{"component": "clause", "props": {"groups": [{"samples": [{"hash": "5bjpH3TMZrK", "uri": "/contracts/5bjpH3TMZrK#benchmarking", "label": "Call Off Contract", "score": 30.3891716003, "published": true}, {"hash": "eI2KXmqn9QL", "uri": "/contracts/eI2KXmqn9QL#benchmarking", "label": "Call Off Agreement", "score": 28.0051727295, "published": true}, {"hash": "6NTkqFGuBbS", "uri": "/contracts/6NTkqFGuBbS#benchmarking", "label": "Call Off Agreement", "score": 27.3753299713, "published": true}], "snippet": "Notwithstanding the Supplier\u2019s obligations under Clause 18 (Continuous Improvement), the Customer shall be entitled to regularly benchmark the Call Off Contract Charges and level of performance by the Supplier of the supply of the Goods and/or Services, against other suppliers providing goods and/or services substantially the same as the Goods and/or Services during the Call Off Contract Period. The Customer, acting reasonably, shall be entitled to use any model to determine the achievement of value for money and to carry out the benchmarking evaluation referred to in Clause 25.1 above. The Customer shall be entitled to disclose the results of any benchmarking of the Call Off Contract Charges and provision of the Goods and/or Services to the Authority and any Contracting Body (subject to the Contracting Body entering into reasonable confidentiality undertakings). The Supplier shall use all reasonable endeavours and act in good faith to supply information required by the Customer in order to undertake the benchmarking and such information requirements shall be at the discretion of the Customer. Where, as a consequence of any benchmarking carried out by the Customer, the Customer decides improvements to the Goods and/or Services should be implemented such improvements shall be implemented by way of the Variation Procedure at no additional cost to the Customer. The benefit of any work carried out by the Supplier at any time during the Call Off Contract Period to update, improve or provide the Goods and/or Services, facilitate their delivery to any other Contracting Body and/or any alterations or variations to the Charges or the provision of the Goods and/or Services, which are identified in the Continuous Improvement Plan produced by the Supplier and/or as a consequence of any benchmarking carried out by the Authority pursuant to Framework Schedule 12 (Continuous Improvement and Benchmarking), shall be implemented by the Supplier in accordance with the Variation Procedure and at no additional cost to the Customer.", "size": 26, "snippet_links": [{"key": "notwithstanding-the", "type": "definition", "offset": [0, 19]}, {"key": "clause-18", "type": "clause", "offset": [49, 58]}, {"key": "the-customer-shall", "type": "clause", "offset": [85, 103]}, {"key": "call-off-contract-charges", "type": "definition", "offset": [143, 168]}, {"key": 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1514]}, {"key": "other-contracting-body", "type": "definition", "offset": [1571, 1593]}, {"key": "alterations-or-variations", "type": "clause", "offset": [1605, 1630]}, {"key": "the-charges", "type": "clause", "offset": [1634, 1645]}, {"key": "continuous-improvement-plan", "type": "clause", "offset": [1721, 1748]}, {"key": "by-the-authority", "type": "clause", "offset": [1830, 1846]}, {"key": "pursuant-to", "type": "definition", "offset": [1847, 1858]}, {"key": "schedule-12", "type": "definition", "offset": [1869, 1880]}, {"key": "continuous-improvement-and-benchmarking", "type": "clause", "offset": [1882, 1921]}, {"key": "in-accordance-with", "type": "clause", "offset": [1961, 1979]}], "hash": "adfad64dea89584b710814f77626dc21", "id": 2}, {"samples": [{"hash": "fBYGWbx3iR8", "uri": "/contracts/fBYGWbx3iR8#benchmarking", "label": "Recruitment Services Agreement", "score": 36.1035423279, "published": true}, {"hash": "jAO89gmLXP3", "uri": "/contracts/jAO89gmLXP3#benchmarking", "label": "Call Off Terms", "score": 35.3478126526, "published": true}, {"hash": "7NSVpuQJA5g", "uri": "/contracts/7NSVpuQJA5g#benchmarking", "label": "Services Agreement", "score": 34.2965049744, "published": true}], "snippet": "The Parties shall comply with the provisions of Schedule 7.3 (Benchmarking) in relation to the benchmarking of any or all of the Services.", "size": 24, "snippet_links": [{"key": "the-parties-shall", "type": "clause", "offset": [0, 17]}, {"key": "the-provisions-of", "type": "clause", "offset": [30, 47]}, {"key": "in-relation-to", "type": "clause", "offset": [76, 90]}, {"key": "the-services", "type": "clause", "offset": [125, 137]}], "hash": "3e465e8bc5523bf2e124a726e54c0322", "id": 3}, {"samples": [{"hash": "l7TQTHioQX9", "uri": "/contracts/l7TQTHioQX9#benchmarking", "label": "Framework Agreement", "score": 22.9123878479, "published": true}, {"hash": "kYWgWPduPCI", "uri": "/contracts/kYWgWPduPCI#benchmarking", "label": "Framework Agreement", "score": 22.9123878479, "published": true}, {"hash": "kD2zyBDJh30", "uri": "/contracts/kD2zyBDJh30#benchmarking", "label": "Framework Agreement", "score": 22.9123878479, "published": true}], "snippet": "2.1 Frequency Purpose and Scope of Benchmark Review\n2.1.1 The Authority requires the Supplier to carry out Benchmark Reviews of the Services.\n2.1.2 The Authority shall not be entitled to request a Benchmark Review during the first six (6) Month period from the Commencement Date nor at intervals of less than twelve\n2.1.3 The purpose of a Benchmark Review will be to establish whether the Benchmarked Rates are, individually and/or as a whole, Good Value.\n2.1.4 The rates that are to be the Benchmarked Rates will be identified by the Authority in writing.", "size": 19, "snippet_links": [{"key": "frequency-purpose-and-scope-of-benchmark-review", "type": "clause", "offset": [4, 51]}, {"key": "the-supplier", "type": "clause", "offset": [81, 93]}, {"key": "the-services", "type": "clause", "offset": [128, 140]}, {"key": "to-request", "type": "clause", "offset": [184, 194]}, {"key": "from-the-commencement-date", "type": "clause", "offset": [252, 278]}, {"key": "purpose-of", "type": "clause", "offset": [326, 336]}, {"key": "to-establish", "type": "definition", "offset": [364, 376]}, {"key": "benchmarked-rates", "type": "definition", "offset": [389, 406]}, {"key": "good-value", "type": "definition", "offset": [444, 454]}, {"key": "the-rates", "type": "clause", "offset": [462, 471]}, {"key": "by-the-authority", "type": "clause", "offset": [528, 544]}, {"key": "in-writing", "type": "definition", "offset": [545, 555]}], "hash": "41e90c5652905020da0239e858184687", "id": 4}, {"samples": [{"hash": "kzE2RiSALjf", "uri": "/contracts/kzE2RiSALjf#benchmarking", "label": "Call Off Contract", "score": 32.5161056519, "published": true}, {"hash": "a6S8PePSmoT", "uri": "/contracts/a6S8PePSmoT#benchmarking", "label": "Framework Agreement", "score": 30.3053283691, "published": true}, {"hash": "k8Pi9wB2EBS", "uri": "/contracts/k8Pi9wB2EBS#benchmarking", "label": "Call Off Contract", "score": 29.9484539032, "published": true}], "snippet": "The Parties shall comply with the provisions of Framework Schedule 12 (Continuous Improvement and Benchmarking) in relation to the benchmarking of any or all of the Goods and/or Services.", "size": 155, "snippet_links": [{"key": "the-parties-shall", "type": "clause", "offset": [0, 17]}, {"key": "the-provisions-of", "type": "clause", "offset": [30, 47]}, {"key": "schedule-12", "type": "definition", "offset": [58, 69]}, {"key": "continuous-improvement-and-benchmarking", "type": "clause", "offset": [71, 110]}, {"key": "in-relation-to", "type": "clause", "offset": [112, 126]}, {"key": "goods-and-or-services", "type": "definition", "offset": [165, 186]}], "hash": "2c23c3696de4e37adefeb8cfaf3d2715", "id": 1}, {"samples": [{"hash": "7PnbjXrxOxm", "uri": "/contracts/7PnbjXrxOxm#benchmarking", "label": "Call Off Contract", "score": 31.4563179016, "published": true}, {"hash": "4Co4ZuIAUEX", "uri": "/contracts/4Co4ZuIAUEX#benchmarking", "label": "Call Off Contract", "score": 29.8800201416, "published": true}, {"hash": "6OGc5bv6NZP", "uri": "/contracts/6OGc5bv6NZP#benchmarking", "label": "Call Off Terms for Services (Non Ict)", "score": 29.7860641479, "published": true}], "snippet": "Notwithstanding the Supplier\u2019s obligations under Clause 18 (Continuous Improvement), the Customer shall be entitled to regularly benchmark the Call Off Contract Charges and level of performance by the Supplier of the supply of the Services, against other suppliers providing services substantially the same as the Services during the Call Off Contract Period. The Customer, acting reasonably, shall be entitled to use any model to determine the achievement of value for money and to carry out the benchmarking evaluation referred to in Clause 25.1 above. The Customer shall be entitled to disclose the results of any benchmarking of the Call Off Contract Charges and provision of the Services to the Authority and any Contracting Authority (subject to the Contracting Authority entering into reasonable confidentiality undertakings). The Supplier shall use all reasonable endeavours and act in good faith to supply information required by the Customer in order to undertake the benchmarking and such information requirements shall be at the discretion of the Customer. Where, as a consequence of any benchmarking carried out by the Customer, the Customer decides improvements to the Services should be implemented such improvements shall be implemented by way of the Variation Procedure at no additional cost to the Customer. The benefit of any work carried out by the Supplier at any time during the Call Off Contract Period to update, improve or provide the Services, facilitate their delivery to any other Contracting Authority and/or any alterations or variations to the Charges or the provision of the Services, which are identified in the Continuous Improvement Plan produced by the Supplier and/or as a consequence of any benchmarking carried out by the Authority pursuant to Framework Schedule 12 (Continuous Improvement and Benchmarking), shall be implemented by the Supplier in accordance with the Variation Procedure and at no additional cost to the Customer.", "size": 17, "snippet_links": [{"key": "notwithstanding-the", "type": "definition", "offset": [0, 19]}, {"key": "clause-18", "type": "clause", "offset": [49, 58]}, {"key": "the-customer-shall", "type": "clause", "offset": [85, 103]}, {"key": "call-off-contract-charges", "type": "definition", "offset": [143, 168]}, {"key": "performance-by-the-supplier", "type": "clause", "offset": [182, 209]}, {"key": "supply-of-the-services", "type": "clause", "offset": [217, 239]}, {"key": "other-suppliers", "type": "definition", "offset": [249, 264]}, {"key": "providing-services", "type": "clause", "offset": [265, 283]}, {"key": "services-during", "type": "clause", "offset": [314, 329]}, {"key": "call-off-contract-period", "type": "definition", "offset": [334, 358]}, {"key": "acting-reasonably", "type": "clause", "offset": [374, 391]}, {"key": "determine-the", "type": "clause", "offset": [431, 444]}, {"key": "value-for-money", "type": "clause", "offset": [460, 475]}, {"key": "in-clause", "type": "clause", "offset": [533, 542]}, {"key": "to-disclose", "type": "definition", "offset": [586, 597]}, {"key": "authority-and", "type": "clause", "offset": [700, 713]}, {"key": "the-contracting-authority", "type": "clause", "offset": [752, 777]}, {"key": "entering-into", "type": "clause", "offset": [778, 791]}, {"key": "confidentiality-undertakings", "type": "clause", "offset": [803, 831]}, {"key": "the-supplier-shall", "type": "clause", "offset": [834, 852]}, {"key": "all-reasonable-endeavours", "type": "definition", "offset": [857, 882]}, {"key": "act-in-good-faith", "type": "clause", "offset": [887, 904]}, {"key": "by-the-customer", "type": "clause", "offset": [936, 951]}, {"key": "in-order-to", "type": "clause", "offset": [952, 963]}, {"key": "information-requirements", "type": "definition", "offset": [1000, 1024]}, {"key": "of-the-customer", "type": "clause", "offset": [1052, 1067]}, {"key": "improvements-to-the-services", "type": "clause", "offset": [1163, 1191]}, {"key": "variation-procedure", "type": "definition", "offset": [1267, 1286]}, {"key": "no-additional-cost", "type": "clause", "offset": [1290, 1308]}, {"key": "the-benefit", "type": "definition", "offset": [1326, 1337]}, {"key": "work-carried", "type": "clause", "offset": [1345, 1357]}, {"key": "at-any-time", "type": "clause", "offset": [1378, 1389]}, {"key": "provide-the", "type": "clause", "offset": [1448, 1459]}, {"key": "other-contracting-authority", "type": "definition", "offset": [1503, 1530]}, {"key": "alterations-or-variations", "type": "clause", "offset": [1542, 1567]}, {"key": "the-charges", "type": "clause", "offset": [1571, 1582]}, {"key": "the-provision-of-the-services", "type": "clause", "offset": [1586, 1615]}, {"key": "continuous-improvement-plan", "type": "clause", "offset": [1645, 1672]}, {"key": "by-the-authority", "type": "clause", "offset": [1754, 1770]}, {"key": "pursuant-to", "type": "definition", "offset": [1771, 1782]}, {"key": "schedule-12", "type": "definition", "offset": [1793, 1804]}, {"key": "continuous-improvement-and-benchmarking", "type": "clause", "offset": [1806, 1845]}, {"key": "in-accordance-with", "type": "clause", "offset": [1885, 1903]}], "hash": "015df3f3fa5c783f1dbfbe6d151cf92f", "id": 5}, {"samples": [{"hash": "duM9CMPm9WD", "uri": "/contracts/duM9CMPm9WD#benchmarking", "label": "Service Agreement", "score": 33.830039978, "published": true}, {"hash": "dCsFpjLPLpu", "uri": "/contracts/dCsFpjLPLpu#benchmarking", "label": "Customer Service Agreement", "score": 33.5433959961, "published": true}, {"hash": "8MW1zhyINlE", "uri": "/contracts/8MW1zhyINlE#benchmarking", "label": "Service Agreement", "score": 33.3756370544, "published": true}], "snippet": "Philips shall have the right to share the information collected under term 3.1 with other InfoView users for Software and Subscription Service usage benchmarking purposes provided the data is anonymized to the extent that no specific user or customer is identified.", "size": 11, "snippet_links": [{"key": "right-to-share", "type": "clause", "offset": [23, 37]}, {"key": "information-collected", "type": "clause", "offset": [42, 63]}, {"key": "for-software", "type": "clause", "offset": [105, 117]}, {"key": "service-usage", "type": "definition", "offset": [135, 148]}, {"key": "the-data", "type": "clause", "offset": [180, 188]}, {"key": "to-the-extent", "type": "clause", "offset": [203, 216]}, {"key": "user-or-customer", "type": "definition", "offset": [234, 250]}], "hash": "dbc5dd9a6f3f72f8b8f3405090247920", "id": 10}, {"samples": [{"hash": "cvSq9U3o3xh", "uri": "/contracts/cvSq9U3o3xh#benchmarking", "label": "Master Business Process and Support Services Agreement (Equifax Inc)", "score": 18.0, "published": true}], "snippet": "PwCES shall improve the quality of the Services ------------ during the term of this Agreement. Beginning September 1, 2001, and every two (2) years thereafter, the parties shall cause an independent third party (the \"Benchmarker\") to conduct a benchmark study of the primary Services, as determined by the Services Oversight Committee, to assess the quality of the Services. The Benchmarker may not be any entity listed on Exhibit 17. If there is any Dispute regarding the Services to be benchmarked, the parties shall focus the benchmark study on the Services related to the Critical Service Levels. For the first benchmarking conducted pursuant to this section, the Services Oversight Committee shall instruct the Benchmarker to review that portion of the services provided by PwCES under the Services Agreements for the period from August 2, 1999 forward that are related to the Services. The fees of the Benchmarker shall be shared equally by the parties. Using consistent methodologies and, to the extent reasonably possible, objective measurements, the Benchmarker shall evaluate each specified Service with regard to Charges and performance (including quality of service) and shall compare the same to similar services provided to other companies in the Territory of a size similar to that of Equifax by service providers that have made investments similar to those made by PwCES with respect to the Services (or, if the service providers included in the study have not made investments similar to those made by PwCES, appropriate adjustments shall be made by the Benchmarker to account for the difference in investments). If the benchmark study shows that the level of performance being achieved by PwCES in relation to the Charges (the \"Performance/Price Ratio\") for each of the Services is not above the average Performance/Price Ratio of the other companies in the study, then the Services Oversight Committee shall determine, within forty-five (45) days after release of the benchmark study, what changes, if any, should be made to the Services or Charges and by when such changes should be made. If the Services Oversight Committee is unable to agree on the changes, if any, to be made to the Services or Charges or when such changes should be made, the matter shall be submitted to the Dispute Resolution Process. The cost of implementing such changes shall be borne by PwCES, except to the extent that the parties agree that PwCES will employ significant new technologies to implement such changes, in which case the parties shall negotiate in good faith a Change Order that reflects the parties' agreement to share in the cost of the employment of those significant new technologies. If Equifax fails to implement a reengineering project as described in Section 3.13, which project is commercially reasonable in light of the circumstances, and such failure is the cause of PwCES's Performance/Price Ratio falling below the average described above for a particular Service, then this Section 3.04h shall not apply to such Service.", "size": 17, "snippet_links": [{"key": "quality-of-the-services", "type": "clause", "offset": [24, 47]}, {"key": "during-the-term-of-this-agreement", "type": "clause", "offset": [61, 94]}, {"key": "beginning-september", "type": "clause", "offset": [96, 115]}, {"key": "years-thereafter", "type": "clause", "offset": [143, 159]}, {"key": "the-parties-shall", "type": "clause", "offset": [161, 178]}, {"key": "independent-third-party", "type": "definition", "offset": [188, 211]}, {"key": "benchmark-study", "type": "clause", "offset": [245, 260]}, {"key": "primary-services", "type": "clause", "offset": [268, 284]}, {"key": "oversight-committee", "type": "clause", "offset": [316, 335]}, {"key": "services-to-be", "type": "clause", "offset": [474, 488]}, {"key": "related-to", "type": "definition", "offset": [562, 572]}, {"key": "critical-service-levels", "type": "clause", "offset": [577, 600]}, {"key": "pursuant-to", "type": "definition", "offset": [639, 650]}, {"key": "committee-shall", "type": "definition", "offset": [688, 703]}, {"key": "services-provided-by", "type": "clause", "offset": [759, 779]}, {"key": "from-august", "type": "clause", "offset": [831, 842]}, {"key": "to-the-services", "type": "clause", "offset": [876, 891]}, {"key": "the-fees", "type": "clause", "offset": [893, 901]}, {"key": "by-the-parties", "type": "clause", "offset": [945, 959]}, {"key": "specified-service", "type": "definition", "offset": [1092, 1109]}, {"key": "with-regard-to", "type": "clause", "offset": [1110, 1124]}, {"key": "quality-of-service", "type": "clause", "offset": [1160, 1178]}, {"key": "similar-services", "type": "definition", "offset": [1210, 1226]}, {"key": "other-companies", "type": "clause", "offset": [1239, 1254]}, {"key": "in-the-territory", "type": "clause", "offset": [1255, 1271]}, {"key": "similar-to", "type": "definition", "offset": [1282, 1292]}, {"key": "by-service", "type": "clause", "offset": [1309, 1319]}, {"key": "with-respect-to", "type": "clause", "offset": [1388, 1403]}, {"key": "the-service-providers", "type": "clause", "offset": [1425, 1446]}, {"key": "in-the-study", "type": "clause", "offset": [1456, 1468]}, {"key": "account-for-the", "type": "clause", "offset": [1587, 1602]}, {"key": "level-of-performance", "type": "definition", "offset": [1669, 1689]}, {"key": "in-relation-to", "type": "clause", "offset": [1714, 1728]}, {"key": "the-charges", "type": "clause", "offset": [1729, 1740]}, {"key": "average-performance", "type": "definition", "offset": [1815, 1834]}, {"key": "ratio-of", "type": "clause", "offset": [1841, 1849]}, {"key": "days-after", "type": "definition", "offset": [1962, 1972]}, {"key": "release-of", "type": "clause", "offset": [1973, 1983]}, {"key": "the-dispute-resolution-process", "type": "clause", "offset": [2297, 2327]}, {"key": "cost-of", "type": "definition", "offset": [2333, 2340]}, {"key": "except-to-the-extent", "type": "clause", "offset": [2392, 2412]}, {"key": "the-parties-agree-that", "type": "clause", "offset": [2418, 2440]}, {"key": "new-technologies", "type": "clause", "offset": [2471, 2487]}, {"key": "negotiate-in-good-faith", "type": "definition", "offset": [2547, 2570]}, {"key": "a-change-order", "type": "clause", "offset": [2571, 2585]}, {"key": "agreement-to", "type": "definition", "offset": [2613, 2625]}, {"key": "employment-of", "type": "clause", "offset": [2651, 2664]}, {"key": "commercially-reasonable", "type": "clause", "offset": [2802, 2825]}], "hash": "e98b90c077d5e35580a79dd874d236b4", "id": 7}, {"samples": [{"hash": "jAO89gmLXP3", "uri": "/contracts/jAO89gmLXP3#benchmarking", "label": "Call Off Terms", "score": 35.3478126526, "published": true}, {"hash": "g6NWkTJWTId", "uri": "/contracts/g6NWkTJWTId#benchmarking", "label": "Services Agreement", "score": 30.4531459808, "published": true}, {"hash": "fVICurknpTo", "uri": "/contracts/fVICurknpTo#benchmarking", "label": "Agreement for the Provision of Infrastructure, Applications and Related Ict Services", "score": 30.3053283691, "published": true}], "snippet": "Financial Distress", "size": 15, "snippet_links": [{"key": "financial-distress", "type": "definition", "offset": [0, 18]}], "hash": "9e7bfdf19d851b2f2f9cd0f1007dc639", "id": 8}, {"samples": [{"hash": "5qx5dNq5I9f", "uri": "/contracts/5qx5dNq5I9f#benchmarking", "label": "Information Technology Service Agreement (Hp Inc)", "score": 26.8425731659, "published": true}, {"hash": "3rjiJGntVhq", "uri": "/contracts/3rjiJGntVhq#benchmarking", "label": "Information Technology Service Agreement (Hewlett Packard Enterprise Co)", "score": 26.8425731659, "published": true}, {"hash": "9NrSdtrofM3", "uri": "/contracts/9NrSdtrofM3#benchmarking", "label": "Information Technology Service Agreement (Hewlett Packard Enterprise Co)", "score": 26.7029438019, "published": true}], "snippet": "(A) HPI will have the right, commencing upon the second anniversary of the Effective Date and not more than once per 12-month period per Tower thereafter, to benchmark the Charges for the Services at the Tower level upon 20 days\u2019 notice to HPES. The purpose of any benchmarking exercise is to ensure that HPI is receiving competitive market pricing and Service quality with respect to the management, delivery and receipt of the Services.\n(B) A benchmarking under this Section will be conducted by an independent industry-recognized benchmarking service provider designated by HPI and approved by HPES (the \u201cBenchmarker\u201d). HPES agrees that each of IDC, Forrester and Gartner are acceptable as Benchmarkers as of the Effective Date. The fees and costs of the Benchmarker will be shared equally by HPI and HPES. The Parties will cooperate with the Benchmarker, including, as appropriate, by making available knowledgeable personnel and pertinent documents and records.\n(C) The Benchmarker will perform the benchmarking in accordance with the Benchmarker\u2019s documented procedures, which will be provided to the Parties prior to the start of the benchmarking process. The Benchmarker will compare the Charges and Service Levels applicable to the Services being benchmarked to the costs being incurred, and service levels being provided, in a representative sample of IT operations by or for other entities. The Benchmarker will select the representative sample from entities (1) identified by the Benchmarker and approved by the Parties and (2) identified by a Party and approved by the Benchmarker. The following conditions apply to the representative sample: (a) it will include at least five and no more than eight entities, (b) it may include entities that have not outsourced IT operations, and (c) it may include entities that are outsourcing customers of HPES. In conducting the benchmarking, the Benchmarker will normalize the data used to perform the benchmarking to accommodate, as appropriate, differences in volume of services, scope of services, service levels, financing or payment streams, and other pertinent factors.\n(D) The Benchmarker will commence the benchmarking exercise within 30 days following receipt of HPI\u2019s request and issue its initial report to the Parties within 120 days following receipt of HPI\u2019s request. Each Party will be provided a reasonable opportunity (but no more than 30 days) to review, comment on and request changes to the Benchmarker\u2019s proposed findings. Within 10 days of receiving any comments from the Parties, the Benchmarker will issue a final report of its findings and conclusions.\n(E) If, in the final report of the Benchmarker, the Charges for the benchmarked Services are not in the top third of the representative sample (viewed from the perspective most favorable to HPI), then HPES will develop a plan for HPI\u2019s review and approval to bring the Charges within the top third within 90 days after the Benchmarker\u2019s issuance of the final report. HPES will implement such plan once approved by HPI. If, in the final report of the Benchmarker, the Charges for the benchmarked Services are within the top third of the representative sample (viewed from the perspective most favorable to HPI), then no further action will be required. If HPES does not provide a plan or implement such plan to reduce the Charges as required by this Section, then HPI may, upon 90 days\u2019 notice to HPES, terminate this Agreement without regard to Section 29.1, in whole or in part, without cost or penalty subject to the payment of any applicable termination charges set forth in Section 7.2(B) of Schedule 5.", "size": 17, "snippet_links": [{"key": "the-right", "type": "clause", "offset": [18, 27]}, {"key": "second-anniversary", "type": "clause", "offset": [49, 67]}, {"key": "charges-for-the-services", "type": "clause", "offset": [172, 196]}, {"key": "notice-to", "type": "definition", "offset": [230, 239]}, {"key": "purpose-of", "type": "clause", "offset": [250, 260]}, {"key": "benchmarking-exercise", "type": "definition", "offset": [265, 286]}, {"key": "to-ensure", "type": "clause", "offset": [290, 299]}, {"key": "market-pricing", "type": "clause", "offset": [334, 348]}, {"key": "service-quality", "type": "definition", "offset": [353, 368]}, {"key": "with-respect-to", "type": "clause", "offset": [369, 384]}, {"key": "the-management", "type": "definition", "offset": [385, 399]}, {"key": "receipt-of", "type": "clause", "offset": [414, 424]}, {"key": "an-independent", "type": "clause", "offset": [498, 512]}, {"key": "service-provider", "type": "definition", "offset": [546, 562]}, {"key": "as-of-the-effective-date", "type": "clause", "offset": [706, 730]}, {"key": "costs-of", "type": "definition", "offset": [745, 753]}, {"key": "the-parties-will", "type": "clause", "offset": [810, 826]}, {"key": "cooperate-with", "type": "clause", "offset": [827, 841]}, {"key": "making-available", "type": "definition", "offset": [889, 905]}, {"key": "documents-and-records", "type": "clause", "offset": [944, 965]}, {"key": "in-accordance-with", "type": "clause", "offset": [1017, 1035]}, {"key": "documented-procedures", "type": "clause", "offset": [1054, 1075]}, {"key": "prior-to-the", "type": "clause", "offset": [1115, 1127]}, {"key": "benchmarking-process", "type": "clause", "offset": [1141, 1161]}, {"key": "service-levels", "type": "definition", "offset": [1208, 1222]}, {"key": "to-the-services", "type": "clause", "offset": [1234, 1249]}, {"key": "representative-sample", "type": "definition", "offset": [1337, 1358]}, {"key": "other-entities", "type": "clause", "offset": [1386, 1400]}, {"key": "the-representative", "type": "clause", "offset": [1430, 1448]}, {"key": "approved-by-the-parties", "type": "definition", "offset": [1508, 1531]}, {"key": "by-a-party", "type": "clause", "offset": [1551, 1561]}, {"key": "conditions-apply", "type": "clause", "offset": [1609, 1625]}, {"key": "the-data", "type": "clause", "offset": [1926, 1934]}, {"key": "volume-of-services", "type": "clause", "offset": [2015, 2033]}, {"key": "scope-of-services", "type": "definition", "offset": [2035, 2052]}, {"key": "other-pertinent-factors", "type": "clause", "offset": [2104, 2127]}, {"key": "report-to", "type": "definition", "offset": [2261, 2270]}, {"key": "each-party-will", "type": "clause", "offset": [2335, 2350]}, {"key": "more-than-30-days", "type": "clause", "offset": [2396, 2413]}, {"key": "changes-to-the", "type": "definition", "offset": [2449, 2463]}, {"key": "findings-and-conclusions", "type": "clause", "offset": [2605, 2629]}, {"key": "report-of-the", "type": "clause", "offset": [2652, 2665]}, {"key": "benchmarked-services", "type": "definition", "offset": [2699, 2719]}, {"key": "most-favorable", "type": "definition", "offset": [2803, 2817]}, {"key": "review-and-approval", "type": "clause", "offset": [2867, 2886]}, {"key": "days-after", "type": "definition", "offset": [2939, 2949]}, {"key": "of-the-final-report", "type": "clause", "offset": [2977, 2996]}, {"key": "no-further-action", "type": "definition", "offset": [3247, 3264]}, {"key": "provide-a", "type": "definition", "offset": [3300, 3309]}, {"key": "as-required-by", "type": "clause", "offset": [3360, 3374]}, {"key": "terminate-this-agreement", "type": "clause", "offset": [3433, 3457]}, {"key": "payment-of", "type": "definition", "offset": [3550, 3560]}, {"key": "termination-charges", "type": "definition", "offset": [3576, 3595]}, {"key": "schedule-5", "type": "clause", "offset": [3627, 3637]}], "hash": "6c05ea4fa6fefce471b2e1355bcca6bc", "id": 6}, {"samples": [{"hash": "lkrUvDgJDID", "uri": "/contracts/lkrUvDgJDID#benchmarking", "label": "Framework Agreement", "score": 28.6738567352, "published": true}, {"hash": "3Z3R8fFWNqk", "uri": "/contracts/3Z3R8fFWNqk#benchmarking", "label": "Framework Agreement", "score": 28.6738567352, "published": true}, {"hash": "1nxaIUdxmdx", "uri": "/contracts/1nxaIUdxmdx#benchmarking", "label": "Framework Agreement", "score": 28.6738567352, "published": true}], "snippet": "2.1. The pricing offered throughout the initial twenty four (24) months of the Framework Agreement will not increase. The Contractor must undertake regular benchmarking exercises throughout the life of the Framework Agreement in order to demonstrate to the Authority the pricing offered within this Framework Agreement is competitive and represents value for money. The Authority expects each Contractor to conduct an initial benchmark within the first six (6) months of the Framework Agreement and report their findings at the next scheduled Governance Meeting. Further benchmarking activity shall be undertaken no less frequently than at twelve (12) monthly intervals.", "size": 14, "snippet_links": [{"key": "the-framework-agreement", "type": "clause", "offset": [75, 98]}, {"key": "the-contractor-must", "type": "clause", "offset": [118, 137]}, {"key": "in-order-to", "type": "clause", "offset": [226, 237]}, {"key": "to-the-authority", "type": "clause", "offset": [250, 266]}, {"key": "value-for-money", "type": "clause", "offset": [349, 364]}, {"key": "contractor-to", "type": "clause", "offset": [393, 406]}], "hash": "c34235004bcd5e402a20c6d2d7123b39", "id": 9}], "next_curs": "ClUST2oVc35sYXdpbnNpZGVyY29udHJhY3RzcjELEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2IhViZW5jaG1hcmtpbmcjMDAwMDAwMGEMogECZW4YACAA", "clause": {"parents": [["license-grant", "License Grant"], ["charges", "Charges"], ["electronic-database", "ELECTRONIC DATABASE"], ["service-levels", "Service Levels"], ["law-and-jurisdiction", "LAW AND JURISDICTION"]], "children": [["benchmarking-process", "Benchmarking Process"], ["", ""], ["benchmarking-report", "Benchmarking Report"], ["frequency-purpose-and-scope-of-benchmark-review", "Frequency Purpose and Scope of Benchmark Review"], ["term", "TERM"]], "title": "Benchmarking", "size": 882, "id": "benchmarking", "related": [["benchmarks", "Benchmarks", "Benchmarks"], ["technical-evaluation", "TECHNICAL EVALUATION", "TECHNICAL EVALUATION"], ["vulnerability-management", "Vulnerability Management", "Vulnerability Management"], ["gsa-benchmarked-pricing", "GSA Benchmarked Pricing", "GSA Benchmarked Pricing"], ["feedback", "Feedback", "Feedback"]], "related_snippets": [], "updated": "2025-08-16T05:52:31+00:00", "also_ask": ["What limitations should be included to protect confidential information during benchmarking?", "How can benchmarking results be used or restricted in negotiations to prevent competitive harm?", "What are the key differences in benchmarking clauses across jurisdictions or industries?", "What drafting elements are essential to ensure enforceability of benchmarking provisions in court?", "What are the most common legal pitfalls or risks associated with poorly drafted benchmarking clauses?"], "drafting_tip": "Specify benchmarking criteria, require confidentiality of results, and define permitted uses to ensure fair comparisons, protect sensitive information, and prevent misuse.", "explanation": "The Benchmarking clause defines the rules and limitations regarding the evaluation or comparison of a product, service, or system against industry standards or competitors. Typically, it outlines whether and how a party may conduct performance tests, share benchmarking results, or disclose findings to third parties. This clause is essential for protecting proprietary information and ensuring that any comparative analysis does not unfairly damage the reputation or competitive position of the product or service provider."}, "json": true, "cursor": ""}}