Common use of Canceled Calls Clause in Contracts

Canceled Calls. If a call is canceled prior to the FRALS/Ambulance Arrival at Incident, the compliance and fines shall be calculated based on the elapsed time from dispatch to the time the call was canceled. In situations where the FRALS/Ambulance has responded to a location other than the Incident Location (e.g. staging areas for hazardous materials/violent crime incidents, non‐secured scenes, or where rugged terrain precludes access), Arrival at Incident shall be the time the FRALS/Ambulance arrives at the designated staging location or the nearest public access point to the patient’s location