Consumer Satisfaction Surveys. PROVIDER shall participate in MSHN Consumer Satisfaction Surveys. Provider shall identify sources of dissatisfaction, and identify systematic action, when needed, as a result of the findings. Failure to participate in Consumer Satisfaction Surveys may result in contract sanctions.
Consumer Satisfaction Surveys. Treatment PROVIDER is required to participate in a Consumer Satisfaction Survey process for all consumers funded by MSHN. MSHN will compile and publish survey results.
Consumer Satisfaction Surveys. Prevention PROVIDER is required to collect consumer satisfaction with programming. This may be collected through adding one or two questions on post-test or program evaluation forms. PROVIDER acting as their County’s SUD Coalition Coordinator should also conduct a yearly evaluation of the coalition.
Consumer Satisfaction Surveys. PROVIDER shall participate in MSHN Consumer Satisfaction Surveys. Provider shall identify sources of dissatisfaction, and identify systematic action when needed, as a result of the findings.
Consumer Satisfaction Surveys. The Provider shall conduct an annual consumer satisfaction survey as part of its monitoring of service quality and use the data collected to improve services.
Consumer Satisfaction Surveys. 1. Bi-annual Consumer Satisfaction Surveys for Medi-Cal eligible clients; and
Consumer Satisfaction Surveys. Omnicare or its Affiliates shall conduct consumer satisfaction surveys as requested by Extendicare with respect to the services rendered by the Omnicare Pharmacies to the Extendicare Facilities and their residents, provided that in no event shall such surveys be conducted more frequently than once per year at any Extendicare Facility. The parties shall cooperate in good faith to develop the survey questions. Extendicare and the applicable Extendicare Facilities shall be notified promptly of the results of such surveys, and the parties shall use reasonable efforts to respond to the survey results. [Signature page follows] <PAGE>
Consumer Satisfaction Surveys. The Board shall conduct periodic consumer satisfaction surveys and the Agency shall cooperate with such surveys and address identified areas of concern. The Agency shall also conduct periodic consumer satisfaction surveys throughout the fiscal year and shall provide reports of the results of said surveys to the Board.
Consumer Satisfaction Surveys. The Contractor shall regularly evaluate Participants' satisfaction with services and shall facilitate implementation of such consumer satisfaction surveys (from Participant and caregiver) as the Department determines are necessary in order to evaluate services provided under this Agreement.
Consumer Satisfaction Surveys. Valid and reliable surveys to measure Enrollees' overall satisfaction with Medicaid services and with specific aspects of those services, in order to identify problems and opportunities for improvement. Continuity of Care: Care provided to an Enrollee that is coordinated by a designated primary care provider or specialty provider to the greatest degree possible, so that the delivery of care to the Enrollee remains stable, services are consistent and unduplicated, and persons involved in the care and treatment of the Enrollee understand and support the plan of care.
