", "offset": [52, 67]}, {"key": "contact-person", "type": "clause", "offset": [85, 99]}, {"key": "performance-of-this-contract", "type": "clause", "offset": [150, 178]}, {"key": "contact-information", "type": "clause", "offset": [222, 241]}, {"key": "face-sheet", "type": "clause", "offset": [264, 274]}, {"key": "for-the-contractor", "type": "clause", "offset": [312, 330]}], "size": 91, "samples": [{"hash": "hYEp7eJgl9M", "uri": "/contracts/hYEp7eJgl9M#contract-management", "label": "Service Provider Agreement", "score": 36.0474815369, "published": true}, {"hash": "gEg99N9NIfU", "uri": "/contracts/gEg99N9NIfU#contract-management", "label": "Interlocal Agreement", "score": 35.2944030762, "published": true}, {"hash": "6aKTfqo3JVq", "uri": "/contracts/6aKTfqo3JVq#contract-management", "label": "Grant Agreement", "score": 35.2124214172, "published": true}], "hash": "86fd6fd612e9d369f53aba7d2d6cd756", "id": 3}, {"snippet": "8.1 Each Party shall appoint and retain a Contract Manager who shall be the primary point of contact for the other Party in relation to matters arising from this Contract. Where more than one Supplier is a party to this Contract, each Supplier shall appoint a Contract Manager to represent that Supplier, and the Suppliers shall appoint one of the Contract Managers so appointed to be their Lead Contract Manager with authority to represent all of the organisations comprising the Suppliers. Should the Contract Manager or Lead Contract Manager be replaced, the organisation replacing the Contract Manager shall promptly inform the other Party in writing of the name and contact details for the new Contract Manager or Lead Contract Manager. Any Contract Manager appointed shall be of sufficient seniority and experience to be able to make decisions on the day to day operation of this Contract. The Supplier confirms and agrees that it will work closely and cooperate fully with the Authority\u2019s Contract Manager.\n8.2 Each Party shall ensure that its representatives (to include, without limitation, its Contract Manager or Lead Contract Manager (where applicable)) shall attend review meetings on a regular basis to review the performance of the Supplier under this Contract and to discuss matters arising generally under this Contract. Each Party shall ensure that those attending such meetings have the authority to make decisions regarding the day to day operation of the Contract. The first such meeting shall take place on a date to be agreed on or around the end of the first Month after the Commencement Date. Subsequent meetings shall take place at monthly intervals or as may otherwise be agreed in writing between the Parties.\n8.3 No more than one (1) week prior to each review meeting, but in any event not less than three (3) Business Days prior to each review meeting the Supplier shall provide a written contract management report (\u201cReport\u201d) to the Authority regarding the provision of the Services and the operation of this Contract. Where the Parties have agreed to hold review meetings less frequently than Monthly pursuant to Clause 8.2 of this Schedule 2 of these Call-Off Terms and Conditions then a Report shall, without prejudice to the remainder of this Clause 8.3 of this Schedule 2 of these Call-Off Terms and Conditions, be produced by the Supplier and submitted to the Authority at no less than Monthly intervals. Unless otherwise agreed by the Parties in writing, such contract management report shall contain, as a minimum:\n8.3.1 details of the performance of the Supplier under this Contract (including as assessed against the KPIs under this Contract since the last Report;\n8.3.2 in the case of the first review meeting, a calculation of the number of Primary KPI Failure Points and the number of Secondary KPI Failure Points occurring in the period between the Effective Date and the date of the first review meeting, and in the case of any other review meeting a calculation of the number of Primary KPI Failure Points and Secondary KPI Failure Points occurring in the period between the preceding review meeting and the review meeting at which the Report will be considered;\n8.3.3 in the case of the first review meeting, a calculation of the number of KPI Failures relating to the KPIs occurring in the period between the Effective Date and the date of the first review meeting, and in the case of any other review meeting a calculation of the number of KPI Failures relating to the KPIs occurring in the period between the preceding review meeting and the review meeting at which the Report will be considered;\n8.3.4 Not used\n8.3.5 details of any complaints by the Authority regarding the Services and any complaints from or on behalf of patients or other service users, their nature of any such complaints and the way in which the Supplier has responded to such complaints since the last Report;\n8.3.6 the information specified in this Contract;\n8.3.7 a status report in relation to the implementation of any current Remedial Proposal by either Party; and\n8.3.8 such other information as reasonably required by the Authority.\n8.4 Unless otherwise specified in this Contract, the Authority shall take minutes of each review meeting and shall circulate draft minutes to the Supplier within a reasonable time following such review meeting. The Supplier shall inform the Authority in writing of any suggested amendments to the minutes within five (5) Business Days of receipt of the draft minutes. 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"Call Off Agreement", "score": 36.3896751404, "published": true}, {"hash": "gB0lL6PACJ1", "uri": "/contracts/gB0lL6PACJ1#contract-management", "label": "Call Off Agreement", "score": 36.348777771, "published": true}], "hash": "38dbcfd89b9f55e4864e2340db6ad557", "id": 2}, {"snippet": "To ensure full performance of the Contract and compliance with applicable law, the System Agency may take actions including:\na. Suspending all or part of the Contract;\nb. Requiring the Grantee to take specific corrective actions in order to remain in compliance with term of the Contract;\nc. Recouping payments made to the Grantee found to be in error;\nd. Suspending, limiting, or placing conditions on the continued performance of the Project;\ne. Imposing any other remedies authorized under this Contract; and\nf. Imposing any other remedies, sanctions or penalties permitted by federal or state statute, law, regulation, or rule.", "snippet_links": [{"key": "to-ensure", "type": "clause", "offset": [0, 9]}, {"key": "performance-of-the-contract", "type": "clause", "offset": [15, 42]}, {"key": "compliance-with-applicable-law", "type": "clause", "offset": [47, 77]}, {"key": "system-agency", "type": "clause", "offset": [83, 96]}, {"key": "corrective-actions", "type": "clause", "offset": [210, 228]}, {"key": "in-order-to", "type": "clause", "offset": [229, 240]}, {"key": "in-compliance-with", "type": "definition", "offset": [248, 266]}, {"key": "term-of-the-contract", "type": "definition", "offset": [267, 287]}, {"key": "payments-made", "type": "clause", "offset": [302, 315]}, {"key": "to-the-grantee", "type": "definition", "offset": [316, 330]}, {"key": "performance-of-the-project", "type": "clause", "offset": [417, 443]}, {"key": "other-remedies", "type": "clause", "offset": [461, 475]}, {"key": "under-this-contract", "type": "clause", "offset": [487, 506]}, {"key": "sanctions-or-penalties", "type": "clause", "offset": [544, 566]}, {"key": "state-statute", "type": "definition", "offset": [591, 604]}], "size": 91, "samples": [{"hash": "1lwiindtNe", "uri": "/contracts/1lwiindtNe#contract-management", "label": "Grant Agreement", "score": 28.6016693115, "published": true}, {"hash": "8j92ehm0nOh", "uri": "/contracts/8j92ehm0nOh#contract-management", "label": "Grant Contract", "score": 28.2114982605, "published": true}, {"hash": "VYyueXFwKj", "uri": "/contracts/VYyueXFwKj#contract-management", "label": "Interlocal Cooperation Contract", "score": 28.1171550751, "published": true}], "hash": "a49ecd73ec413c19b8c4d32fc701a370", "id": 4}, {"snippet": "Contractor shall report to the Health and Human Services Agency Director or his or her designee who will review the activities and performance of the Contractor and administer this Contract.", "snippet_links": [{"key": "contractor-shall", "type": "clause", "offset": [0, 16]}, {"key": "report-to", "type": "clause", "offset": [17, 26]}, {"key": "agency-director", "type": "definition", "offset": [57, 72]}, {"key": "the-activities", "type": "clause", "offset": [112, 126]}, {"key": "of-the-contractor", "type": "clause", "offset": [143, 160]}, {"key": "this-contract", "type": "clause", "offset": [176, 189]}], "size": 104, "samples": [{"hash": "dda0eRR7jh7", "uri": "/contracts/dda0eRR7jh7#contract-management", "label": "Contract for Services", "score": 35.1357650757, "published": true}, {"hash": "bgvzafsFUSG", "uri": "/contracts/bgvzafsFUSG#contract-management", "label": "Contract for Services", "score": 34.2426681519, "published": true}, {"hash": "9NDSPB2zbCW", "uri": "/contracts/9NDSPB2zbCW#contract-management", "label": "Contract for Services", "score": 33.6503982544, "published": true}], "hash": "ca6ebbadcf0700d654e07485cb2b6526", "id": 1}, {"snippet": "Each Party shall appoint and retain a Contract Manager who shall be the primary point of contact for the other Party in relation to matters arising from this Contract. Should the Contract Manager be replaced, the Party replacing the Contract Manager shall promptly inform the other Party in writing of the name and contact details for the new Contract Manager. Any Contract Manager appointed shall be of sufficient seniority and experience to be able to make decisions on the day to day operation of the Contract. The Supplier confirms and agrees that it will be expected to work closely and cooperate fully with the Authority\u2019s Contract Manager. Each Party shall ensure that its representatives (to include, without limitation, its Contract Manager) shall attend review meetings on a regular basis to review the performance of the Supplier under this Contract and to discuss matters arising generally under this Contract. Each Party shall ensure that those attending such meetings have the authority to make decisions regarding the day to day operation of the Contract. Review meetings shall take place at the frequency specified in the Specification and Tender Response Document. Should the Specification and Tender Response Document not state the frequency, then the first such meeting shall take place on a date to be agreed on or around the end of the first month after the Commencement Date. Subsequent meetings shall take place at monthly intervals or as may otherwise be agreed in writing between the Parties. Two weeks prior to each review meeting (or at such time and frequency as may be specified in the Specification and Tender Response Document) the Supplier shall provide a written contract management report to the Authority regarding the supply of the Goods and the operation of this Contract. Unless otherwise agreed by the Parties in writing, such contract management report shall contain: details of the performance of the Supplier when assessed in accordance with the KPIs since the last such performance report; details of any complaints by the Authority in relation to the supply of Goods, their nature and the way in which the Supplier has responded to such complaints since the last review meeting written report; the information specified in the Specification and Tender Response Document; a status report in relation to the implementation of any current Remedial Proposals by either Party; and such other information as reasonably required by the Authority. Unless specified otherwise in the Specification and Tender Response Document, the Authority shall take minutes of each review meeting and shall circulate draft minutes to the Supplier within a reasonable time following such review meeting. The Supplier shall inform the Authority in writing of any suggested amendments to the minutes within five (5) Business Days of receipt of the draft minutes. If the Supplier does not respond to the Authority within such five (5) Business Days the minutes will be deemed to be approved. Where there are any differences in interpretation of the minutes, the Parties will use their reasonable endeavours to reach agreement. If agreement cannot be reached the matter shall be referred to, and resolved in accordance with, the dispute resolution process set out in Clause 5 of the Key Provisions and Clause 32.3 of this Schedule 11 of these Call-off Terms and Conditions. The Supplier shall provide such management information as the Authority may request from time to time within seven (7) Business Days of the date of the request. The Supplier shall supply the management information to the Authority in such form as may be specified by the Authority and, where requested to do so, the Supplier shall also provide such management information to another Contracting Authority, whose role it is to: (a) analyse such management information in accordance with UK government policy (to include, without limitation, for the purposes of analysing public sector expenditure and planning future procurement activities); or (b) manage the Framework Agreement with the Supplier (\u201cThird Party Body\u201d). The Supplier confirms and agrees that the Authority may itself provide the Third Party Body with management information relating to the Goods purchased, any payments made under this Contract and any other information relevant to the operation of this Contract. Upon receipt of management information supplied by the Supplier to the Authority and/or the Third Party Body, or by the Authority to the Third Party Body, the Parties hereby consent to the Third Party Body and the Authority: storing and analysing the management information and producing statistics; and sharing the management information, or any statistics produced using the management information with any other Contracting Authority. If the Third Party Body and/or the Authority shares the management information or any other information provided under Clause 59.6 of this Schedule 11 of these Call-off Terms and Conditions, any Contracting Authority receiving the management information shall, where such management information is subject to obligations of confidence under this Contract and such management information is provided direct by the Authority to such Contracting Authority, be informed of the confidential nature of that information by the Authority and shall be requested by the Authority not to disclose it to any body that is not a Contracting Authority (unless required to do so by Law). The Authority may make changes to the type of management information which the Supplier is required to supply and shall give the Supplier at least one (1) month\u2019s written notice of any changes.", "snippet_links": [{"key": "each-party", "type": "definition", "offset": [0, 10]}, {"key": "primary-point-of-contact", "type": "definition", "offset": [72, 96]}, {"key": "other-party", "type": "clause", "offset": [105, 116]}, {"key": "in-relation-to", "type": "clause", "offset": [117, 131]}, {"key": "the-contract-manager", "type": "definition", "offset": [175, 195]}, {"key": "the-party", "type": "clause", "offset": [209, 218]}, {"key": "in-writing", "type": "definition", "offset": [288, 298]}, {"key": "contact-details", "type": "definition", "offset": [315, 330]}, {"key": "new-contract", "type": "definition", "offset": [339, 351]}, {"key": "seniority-and-experience", "type": "clause", "offset": [415, 439]}, {"key": "the-day", "type": "definition", "offset": [472, 479]}, {"key": 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Changing the Contract Manager\n4.2 If a Party changes its Contract Manager it must tell the other Party, in writing, the name and contact details of the replacement within 5 Business Days of the change.", "snippet_links": [{"key": "the-persons", "type": "clause", "offset": [21, 32]}, {"key": "schedule-1", "type": "definition", "offset": [42, 52]}, {"key": "contract-managers", "type": "clause", "offset": [60, 77]}, {"key": "responsible-for", "type": "clause", "offset": [82, 97]}, {"key": "the-relationship-between-the-parties", "type": "clause", "offset": [146, 182]}, {"key": "effective-implementation", "type": "clause", "offset": [201, 225]}, {"key": "this-contract", "type": "clause", "offset": [229, 242]}, {"key": "point-of-contact", "type": "definition", "offset": [269, 285]}, {"key": "changing-the-contract-manager", "type": "clause", "offset": [313, 342]}, {"key": "a-party", "type": "clause", "offset": [350, 357]}, {"key": "other-party", "type": "clause", "offset": [404, 415]}, {"key": "in-writing", "type": "definition", "offset": [417, 427]}, {"key": "details-of-the", "type": "clause", "offset": [450, 464]}, {"key": "business-days-of", "type": "clause", "offset": [486, 502]}], "size": 38, "samples": [{"hash": "ioDoMV5lnrq", "uri": "/contracts/ioDoMV5lnrq#contract-management", "label": "Contract for Services", "score": 32.2945327759, "published": true}, {"hash": "3Nwr4pEF5Tf", "uri": "/contracts/3Nwr4pEF5Tf#contract-management", "label": "Contract for Services", "score": 32.2863197327, "published": true}, {"hash": "4dUmg2XnLBv", "uri": "/contracts/4dUmg2XnLBv#contract-management", "label": "Contract for Services", "score": 32.2753715515, "published": true}], "hash": "280ae20c8609e83d22cea91511040c6f", "id": 7}, {"snippet": "The Contract Manager for each of the parties shall be the contact person for all communications and \u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587 regarding the performance of this contract.", "snippet_links": [{"key": "the-contract-manager", "type": "definition", "offset": [0, 20]}, {"key": "the-parties-shall", "type": "clause", "offset": [33, 50]}, {"key": "contact-person", "type": "clause", "offset": [58, 72]}, {"key": "performance-of-this-contract", "type": "clause", "offset": [123, 151]}], "size": 63, "samples": [{"hash": "6zlKTm5FZO1", "uri": "/contracts/6zlKTm5FZO1#contract-management", "label": "Educational Services", "score": 34.6156654358, "published": true}, {"hash": "isUvpAIIHZx", "uri": "/contracts/isUvpAIIHZx#contract-management", "label": "Service Agreement", "score": 34.4551849365, "published": true}, {"hash": "6IFGDrimRox", "uri": "/contracts/6IFGDrimRox#contract-management", "label": "Contract for Services", "score": 34.0114097595, "published": true}], "hash": "39fc9fd237f913ad24c1454da6f91627", "id": 5}, {"snippet": "3.3.4.1 The CONTRACTOR shall employ a qualified individual to serve as the Contract Manager for this Agreement. The Contract Manager shall be dedicated to this Agreement, hold a senior management position in the CONTRACTOR\u2019s organization and be authorized and empowered to represent the CONTRACTOR on all matters pertaining to the CONTRACTOR\u2019s program and specifically this Agreement. The Contract Manager shall act as a liaison between the CONTRACTOR, HSD, the Collaborative and other State or federal agencies, as necessary and shall have responsibilities that include but are not limited to the following:\n3.3.4.1.1 Ensuring the CONTRACTOR\u2019s compliance with the terms of this Agreement, including securing and coordinating resources necessary for such compliance;\n3.3.4.1.2 Overseeing all activities by the CONTRACTOR and its Major Subcontractors and Subcontractors;\n3.3.4.1.3 Receiving and responding to all inquiries and requests by HSD, or any State or federal agency, in time frames and formats reasonably acceptable to the Parties;\n3.3.4.1.4 Meeting with representatives of HSD and other State agencies on a periodic or as-needed basis and resolving issues that arise;\n3.3.4.1.5 Attending and participating in regular meetings with HSD and other State agencies and attending and participating in stakeholder meetings;\n3.3.4.1.6 Making best efforts to promptly resolve any issues related to this Agreement identified by HSD, other State or federal agencies, or the CONTRACTOR;\n3.3.4.1.7 Working cooperatively with other State of New Mexico contracting partners;\n3.3.4.1.8 Working with, at the Collaborative\u2019s direction, the Behavioral Health Planning Council (BHPC) and local Behavioral Health Collaboratives; and\n3.3.4.1.9 Working with the Non-Medicaid Contractor and/or the Behavioral Health Collaborative in identifying the overall Behavioral Health needs of Medicaid Members to coordinate and obtain non-Medicaid services for Medicaid Member, as appropriate. 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