Common use of Complaints Procedure Clause in Contracts

Complaints Procedure. The University’s complaints procedure is explained in section 11 of the Student Handbook. Student complaints about University matters should be made to the department that is relevant to the circumstances of the complaint in the first instance, and may later be escalated to the Proctors’ Office. There may be a subsequent right to complain to the Office of the Independent Adjudicator.

Appears in 5 contracts

Sources: University Student Relationship Agreement, Student Relationship Agreement, Student Relationship Agreement

Complaints Procedure. The University’s complaints procedure is explained in section 11 of the Student Handbook. Student Formal student complaints about University matters should be made initially to the department that is relevant to the circumstances of the complaint in the first instance, and may later be escalated to the Proctors’ OfficeAcademic Registrar. There may be is a subsequent right to complain to the Office of the Independent AdjudicatorAdjudicator for Higher Education.

Appears in 5 contracts

Sources: Terms and Conditions of Offer, Terms and Conditions of Offer, Terms and Conditions of Offer

Complaints Procedure. The University’s complaints procedure is explained in section 11 of the Student Handbook. Student complaints about University matters should be made to the department that is relevant to the circumstances of the complaint in the first instance, and may later be escalated to the Proctors’ Office. There may be a subsequent right to complain to the Office of the Independent Adjudicator.

Appears in 3 contracts

Sources: University Student Relationship Agreement, Student Relationship Agreement, University Student Relationship Agreement

Complaints Procedure. The University’s complaints procedure is explained in section 11 of the Student Handbook. Student Formal student complaints about University matters should be made initially to the department that is relevant to the circumstances Director of the complaint in the first instance, and may later be escalated to the Proctors’ OfficeAcademic Services & Registrar. There may be is a subsequent right to complain to the Office of the Independent AdjudicatorAdjudicator for Higher Education.

Appears in 1 contract

Sources: Student Contract

Complaints Procedure. The University’s complaints procedure is explained in section 11 of the Student Handbook. Student Formal student complaints about University matters should be made initially to the department that is relevant to the circumstances Academic Registrar(Director of the complaint in the first instance, and may later be escalated to the Proctors’ OfficeAcademic Services). There may be is a subsequent right to complain to the Office of the Independent AdjudicatorAdjudicator for Higher Education.

Appears in 1 contract

Sources: Terms and Conditions of Offer