Contacts and Escalation Sample Clauses

Contacts and Escalation. Service Provider will provide a complete list of contacts to the Customer to support escalation of Customer orders and service. Customer requires that this list of contacts with escalation be provided before execution of the Agreement.
Sample 1
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Contacts and Escalation. Please use the following contacts for FiberNET Support or an Escalation of Support issue. FiberNET Systems Support Name Role Phone Email FiberNET Support 24x7x365 000-000-0000 xxxxxxxxxx@xxxxxxxxxxxx.xxx Escalation Contacts – FiberNET Xxxxx Xxxxxxxx Operations Manager 000-000-0000 xxxxxxxxx@xxxxxxxxxxxx.xxx Xxxxxxx Xxxxx Xx. Support Specialist 000-000-0000 xxxxxx@xxxxxxxxxxxx.xxx Xxxxx Xxxxxxxx IT Director 000-000-0000 xxxxxxxxx@xxxxxxxxxxxx.xxx Exhibit C City of Palm Coast Dark Fiber Agreement Time and Material Rate Schedule Technician standard hourly rate (includes truck and tools): $75.00 Technician overtime hourly rate (M-F after 4 pm, weekends, holidays): $125.00 Materials, equipment rental, contractual services: cost plus 5% ONE HOUR MINIMUM applies to labor performed during NORMAL BUSINESS HOURS. TWO HOUR MINIMUM applies to labor performed during OFF HOURS. ADDITIONAL LABOR billed in one-half (1/2) hour increments. TECHNICIAN TRAVEL TIME is included in all labor charges. Notes: Above rates effective through 2015 City of Palm Coast budget year (Oct. 1, 2014 to Sept. 30, 2015) Rates are reviewed and posted annually. Exhibit D Dark Fiber Routes Route #1 Exhibit D (cont.) Dark Fiber Xxxxxx Xxxxx #0 Exhibit E Optical Time Domain Reflectometer (OTDR) Tests
Sample 1
Contacts and Escalation. XXX will provide a complete list of contacts for the On-Net Service provided to Customer. In addition, XXX will provide an escalation list to Customer for purposes of escalation to ELI’s NCAM and/or escalation up to the vice-president of carrier sales.
Sample 1
Contacts and Escalation. Please use the following contacts for FiberNET Support or an Escalation of Support issue. FiberNET Systems Support Name Role Phone Email FiberNET Support 24x7x365 000-000-0000 xxxxxxxxxx@xxxxxxxxxxxx.xxx Escalation Contacts – FiberNET Xxxxx Xxxxxxxx Operations Manager 000-000-0000 xxxxxxxxx@xxxxxxxxxxxx.xxx Xxxxxxx Xxxxx Xx. Support Specialist 000-000-0000 xxxxxx@xxxxxxxxxxxx.xxx Xxxxx Xxxxxxxx IT Director 000-000-0000 xxxxxxxxx@xxxxxxxxxxxx.xxx Exhibit “D”
Sample 1

Related to Contacts and Escalation

  • Internet Access to Contract and Pricing Information Access by Authorized Users to Contract terms and pricing information shall be made available and publically posted on the OGS website. To that end, OGS shall publically post the Contract Pricelist, including all subsequent changes in the Contract offerings (adds, deletes, price revisions), Contractor contact information, and the Contract terms and conditions, throughout the Contract term.

  • TECHNICAL EVALUATION (a) Detailed technical evaluation shall be carried out by Purchase Committee pursuant to conditions in the tender document to determine the substantial responsiveness of each tender. For this clause, the substantially responsive bid is one that conforms to all the eligibility and terms and condition of the tender without any material deviation. The Institute’s determination of bid’s responsiveness is to be based on the contents of the bid itself without recourse to extrinsic evidence. The Institute shall evaluate the technical bids also to determine whether they are complete, whether required sureties have been furnished, whether the documents have been properly signed and whether the bids are in order.

  • Submission of Grievance Information a) Upon appointment of the arbitrator, the appealing party shall within five days after notice of appointment forward to the arbitrator, with a copy to the School Board, the submission of the grievance which shall include the following:

  • Contractor Certification regarding Business with Certain Countries and Organizations Pursuant to Subchapter F, Chapter 2252, Texas Government Code], Contractor certifies Contractor is not engaged in business with Iran, Sudan, or a foreign terrorist organization. Contractor acknowledges this Agreement may be terminated and payment withheld if this certification is inaccurate.

  • Detailed Description of Services / Statement of Work Describe fully the services that Contractor will provide, or add and attach Exhibit B to this Agreement.

  • Information about Contractor Employees 23.1. The Authority may by notice require the Contractor to disclose such information as the Authority may require relating to those of the Contractor’s employees carrying out activities under or connected with the Framework Agreement.

  • CONTRACT ITEM CHANGES A. If a manufacturer discontinues a contracted item, that item will automatically be considered deleted from the contract with no penalty to Contractor. However, H-GAC may at its sole discretion elect to make a contract award to the next lowest Respondent for the item, or take any other action deemed by H-GAC, at its sole discretion, to be in the best interests of its Customers.

  • AGREEMENTS WITH EMPLOYEES AND SUBCONTRACTORS Grantee shall have written, binding agreements with its employees and subcontractors that include provisions sufficient to give effect to and enable Grantee’s compliance with Grantee’s obligations under this Article VI, Intellectual Property.

  • Contract Changes Changes may not be made in the terms and conditions of this contract without the agreement and written permission of the Director of Housing.

  • MASTER CONTRACT INFORMATION Enterprise Services shall maintain and provide information regarding this Master Contract, including scope and pricing, to eligible Purchasers.

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