Client support operations. 2.1 The client support operates during Support Hours. 2.2 The client support team can be contacted via: Portal: ▇▇.▇▇.▇▇▇.▇▇ Email: ▇▇▇▇▇▇▇@▇▇.▇▇▇.▇▇ Telephone: ▇▇▇▇ ▇▇▇ ▇▇▇ 2.3 Only Support Cases reported as per 2.2 above will result in the creation of a formal Support Case. PA cannot guarantee a response where a Support Case is reported in any other manner.
Appears in 2 contracts
Sources: Commercial Agreement, Commercial Agreement