Common use of By the Customer Clause in Contracts

By the Customer. 1. You can cancel your long distance account at any time. To do so, please contact the Company’s Customer Service. Your long distance billing account will be canceled upon your request. While the Company will cancel your long distance billing account, you must contact a new long distance carrier of choice or your local telephone company to ensure you are no longer presubscribed to the Company on your local telephone company’s network. Any calls received by the Company over its network during the period between the date of cancellation of your long distance billing account and your billing cycle end date will be rated and billed at your prior calling plan rates. After your billing cycle ends, any calls will be rated and billed at Basic Interstate Dial 1 rates, with no monthly plan fee or minimum, for a period of up to 60 days from the date your long distance billing account was canceled. This period is designed to permit you ample time to select a new carrier. The Company will block all calls on the Company’s network placed from your home telephone number between days 61 and day 120 following the date your Company long distance billing account was canceled. This long distance network block can be lifted upon request. If the Company receives calls over its network after the block is lifted on day 120, these calls will be assessed Casual Calling Rates contained in the Company’s applicable FCC Tariff. The Company will also cancel your long distance billing account following notification of this change from your local telephone company. If for some reason, the Company does not receive a cancellation order from your local telephone company after you have switched carriers, and you continue to receive invoices from the Company for optional calling plan monthly fees and/or monthly minimum charge amounts, you should call the Company’s Customer Service to request that your account be canceled.