{"component": "clause", "props": {"groups": [{"snippet_links": [{"key": "broadband-speeds", "type": "clause", "offset": [3, 19]}, {"key": "your-premises", "type": "clause", "offset": [81, 94]}, {"key": "the-exchange", "type": "clause", "offset": [190, 202]}, {"key": "hardware-and-software", "type": "clause", "offset": [204, 225]}, {"key": "source-of", "type": "definition", "offset": [231, 240]}, {"key": "internet-traffic", "type": "definition", "offset": [255, 271]}, {"key": "other-services", "type": "clause", "offset": [273, 287]}, {"key": "the-network", "type": "clause", "offset": [299, 310]}], "samples": [{"hash": "hbRHcDIwVQ2", "uri": "/contracts/hbRHcDIwVQ2#broadband", "label": "Standard Form of Agreement for Telecommunications Services", "score": 20.5564681725, "published": true}, {"hash": "l5nlfdXvssJ", "uri": "/contracts/l5nlfdXvssJ#broadband", "label": "Standard Form of Agreement for Cable, Adsl, Vdsl2 and FTTP Customers", "score": 20.4182067077, "published": true}], "size": 3, "snippet": "1. Broadband speeds indicated are maximum speeds only, actual speeds received at Your Premises at any given time may vary. Factors that affect speed may include line quality and length from the exchange, hardware and software, the source of the download, internet traffic, other services running on the network and your ISP.", "hash": "5f4047e2f18358eb8dd4b6caabda2cff", "id": 8}, {"snippet_links": [{"key": "the-customer", "type": "definition", "offset": [71, 83]}, {"key": "responsible-for", "type": "clause", "offset": [101, 116]}, {"key": "broadband-connection", "type": "clause", "offset": [129, 149]}, {"key": "separate-contract", "type": "definition", "offset": [189, 206]}, {"key": "approved-supplier", "type": "definition", "offset": [231, 248]}, {"key": "broadband-services", "type": "definition", "offset": [261, 279]}, {"key": "in-accordance-with", "type": "definition", "offset": [281, 299]}, {"key": "be-responsible", "type": "clause", "offset": [374, 388]}, {"key": "failure-to-deliver", "type": "clause", "offset": [397, 415]}, {"key": "the-service", "type": "clause", "offset": [416, 427]}, {"key": "set-out", "type": "definition", "offset": [459, 466]}, {"key": "in-clause", "type": "clause", "offset": [467, 476]}], "samples": [{"hash": "jJ2dCyxVImn", "uri": "/contracts/jJ2dCyxVImn#broadband", "label": "Hosted Ip Customer Agreement", "score": 23.5434633812, "published": true}, {"hash": "a4YeQNppPow", "uri": "/contracts/a4YeQNppPow#broadband", "label": "Hosted Ip Customer Agreement", "score": 23.5434633812, "published": true}], "size": 2, "snippet": "4.1 Where IP Centrex Services are to be supplied by Intouch Advance to the Customer, the Customer is responsible for providing a Broadband connection either through Intouch Advance under a separate contract of supply or through an approved supplier of suitable broadband services (in accordance with criteria to be provided by Intouch Advance).\n4.2 Intouch Advance will not be responsible for any failure to deliver the Service when the Customer\u2019s obligation set out in Clause 4.1 has not been fulfilled.", "hash": 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and Conditions", "score": 26.2470910335, "published": true}], "size": 11, "snippet": "4.1 In order to use the VOIP Service, it is the Customer\u2019s respon- sibility to procure at its cost a Broadband connection, either through Company or through a supplier approved by Com- pany.\n4.2 Where Broadband is supplied by a third party, then Company does not assume any liability or responsibility for the third party Broadband service.", "hash": "f334ff163ad3c6c95a596c3ecf886257", "id": 2}, {"snippet_links": [{"key": "will-provide", "type": "clause", "offset": [13, 25]}, {"key": "the-landlords", "type": "definition", "offset": [29, 42]}, {"key": "internet-connection", "type": "definition", "offset": [63, 82]}], "samples": [{"hash": "irehc2aUDBC", "uri": "/contracts/irehc2aUDBC#broadband", "label": "Assured Shorthold Tenancy Agreement", "score": 32.2515964555, "published": true}, {"hash": "advMPZ7B06n", "uri": "/contracts/advMPZ7B06n#broadband", "label": "Assured Shorthold Tenancy Agreement", "score": 31.848342588, "published": true}, {"hash": "eEbti2U3ZKe", "uri": "/contracts/eEbti2U3ZKe#broadband", "label": "Assured Shorthold Tenancy Agreement", "score": 31.5794859789, "published": true}], "size": 10, "snippet": "The Landlord will provide at the Landlords expense a broadband internet connection.", "hash": "46bd88eda0dc8446d8f14101a7d6a4e5", "id": 3}, {"snippet_links": [{"key": "provide-a", "type": "definition", "offset": [68, 77]}, {"key": "broadband-connection", "type": "clause", "offset": [78, 98]}, {"key": "by-the-customer", "type": "clause", "offset": [112, 127]}, {"key": "approved-supplier", "type": "definition", "offset": [165, 182]}, {"key": "broadband-services", "type": "definition", "offset": [195, 213]}, {"key": "in-accordance-with", "type": "definition", "offset": [215, 233]}, {"key": "require-the", "type": "clause", "offset": [289, 300]}, {"key": "provision-of-a", "type": "clause", "offset": [301, 315]}, {"key": "quality-of-service", "type": "clause", "offset": [445, 463]}, {"key": "responsible-for", "type": "clause", "offset": [674, 689]}, {"key": "failure-to-deliver", "type": "clause", "offset": [694, 712]}, {"key": "the-service", "type": "clause", "offset": [713, 724]}, {"key": "the-obligation", "type": "clause", "offset": [730, 744]}, {"key": "set-out", "type": "definition", "offset": [745, 752]}, {"key": "in-clause", "type": "clause", "offset": [753, 762]}], "samples": [{"hash": "77Pzi7HaQxj", "uri": "/contracts/77Pzi7HaQxj#broadband", "label": "General Terms and Conditions of Business", "score": 31.8811909989, "published": true}, {"hash": "eqdyh9Dv8dz", "uri": "/contracts/eqdyh9Dv8dz#broadband", "label": "General Terms and Conditions of Business", "score": 31.7361105172, "published": true}, {"hash": "9Qd6in5YxzJ", "uri": "/contracts/9Qd6in5YxzJ#broadband", "label": "General Terms and Conditions of Business", "score": 30.2059220399, "published": true}], "size": 6, "snippet": "4.1 Where IP Centrex services are to be supplied, an arrangement to provide a Broadband connection must be made by the customer, either through VAIONI or through an approved supplier of suitable broadband services (in accordance with criteria to be provided by Vaioni.)This will generally require the provision of a single analogue BT line, by the Customer.\n4.2 Broadband Connections supplied by Vaioni will be specified to include a guaranteed quality of Service (QoS). If an alternative unapproved Broadband connection is to be supplied by the customer, then Vaioni will require the customer to sign a disclaimer with regards to Quality of Service.\n4.3 Vaioni will not be responsible for any failure to deliver the Service when the obligation set out in Clause 4.1 and 4.2 has not been fulfilled.", "hash": "f126796f92adb5fa556110bfcaf8ad68", "id": 4}, {"snippet_links": [{"key": "broadband-agreement", "type": "definition", "offset": [4, 23]}, {"key": "the-term", "type": "clause", "offset": [33, 41]}, {"key": "order-form", "type": "definition", "offset": [58, 68]}, {"key": "rental-agreement", "type": "definition", "offset": [81, 97]}, {"key": "notice-of-termination", "type": "clause", "offset": [125, 146]}, {"key": "agreement-may-be-terminated", "type": "clause", "offset": [174, 201]}, {"key": "the-end-of-the-agreement", "type": "clause", "offset": [219, 243]}, {"key": "minimum-term", "type": "definition", "offset": [244, 256]}, {"key": "by-either-party", "type": "clause", "offset": [297, 312]}, {"key": "notice-to-the", "type": "clause", "offset": [338, 351]}, {"key": "day-of", "type": "clause", "offset": [380, 386]}, {"key": "the-agreement-term", "type": "clause", "offset": [387, 405]}], "samples": [{"hash": "cIxD8p4VgXj", "uri": "/contracts/cIxD8p4VgXj#broadband", "label": "Conditions of Sale", "score": 28.3054829738, "published": true}, {"hash": "fXZzkvmR8TI", "uri": "/contracts/fXZzkvmR8TI#broadband", "label": "Conditions of Sale", "score": 26.6822239988, "published": true}, {"hash": "cdza7HT0tB6", "uri": "/contracts/cdza7HT0tB6#broadband", "label": "Conditions of Sale", "score": 21.0499657769, "published": true}], "size": 5, "snippet": "The Broadband agreement runs for the term detailed on the order form and or line rental agreement, it will be renewed unless notice of termination is provided. The Broadband agreement may be terminated with effect from the end of the Agreement minimum term, or any subsequent anniversary thereof, by either party giving at least 90 days\u2019 notice to the other to expire on the last day of the Agreement Term or on an anniversary of that day.", "hash": "d1cf5198735f8adf8e0dafa27444527c", "id": 5}, {"snippet_links": [{"key": "section-21", "type": "definition", "offset": [23, 33]}, {"key": "attachment-g", "type": "definition", "offset": [37, 49]}, {"key": "to-ensure", "type": "clause", "offset": [66, 75]}, {"key": "broadband-service", "type": "clause", "offset": [76, 93]}, {"key": "to-the-public", "type": "definition", "offset": [282, 295]}, {"key": "project-site", "type": "clause", "offset": [307, 319]}], "samples": [{"hash": "hGFGZGjv6G0", "uri": "/contracts/hGFGZGjv6G0#broadband", "label": "Grant Agreement", "score": 34.1245149508, "published": true}, {"hash": "lVuzoH0kxbD", "uri": "/contracts/lVuzoH0kxbD#broadband", "label": "Grant Agreement", "score": 34.1056950051, "published": true}, {"hash": "cUw0upYGI93", "uri": "/contracts/cUw0upYGI93#broadband", "label": "Grant Agreement", "score": 33.9921592418, "published": true}], "size": 4, "snippet": "As further outlined in Section 21 of Attachment G, \u2587\u2587\u2587\u2587\u2587\u2587\u2587 agrees to ensure broadband service, meeting or exceeding 100 Mbps download speeds and between 20 Mbps and 100 Mbps upload speeds and scalable to a minimum of 100 Mbps symmetrical for download and upload speeds, is provided to the public at the FFP project site.", "hash": "ffc4da92b53e5798cc239377804b9461", "id": 6}, {"snippet_links": [{"key": "the-government", "type": "definition", "offset": [0, 14]}, {"key": "agrees-to", "type": "clause", "offset": [15, 24]}, {"key": "to-develop", "type": "definition", "offset": [34, 44]}], "samples": [{"hash": "g9ckK9fhOTn", "uri": "/contracts/g9ckK9fhOTn#broadband", "label": "Devolution Agreement", "score": 25.337005948, "published": true}, {"hash": "6ldKw1vTHVo", "uri": "/contracts/6ldKw1vTHVo#broadband", "label": "Devolution Agreement", "score": 22.1690622861, "published": true}, {"hash": "5qGMliiUbBc", "uri": "/contracts/5qGMliiUbBc#broadband", "label": "Devolution Agreement", "score": 22.1690622861, "published": true}], "size": 3, "snippet": "The Government agrees to continue to develop and deliver, in collaboration with the Heart of Hampshire, a joint programme to drive commercial rollout of superfast broadband.", "hash": "ea2a6347048964a87011bb1889822baa", "id": 7}, {"snippet_links": [{"key": "to-activate", "type": "definition", "offset": [22, 33]}, {"key": "broadband-service", "type": "clause", "offset": [39, 56]}, {"key": "your-order", "type": "clause", "offset": [95, 105]}, {"key": "your-premises", "type": "clause", "offset": [239, 252]}, {"key": "telephone-service", "type": "definition", "offset": [272, 289]}, {"key": "any-loss", "type": "definition", "offset": [439, 447]}, {"key": "need-to-work", "type": "definition", "offset": [507, 519]}, {"key": "a-third-party", "type": "clause", "offset": [525, 538]}, {"key": "your-connection", "type": "clause", "offset": [547, 562]}, {"key": "liability-for", "type": "clause", "offset": [630, 643]}, {"key": "other-liabilities", "type": "definition", "offset": [684, 701]}, {"key": "timing-of-the", "type": "clause", "offset": [761, 774]}, {"key": "period-of", "type": "definition", "offset": [793, 802]}, {"key": "loss-of-service", "type": "definition", "offset": [807, 822]}, {"key": "in-clause", "type": "clause", "offset": [835, 844]}], "samples": [{"hash": "7GKWxKE6Gcm", "uri": "/contracts/7GKWxKE6Gcm#broadband", "label": "Broadband Connectivity Services Agreement", "score": 32.2844448664, "published": true}, {"hash": "dFJ202GCF2m", "uri": "/contracts/dFJ202GCF2m#broadband", "label": "General Terms and Conditions", "score": 24.7097878166, "published": true}], "size": 3, "snippet": "8.1 We will endeavour to activate your broadband service by the date notified to you following your order, however all dates are estimates and we cannot guarantee that they will be met.\n8.2 When the broadband service is being activated at your premises, you may lose your telephone service for approximately two hours as your existing connection needs to be adjusted to allow you to access the broadband service. We will endeavour to make any loss of telephone service as brief as possible however where we need to work with a third party to make your connection the timing may be outside of our control.\n8.3 We cannot accept any liability for any costs, expenses, losses, damages or other liabilities (howsoever arising) which you may incur as a result of the timing of the activation or the period of any loss of service referred to in clause 8.2 above.", "hash": "303fb72f536635d067e90bd6a55a1ba5", "id": 9}], "next_curs": "ClISTGoVc35sYXdpbnNpZGVyY29udHJhY3Rzci4LEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2IhJicm9hZGJhbmQjMDAwMDAwMGEMogECZW4YACAA", "clause": {"parents": [["regulatory-analyses", "Regulatory Analyses"], ["conflict", "Conflict"], ["insurance", "INSURANCE"], ["customer-obligations", "Customer Obligations"], ["governing-law", "GOVERNING LAW"]], "title": "Broadband", "size": 140, "children": [["", ""], ["restriction", "Restriction"], ["violation", "Violation"], ["covered-change", "Covered change"], ["you-use-of-incompatible-services", "You use of Incompatible Services"]], "id": "broadband", "related": [["network-services", "Network Services", "Network Services"], ["network", "Network", "Network"], ["network-management", "Network Management", "Network Management"], ["use-of-verizon-telecommunications-services", "Use of Verizon Telecommunications Services", "Use of Verizon Telecommunications Services"], ["games", "Games", "Games"]], "related_snippets": [], "updated": "2025-07-07T12:37:50+00:00", "also_ask": ["What minimum service levels and uptime guarantees should be mandated in a broadband clause?", "How can the clause allocate liability for service interruptions or data breaches?", "What negotiation leverage exists regarding bandwidth caps or throttling provisions?", "How do broadband obligations compare to industry standards and regulatory requirements?", "What are the enforceability challenges if the provider fails to deliver agreed broadband speeds?"], "drafting_tip": "Specify minimum bandwidth and uptime requirements to ensure service quality; define remedies for service failures to protect user interests; clarify upgrade obligations to accommodate future needs.", "explanation": "The Broadband clause defines the terms and conditions under which broadband internet services are provided to the customer. It typically outlines the scope of the service, including speed, reliability, and any usage limitations or fair use policies that may apply. For example, it may specify the minimum guaranteed download and upload speeds, as well as procedures for reporting and resolving service outages. The core function of this clause is to set clear expectations for both parties regarding the quality and limitations of broadband service, thereby reducing disputes and ensuring consistent service delivery."}, "json": true, "cursor": ""}}