{"component": "clause", "props": {"groups": [{"snippet_links": [{"key": "client-shall", "type": "clause", "offset": [0, 12]}, {"key": "provide-\u2587", "type": "clause", "offset": [13, 22]}, {"key": "in-advance", "type": "clause", "offset": [98, 108]}, {"key": "contractual-obligations", "type": "definition", "offset": [140, 163]}, {"key": "the-\u2587", "type": "clause", "offset": [179, 184]}, {"key": "in-the-event-of-a", "type": "clause", "offset": [212, 229]}, {"key": "caused-by-client", "type": "clause", "offset": [236, 252]}, {"key": "to-the-extent", "type": "clause", "offset": [306, 319]}], "samples": [{"hash": "jJAdhWe8CGs", "uri": "/contracts/jJAdhWe8CGs#client-requirements", "label": "Terms and Conditions", "score": 30.2214851379, "published": true}, {"hash": "2H2oJiOcZSR", "uri": "/contracts/2H2oJiOcZSR#client-requirements", "label": "Mapp Digital Terms and Conditions", "score": 28.1520347595, "published": true}, {"hash": "grr6sUpeWuh", "uri": "/contracts/grr6sUpeWuh#client-requirements", "label": "Terms and Conditions", "score": 26.7039680481, "published": true}], "size": 5, "snippet": "Client shall provide \u2587\u2587\u2587\u2587 with all necessary cooperation, information, data, files, material etc. in advance to allow \u2587\u2587\u2587\u2587 to carry out its contractual obligations and to deliver the \u2587\u2587\u2587\u2587 Services under the SOW. In the event of a delay caused by Client, \u2587\u2587\u2587\u2587 shall be excused of its performance but solely to the extent caused by the delay and only until such delay is resolved. \u2587\u2587\u2587\u2587 shall notify Client of such delays.", "hash": "6e18e62445506ee70eb5b88e51ff462d", "id": 1}, {"snippet_links": [{"key": "client-responsibilities", "type": "definition", "offset": [0, 23]}, {"key": "this-agreement", "type": "clause", "offset": [58, 72]}], "samples": [{"hash": "ahD5Px9JHPY", "uri": "/contracts/ahD5Px9JHPY#client-requirements", "label": "Service Level Agreement", "score": 33.3674278259, "published": true}, {"hash": "eGgWKYCnUt2", "uri": "/contracts/eGgWKYCnUt2#client-requirements", "label": "Service Level Agreement", "score": 33.1923179626, "published": true}, {"hash": "i9dVYF2A5r1", "uri": "/contracts/i9dVYF2A5r1#client-requirements", "label": "Service Level Agreement (Sla)", "score": 26.2553043365, "published": true}], "size": 5, "snippet": "Client responsibilities and/or requirements in support of this Agreement include:", "hash": "e4d200c42eb1d8e2821f7b329e0a4482", "id": 2}, {"snippet_links": [{"key": "for-the-purposes-of", "type": "clause", "offset": [0, 19]}, {"key": "to-the-client", "type": "clause", "offset": [31, 44]}, {"key": "data-source", "type": "definition", "offset": [47, 58]}, {"key": "the-requirements", "type": "clause", "offset": [93, 109]}, {"key": "upon-request", "type": "definition", "offset": [160, 172]}, {"key": "licensed-technology", "type": "clause", "offset": [183, 202]}, {"key": "the-execution", "type": "clause", "offset": [253, 266]}, {"key": "subscription-services", "type": "definition", "offset": [274, 295]}, {"key": "to-advise", "type": "definition", "offset": [319, 328]}, {"key": "potential-impact", "type": "clause", "offset": [401, 417]}, {"key": "performed-by", "type": "clause", "offset": [454, 466]}, {"key": "support-services", "type": "definition", "offset": [483, 499]}, {"key": "will-provide", "type": "clause", "offset": [508, 520]}, {"key": "in-respect-to", "type": "clause", "offset": [558, 571]}, {"key": "cloud-environment", "type": "definition", "offset": [583, 600]}, {"key": "in-particular", "type": "clause", "offset": [602, 615]}, {"key": "to-request", "type": "clause", "offset": [654, 664]}, {"key": "problems-encountered", "type": "clause", "offset": [690, 710]}, {"key": "services-provided-by", "type": "clause", "offset": [736, 756]}, {"key": "the-client-shall", "type": "clause", "offset": [765, 781]}, {"key": "responsible-for", "type": "clause", "offset": [789, 804]}, {"key": "other-applications", "type": "definition", "offset": [851, 869]}, {"key": "approved-by", "type": "definition", "offset": [957, 968]}], "samples": [{"hash": "itN7Q1nbl4Q", "uri": "/contracts/itN7Q1nbl4Q#client-requirements", "label": "Subscription Services Agreement", "score": 26.7248458862, "published": true}, {"hash": "7A0akD9zSrG", "uri": "/contracts/7A0akD9zSrG#client-requirements", "label": "Subscription Services Agreement", "score": 26.5578365326, "published": true}], "size": 4, "snippet": "For the purposes of connecting to the Client\u2019s data source, Nakisa shall provide Client with the requirements to that effect. Client shall provide Nakisa, only upon request, with any licensed technology or software that Nakisa may reasonably require in the execution of the Subscription Services. Client is responsible to advise Nakisa of any changes made to data and configuration which could have a potential impact on the integration activities to be performed by \u2587\u2587\u2587\u2587\u2587\u2587, if any. Support Services. Nakisa will provide support services as set forth herein in respect to the hosted cloud environment, in particular by enabling Client to contact support to request immediate assistance for problems encountered while using Subscription Services provided by \u2587\u2587\u2587\u2587\u2587\u2587. The Client shall remain responsible for any installations, configurations, use of any other applications, networks, databases or otherwise that has not been installed, configured or otherwise approved by Nakisa.", "hash": "9fe40033a5a2e5c396f287c931e999da", "id": 3}, {"snippet_links": [{"key": "client-responsibilities", "type": "definition", "offset": [0, 23]}, {"key": "this-agreement", "type": "clause", "offset": [58, 72]}, {"key": "payment-for-all", "type": "clause", "offset": [84, 99]}, {"key": "support-costs", "type": "definition", "offset": [100, 113]}, {"key": "of-client", "type": "clause", "offset": [153, 162]}, {"key": "software-updates", "type": "definition", "offset": [246, 262]}, {"key": "the-current", "type": "clause", "offset": [314, 325]}, {"key": "generally-available", "type": "definition", "offset": [343, 362]}, {"key": "providing-the", "type": "clause", "offset": [374, 387]}, {"key": "initial-contact", "type": "clause", "offset": [415, 430]}, {"key": "support-case", "type": "definition", "offset": [446, 458]}, {"key": "reporting-a-problem", "type": "clause", "offset": [462, 481]}, {"key": "software-version", "type": "definition", "offset": [486, 502]}, {"key": "the-website", "type": "clause", "offset": [521, 532]}, {"key": "screenshot-of-the", "type": "clause", "offset": [558, 575]}, {"key": "when-applicable", "type": "clause", "offset": [643, 658]}, {"key": "other-information", "type": "definition", "offset": [705, 722]}], "samples": [{"hash": "763pN9QDvT5", "uri": "/contracts/763pN9QDvT5#client-requirements", "label": "Service Level Agreement", "score": 32.570854187, "published": true}, {"hash": "dNUfXXgEBbh", "uri": "/contracts/dNUfXXgEBbh#client-requirements", "label": "Service Level Agreement", "score": 28.5660839081, "published": true}, {"hash": "iykObUDeZbi", "uri": "/contracts/iykObUDeZbi#client-requirements", "label": "Service Level Agreement", "score": 28.4045791626, "published": true}], "size": 3, "snippet": "Client responsibilities and/or requirements in support of this Agreement include: \u2022 Payment for all support costs at the agreed interval. \u2022 Availability of client representative(s) when resolving a service related incident or request. \u2022 Maintain Software updates to be no more than two (2) release versions behind the current commercially and generally available release. \u2022 Providing the following information upon initial contact when opening a support case or reporting a problem:\na) Software version;\nb) URL (Page) of the website where error occurred;\nc) Screenshot of the website (Page) of the error or where error occurred;\nd) Error text when applicable;\ne) Steps to reproduce the error; and\nf) Such other information as Upendo may require to reproduce and correct the error.", "hash": "611defe96101ae0d2b829a9d55dbd6cd", "id": 5}, {"snippet_links": [{"key": "accepting-these-terms", "type": "clause", "offset": [3, 24]}, {"key": "the-client-acknowledges", "type": "clause", "offset": [26, 49]}, {"key": "to-ensure", "type": "clause", "offset": [95, 104]}, {"key": "failure-to", "type": "clause", "offset": [173, 183]}, {"key": "adhere-to", "type": "clause", "offset": [184, 193]}, {"key": "services-and", "type": "clause", "offset": [236, 248]}, {"key": "retention-of", "type": "clause", "offset": [249, 261]}, {"key": "the-services", "type": "definition", "offset": [308, 320]}, {"key": "client-agrees-to", "type": "clause", "offset": [354, 370]}, {"key": "terms-and-responsibilities", "type": "clause", "offset": [385, 411]}], "samples": [{"hash": "lbmoKnyLxiz", "uri": "/contracts/lbmoKnyLxiz#client-requirements", "label": "Dj Contract", "score": 34.550994873, "published": true}, {"hash": "4LI3nwOlW0J", "uri": "/contracts/4LI3nwOlW0J#client-requirements", "label": "Dj Contract", "score": 33.7451133728, "published": true}, {"hash": "fNv5XbSk5B1", "uri": "/contracts/fNv5XbSk5B1#client-requirements", "label": "Dj/Coordinator Contract", "score": 26.1827507019, "published": true}], "size": 3, "snippet": "By accepting these terms, the Client acknowledges and agrees to fulfill their responsibilities to ensure a successful event and collaboration with Crossroads Entertainment. Failure to adhere to these terms may result in cancellation of services and retention of fees by Crossroads Entertainment. By engaging the services of Crossroads Entertainment, the Client agrees to the following terms and responsibilities:", "hash": "d45dc56ae0a8616114a0ec1616827990", "id": 4}, {"snippet_links": [{"key": "provide-the", "type": "clause", "offset": [17, 28]}, {"key": "business-days-of", "type": "clause", "offset": [54, 70]}, {"key": "admin-access", "type": "clause", "offset": [96, 108]}, {"key": "access-to-business", "type": "clause", "offset": [151, 169]}, {"key": "provide-access", "type": "clause", "offset": [189, 203]}, {"key": "to-client", "type": "clause", "offset": [204, 213]}, {"key": "digital-assets", "type": "definition", "offset": [214, 228]}, {"key": "prospective-clients", "type": "clause", "offset": [321, 340]}], "samples": [{"hash": "eESqf0EBvAt", "uri": "/contracts/eESqf0EBvAt#client-requirements", "label": "Agency Services Agreement", "score": 26.6180706024, "published": true}, {"hash": "gkOAA2uPGLO", "uri": "/contracts/gkOAA2uPGLO#client-requirements", "label": "Agency Services Agreement", "score": 26.5058174133, "published": true}], "size": 3, "snippet": "Client agrees to provide the following items within 2 business days of paid invoice:\nA. Provide admin access to FacebookTM ad account\nB. Provide admin access to business FacebookTM page\nC. Provide access to client digital assets (pictures, videos, and previous ad designs or campaigns)\nD. Provide access to a database of prospective clients Client agrees to provide the following items monthly:", "hash": "bb4579de79eeb20046454274e0b70d15", "id": 6}, {"snippet_links": [{"key": "the-agreement-period", "type": "clause", "offset": [45, 65]}, {"key": "operating-system", "type": "definition", "offset": [78, 94]}, {"key": "internet-connection", "type": "clause", "offset": [118, 137]}, {"key": "internet-explorer", "type": "definition", "offset": [138, 155]}, {"key": "of-licensor", "type": "clause", "offset": [203, 214]}, {"key": "receipt-of", "type": "clause", "offset": [217, 227]}, {"key": "executed-agreement", "type": "definition", "offset": [233, 251]}, {"key": "the-software", "type": "clause", "offset": [275, 287]}, {"key": "user-account", "type": "definition", "offset": [307, 319]}], "samples": [{"hash": "ka2IBcRnNsW", "uri": "/contracts/ka2IBcRnNsW#client-requirements", "label": "Sub License Agreement", "score": 26.338809967, "published": true}, {"hash": "h3vq2ywxwjD", "uri": "/contracts/h3vq2ywxwjD#client-requirements", "label": "Sub License Agreement", "score": 26.2867889404, "published": true}], "size": 3, "snippet": "Provided by Sub-Licensee for the duration of the Agreement period. MS Windows Operating System (Windows 7 or greater) Internet connection Internet Explorer 9, 10 or 11 for PC Within forty-five (45) days of Licensor\u2019s receipt of this executed Agreement, Licensor shall deploy the Software and establish each User Account identified by Sub-Licensee in same.", "hash": "33de23f3b18efa2b24acb9c333e876e3", "id": 7}, {"snippet_links": [{"key": "in-order-to", "type": "clause", "offset": [0, 11]}, {"key": "complete-the", "type": "clause", "offset": [12, 24]}, {"key": "to-the-contractor", "type": "clause", "offset": [105, 122]}, {"key": "client-understands", "type": "clause", "offset": [124, 142]}, {"key": "the-client-will", "type": "clause", "offset": [251, 266]}, {"key": "to-invest", "type": "clause", "offset": [279, 288]}, {"key": "industry-specific-information", "type": "clause", "offset": [335, 364]}, {"key": "type-of-information", "type": "clause", "offset": [428, 447]}, {"key": "to-provide", "type": "definition", "offset": [478, 488]}], "samples": [{"hash": "fLxilwg0z1g", "uri": "/contracts/fLxilwg0z1g#client-requirements", "label": "Engagement Agreement for Web Presence Services", "score": 17.0, "published": true}, {"hash": "8Uv3N0reHwO", "uri": "/contracts/8Uv3N0reHwO#client-requirements", "label": "Engagement Agreement for Web Presence Services", "score": 17.0, "published": true}], "size": 3, "snippet": "In order to complete the tasks outlined above, the Client is required to furnish the following materials to the Contractor. Client understands and agrees that work will be delayed until all of the Client requirements are fulfilled. In many industries the Client will be required to invest significant time assisting in the creation of industry specific information. Contractor may not have the industry expertise to create this type of information for the Client. Client agrees to provide timely support or to engage another firm to create this information.", "hash": "f1264c5db5fa4156fee72af264e8a4ac", "id": 8}, {"snippet_links": [{"key": "payment-for-all", "type": "clause", "offset": [2, 17]}, {"key": "support-costs", "type": "definition", "offset": [18, 31]}, {"key": "availability-of", "type": "clause", "offset": [58, 73]}, {"key": "network-infrastructure", "type": "definition", "offset": [187, 209]}, {"key": "for-the-purpose-of", "type": "definition", "offset": [210, 228]}, {"key": "monitoring-and-support", "type": "clause", "offset": [288, 310]}, {"key": "ability-to", "type": "definition", "offset": [314, 324]}, {"key": "remote-support", "type": "definition", "offset": [330, 344]}, {"key": "requests-for", "type": "clause", "offset": [378, 390]}, {"key": "to-maintain-and-support", "type": "clause", "offset": [433, 456]}, {"key": "the-solution", "type": "clause", "offset": [457, 469]}, {"key": "assistance-to", "type": "clause", "offset": [484, 497]}, {"key": "log-files", "type": "definition", "offset": [522, 531]}, {"key": "access-to", "type": "definition", "offset": [533, 542]}, {"key": "user-network", "type": "definition", "offset": [547, 559]}, {"key": "if-required", "type": "definition", "offset": [560, 571]}], "samples": [{"hash": "eNFe54igyk7", "uri": "/contracts/eNFe54igyk7#client-requirements", "label": "Security & Surveillance Support Agreement", "score": 32.0235328674, "published": true}, {"hash": "cpDKTosfXu", "uri": "/contracts/cpDKTosfXu#client-requirements", "label": "Communications Support Agreement", "score": 31.7301902771, "published": true}], "size": 2, "snippet": "\uf0b7 Payment for all Support costs at the agreed interval. \uf0b7 Availability of designated representative(s) when resolving a support-related incident or request. \uf0b7 Provisioning of servers and network infrastructure for the purpose of running Usherwood\u2019s solution. \uf0b7 Access allowing for remote monitoring and support. \uf0b7 Ability to load remote support client and accept remote support requests for remote support. \uf0b7 Adequate infrastructure to maintain and support the solution. \uf0b7 Reasonable assistance to help diagnose problems (log files, access to end-user network if required/desired, etc.).", "hash": "7ebfbe88d655926b8c3fa719e9fa9792", "id": 9}, {"snippet_links": [{"key": "for-\u2587", "type": "clause", "offset": [9, 14]}, {"key": "to-provide", "type": "definition", "offset": [19, 29]}, {"key": "client-shall", "type": "clause", "offset": [67, 79]}, {"key": "other-requirements", "type": "definition", "offset": [117, 135]}, {"key": "capable-of-operating", "type": "definition", "offset": [136, 156]}, {"key": "software-products", "type": "definition", "offset": [163, 180]}, {"key": "by-client", "type": "clause", "offset": [200, 209]}, {"key": "necessary-for", "type": "definition", "offset": [224, 237]}, {"key": "provision-of", "type": "clause", "offset": [242, 254]}, {"key": "services-include", "type": "clause", "offset": [258, 274]}, {"key": "not-limited", "type": "clause", "offset": [284, 295]}, {"key": "internet-access", "type": "clause", "offset": [336, 351]}, {"key": "transfers-to", "type": "clause", "offset": [409, 421]}, {"key": "comply-with-applicable", "type": "clause", "offset": [422, 444]}, {"key": "minimum-hardware", "type": "clause", "offset": [477, 493]}, {"key": "network-requirements", "type": "definition", "offset": [498, 518]}, {"key": "as-specified", "type": "clause", "offset": [519, 531]}, {"key": "support-website", "type": "definition", "offset": [543, 558]}, {"key": "access-privileges", "type": "clause", "offset": [585, 602]}, {"key": "to-receive", "type": "definition", "offset": [613, 623]}, {"key": "reasonably-necessary", "type": "clause", "offset": [672, 692]}, {"key": "software-and-hardware-required", "type": "clause", "offset": [753, 783]}, {"key": "in-the-event", "type": "clause", "offset": [878, 890]}, {"key": "minimum-requirements", "type": "definition", "offset": [910, 930]}, {"key": "provide-the", "type": "clause", "offset": [944, 955]}, {"key": "use-best-efforts", "type": "clause", "offset": [1010, 1026]}, {"key": "necessary-changes", "type": "clause", "offset": [1051, 1068]}, {"key": "prior-to-the", "type": "clause", "offset": [1086, 1098]}, {"key": "changes-to-the", "type": "definition", "offset": [1127, 1141]}, {"key": "prior-written-consent", "type": "clause", "offset": [1251, 1272]}, {"key": "continue-to-operate", "type": "clause", "offset": [1385, 1404]}, {"key": "the-current", "type": "clause", "offset": [1411, 1422]}, {"key": "declines-to", "type": "clause", "offset": [1473, 1484]}, {"key": "terminate-this-agreement", "type": "clause", "offset": [1567, 1591]}, {"key": "without-penalty", "type": "definition", "offset": [1592, 1607]}, {"key": "to-client", "type": "clause", "offset": [1631, 1640]}, {"key": "unused-fees", "type": "definition", "offset": [1645, 1656]}, {"key": "beginning-on-the", "type": "clause", "offset": [1756, 1772]}, {"key": "day-of", "type": "clause", "offset": [1779, 1785]}, {"key": "in-advance", "type": "clause", "offset": [1911, 1921]}, {"key": "changes-in", "type": "definition", "offset": [1929, 1939]}, {"key": "ability-to-deliver", "type": "clause", "offset": [1978, 1996]}], "samples": [{"hash": "i9t9oyv3TiY", "uri": "/contracts/i9t9oyv3TiY#client-requirements", "label": "Business Continuity Agreement", "score": 25.0561256409, "published": true}, {"hash": "7d4cNUFsRRj", "uri": "/contracts/7d4cNUFsRRj#client-requirements", "label": "Business Continuity Agreement", "score": 25.0369606018, "published": true}], "size": 2, "snippet": "In order for \u2587\u2587\u2587\u2587\u2587 to provide BC Services pursuant this Agreement, Client shall maintain hardware, software, and any other requirements capable of operating Tyler Software Products currently utilized by Client. Requirements necessary for the provision of BC Services include, but are not limited to the following:\na) Provide high-speed internet access, including upload bandwidth sufficient for complete data transfers to comply with applicable RPO\nb) Comply with then-current minimum hardware and network requirements as specified on \u2587\u2587\u2587\u2587\u2587'\u2587 support website;\nc) Maintain security and access privileges for \u2587\u2587\u2587\u2587\u2587 to receive data transfer and reasonably perform activities reasonably necessary for \u2587\u2587\u2587\u2587\u2587 to provide BC Services;\nd) Permit installation of software and hardware required to provision BC Services in accord with this Agreement as reasonably determined by \u2587\u2587\u2587\u2587\u2587;\n(1) In the event \u2587\u2587\u2587\u2587\u2587 modifies the minimum requirements necessary to provide the BC Services currently utilized by Client , \u2587\u2587\u2587\u2587\u2587 will use best efforts to notify Client of the necessary changes at two (2) weeks prior to the scheduled implementation of changes to the minimum requirements by \u2587\u2587\u2587\u2587\u2587. \u2587\u2587\u2587\u2587\u2587 will not proceed with any installation or modification without Client's prior written consent.\n(2) In the event Client elects not to implement the minimum requirements necessary for BC Services, Client may continue to operate under the current BC Service, if acceptable to Tyler; or, if Ty ler declines to allow Client to continue to operate under the current BC Service, then Client may terminate this Agreement without penalty and \u2587\u2587\u2587\u2587\u2587 shall refund to Client the unused fees for BC Services paid by Client, calculated on a pro-rata basis, starting from the tennination date beginning on the first day of the month after the date Client tenninates BC Services through the end of the currently-paidterm.\ne) Reasonably notify \u2587\u2587\u2587\u2587\u2587 in advance of any changes in Client's network that impacts \u2587\u2587\u2587\u2587\u2587'\u2587 ability to deliver BC Services.", "hash": "aab1631fab20207c230110292dd67c24", "id": 10}], "next_curs": "ClwSVmoVc35sYXdpbnNpZGVyY29udHJhY3RzcjgLEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2IhxjbGllbnQtcmVxdWlyZW1lbnRzIzAwMDAwMDBhDKIBAmVuGAAgAA==", "clause": {"title": "Client Requirements", "children": [["contacts", "Contacts"], ["emergency-generators", "Emergency Generators"], ["material-changes-in-load", "Material Changes in Load"], ["interval-meter", "Interval Meter"], ["dispatch-system-installation", "Dispatch System Installation"]], "size": 93, "parents": [["miscellaneous", "Miscellaneous"], ["delivery", "Delivery"], ["services", "Services"], ["entire-agreement", "Entire Agreement"], ["information-security", "Information Security"]], "id": "client-requirements", "related": [["agreement-requirements", "Agreement Requirements", "Agreement Requirements"], ["procurement-requirements", "Procurement Requirements", "Procurement Requirements"], ["project-requirements", "Project Requirements", "Project Requirements"], ["equipment-requirements", "Equipment Requirements", "Equipment Requirements"], ["payment-requirements", "Payment Requirements", "Payment Requirements"]], "related_snippets": [], "updated": "2026-01-02T05:56:57+00:00", "also_ask": ["What minimum details must be specified to make client requirements enforceable?", "How can ambiguity in client requirements be strategically used or mitigated?", "What are the most common pitfalls or fatal flaws in drafting client requirements clauses?", "How do courts interpret vague or evolving client requirements in disputes?", "How do client requirements clauses differ across jurisdictions or industry standards?"], "drafting_tip": "Specify client obligations precisely to prevent misunderstandings, define timelines for delivery to ensure accountability, and require written confirmation of requirements to create a clear record.", "explanation": "The Client Requirements clause defines the specific obligations and expectations that the client must fulfill for the successful execution of the agreement. Typically, this includes providing necessary information, access to resources, timely approvals, or other cooperation needed by the service provider to perform their duties. By clearly outlining what the client must do, this clause helps prevent misunderstandings and delays, ensuring that both parties are aware of their responsibilities and that the project can proceed smoothly."}, "json": true, "cursor": ""}}