Citizen Report Card Clause Samples

Citizen Report Card. ▇▇▇▇ discussed the importance of making the service standards as a fundamental point of reference for the development of the CRC questionnaire. Other issues to consider are sample representativeness, like inclusion of people with disabilities, women, elderly and other neglected people in relation to the selected sector. Finally, it was recommended to engage citizens in as much as possible in the design of the CRC questionnaire. NSAC organised problem identification in the agriculture sector with service users and providers, they contracted a consultant to design the questionnaire. The consultant used random sampling, and inclusion of different social and vulnerable groups. Then there were individual interviews. NSAC organised a validation workshop at kebele level with citizens and service providers. AMUDAEAS first did a rapid assessment and identification of issues, and then conducted community conversations in the kebeles, including vulnerable groups and service providers (180 people in total). This produced issues to be included in the questionnaire.