{"component": "clause", "props": {"groups": [{"snippet": "If, at any time, we record a decline, chargeback or other rejection of a charge of any due and payable Subscription Fees on Customer\u2019s Account (\u201cChargeback\u201d), this will be considered as a breach of Customer\u2019s payment obligations hereunder, and Customer\u2019s use of the Service may be disabled or terminated and such use of the Service will not resume until Customer re-subscribes for any such Service, and pay any applicable Subscription Fees in full, including any fees and expenses incurred by us and/or any Third Party Service for each Chargeback received (including handling and processing charges and fees incurred by the payment processor), without derogating from any other remedy that may be applicable to us under these Terms or applicable law.", "snippet_links": [{"key": "at-any-time", "type": "clause", "offset": [4, 15]}, {"key": "due-and-payable", "type": "definition", "offset": [87, 102]}, {"key": "subscription-fees", "type": "definition", "offset": [103, 120]}, {"key": "of-customer", "type": "clause", "offset": [195, 206]}, {"key": "payment-obligations", "type": "definition", "offset": [209, 228]}, {"key": "use-of-the-service", "type": "clause", "offset": [255, 273]}, {"key": "expenses-incurred", "type": "definition", "offset": [472, 489]}, {"key": "third-party-service", "type": "clause", "offset": [507, 526]}, {"key": "charges-and-fees", "type": "clause", "offset": [591, 607]}, {"key": "payment-processor", "type": "definition", "offset": [624, 641]}, {"key": "other-remedy", "type": "clause", "offset": [672, 684]}, {"key": "applicable-to", "type": "definition", "offset": [697, 710]}, {"key": "these-terms", "type": "clause", "offset": [720, 731]}, {"key": "applicable-law", "type": "definition", "offset": [735, 749]}], "samples": [{"hash": "2M2JLqu5Hz5", "uri": "/contracts/2M2JLqu5Hz5#chargeback", "label": "Terms of Service", "score": 33.4134941101, "published": true}, {"hash": "b99bJqBJVFw", "uri": "/contracts/b99bJqBJVFw#chargeback", "label": "Terms of Service", "score": 33.0163192749, "published": true}, {"hash": "5z9M4w7V4UX", "uri": "/contracts/5z9M4w7V4UX#chargeback", "label": "Terms of Service", "score": 31.3575687408, "published": true}], "size": 14, "hash": "b297da64d871f0caa8e7f615c6df03d8", "id": 2}, {"snippet": "23.1 If you place a chargeback with your credit card company (on purpose or by mistake) for any deposit you made in your Account with us, we reserve the right to charge a research fee to your Account upon receiving the chargeback by our merchant provider to cover our investigative expenses to prove that you did make the deposit, and you hereby authorize us to charge this amount to your credit card.\n23.2 We do not tolerate credit card fraud, and all fraud, without exception, will be prosecuted through criminal proceedings in your local jurisdiction to the fullest extent of the law. In addition, we will pursue civil legal action in your local jurisdiction seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues.\n23.3 We employ advanced risk modelling to detect fraudulent transaction clues across our Services. Fraudulent transactions are immediately cancelled after being detected. Any active Orders associated with the same fraudulent credit card will also be cancelled immediately. We also actively leverage external, cross-industry resources -- such as worldwide fraud blacklists \u2013 to prevent fraudulent users from accessing our Online Trading Facility in the first place.\n23.4 We consider credit card charge backs to be fraudulent if you make no reasonable effort to work with us to resolve any problems with your deposit. All frivolous chargebacks not only cost our employees time away from our usual and customary matters of conducting normal business, but also cost us money, therefore:\na. when we detect questionable activity related to a deposit that is being made in an Account, we will \u2587\u2587\u2587\u2587 the deposit with a \u201ccustomer review in progress\u201d status and perform fraud detection checks on the deposit to reduce your exposure to risk; during this time, you won't be able to access your Account.\nb. In general, we complete reviews within four (4) to six (6) hours; certain deposits posing a higher potential risk may require more time, however, as our Compliance Department performs even more extensive fraud detection checks. We may also contact you directly as a backup precaution. If we determine that a deposit is high-risk or doesn't comply with our Fraud & Security Policies, the deposit will immediately be cancelled and the funds will immediately be refunded to the credit card from which the deposit was initially made. Furthermore, in such instances, we reserve the right, at our sole discretion, to close any and all of your Account(s) with us immediately. Any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately.\nc. You agree that if you choose to do business with us and you file a charge back with your credit card company, but you do not win the charge back argument, you agree to pay us, in addition to the \u201cresearch fee mentioned above, an administrative processing fee for our time responding to the matter. You hereby authorize us to charge this amount to your credit card. If this charge is rejected, we will pursue legal action to recoup losses for our time associated with responding to the charge back in addition to any other fees explained above. You agree to reimburse us or any Representative we may appoint for any legal expenses your actions may make us incur.\nd. In addition, we will attempt to recover fraudulently disputed charges plus additional costs via a third-party collection agency and your account will be reported to all credit bureaus as a delinquent collection account. This may severely damage your credit rating for at least the next seven (7) years. At this point, we will no longer accept a settlement of your debt and will only accept payment in full. In addition to this, we will file a report with your local police department, and pursue all fraudulent activities through your local jurisdiction for prosecution to the fullest extent of the law. Furthermore, in such instances, we reserve the right, at our sole discretion, to take all action as we see fit, including, without limitation, completely blocking access to our Online Trading Facility, blocking and/or revoking your Access Codes and/or terminating your Account. Under these circumstances, we reserve the right to seize any profits and/or revenues generated directly or indirectly by exercising any such prohibit trading activity and we shall be entitled to inform any Interested third parties of your breach of this clause; any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately; we have, and will continue to develop any tools necessary to identify credit/debit card fraud; any dispute arising from such fraudulent activity will be resolved by us in our sole and absolute discretion, in the manner we deem to be the fairest to all concerned; that decision shall be final and/or binding on all participants; no correspondence will be entered into.\n23.5 We take fraud very seriously. We log IP strings on all deposits made in our accounts - any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through criminal proceedings in your local jurisdiction for prosecution to the fullest extent of the law.\n23.6 If you place a chargeback, the Company reserves the right to suspend your account and close any open positions.\n23.7 If you place a chargeback, the Company reserves the right to block any new deposits and/or any pending and/or new withdrawal requests.", "snippet_links": [{"key": "credit-card-company", "type": "definition", "offset": [41, 60]}, {"key": "your-account-with-us", "type": "clause", "offset": [116, 136]}, {"key": "right-to-charge", "type": "clause", "offset": [153, 168]}, {"key": "research-fee", "type": "clause", "offset": [171, 183]}, {"key": "to-your-account", "type": "clause", "offset": [184, 199]}, {"key": "upon-receiving", "type": "clause", "offset": [200, 214]}, {"key": "merchant-provider", "type": 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757]}, {"key": "down-time", "type": "definition", "offset": [768, 777]}, {"key": "our-services", "type": "definition", "offset": [885, 897]}, {"key": "fraudulent-transactions", "type": "clause", "offset": [899, 922]}, {"key": "associated-with", "type": "definition", "offset": [989, 1004]}, {"key": "online-trading-facility", "type": "definition", "offset": [1221, 1244]}, {"key": "first-place", "type": "clause", "offset": [1252, 1263]}, {"key": "charge-backs", "type": "clause", "offset": [1294, 1306]}, {"key": "reasonable-effort", "type": "clause", "offset": [1339, 1356]}, {"key": "your-deposit", "type": "clause", "offset": [1402, 1414]}, {"key": "our-employees", "type": "clause", "offset": [1456, 1469]}, {"key": "time-away", "type": "clause", "offset": [1470, 1479]}, {"key": "usual-and-customary", "type": "definition", "offset": [1489, 1508]}, {"key": "normal-business", "type": "definition", "offset": [1531, 1546]}, {"key": "customer-review", "type": "clause", "offset": [1711, 1726]}, {"key": "in-progress", "type": "clause", "offset": [1727, 1738]}, {"key": "fraud-detection", "type": "clause", "offset": [1759, 1774]}, {"key": "access-your-account", "type": "clause", "offset": [1869, 1888]}, {"key": "in-general", "type": "clause", "offset": [1893, 1903]}, {"key": "certain-deposits", "type": "clause", "offset": [1959, 1975]}, {"key": "potential-risk", "type": "definition", "offset": [1992, 2006]}, {"key": "compliance-department", "type": "definition", "offset": [2046, 2067]}, {"key": "comply-with", "type": "definition", "offset": [2233, 2244]}, {"key": "security-policies", "type": "definition", "offset": [2257, 2274]}, {"key": "the-funds", "type": "clause", "offset": [2322, 2331]}, {"key": "the-credit-card", "type": "clause", "offset": [2364, 2379]}, {"key": "sole-discretion", "type": "definition", "offset": [2484, 2499]}, {"key": "you-choose", "type": "definition", "offset": [2700, 2710]}, {"key": "the-charge", "type": "clause", "offset": [2811, 2821]}, {"key": "you-agree-to-pay-us", "type": "clause", "offset": [2837, 2856]}, {"key": "in-addition-to-the", "type": "clause", "offset": [2858, 2876]}, {"key": "administrative-processing-fee", "type": "definition", "offset": [2911, 2940]}, {"key": "responding-to-the", "type": "clause", "offset": [2954, 2971]}, {"key": "other-fees", "type": "definition", "offset": [3198, 3208]}, {"key": "to-reimburse", "type": "definition", "offset": [3236, 3248]}, {"key": "legal-expenses", "type": "definition", "offset": [3297, 3311]}, {"key": "your-actions", "type": "clause", "offset": [3312, 3324]}, {"key": "disputed-charges", "type": "clause", "offset": [3400, 3416]}, {"key": "additional-costs", "type": "definition", "offset": [3422, 3438]}, {"key": "collection-agency", "type": "definition", "offset": [3457, 3474]}, {"key": "credit-bureaus", "type": "clause", "offset": [3516, 3530]}, {"key": "a-delinquent", "type": "clause", "offset": [3534, 3546]}, {"key": "collection-account", "type": "definition", "offset": [3547, 3565]}, {"key": "credit-rating", "type": "definition", "offset": [3597, 3610]}, {"key": "settlement-of", "type": "clause", "offset": [3692, 3705]}, {"key": "your-debt", "type": "clause", "offset": [3706, 3715]}, {"key": "payment-in-full", "type": "clause", "offset": [3737, 3752]}, {"key": "police-department", "type": "clause", "offset": [3813, 3830]}, {"key": "pursue-all", "type": "definition", "offset": [3836, 3846]}, {"key": "fraudulent-activities", "type": "definition", "offset": [3847, 3868]}, {"key": "without-limitation", "type": "clause", "offset": [4074, 4092]}, {"key": "access-to", "type": "definition", "offset": [4114, 4123]}, {"key": "your-access-codes", "type": "clause", "offset": [4178, 4195]}, {"key": "terminating-your-account", "type": "clause", "offset": [4203, 4227]}, {"key": "right-to-seize", "type": "clause", "offset": [4271, 4285]}, {"key": "revenues-generated", "type": "clause", "offset": [4305, 4323]}, {"key": "directly-or-indirectly", "type": "clause", "offset": [4324, 4346]}, {"key": "trading-activity", "type": "clause", "offset": [4379, 4395]}, {"key": "interested-third-parties", "type": "definition", "offset": [4435, 4459]}, {"key": "breach-of-this-clause", "type": "clause", "offset": [4468, 4489]}, {"key": "to-develop", "type": "definition", "offset": [4635, 4645]}, {"key": "debit-card", "type": "clause", "offset": [4685, 4695]}, {"key": "fraudulent-activity", "type": "definition", "offset": [4733, 4752]}, {"key": "sole-and-absolute-discretion", "type": "definition", "offset": [4783, 4811]}, {"key": "all-participants", "type": "definition", "offset": [4918, 4934]}, {"key": "entered-into", "type": "clause", "offset": [4962, 4974]}, {"key": "diligently-pursued", "type": "definition", "offset": [5144, 5162]}, {"key": "right-to-suspend", "type": "clause", "offset": [5326, 5342]}, {"key": "open-positions", "type": "definition", "offset": [5370, 5384]}, {"key": "withdrawal-requests", "type": "clause", "offset": [5505, 5524]}], "samples": [{"hash": "3OFZNkeJy12", "uri": "/contracts/3OFZNkeJy12#chargeback", "label": "Client Agreement", "score": 26.5181388855, "published": true}, {"hash": "9b9WJ0OhuA5", "uri": "/contracts/9b9WJ0OhuA5#chargeback", "label": "Client Agreement", "score": 26.2511978149, "published": true}], "size": 9, "hash": "4eb9e67fc336b31bde8c5cb062b53833", "id": 7}, {"snippet": "The MSI is responsible for developing, managing, and maintaining the Chargeback System as well as developing and coordinating the associated processes for all other DCS Service Providers. The Service Component Providers are responsible for data collection, data integrity, and providing data feeds to the MSI for Chargeback information. The MSI will manage the Chargeback unit rate development process in coordination with DIR. DIR will provide the methodology but the MSI will develop the calculations and maintain the process, which will include the allocation of some or all of a DCS Service Provider\u2019s Charges into another Service Component Provider\u2019s Resource Unit for Chargeback purposes. The MSI will be the financial intermediary between the Service Component Providers and DIR. In this role, the MSI will provide all of the Services in Exhibit\n2.1 Section A.2.5, to include provision and management of the Chargeback and Utilization Tracking System, Chargeback and utilization reporting, Chargeback invoice consolidation, and management of the invoice dispute process. A component of the Chargeback invoice consolidation responsibility is the reconciliation of the cumulative total of all Service Providers\u2019 Monthly Invoices with the cumulative total of the DIR Customers\u2019 Chargeback invoices. The MSI will provide DIR with the supporting detail necessary to facilitate DIR\u2019s payment of the Monthly Invoice to each Service Provider. For all Charges that are billable on a Resource Unit basis, HSC/SSC, Transition and Transformation Charges, Pass-through Expenses, New Services, and all other services for which Service Provider is authorized to charge separately by DIR, Service Provider will provide data to the MSI to support the Charges by DIR Customer and DIR Customer account identifier that conforms with the requirements of Section 12.1 of the Agreement. DIR will provide the MSI with the blended unit rate chargeback methodology and the MSI will make available to DIR and DIR Customers through the Portal the monthly chargeback volumes, rates, and", "snippet_links": [{"key": "responsible-for", "type": "clause", "offset": [11, 26]}, {"key": "service-providers", "type": "clause", "offset": [169, 186]}, {"key": "service-component", "type": "definition", "offset": [192, 209]}, {"key": "data-collection", "type": "clause", "offset": [240, 255]}, {"key": "data-integrity", "type": "definition", "offset": [257, 271]}, {"key": "data-feeds", "type": "clause", "offset": [287, 297]}, {"key": "development-process", "type": "clause", "offset": [382, 401]}, {"key": "provide-the", "type": "clause", "offset": [437, 448]}, {"key": "the-process", "type": "clause", "offset": [516, 527]}, {"key": "allocation-of", "type": "clause", "offset": [552, 565]}, {"key": "dcs-service-provider", "type": "definition", "offset": [583, 603]}, {"key": "resource-unit", "type": "definition", "offset": [656, 669]}, {"key": "financial-intermediary", "type": "definition", "offset": [715, 737]}, {"key": "the-services", "type": "definition", "offset": [829, 841]}, {"key": "management-of-the", "type": "clause", "offset": [897, 914]}, {"key": "chargeback-and-utilization-tracking-system", "type": "clause", "offset": [915, 957]}, {"key": "chargeback-and-utilization-reporting", "type": "clause", "offset": [959, 995]}, {"key": "chargeback-invoice-consolidation", "type": "clause", "offset": [997, 1029]}, {"key": "invoice-dispute-process", "type": "clause", "offset": [1053, 1076]}, {"key": "the-cumulative", "type": "clause", "offset": [1170, 1184]}, {"key": "monthly-invoices", "type": "definition", "offset": [1217, 1233]}, {"key": "dir-customers", "type": "clause", "offset": [1267, 1280]}, {"key": "supporting-detail", "type": "clause", "offset": [1337, 1354]}, {"key": "payment-of-the", "type": "clause", "offset": [1385, 1399]}, {"key": "invoice-to", "type": "clause", "offset": [1408, 1418]}, {"key": "all-charges", "type": "clause", "offset": [1446, 1457]}, {"key": "transition-and-transformation-charges", "type": "clause", "offset": [1511, 1548]}, {"key": "through-expenses", "type": "definition", "offset": [1555, 1571]}, {"key": "new-services", "type": "definition", "offset": [1573, 1585]}, {"key": "services-for", "type": "clause", "offset": [1601, 1613]}, {"key": "to-charge", "type": "clause", "offset": [1651, 1660]}, {"key": "by-dir", "type": "clause", "offset": [1672, 1678]}, {"key": "the-charges", "type": "clause", "offset": [1737, 1748]}, {"key": "customer-account", "type": "definition", "offset": [1773, 1789]}, {"key": "the-requirements", "type": "clause", "offset": [1820, 1836]}, {"key": "section-121", "type": "clause", "offset": [1840, 1852]}, {"key": "the-agreement", "type": "clause", "offset": [1856, 1869]}, {"key": "available-to", "type": "definition", "offset": [1968, 1980]}, {"key": "the-portal", "type": "definition", "offset": [2011, 2021]}], "samples": [{"hash": "iQHtKdsB6Pr", "uri": "/contracts/iQHtKdsB6Pr#chargeback", "label": "Master Services Agreement", "score": 23.3367557526, "published": true}, {"hash": "kg1na5uvkAp", "uri": "/contracts/kg1na5uvkAp#chargeback", "label": "Master Services Agreement", "score": 22.3141689301, "published": true}], "size": 11, "hash": "160f42757d91804b59f0c3ff01c64b12", "id": 6}, {"snippet": "15.1. Any CHARGEBACK represents a debt immediately due and payable by MERCHANT to VALITOR. If an ISSUER exercises its rights not to settle or to undertake a CHARGEBACK in accordance with the CARD SCHEME RULES, VALITOR will immediately, and without notice, be entitled, and MERCHANT will allow VALITOR, to debit the MERCHANT BANK ACCOUNT, or to recover from MERCHANT by any other means or on any other timescales, the amount paid by VALITOR to MERCHANT in respect of that TRANSACTION. \u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2019s right to do this will be as detailed in the CARD SCHEME RULES, only, and will not be affected by any arrangement between MERCHANT and the CARDHOLDER. For the avoidance of doubt, VALITOR may invoice MERCHANT for CHARGEBACK amount if VALITOR (at its sole discretion) has decided not to debit the MERCHANT BANK ACCOUNT.\n15.2. The following is a non-exhaustive description of circumstances where a CHARGEBACK may arise, and there may be other parts of this MERCHANT Agreement which give rise to a CHARGEBACK or other circumstances (such as those listed in the MOI) not referred to in this MERCHANT Agreement which may give rise to a CHARGEBACK:\na. the TRANSACTION is for any reason illegal or of no legal effect;\nb. the CARD used in the TRANSACTION no longer bears the authenticity features referred to in the MOI, or is damaged or has been changed or tampered with, or is unsigned or if any signature presented by the person presenting the CARD does not match the signature on the back of the CARD, or has expired, is not yet valid or has been cancelled or revoked, at the date of the TRANSACTION;\nc. the amount of the CARD TRANSACTION was a RECURRING TRANSACTION or involved an International Maestro CARD or Visa Electron CARD but the TRANSACTION was not authorised;\nd. MERCHANT has in any way failed to comply with the MOI, TERMINAL user manuals, VALITOR BACK OFFICE Manual or are otherwise in breach of this MERCHANT Agreement or the CARD SCHEME RULES or any other requirement that VALITOR may notify to MERCHANT from time to time in accordance with clause 33;\ne. the goods and/or services to be supplied by MERCHANT under the TRANSACTION have not been supplied, or are defective or not as described, or the purpose of the TRANSACTION is to credit the CARDHOLDER\u2019s account;\nf. the information recorded in the sales receipt presented to the CARDHOLDER materially differs from the information contained in TRANSACTION data presented for SETTLEMENT;\ng. VALITOR has notified MERCHANT, whether in a list or otherwise, that the CARD is fraudulent, lost or stolen; h. two or more sets of TRANSACTION data have been completed or sent for SETTLEMENT in respect of a single CARD TRANSACTION; i. the TRANSACTION is not directly between MERCHANT and the CARDHOLDER, or where MERCHANT had or ought to have had reasonable doubts that the person presenting the CARD is not the CARDHOLDER;", "snippet_links": [{"key": "due-and-payable", "type": "definition", "offset": [51, 66]}, {"key": "by-merchant", "type": "clause", "offset": [67, 78]}, {"key": "in-accordance-with", "type": "definition", "offset": [168, 186]}, {"key": "card-scheme-rules", "type": "definition", "offset": [191, 208]}, {"key": "without-notice", "type": "definition", "offset": [240, 254]}, {"key": "merchant-will", "type": "clause", "offset": [273, 286]}, {"key": "merchant-bank-account", "type": "definition", "offset": [315, 336]}, {"key": "amount-paid", "type": "definition", "offset": [417, 428]}, {"key": "to-merchant", "type": "clause", "offset": [440, 451]}, {"key": "in-respect-of", "type": "clause", "offset": [452, 465]}, {"key": "right-to", "type": "definition", "offset": [494, 502]}, {"key": "affected-by", "type": "definition", "offset": [579, 590]}, {"key": "for-the-avoidance-of-doubt", "type": "clause", "offset": [644, 670]}, {"key": "chargeback-amount", "type": "definition", "offset": [705, 722]}, {"key": "sole-discretion", "type": "definition", "offset": [742, 757]}, {"key": "a-non", "type": "clause", "offset": [834, 839]}, {"key": "description-of", "type": "clause", "offset": [851, 865]}, {"key": "other-parts", "type": "clause", "offset": [927, 938]}, {"key": "merchant-agreement", "type": "clause", "offset": [947, 965]}, {"key": "other-circumstances", "type": "clause", "offset": [1001, 1020]}, {"key": "the-transaction", "type": "clause", "offset": [1138, 1153]}, {"key": "for-any-reason", "type": "clause", "offset": [1157, 1171]}, {"key": "no-legal-effect", "type": "clause", "offset": [1186, 1201]}, {"key": "presented-by", "type": "definition", "offset": [1392, 1404]}, {"key": "date-of", "type": "clause", "offset": [1564, 1571]}, {"key": "card-transaction", "type": "definition", "offset": [1610, 1626]}, {"key": "recurring-transaction", "type": "definition", "offset": [1633, 1654]}, {"key": "visa-electron", "type": "definition", "offset": [1700, 1713]}, {"key": "comply-with-the", "type": "clause", "offset": [1796, 1811]}, {"key": "user-manuals", "type": "definition", "offset": [1826, 1838]}, {"key": "office-manual", "type": "definition", "offset": [1853, 1866]}, {"key": "breach-of-this", "type": "clause", "offset": [1887, 1901]}, {"key": "agreement-or", "type": "definition", "offset": [1911, 1923]}, {"key": "other-requirement", "type": "clause", "offset": [1953, 1970]}, {"key": "from-time-to-time", "type": "clause", "offset": [2007, 2024]}, {"key": "clause-33", "type": "clause", "offset": [2044, 2053]}, {"key": "services-to-be-supplied", "type": "clause", "offset": [2075, 2098]}, {"key": "purpose-of-the", "type": "clause", "offset": [2202, 2216]}, {"key": "the-information", "type": "clause", "offset": [2271, 2286]}, {"key": "sales-receipt", "type": "clause", "offset": [2303, 2316]}, {"key": "presented-to", "type": "definition", "offset": [2317, 2329]}, {"key": "contained-in", "type": "definition", "offset": [2385, 2397]}, {"key": "transaction-data", "type": "clause", "offset": [2398, 2414]}, {"key": "for-settlement", "type": "clause", "offset": [2425, 2439]}, {"key": "a-list", "type": "definition", "offset": [2486, 2492]}, {"key": "lost-or-stolen", "type": "clause", "offset": [2536, 2550]}, {"key": "sent-for", "type": "definition", "offset": [2615, 2623]}, {"key": "single-card", "type": "definition", "offset": [2651, 2662]}, {"key": "where-merchant", "type": "clause", "offset": [2751, 2765]}], "samples": [{"hash": "7ddn0msezJG", "uri": "/contracts/7ddn0msezJG#chargeback", "label": "Merchant Acquiring Agreement", "score": 24.2799453735, "published": true}], "size": 17, "hash": "9ca9367112aecb4d93cdd983284faa23", "id": 1}, {"snippet": "a. We have Chargeback rights in respect of any Charge:\n(i) whenever a Cardmember brings a Disputed Charge, as described in Schedule A, paragraph 5, or has rights under law to withhold payments;\n(ii) in case of actual or alleged fraud relating to the Charge;\n(iii) if you do not comply with this Agreement (including failing to obtain Authorisation or Cardmember consent or omitting any Charge Data from Charge submissions), regardless of whether we had notice when we paid you for the Charge that you did not so comply and/or whether you received Authorisation for the Charge; or\n(iv) as provided elsewhere in this Agreement. In the event of a Chargeback, we will not refund the Discount or any other fees or assessments, or we will otherwise recoup such amounts from you.\nb. We may exercise our Chargeback rights by deducting, withholding, recouping from, or offsetting against our payments to you (or debiting your Account, if you have signed a direct debit mandate), or we may notify you of your obligation to pay us, which you must do promptly and fully. Our failure to demand or take payment does not waive our Chargeback rights.", "snippet_links": [{"key": "chargeback-rights", "type": "clause", "offset": [11, 28]}, {"key": "in-respect-of", "type": "clause", "offset": [29, 42]}, {"key": "disputed-charge", "type": "definition", "offset": [90, 105]}, {"key": "schedule-a", "type": "definition", "offset": [123, 133]}, {"key": "paragraph-5", "type": "definition", "offset": [135, 146]}, {"key": "rights-under-law", "type": "clause", "offset": [155, 171]}, {"key": "withhold-payments", "type": "clause", "offset": [175, 192]}, {"key": "in-case-of", "type": "clause", "offset": [199, 209]}, {"key": "relating-to", "type": "definition", "offset": [234, 245]}, {"key": "the-charge", "type": "clause", "offset": [246, 256]}, {"key": "comply-with", "type": "definition", "offset": [278, 289]}, {"key": "in-this-agreement", "type": "definition", "offset": [607, 624]}, {"key": "in-the-event-of-a", "type": "clause", "offset": [626, 643]}, {"key": "other-fees", "type": "definition", "offset": [695, 705]}, {"key": "payments-to-you", "type": "clause", "offset": [883, 898]}, {"key": "debiting-your-account", "type": "clause", "offset": [903, 924]}, {"key": "direct-debit-mandate", "type": "definition", "offset": [947, 967]}, {"key": "pay-us", "type": "clause", "offset": [1013, 1019]}, {"key": "failure-to-demand", "type": "clause", "offset": [1063, 1080]}], "samples": [{"hash": "5yhoebL33ku", "uri": "/contracts/5yhoebL33ku#chargeback", "label": "Terms and Conditions for Card Acceptance", "score": 31.1720981598, "published": true}, {"hash": "4F32qSpxFaZ", "uri": "/contracts/4F32qSpxFaZ#chargeback", "label": "Terms and Conditions for Card Acceptance", "score": 26.7604370117, "published": true}, {"hash": "iXGql85GP4R", "uri": "/contracts/iXGql85GP4R#chargeback", "label": "Terms and Conditions for Card Acceptance", "score": 26.5385150909, "published": true}], "size": 11, "hash": "af7573a2a86638e1e67cbeedf228e62f", "id": 5}, {"snippet": "In the event of Chargeback, BCLC may in its sole and absolute discretion, carry out one or more of the following actions:\na. suspend your Account pending resolution of any dispute relating to the Chargeback.\nb. request information from you regarding the circumstances of the Chargeback and provide such information to the relevant financial institution for the purposes of resolving any dispute relating to the Chargeback;", "snippet_links": [{"key": "in-the-event-of", "type": "definition", "offset": [0, 15]}, {"key": "sole-and-absolute-discretion", "type": "definition", "offset": [44, 72]}, {"key": "your-account", "type": "definition", "offset": [133, 145]}, {"key": "pending-resolution", "type": "clause", "offset": [146, 164]}, {"key": "relating-to", "type": "definition", "offset": [180, 191]}, {"key": "information-from-you", "type": "clause", "offset": [219, 239]}, {"key": "such-information", "type": "definition", "offset": [298, 314]}, {"key": "relevant-financial-institution", "type": "definition", "offset": [322, 352]}, {"key": "for-the-purposes-of", "type": "clause", "offset": [353, 372]}], "samples": [{"hash": "lJdX0xHPwYM", "uri": "/contracts/lJdX0xHPwYM#chargeback", "label": "Player Agreement", "score": 27.1601638794, "published": true}, {"hash": "5MwZuDHpkuv", "uri": "/contracts/5MwZuDHpkuv#chargeback", "label": "Player Agreement", "score": 27.1601638794, "published": true}, {"hash": "13Mj3z6SWM4", "uri": "/contracts/13Mj3z6SWM4#chargeback", "label": "Player Agreement", "score": 26.7002048492, "published": true}], "size": 6, "hash": "9d0b6855b97660cb90365f7128bc65d9", "id": 9}, {"snippet": "\u200c The Multi-sourcing Service Integrator (MSI) is responsible for developing, managing, and maintaining the Chargeback System as well as developing and coordinating the associated Service Component Providers processes, as described in Exhibit 2.1.2, Cross Functional Service SOW. The Service Component Providers are responsible for data collection, data integrity, and providing data feeds to the MSI for charging back those fees to Customers. Where applicable, the MSI manages the Chargeback unit rate development process in coordination with DIR. DIR provides the methodology, but the MSI develops the calculations and maintains the process, which may include the allocation of some, or all, of a Service Component Provider\u2019s Charges into another Service Component Provider\u2019s Charges for Chargeback purposes. The MSI is the financial intermediary between the Service Component Providers and DIR. In this role, the MSI provides the Services to provision and manage the Chargeback and Utilization Tracking System, Chargeback and utilization reporting, Chargeback invoice consolidation, and management of the invoice dispute process. A component of the Chargeback invoice consolidation responsibility is the reconciliation of the cumulative total of all Service Component Providers\u2019 Monthly Invoices with the cumulative total of the Customers\u2019 Chargeback invoices. The MSI provides DIR with the supporting detail necessary to facilitate DIR\u2019s payment of the Monthly Invoice to each Service Component Provider. A description of the current Chargeback system, capabilities and process is described in Chargeback and Reporting Services For Pass-Through Expenses per Section 9 below, New Services, and other Services for which Service Component Provider is authorized to charge separately by DIR, Service Component Provider will provide data to the MSI to support the Charges by Customer and Customer account identifier that conforms with the requirements of Section 12.1(a), Invoice, of the Agreement. DIR provides the MSI with the chargeback methodology and the MSI makes available to DIR and Customers through the Portal the monthly chargeback volumes, rates, and extended charge per Service per Customer and Customer account identifiers. Chargeback detail for each Customer is made available in the Chargeback System via the Portal in a format that aligns with the form(s) of invoice described in Attachment 4-F, Form of Invoice. At a minimum, DIR requires Service Component Provider to provide detailed billing data by Customer, Customer account identifier, by service type and by such factors as requested by DIR. DIR is responsible for providing Service Component Provider with the factors to track, as well as the methodology to be used to indicate usage among such factors. The MSI provides detailed billing information available online in a database that lends itself to searching, ad hoc reporting, and the ability to export data. This detailed billing information, provided by the MSI, must include the current Contract Year and the previous two Contract Years\u2019 data. Billing detail beyond this time period is archived, by the MSI, and available upon request. Service Component Provider will develop and implement changes to comply with OMB Guidance for Grants and Agreements (Title 2, Subtitle A, CFR 200) based upon chargeback requirements provided by DIR. The chargeback unit rate methodologies may be adjusted as necessary to meet federal approval or to better facilitate effective and efficient charging of the Services to DIR and Customers. For most billable Services, the chargeback methodology will distribute charges to the benefiting Customers and programs based upon proportionate usage. This approach requires appropriate utilization data be captured for each Service and used to distribute charges to the benefiting programs identified by each Customer.", "snippet_links": [{"key": "the-multi", "type": "clause", "offset": [2, 11]}, {"key": "service-integrator", "type": "definition", "offset": [21, 39]}, {"key": "responsible-for", "type": "clause", "offset": [49, 64]}, {"key": "service-component", "type": "definition", "offset": [179, 196]}, {"key": "data-collection", "type": "clause", "offset": [331, 346]}, {"key": "data-integrity", "type": "definition", "offset": [348, 362]}, {"key": "data-feeds", "type": "clause", "offset": [378, 388]}, {"key": "where-applicable", "type": "clause", "offset": [443, 459]}, {"key": "development-process", "type": "clause", "offset": [502, 521]}, {"key": "the-process", "type": "clause", "offset": [630, 641]}, {"key": "allocation-of", "type": "clause", "offset": [665, 678]}, {"key": "charges-for", "type": "clause", "offset": [777, 788]}, {"key": "financial-intermediary", "type": "definition", "offset": [825, 847]}, {"key": "the-services", "type": "definition", "offset": [928, 940]}, {"key": "chargeback-and-utilization-tracking-system", "type": "clause", "offset": [969, 1011]}, {"key": "chargeback-and-utilization-reporting", "type": "clause", "offset": [1013, 1049]}, {"key": "chargeback-invoice-consolidation", "type": "clause", "offset": [1051, 1083]}, {"key": "management-of-the", "type": "clause", "offset": [1089, 1106]}, {"key": "invoice-dispute-process", "type": "clause", "offset": [1107, 1130]}, {"key": "the-cumulative", "type": "clause", "offset": [1224, 1238]}, {"key": "monthly-invoices", "type": "definition", "offset": [1281, 1297]}, {"key": "the-customers", "type": "clause", "offset": [1327, 1340]}, {"key": "supporting-detail", "type": "clause", "offset": [1393, 1410]}, {"key": "payment-of-the", "type": "clause", "offset": [1441, 1455]}, {"key": "invoice-to", "type": "clause", "offset": [1464, 1474]}, {"key": "the-current", "type": "clause", "offset": [1525, 1536]}, {"key": "services-for", "type": "clause", "offset": [1622, 1634]}, {"key": "through-expenses", "type": "definition", "offset": [1640, 1656]}, {"key": "section-9", "type": "definition", "offset": [1661, 1670]}, {"key": "new-services", "type": "definition", "offset": [1678, 1690]}, {"key": "and-other-services", "type": "clause", "offset": [1692, 1710]}, {"key": "to-charge", "type": "clause", "offset": [1762, 1771]}, {"key": "by-dir", "type": "clause", "offset": [1783, 1789]}, {"key": "will-provide", "type": "clause", "offset": [1818, 1830]}, {"key": "the-charges", "type": "clause", "offset": [1858, 1869]}, {"key": "customer-account", "type": "definition", "offset": [1886, 1902]}, {"key": "the-requirements", "type": "clause", "offset": [1933, 1949]}, {"key": "the-agreement", "type": "clause", "offset": [1982, 1995]}, {"key": "available-to", "type": "definition", "offset": [2068, 2080]}, {"key": "the-portal", "type": "definition", "offset": [2107, 2117]}, {"key": "account-identifiers", "type": "clause", "offset": [2215, 2234]}, {"key": "made-available", "type": "clause", "offset": [2275, 2289]}, {"key": "attachment-4", "type": "definition", "offset": [2395, 2407]}, {"key": "form-of-invoice", "type": "definition", "offset": [2411, 2426]}, {"key": "to-provide", "type": "clause", "offset": [2482, 2492]}, {"key": "billing-data", "type": "clause", "offset": [2502, 2514]}, {"key": "service-type", "type": "definition", "offset": [2560, 2572]}, {"key": "requested-by", "type": "clause", "offset": [2596, 2608]}, {"key": "providing-service", "type": "clause", "offset": [2637, 2654]}, {"key": "the-methodology-to", "type": "clause", "offset": [2712, 2730]}, {"key": "information-available", "type": "clause", "offset": [2811, 2832]}, {"key": "ad-hoc-reporting", "type": "clause", "offset": [2886, 2902]}, {"key": "export-data", "type": "definition", "offset": [2923, 2934]}, {"key": "current-contract", "type": "clause", "offset": [3009, 3025]}, {"key": "contract-years", "type": "clause", "offset": [3052, 3066]}, {"key": "billing-detail", "type": "clause", "offset": [3074, 3088]}, {"key": "time-period", "type": "definition", "offset": [3101, 3112]}, {"key": "upon-request", "type": "definition", "offset": [3152, 3164]}, {"key": "develop-and-implement", "type": "clause", "offset": [3198, 3219]}, {"key": "changes-to", "type": "clause", "offset": [3220, 3230]}, {"key": "comply-with", "type": "definition", "offset": [3231, 3242]}, {"key": "grants-and-agreements", "type": "clause", "offset": [3260, 3281]}, {"key": "title-2", "type": "clause", "offset": [3283, 3290]}, {"key": "cfr-200", "type": "clause", "offset": [3304, 3311]}, {"key": "federal-approval", "type": "definition", "offset": [3441, 3457]}, {"key": "billable-services", "type": "clause", "offset": [3562, 3579]}, {"key": "utilization-data", "type": "definition", "offset": [3740, 3756]}, {"key": "to-distribute", "type": "definition", "offset": [3795, 3808]}], "samples": [{"hash": "gGYB9InvpwT", "uri": "/contracts/gGYB9InvpwT#chargeback", "label": "Master Services Agreement", "score": 24.7659130096, "published": true}, {"hash": "54NjsDfAArA", "uri": "/contracts/54NjsDfAArA#chargeback", "label": "Master Services Agreement", "score": 24.6700897217, "published": true}, {"hash": "hPnxeGc3cDC", "uri": "/contracts/hPnxeGc3cDC#chargeback", "label": "Master Services Agreement", "score": 24.5961666107, "published": true}], "size": 12, "hash": "59e4bdea6636d4e9e0b3006b660c1162", "id": 3}, {"snippet": "(a) If we receive a chargeback from your credit card issuer or with respect to any other payment method for any reason, you acknowledge that we have the right, to:\n(i) immediately close any and all of your open positions whether a loss or a profit and liquidate your Account with or without any notice; and/or\n(ii) immediately place restrictions on your Account with or without any notice, including but not limited to: the restriction on making deposits using any payment method to your Account, even in cases of Margin Call, restrictions on requesting withdrawals, restrictions on opening new positions with the duration of the restriction to be set at the Company\u2019s discretion; and/or\n(iii) terminate the Client Agreement.\n(b) Mitrade cannot be held liable for any loss, cost, or charge incurred directly or indirectly from the exercise of our rights to place restrictions on your Account as provided in Clause 17(6)(a)(ii). You further agree that the exercise of our rights under this Client Agreement does not affect, diminish, influence or alter in any way our rights to make Margin Calls under this Client Agreement.", "snippet_links": [{"key": "credit-card-issuer", "type": "clause", "offset": [41, 59]}, {"key": "with-respect-to", "type": "clause", "offset": [63, 78]}, {"key": "other-payment-method", "type": "definition", "offset": [83, 103]}, {"key": "for-any-reason", "type": "clause", "offset": [104, 118]}, {"key": "you-acknowledge", "type": "clause", "offset": [120, 135]}, {"key": "the-right", "type": "clause", "offset": [149, 158]}, {"key": "open-positions", "type": "definition", "offset": [206, 220]}, {"key": "account-with", "type": "definition", "offset": [267, 279]}, {"key": "any-notice", "type": "clause", "offset": [291, 301]}, {"key": "restrictions-on", "type": "clause", "offset": [333, 348]}, {"key": "not-limited", "type": "clause", "offset": [404, 415]}, {"key": "restriction-on", "type": "clause", "offset": [424, 438]}, {"key": "making-deposits", "type": "clause", "offset": [439, 454]}, {"key": "to-your-account", "type": "clause", "offset": [480, 495]}, {"key": "in-cases-of", "type": "clause", "offset": [502, 513]}, {"key": "new-positions", "type": "definition", "offset": [591, 604]}, {"key": "duration-of-the", "type": "clause", "offset": [614, 629]}, {"key": "the-company", "type": "definition", "offset": [655, 666]}, {"key": "terminate-the-client-agreement", "type": "clause", "offset": [694, 724]}, {"key": "any-loss", "type": "definition", "offset": [764, 772]}, {"key": "directly-or-indirectly", "type": "clause", "offset": [799, 821]}, {"key": "exercise-of", "type": "clause", "offset": [831, 842]}, {"key": "our-rights", "type": "clause", "offset": [843, 853]}, {"key": "to-place", "type": "definition", "offset": [854, 862]}, {"key": "in-clause", "type": "clause", "offset": [904, 913]}, {"key": "margin-calls", "type": "clause", "offset": [1082, 1094]}], "samples": [{"hash": "MhqReqIZfQ", "uri": "/contracts/MhqReqIZfQ#chargeback", "label": "Client Agreement", "score": 34.6884841919, "published": true}, {"hash": "dshM4v0OMjc", "uri": "/contracts/dshM4v0OMjc#chargeback", "label": "Wholesale Client Agreement", "score": 34.3768196106, "published": true}, {"hash": "cmyDSBfZoQ5", "uri": "/contracts/cmyDSBfZoQ5#chargeback", "label": "Client Agreement", "score": 27.7652301788, "published": true}], "size": 11, "hash": "e09cf3700e3f50a6fee8943a05c681d3", "id": 4}, {"snippet": "The MSI is responsible for developing, managing, and maintaining the Chargeback System as well as developing and coordinating the associated processes for all other DCS Service Providers. The Service Component Providers are responsible for data collection, data integrity, and providing data feeds to the MSI for Chargeback information. The MSI will manage the Chargeback unit rate development process in coordination with DIR. DIR will provide the methodology but the MSI will develop the calculations and maintain the process, which will include the allocation of some or all of a DCS Service Provider\u2019s Charges into another Service Component Provider\u2019s Resource Unit for Chargeback purposes. The MSI will be the financial intermediary between the Service Component Providers and DIR. In this role, the MSI will provide all of the Services in Exhibit\n2.1 Section A.2.5, to include provision and management of the Chargeback and Utilization Tracking System, Chargeback and utilization reporting, Chargeback invoice consolidation, and management of the invoice dispute process. A component of the Chargeback invoice consolidation responsibility is the reconciliation of the cumulative total of all Service Providers\u2019 Monthly Invoices with the cumulative total of the DIR Customers\u2019 Chargeback invoices. The MSI will provide DIR with the supporting detail necessary to facilitate DIR\u2019s payment of the Monthly Invoice to each Service Provider.", "snippet_links": [{"key": "responsible-for", "type": "clause", "offset": [11, 26]}, {"key": "service-providers", "type": "clause", "offset": [169, 186]}, {"key": "service-component", "type": "definition", "offset": [192, 209]}, {"key": "data-collection", "type": "clause", "offset": [240, 255]}, {"key": "data-integrity", "type": "definition", "offset": [257, 271]}, {"key": "data-feeds", "type": "clause", "offset": [287, 297]}, {"key": "development-process", "type": "clause", "offset": [382, 401]}, {"key": "provide-the", "type": "clause", "offset": [437, 448]}, {"key": "the-process", "type": "clause", "offset": [516, 527]}, {"key": "allocation-of", "type": "clause", "offset": [552, 565]}, {"key": "dcs-service-provider", "type": "definition", "offset": [583, 603]}, {"key": "resource-unit", "type": "definition", "offset": [656, 669]}, {"key": "financial-intermediary", "type": "definition", "offset": [715, 737]}, {"key": "the-services", "type": "definition", "offset": [829, 841]}, {"key": "management-of-the", "type": "clause", "offset": [897, 914]}, {"key": "chargeback-and-utilization-tracking-system", "type": "clause", "offset": [915, 957]}, {"key": "chargeback-and-utilization-reporting", "type": "clause", "offset": [959, 995]}, {"key": "chargeback-invoice-consolidation", "type": "clause", "offset": [997, 1029]}, {"key": "invoice-dispute-process", "type": "clause", "offset": [1053, 1076]}, {"key": "the-cumulative", "type": "clause", "offset": [1170, 1184]}, {"key": "monthly-invoices", "type": "definition", "offset": [1217, 1233]}, {"key": "dir-customers", "type": "clause", "offset": [1267, 1280]}, {"key": "supporting-detail", "type": "clause", "offset": [1337, 1354]}, {"key": "payment-of-the", "type": "clause", "offset": [1385, 1399]}, {"key": "invoice-to", "type": "clause", "offset": [1408, 1418]}], "samples": [{"hash": "4LhFEDot4eO", "uri": "/contracts/4LhFEDot4eO#chargeback", "label": "Master Service Agreement", "score": 24.1704311371, "published": true}, {"hash": "4ZItLSdvX4o", "uri": "/contracts/4ZItLSdvX4o#chargeback", "label": "Master Services Agreement", "score": 23.8898010254, "published": true}, {"hash": "6AYSLV18d5D", "uri": "/contracts/6AYSLV18d5D#chargeback", "label": "Data Center Services Master Services Agreement", "score": 20.4661197662, "published": true}], "size": 6, "hash": "51b8de4f206467bf1384b698cb690676", "id": 10}, {"snippet": "We and our agent have Chargeback rights, as described in the Merchant Regulations. We and our agent may Chargeback by (i) deducting, withholding, recouping from, or offsetting against our payments to you or debiting your Bank Account, or we or our agent may notify you of your obligation to pay us, which you must do promptly and fully; or (ii) reversing a Charge for which we have not paid you. Our or our agent\u2019s failure to demand payment does not waive our Chargeback rights.", "snippet_links": [{"key": "our-agent", "type": "definition", "offset": [7, 16]}, {"key": "chargeback-rights", "type": "clause", "offset": [22, 39]}, {"key": "merchant-regulations", "type": "definition", "offset": [61, 81]}, {"key": "payments-to-you", "type": "clause", "offset": [188, 203]}, {"key": "your-bank-account", "type": "clause", "offset": [216, 233]}, {"key": "pay-us", "type": "clause", "offset": [291, 297]}, {"key": "demand-payment", "type": "clause", "offset": [426, 440]}], "samples": [{"hash": "kupjF2sbs43", "uri": "/contracts/kupjF2sbs43#chargeback", "label": "American Express Card Acceptance Agreement", "score": 23.8076782227, "published": true}, {"hash": "bshoynuo4BP", "uri": "/contracts/bshoynuo4BP#chargeback", "label": "Merchant Processing Agreement", "score": 23.7146072388, "published": true}, {"hash": "3UsFi6lVkyU", "uri": "/contracts/3UsFi6lVkyU#chargeback", "label": "Merchant Processing Agreement", "score": 22.5758628845, "published": true}], "size": 7, "hash": "99d3e9f5959c09a495453f01cd3e9e35", "id": 8}], "next_curs": "ClMSTWoVc35sYXdpbnNpZGVyY29udHJhY3Rzci8LEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2IhNjaGFyZ2ViYWNrIzAwMDAwMDBhDKIBAmVuGAAgAA==", "clause": {"parents": [["refund-policy-chargeback", "Refund Policy Chargeback"], ["accepting-the-card", "Accepting the Card"], ["transaction-processing-and-payments", "Transaction Processing and Payments"], ["definitions", "Definitions"], ["maintaining-and-closing-a-transaction", "MAINTAINING AND CLOSING A TRANSACTION"]], "title": "Chargeback", "size": 261, "children": [["banks-financial", "Banks / Financial"], ["exercise-of-chargeback", "Exercise of Chargeback"], ["banks-right-to-chargeback", "BANK'S RIGHT TO CHARGEBACK"], ["chargeback-rights", "Chargeback Rights"], ["limitation-of-chargeback-rights", "Limitation of Chargeback Rights"]], "id": "chargeback", "related": [["minimum-gain-chargeback", "Minimum Gain Chargeback", "Minimum Gain <strong>Chargeback</strong>"], ["chargebacks", "Chargebacks", "<strong>Chargebacks</strong>"], ["company-minimum-gain-chargeback", "Company Minimum Gain Chargeback", "Company Minimum Gain <strong>Chargeback</strong>"], ["partner-minimum-gain-chargeback", "Partner Minimum Gain Chargeback", "Partner Minimum Gain <strong>Chargeback</strong>"], ["member-minimum-gain-chargeback", "Member Minimum Gain Chargeback", "Member Minimum Gain <strong>Chargeback</strong>"]], "related_snippets": [], "updated": "2025-07-23T06:14:19+00:00", "also_ask": ["What key triggers should be included to define valid chargebacks?", "How can the clause allocate chargeback risk to minimize client exposure?", "What are the most common legal pitfalls that render chargeback clauses unenforceable?", "How do chargeback provisions differ across major jurisdictions or payment networks?", "What evidence is typically required in court to enforce or defend a chargeback clause?"], "drafting_tip": "Specify chargeback conditions, outline procedures, and set timeframes to prevent disputes and ensure timely resolution.", "explanation": "A Chargeback clause defines the circumstances under which a party can reverse or reclaim payments previously made, typically in the context of disputed transactions or non-performance. In practice, this clause outlines the process for initiating a chargeback, such as notifying the other party and providing evidence of the issue, and may specify timeframes or conditions under which chargebacks are permitted. Its core function is to protect parties from financial loss due to errors, fraud, or failure to deliver agreed-upon goods or services, thereby allocating risk and ensuring accountability in financial transactions."}, "json": true, "cursor": ""}}