Common use of Call Center Services Clause in Contracts

Call Center Services. Upon request of the Funds, the Transfer Agent shall answer telephone inquiries from 8:30 a.m. to 6:00 p.m., eastern time, each day on which the New York Stock Exchange is open for trading. The Transfer Agent shall answer and respond to inquiries from existing Shareholders, prospective Shareholders, broker-dealers and financial intermediaries on behalf of such Shareholders in accordance with the telephone scripts provided by the Funds to the Transfer Agent. Such inquiries may include requests for information on account set-up and maintenance, general questions regarding the operation of the Funds, general account information including dates of purchases, redemptions, exchanges and account balances, requests for account access instructions and literature requests;”

Appears in 17 contracts

Samples: Agency and Service Agreement (Credit Suisse International Focus Fund Inc), Transfer Agency and Service Agreement (Credit Suisse Japan Equity Fund Inc), Transfer Agency and Service Agreement (Credit Suisse Mid Cap Core Fund, Inc)

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Call Center Services. Upon request of the Funds, the The Transfer Agent shall will answer telephone inquiries from 8:30 a.m. to 6:00 p.m.between 7:30am and 8:30pm EST, eastern timeMonday through Friday, on each day on which that the New York Stock Exchange is open for trading. The Transfer Agent shall answer and respond to inquiries from existing Shareholders, prospective Shareholders, Shareholders of the Funds and broker-dealers and financial intermediaries on behalf of such Shareholders in accordance with the telephone scripts provided procedures agreed upon by the Funds Transfer Agent and WFFM and the Service Levels set forth on Exhibit A to the Transfer Agent. Such this Addendum, such inquiries may include requests for information on account set-up and maintenance, general questions regarding the operation of the Funds, general account information including dates of information, purchases, redemptions, exchanges and account balances, requests for account access instructions and literature requests;”.

Appears in 3 contracts

Samples: Transfer Agency and Service Agreement (Allspring Variable Trust), Transfer Agency and Service Agreement (Allspring Funds Trust), Transfer Agency and Service Agreement (Allspring Variable Trust)

Call Center Services. Upon request of the FundsTrust with respect to each Fund, the Transfer Agent shall answer telephone inquiries provide call center services from 8:30 a.m. to 6:00 5:00 p.m., eastern timeEastern Time, each day on which the New York Stock Exchange (the “NYSE”) is open for tradingtrading (a “Business Day”). The On such Business Days, the Transfer Agent shall answer and respond to inquiries from existing ShareholdersShareholders of the Funds, prospective Shareholders, advisers and broker-dealers and financial intermediaries on behalf of such Shareholders Shareholders, in accordance with the telephone scripts provided by the Funds Trust to the Transfer Agent. Such inquiries may include requests for information on account set-up and maintenance, general questions regarding the operation of the Funds, general account information including dates of purchases, redemptionsrepurchases, exchanges and account balances, requests for account access instructions and literature requests;”.

Appears in 1 contract

Samples: Transfer Agency and Service Agreement (BlackRock Private Investments Fund)

Call Center Services. (i) Upon request of the FundsFund with respect to each Portfolio, the Transfer Agent shall answer telephone inquiries from 8:30 provide call center services form 10:00 a.m. to 6:00 7:00 p.m., eastern timeEastern Time, each day on which the New York Stock Exchange is open for tradingtrading (a “Business Day”). The On such Business Days, the Transfer Agent shall answer and respond to inquiries from existing ShareholdersShareholders of the Portfolios, prospective Shareholders, advisers and broker-dealers and financial intermediaries on behalf of such Shareholders Shareholders, in accordance with the telephone scripts provided by the Funds Fund to the Transfer Agent. Such inquiries may include requests for information on account set-up and maintenance, general questions regarding the operation of the FundsPortfolios, general account information including dates of purchases, redemptions, exchanges and account balances, requests for account access instructions and literature requests;”.

Appears in 1 contract

Samples: Transfer Agency and Service Agreement (Avenue Mutual Funds Trust)

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Call Center Services. a. Upon request of the FundsTrust, the Transfer Agent shall answer telephone inquiries provide call center services from 8:30 9:00 a.m. to 6:00 5:00 p.m., eastern timeEastern Time, each day on which the New York Stock Exchange is open for tradingtrading (a “Business Day”). The On such Business Days, the Transfer Agent shall answer and respond to inquiries from existing ShareholdersShareholders of the Trust, prospective Shareholders, advisers and broker-dealers and financial intermediaries on behalf of such Shareholders Shareholders, in accordance with the telephone scripts provided by the Funds Trust to the Transfer Agent. Such inquiries may include requests for information on account set-up and maintenance, general questions regarding the operation of the FundsTrust, general account information including dates of purchases, redemptions, exchanges and account balances, requests for account access instructions and literature requests;”.

Appears in 1 contract

Samples: Transfer Agency and Service Agreement (John Hancock Asset-Based Lending Fund)

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