Common use of Call Center Services Clause in Contracts

Call Center Services. Answer telephone inquiries from 8 a.m. to 5 p.m., central time, each day on which the New York Stock Exchange is open for trading and on such other days as the parties shall mutually agree. The Transfer Agent shall answer and respond to inquiries from existing Shareholders, prospective Shareholders of the Fund and broker-dealers on behalf of such Shareholders in accordance with the telephone scripts provided by the Fund to the Transfer Agent, such inquiries may include requests for information on account set-up and maintenance, general questions regarding the operation of the Fund, general account information including dates of purchases, redemptions, exchanges and account balances, requests for account access instructions and literature requests. In consideration of the performance of the duties by the Transfer Agent pursuant to this Section, the Fund agrees to pay the Transfer Agent the fee set forth on Schedule 3.1 attached hereto and the reasonable out-of-pocket expenses that may be associated with these additional duties;

Appears in 2 contracts

Samples: Transfer Agency and Service Agreement (Fifth Third Funds), Transfer Agency and Service Agreement (Fifth Third Funds)

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Call Center Services. Answer Upon request of the Fund, answer telephone inquiries from 8 8:00 a.m. to 5 6:00 p.m., central timeEastern Time, each day on which the New York Stock Exchange is open for trading and on such other days as the parties shall mutually agreetrading. The Transfer Agent shall answer and respond to inquiries from existing Shareholders, prospective Shareholders of the Fund and broker-dealers on behalf of such Shareholders in accordance with the telephone scripts provided by the Fund to the Transfer Agent, such inquiries may include requests for information on account set-up and maintenance, general questions regarding the operation of the Fund, general account information including dates of purchases, redemptions, exchanges and account balances, requests for account access instructions and literature requests. In consideration of the performance of the duties by the Transfer Agent pursuant to this Section, the Fund agrees to pay the Transfer Agent the fee set forth on Schedule 3.1 attached hereto and the reasonable out-of-pocket expenses that may be associated with these additional duties;

Appears in 1 contract

Samples: Transfer Agency and Service Agreement (CGM Trust)

Call Center Services. Answer Upon request of the Fund, answer telephone inquiries from 8 9:00 a.m. to 5 8:00 p.m., central timeEastern Time, each day on which the New York Stock Exchange is open for trading and on such other days as the parties shall mutually agreetrading. The Transfer Agent shall answer and respond to inquiries from existing Shareholders, prospective Shareholders of the Fund and broker-dealers on behalf of such Shareholders in accordance with the telephone scripts provided by the Fund to the Transfer Agent, such inquiries may include requests for information on account set-up and maintenance, general questions regarding the operation of the Fund, general account information including dates of purchases, redemptions, exchanges and account balances, requests for account access instructions and literature requests. In consideration of the performance of the duties by the Transfer Agent pursuant to this Section, the Fund agrees to pay the Transfer Agent the fee set forth on Schedule 3.1 attached hereto and the reasonable out-of-pocket expenses that may be associated with these additional duties;

Appears in 1 contract

Samples: Transfer Agency and Service Agreement (CGM Trust)

Call Center Services. Answer Upon request of the Fund, answer telephone inquiries from 8 ___ a.m. to 5 ____ p.m., central eastern time, each day on which the New York Stock Exchange is open for trading and on such other days as the parties shall mutually agreetrading. The Transfer Agent shall answer and respond to inquiries from existing Shareholders, prospective Shareholders of the Fund and broker-dealers on behalf of such Shareholders in accordance with the telephone scripts provided by the Fund to the Transfer Agent, such inquiries may include requests for information on account set-up and maintenance, general questions regarding the operation of the Fund, general account information including dates of purchases, redemptions, exchanges and account balances, requests for account access instructions and literature requests. In consideration of the performance of the duties by the Transfer Agent pursuant to this Section, the Fund agrees to pay the Transfer Agent the fee set forth on Schedule 3.1 4.1 attached hereto and the reasonable out-of-pocket reimbursable expenses that may be associated with these additional duties;

Appears in 1 contract

Samples: Transfer Agency and Service Agreement (American Beacon Institutional Funds Trust)

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Call Center Services. Answer Upon request of the Fund, answer telephone inquiries from 8 8:00 a.m. to 5 5:00 p.m., central timeCentral Time, each day on which the New York Stock Exchange is open for trading and on such other days as the parties shall mutually agreetrading. The Transfer Agent shall answer and respond to inquiries from existing Shareholders, prospective Exhibit (h)(3) Shareholders of the Fund and broker-dealers on behalf of such Shareholders in accordance with the telephone scripts provided by the Fund to the Transfer Agent, such inquiries may include requests for information on account set-up and maintenance, general questions regarding the operation of the Fund, general account information including dates of purchases, redemptions, exchanges and account balances, requests for account access instructions and literature requests. In consideration of the performance of the duties by the Transfer Agent pursuant to this Section, the Fund agrees to pay the Transfer Agent the fee set forth on Schedule 3.1 3. I attached hereto and the reasonable out-of-pocket reimbursable expenses that may be associated with these additional duties;

Appears in 1 contract

Samples: Transfer Agency and Service Agreement (Highland Floating Rate Opportunities Fund Ii)

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