{"component": "clause", "props": {"groups": [{"snippet_links": [{"key": "a-shares", "type": "definition", "offset": [22, 30]}, {"key": "fund-b", "type": "definition", "offset": [38, 44]}, {"key": "emerging-markets", "type": "definition", "offset": [178, 194]}, {"key": "china-fund", "type": "definition", "offset": [245, 255]}, {"key": "international-growth-fund", "type": "clause", "offset": [560, 585]}, {"key": "long-term", "type": "clause", "offset": [655, 664]}, {"key": "global-growth-fund", "type": "clause", "offset": [665, 683]}, {"key": "asset-fund", "type": "definition", "offset": [706, 716]}, {"key": "china-connect", "type": "clause", "offset": [798, 811]}], "size": 2, "snippet": "B\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587 China A Shares Growth Fund B\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587 China Equities Fund B\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587 Developed EAFE All Cap Fund B\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587 EAFE Plus All Cap Fund B\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587 Emerging Markets Equities Fund B\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587 Emerging Markets Ex China Fund B\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587 Global Alpha Equities Fund B\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587 Global Stewardship Equities Fund B\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587 Health Innovation Equities Fund B\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587 International All Cap Fund B\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587 International Alpha Fund B\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587 International Concentrated Growth Equities Fund B\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587 International Growth Fund B\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587 International Smaller Companies Fund B\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587 Long Term Global Growth Fund B\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587 Multi Asset Fund B\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587 U.S. Discovery Fund B\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587 U.S. Equity Growth [Both the China Connect Listed Stock and China Connect Bonds]", "samples": [{"hash": "1zUcQtUUc2B", "uri": "/contracts/1zUcQtUUc2B#client-service", "label": "Supplement to the Custody Agreement (Baillie Gifford Funds)", "score": 32.3196440794, "published": true}, {"hash": "1TMRM5pulel", "uri": "/contracts/1TMRM5pulel#client-service", "label": "Supplement to the Custody Agreement (Baillie Gifford Funds)", "score": 32.3196440794, "published": true}], "hash": "df04ccdaa8fbd3851d36d0389d86c0e9", "id": 4}, {"snippet_links": [{"key": "obligation-to", "type": "clause", "offset": [37, 50]}, {"key": "company-will", "type": "clause", "offset": [89, 101]}, {"key": "providing-the", "type": "clause", "offset": [119, 132]}, {"key": "client-or-client", "type": "definition", "offset": [188, 204]}, {"key": "letter-of", "type": "clause", "offset": [221, 230]}, {"key": "to-client", "type": "clause", "offset": [292, 301]}, {"key": "the-borrower", "type": "definition", "offset": [391, 403]}, {"key": "the-application", "type": "clause", "offset": [414, 429]}, {"key": "an-agent", "type": "clause", "offset": [484, 492]}, {"key": "flood-insurance", "type": "definition", "offset": [502, 517]}, {"key": "the-client", "type": "definition", "offset": [529, 539]}, {"key": "the-context", "type": "clause", "offset": [604, 615]}, {"key": "will-provide", "type": "clause", "offset": [751, 763]}, {"key": "educational-seminars", "type": "clause", "offset": [776, 796]}, {"key": "compliance-questions", "type": "clause", "offset": [846, 866]}], "size": 3, "snippet": "It is recognized that it is Clients' obligation to service its customers needs. However, Company will assist Client by providing the following services:\n1. National 800 service for use by Client or Client's customers.\n2. Letter of Map Amendment (LOMA/Letter of Map Revision (LOMR) assistance to Client or Client's customers. Company will supply the necessary forms and directions and assist the borrower in filing the application.\n3. Company will assist Client's customers in finding an agent to write flood insurance.\n4. Advise the Client's customers or Client on ways to lower the flood premium within the context of investor/lender parameters and regulator requirements. 5. Company will supply free re-checks on disputed determinations. 6. 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BOCC does this from time to time to monitor the quality of service and accuracy of information our employees give to you, and to ensure that our employees accurately follow your instructions. 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This will be achieved only through QBuild\u2019s commitment to continuous improvement by monitoring and reviewing current procedures. QBuild\u2019s Client Service Survey determines the level of client satisfaction associated with cleaning services and products, and assists in developing business improvement strategies. The parties recognise that all cleaning staff, as a service provider, have a direct relationship to client satisfaction results and as such, are central in ensuring the clients\u2019 needs are met.", "samples": [{"hash": "g8iLXz2G1fy", "uri": "/contracts/g8iLXz2G1fy#client-service", "label": "Qbuild Cleaning Certified Agreement 7 (2009)", "score": 21.0, "published": true}, {"hash": "5MI2V5MU90X", "uri": "/contracts/5MI2V5MU90X#client-service", "label": "Qbuild Cleaning Certified Agreement 8 2012", "score": 20.3374401095, "published": true}], "hash": "e61b8f356f7d85deff31ee28a9a461f3", "id": 3}, {"snippet_links": [{"key": "daily-basis", "type": "definition", "offset": [76, 87]}, {"key": "customer-services", "type": "definition", "offset": [129, 146]}, {"key": "show-management", "type": "definition", "offset": [221, 236]}, {"key": "the-city", "type": "clause", "offset": [272, 280]}], "size": 2, "snippet": "Proposer shall commit to quality customer service that is demonstrated on a daily basis in maintaining and continually improving customer services processes, while also initiating and maintaining close relationships with show management, exhibitors, event contractors and the City.", "samples": [{"hash": "5QmHmXt1fTx", "uri": "/contracts/5QmHmXt1fTx#client-service", "label": "Services Agreement", "score": 33.1245816334, "published": true}, {"hash": "d3mNCPvVBtY", "uri": "/contracts/d3mNCPvVBtY#client-service", "label": "Services Agreement", "score": 23.6918480324, "published": true}], "hash": "50950c56ed24cf42bc17d369fc03159d", "id": 5}, {"snippet_links": [{"key": "responsible-for", "type": "clause", "offset": [11, 26]}, {"key": "customer-service", "type": "definition", "offset": [42, 58]}, {"key": "designated-products", "type": "definition", "offset": [93, 112]}, {"key": "client-inquiries", "type": "clause", "offset": [148, 164]}, {"key": "right-to-change", "type": "clause", "offset": [212, 227]}, {"key": "policies-and-procedures", "type": "clause", "offset": [238, 261]}, {"key": "special-offers", "type": "clause", "offset": [280, 294]}, {"key": "the-terms", "type": "definition", "offset": [334, 343]}, {"key": "at-any-time", "type": "clause", "offset": [377, 388]}, {"key": "notice-to", "type": "definition", "offset": [410, 419]}, {"key": "authorized-company-officers", "type": "clause", "offset": [488, 515]}, {"key": "information-furnished", "type": "clause", "offset": [559, 580]}, {"key": "in-connection-with", "type": "clause", "offset": [593, 611]}, {"key": "such-information", "type": "definition", "offset": [691, 707]}, {"key": "information-only", "type": "clause", "offset": [766, 782]}, {"key": "to-the-extent", "type": "clause", "offset": [783, 796]}, {"key": "employment-decisions", "type": "clause", "offset": [815, 835]}, {"key": "to-inquiries", "type": "clause", "offset": [851, 863]}, {"key": "government-entities", "type": "definition", "offset": [880, 899]}], "size": 1, "snippet": "Company is responsible for all aspects of customer service for participants who purchase its designated products through Affiliate\u2019s Link including client inquiries, billing, and collection. Company reserves the right to change Company\u2019s policies and procedures, pricing, and any special offers, and to discontinue services or change the terms under which services are offered at any time, without any advance notice to Affiliate or clients purchasing through Affiliate\u2019s link. Only duly-authorized Company officers, employees, and agents will have access to information furnished or obtained in connection with the use of its products. They will maintain and protect the confidentiality of such information to the greatest extent possible; and they will share such information only to the extent necessary to make employment decisions and to respond to inquiries or notices from government entities.", "samples": [{"hash": "9zBl0D1hdpf", "uri": "/contracts/9zBl0D1hdpf#client-service", "label": "Affiliate Program Agreement", "score": 32.1750598512, "published": true}], "hash": "40e22bb6d0428b5fa0050f1fc202884a", "id": 6}, {"snippet_links": [{"key": "client-advocate", "type": "definition", "offset": [6, 21]}, {"key": "will-provide", "type": "clause", "offset": [22, 34]}, {"key": "assistance-to", "type": "clause", "offset": [44, 57]}, {"key": "relating-to", "type": "definition", "offset": [73, 84]}, {"key": "use-of-the-services", "type": "clause", "offset": [85, 104]}, {"key": "services-account", "type": "definition", "offset": [111, 127]}, {"key": "payment-processing", "type": "definition", "offset": [129, 147]}, {"key": "responsible-for", "type": "clause", "offset": [181, 196]}, {"key": "providing-service", "type": "clause", "offset": [197, 214]}, {"key": "your-users", "type": "definition", "offset": [218, 228]}, {"key": "all-issues", "type": "definition", "offset": [256, 266]}, {"key": "related-to", "type": "clause", "offset": [267, 277]}, {"key": "not-limited", "type": "clause", "offset": [307, 318]}, {"key": "the-processing", "type": "clause", "offset": [396, 410]}], "size": 1, "snippet": "A V2S client advocate will provide you with assistance to resolve issues relating to use of the Services, your Services Account, payment processing, debiting and crediting. You are responsible for providing service to your users and supporters for any and all issues related to your services, including but not limited to issues, such as reversals, returns, chargebacks or disputes, arising from the processing of supporter\u2019s payments through the Services.", "samples": [{"hash": "3NPbMlXwxTA", "uri": "/contracts/3NPbMlXwxTA#client-service", "label": "Software and Services Agreement", "score": 25.6255989049, "published": true}], "hash": "ebba536a81d3061050cbb26dd592d1c6", "id": 7}, {"snippet_links": [{"key": "job-family", "type": "definition", "offset": [0, 10]}], "size": 1, "snippet": "Job Family Generic Title Advocacy & external representation Other Job Family Generic Title", "samples": [{"hash": "f9eaM2ffqez", "uri": "/contracts/f9eaM2ffqez#client-service", "label": "Employment Agreement", "score": 23.8206707734, "published": true}], "hash": "037e0c9ffc0f500a40302223970bd604", "id": 8}, {"snippet_links": [{"key": "services-and", "type": "clause", "offset": [55, 67]}, {"key": "to-pay", "type": "clause", "offset": [76, 82]}, {"key": "annual-service-fee", "type": "clause", "offset": [92, 110]}, {"key": "in-accordance-with", "type": "definition", "offset": [111, 129]}, {"key": "this-agreement", "type": "clause", "offset": [130, 144]}, {"key": "by-bank", "type": "clause", "offset": [203, 210]}, {"key": "not-limited", "type": "clause", "offset": [226, 237]}, {"key": "banking-services", "type": "definition", "offset": [246, 262]}, {"key": "currency-exchange", "type": "clause", "offset": [319, 336]}, {"key": "card-services", "type": "definition", "offset": [341, 354]}, {"key": "product-information", "type": "definition", "offset": [386, 405]}, {"key": "transmission-of-information", "type": "clause", "offset": [407, 434]}, {"key": "related-to", "type": "clause", "offset": [435, 445]}, {"key": "financial-product-transactions", "type": "clause", "offset": [446, 476]}, {"key": "the-balance", "type": "clause", "offset": [537, 548]}, {"key": "value-of-assets", "type": "clause", "offset": [557, 572]}, {"key": "of-client", "type": "clause", "offset": [590, 599]}, {"key": "the-alliance", "type": "clause", "offset": [618, 630]}, {"key": "service-to-be-provided", "type": "clause", "offset": [697, 719]}, {"key": "relevant-information", "type": "definition", "offset": [787, 807]}, {"key": "based-on", "type": "clause", "offset": [820, 828]}, {"key": "characteristics-of", "type": "definition", "offset": [833, 851]}, {"key": "cell-phone", "type": "definition", "offset": [877, 887]}, {"key": "means-of-communications", "type": "clause", "offset": [897, 920]}, {"key": "the-information", "type": "clause", "offset": [926, 941]}, {"key": "service-information", "type": "clause", "offset": [987, 1006]}, {"key": "promotional-information", "type": "clause", "offset": [1008, 1031]}, {"key": "turn-off", "type": "definition", "offset": [1105, 1113]}, {"key": "service-of", "type": "clause", "offset": [1118, 1128]}, {"key": "nature-of", "type": "clause", "offset": [1221, 1230]}, {"key": "to-provide", "type": "definition", "offset": [1265, 1275]}, {"key": "to-client", "type": "clause", "offset": [1276, 1285]}, {"key": "terms-of", "type": "definition", "offset": [1401, 1409]}, {"key": "time-zone", "type": "clause", "offset": [1410, 1419]}, {"key": "business-hours", "type": "definition", "offset": [1424, 1438]}], "size": 1, "snippet": "Upon successful registration as Client of the Roc Bank Services and consent to pay relevant Annual Service Fee in accordance with this Agreement, User will be entitled to the following services provided by Bank, including but not limited to:\n3.1 Banking services which including but not limited to deposit, remittance, currency exchange and card services;\n3.2 Presentation of Financial Product information; Transmission of information related to financial product transactions;\n3.3 Transmission of information related to enquiries about the balance and net value of assets;\n3.4 Integration of Client \u2019s information at the Alliance Platform;\n3.5 Bank will be entitled to change (add or reduce) the service to be provided, but should make timely announcements of such changes;\n3.6 Push of relevant information as properly based on the characteristics of different Client through cell phone or other means of communications, and the information thus pushed will include, but not limited to service information, promotional information and news etc. If Client is not willing to receiving such push, it/he may turn off the service of information push as instructed; and\n3.7 Other relevant service that Bank, on account of the nature of its business, considers necessary to provide to Client. Client acknowledges and agrees that the said services may have a delay since there is difference among Members in terms of time zone and business hours.", "samples": [{"hash": "iAyVctfUpzK", "uri": "/contracts/iAyVctfUpzK#client-service", "label": "Client Service Agreement", "score": 26.6906228611, "published": true}], "hash": "e16b875076329d11c158b05c0baf6bf1", "id": 9}, {"snippet_links": [{"key": "obligation-to", "type": "clause", "offset": [37, 50]}, {"key": "company-will", "type": "clause", "offset": [90, 102]}, {"key": "providing-the", "type": "clause", "offset": [113, 126]}, {"key": "client-or-client", "type": "definition", "offset": [182, 198]}, {"key": "letter-of", "type": "clause", "offset": [215, 224]}, {"key": "to-client", "type": "clause", "offset": [287, 296]}, {"key": "the-borrower", "type": "definition", "offset": [386, 398]}, {"key": "the-application", "type": "clause", "offset": [423, 438]}, {"key": "completion-of-the", "type": "clause", "offset": [470, 487]}, {"key": "an-agent", "type": "clause", "offset": [563, 571]}, {"key": "flood-insurance", "type": "definition", "offset": [581, 596]}, {"key": "the-client", "type": "definition", "offset": [608, 618]}, {"key": "the-context", "type": "clause", "offset": [683, 694]}, {"key": "will-provide", "type": "clause", "offset": [830, 842]}, {"key": "educational-seminars", "type": "clause", "offset": [855, 875]}, {"key": "compliance-questions", "type": "clause", "offset": [925, 945]}], "size": 1, "snippet": "It is recognized that it is Client's obligation to service its customers' needs. However, Company will assist by providing the following services;\n1. National 800 service for use by Client or Client's customers.\n2. Letter of Map Amendment (LOMA)/Letter of Map Revision (LOMR) assistance to Client or Client's customers. Company will supply the necessary forms and directions and assist the borrower and or client in filing the application and tracking the progress to a completion of the LOMA or LOMR process.\n3. Company will assist Client's customers in finding an agent to write flood insurance.\n4. Advise the Client's customers or Client on ways to lower the flood premium within the context of investor/lender parameters and regulator requirements. 5. Company will supply free re-checks on disputed determinations. 6. 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