{"component": "clause", "props": {"groups": [{"size": 20, "snippet_links": [{"key": "the-supplier-shall", "type": "clause", "offset": [6, 24]}, {"key": "to-the-authority", "type": "clause", "offset": [42, 58]}, {"key": "for-approval", "type": "definition", "offset": [59, 71]}, {"key": "draft-plan", "type": "definition", "offset": [75, 85]}, {"key": "benchmark-review", "type": "definition", "offset": [94, 110]}, {"key": "the-plan", "type": "clause", "offset": [118, 126]}, {"key": "proposed-timetable", "type": "clause", "offset": [151, 169]}, {"key": "description-of-the", "type": "clause", "offset": [206, 224]}, {"key": "methodology-to", "type": "clause", "offset": [238, 252]}, {"key": "capable-of", "type": "definition", "offset": [380, 390]}, {"key": "the-supplier-will", "type": "clause", "offset": [461, 478]}, {"key": "scope-and", "type": "clause", "offset": [479, 488]}, {"key": "comparison-group", "type": "definition", "offset": [502, 518]}, {"key": "the-authority-must", "type": "clause", "offset": [526, 544]}, {"key": "notice-in-writing", "type": "definition", "offset": [550, 567]}, {"key": "to-the-supplier", "type": "clause", "offset": [568, 583]}], "samples": [{"hash": "5vLdXgVws7", "uri": "/contracts/5vLdXgVws7#benchmarking-process", "label": "Wider Public Sector Travel Management Services Framework Agreement", "score": 23.0123195648, "published": true}, {"hash": "lulTJcgoOdK", "uri": "/contracts/lulTJcgoOdK#benchmarking-process", "label": "Framework Agreement", "score": 22.8480491638, "published": true}, {"hash": "lB81rGKwcfj", "uri": "/contracts/lB81rGKwcfj#benchmarking-process", "label": "Framework Agreement", "score": 22.8480491638, "published": true}], "snippet": "3.2.1 The Supplier shall produce and send to the Authority for Approval, a draft plan for the Benchmark Review.\n3.2.2 The plan must include:\n3.2.2.1 a proposed timetable for the Benchmark Review;\n3.2.2.2 a description of the benchmarking methodology to be used;\n3.2.2.3 a description that demonstrates objectively and transparently that the benchmarking methodology to be used is capable of fulfilling the benchmarking purpose; and\n3.2.2.4 a description of how the Supplier will scope and identify the Comparison Group.\n3.2.3 The Authority must give notice in writing to the Supplier within ten", "hash": "e97d955d99de9aee7ea69af898f589a2", "id": 4}, {"size": 25, "snippet_links": [{"key": "the-supplier-shall", "type": "clause", "offset": [0, 18]}, {"key": "to-the-authority", "type": "clause", "offset": [36, 52]}, {"key": "for-approval", "type": "definition", "offset": [53, 65]}, {"key": "draft-plan", "type": "definition", "offset": [69, 79]}, {"key": "benchmark-review", "type": "definition", "offset": [88, 104]}, {"key": "the-plan", "type": "clause", "offset": [106, 114]}, {"key": "proposed-timetable", "type": "clause", "offset": [131, 149]}, {"key": "description-of-the", "type": "clause", "offset": [178, 196]}, {"key": "methodology-to", "type": "clause", "offset": [210, 224]}, {"key": "capable-of", "type": "definition", "offset": [344, 354]}, {"key": "the-supplier-will", "type": "clause", "offset": [417, 434]}, {"key": "scope-and", "type": "clause", "offset": [435, 444]}, {"key": "comparison-group", "type": "definition", "offset": [458, 474]}, {"key": "the-authority-must", "type": "clause", "offset": [476, 494]}, {"key": "notice-in-writing", "type": "definition", "offset": [500, 517]}, {"key": "to-the-supplier", "type": "clause", "offset": [518, 533]}, {"key": "after-receiving", "type": "clause", "offset": [563, 578]}, {"key": "the-authority-may", "type": "clause", "offset": [719, 736]}, {"key": "approval-of", "type": "clause", "offset": [776, 787]}, {"key": "where-the-authority", "type": "clause", "offset": [852, 871]}, {"key": "amendments-to-the", "type": "clause", "offset": [881, 898]}, {"key": "the-supplier-must", "type": "clause", "offset": [935, 952]}, {"key": "the-approval", "type": "clause", "offset": [1062, 1074]}, {"key": "collect-data", "type": "clause", "offset": [1148, 1160]}, {"key": "relating-to", "type": "definition", "offset": [1161, 1172]}, {"key": "comparable-rates", "type": "definition", "offset": [1173, 1189]}, {"key": "selection-of-the", "type": "clause", "offset": [1195, 1211]}, {"key": "terms-of", "type": "definition", "offset": [1238, 1246]}, {"key": "number-and-identity", "type": "clause", "offset": [1247, 1266]}, {"key": "for-the-supplier", "type": "clause", "offset": [1286, 1302]}, {"key": "professional-judgment", "type": "definition", "offset": [1305, 1326]}, {"key": "market-intelligence", "type": "clause", "offset": [1334, 1353]}, {"key": "published-information", "type": "definition", "offset": [1404, 1425]}, {"key": "pursuant-to-paragraph", "type": "clause", "offset": [1431, 1452]}, {"key": "information-from", "type": "clause", "offset": [1468, 1484]}, {"key": "other-suppliers", "type": "definition", "offset": [1485, 1500]}, {"key": "adjustment-factors", "type": "definition", "offset": [1552, 1570]}, {"key": "equivalent-data", "type": "definition", "offset": [1656, 1671]}, {"key": "calculate-the", "type": "clause", "offset": [1702, 1715]}, {"key": "upper-quartile", "type": "definition", "offset": [1716, 1730]}, {"key": "determine-whether", "type": "clause", "offset": [1732, 1749]}, {"key": "benchmarked-rates", "type": "definition", "offset": [1794, 1811]}, {"key": "good-value", "type": "definition", "offset": [1828, 1838]}, {"key": "agrees-to", "type": "clause", "offset": [1853, 1862]}, {"key": "reasonable-endeavours", "type": "clause", "offset": [1871, 1892]}, {"key": "obtain-information", "type": "clause", "offset": [1896, 1914]}, {"key": "have-regard-to", "type": "definition", "offset": [2030, 2044]}, {"key": "assessment-of-the", "type": "clause", "offset": [2097, 2114]}, {"key": "in-order-to", "type": "clause", "offset": [2158, 2169]}, {"key": "terms-and", "type": "clause", "offset": [2210, 2219]}, {"key": "business-environment", "type": "clause", "offset": [2220, 2240]}, {"key": "the-customers", "type": "clause", "offset": [2341, 2354]}, {"key": "exchange-rates", "type": "clause", "offset": [2357, 2371]}, {"key": "other-factors", "type": "clause", "offset": [2377, 2390]}], "samples": [{"hash": "a6S8PePSmoT", "uri": "/contracts/a6S8PePSmoT#benchmarking-process", "label": "Framework Agreement", "score": 30.3053283691, "published": true}, {"hash": "bKV7wi2GcsA", "uri": "/contracts/bKV7wi2GcsA#benchmarking-process", "label": "Framework Agreement", "score": 29.782491684, "published": true}], "snippet": "The Supplier shall produce and send to the Authority for Approval, a draft plan for the Benchmark Review. The plan must include: a proposed timetable for the Benchmark Review; a description of the benchmarking methodology to be used; a description that demonstrates objectively and transparently that the benchmarking methodology to be used is capable of fulfilling the benchmarking purpose; and a description of how the Supplier will scope and identify the Comparison Group. The Authority must give notice in writing to the Supplier within ten (10) Working Days after receiving the draft plan, advising whether it Approves the draft plan, or, if it does not approve the draft plan, suggesting amendments to that plan. The Authority may not unreasonably withhold or delay its Approval of the draft plan and any suggested amendments must be reasonable. Where the Authority suggests amendments to the draft plan under paragraph 217.3.3, the Supplier must produce an amended draft plan. Paragraph 217.3.2 shall apply to any amended draft plan. Once it has received the Approval of the draft plan, the Supplier shall: finalise the Comparison Group and collect data relating to Comparable Rates. The selection of the Comparable Rates (both in terms of number and identity) shall be a matter for the Supplier's professional judgment using: market intelligence; the Supplier's own data and experience; relevant published information; and pursuant to paragraph 217.3.7 below, information from other suppliers or purchasers on Comparable Rates; by applying the adjustment factors listed in paragraph 217.3.7 and from an analysis of the Comparable Rates, derive the Equivalent Data; using the Equivalent Data to calculate the Upper Quartile; determine whether or not each Benchmarked Rate is, and/or the Benchmarked Rates as a whole are, Good Value. The Supplier agrees to use its reasonable endeavours to obtain information from other suppliers or purchasers on Comparable Rates. In carrying out the benchmarking analysis the Supplier may have regard to the following matters when performing a comparative assessment of the Benchmarked Rates and the Comparable Rates in order to derive Equivalent Data: the contractual terms and business environment under which the Comparable Rates are being provided (including the scale and geographical spread of the customers); exchange rates; any other factors reasonably identified by the Supplier, which, if not taken into consideration, could unfairly cause the Supplier's pricing to appear non-competitive.", "hash": "f5eaf63d3d9cd883be90040b800b4a16", "id": 2}, {"size": 3, "snippet_links": [{"key": "framework-overview", "type": "clause", "offset": [27, 45]}], "samples": [{"hash": "gxzdbQAUHyF", "uri": "/contracts/gxzdbQAUHyF#benchmarking-process", "label": "Term Sheet for Subscriber Units and Services (Motorola Mobility Holdings, Inc)", "score": 19.9117050171, "published": true}, {"hash": "9ZQggcAbpeE", "uri": "/contracts/9ZQggcAbpeE#benchmarking-process", "label": "Term Sheet for Subscriber Units and Services Agreement (Motorola Mobility Holdings, Inc)", "score": 19.7665977478, "published": true}, {"hash": "SbPSwJDWVH", "uri": "/contracts/SbPSwJDWVH#benchmarking-process", "label": "Subscriber Units and Services Agreement (Nextel Communications Inc)", "score": 19.0, "published": true}], "snippet": "2.7.1 Benchmarking Process Framework Overview\n2.7.2 Pre-Ship Acceptance", "hash": "b66d4f4f53264631aaa10dc7432bad61", "id": 8}, {"size": 97, "snippet_links": [{"key": "the-supplier-shall", "type": "clause", "offset": [6, 24]}, {"key": "to-the-authority", "type": "clause", "offset": [42, 58]}, {"key": "for-approval", "type": "definition", "offset": [59, 71]}, {"key": "draft-plan", "type": "definition", "offset": [75, 85]}, {"key": "benchmark-review", "type": "definition", "offset": [94, 110]}, {"key": "the-plan", "type": "clause", "offset": [118, 126]}, {"key": "proposed-timetable", "type": 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Authority for Approval, a draft plan for the Benchmark Review.\n3.2.2 The plan must include:\n(a) a proposed timetable for the Benchmark Review;\n(b) a description of the benchmarking methodology to be used;\n(c) a description that demonstrates objectively and transparently that the benchmarking methodology to be used is capable of fulfilling the benchmarking purpose; and\n(d) a description of how the Supplier will scope and identify the Comparison Group.\n3.2.3 The Authority must give notice in writing to the Supplier within ten (10) Working Days after receiving the draft plan, advising whether it Approves the draft plan, or, if it does not approve the draft plan, suggesting amendments to that plan. The Authority may not unreasonably withhold or delay its Approval of the draft plan and any suggested amendments must be reasonable.\n3.2.4 Where the Authority suggests amendments to the draft plan under paragraph 3.2.3, the Supplier must produce an amended draft plan. Paragraph 3.2.2 shall apply to any amended draft plan.\n3.2.5 Once it has received the Approval of the draft plan, the Supplier shall:\n(a) finalise the Comparison Group and collect data relating to Comparable Rates. The selection of the Comparable Rates (both in terms of number and identity) shall be a matter for the Supplier's professional judgment using:\n(i) market intelligence;\n(ii) the Supplier's own data and experience;\n(iii) relevant published information; and\n(iv) pursuant to paragraph 3.2.7 below, information from other suppliers or purchasers on Comparable Rates;\n(b) by applying the adjustment factors listed in paragraph 3.2.7 and from an analysis of the Comparable Rates, derive the Equivalent Data;\n(c) using the Equivalent Data to calculate the Upper Quartile;\n(d) determine whether or not each Benchmarked Rate is, and/or the Benchmarked Rates as a whole are, Good Value.\n3.2.6 The Supplier agrees to use its reasonable endeavours to obtain information from other suppliers or purchasers on Comparable Rates.\n3.2.7 In carrying out the benchmarking analysis the Supplier may have regard to the following matters when performing a comparative assessment of the Benchmarked Rates and the Comparable Rates in order to derive Equivalent Data:\n(a) the contractual terms and business environment under which the Comparable Rates are being provided (including the scale and geographical spread of the customers);\n(b) exchange rates;\n(c) any other factors reasonably identified by the Supplier, which, if not taken into consideration, could unfairly cause the Supplier's pricing to appear non-competitive.", "hash": "ec321d54909bfcf1c22a205634944b34", "id": 1}, {"size": 17, "snippet_links": [{"key": "the-supplier-shall", "type": "clause", "offset": [0, 18]}, {"key": "to-the-authority", "type": "clause", "offset": [36, 52]}, {"key": "for-approval", "type": "definition", "offset": [53, 65]}, {"key": "draft-plan", "type": "definition", "offset": [69, 79]}, {"key": "benchmark-review", "type": "definition", "offset": [88, 104]}], "samples": [{"hash": "bhswLojIvYZ", "uri": "/contracts/bhswLojIvYZ#benchmarking-process", "label": "Framework Agreement", "score": 27.6922092438, "published": true}, {"hash": "1oRSSt5xFcZ", "uri": "/contracts/1oRSSt5xFcZ#benchmarking-process", "label": "Framework Agreement", "score": 26.8642959595, "published": true}, {"hash": "lcDH1s3KnVG", "uri": "/contracts/lcDH1s3KnVG#benchmarking-process", "label": "Liquid Fuels Framework Agreement", "score": 22.8494186401, "published": true}], "snippet": "The Supplier shall produce and send to the Authority for Approval, a draft plan for the Benchmark Review.", "hash": "cb53b67873ce724b503b97b34fa83fbd", "id": 5}, {"size": 7, "snippet_links": [{"key": "the-individual", "type": "clause", "offset": [172, 186]}, {"key": "the-applicable", "type": "clause", "offset": [266, 280]}, {"key": "will-provide", "type": "clause", "offset": [318, 330]}, {"key": "requested-by", "type": "definition", "offset": [346, 358]}, {"key": "in-order-to", "type": "clause", "offset": [363, 374]}, {"key": "subject-to-the", "type": "clause", "offset": [491, 505]}, {"key": "fixed-price-component", "type": "definition", "offset": 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"type": "clause", "offset": [3338, 3351]}, {"key": "service-levels", "type": "definition", "offset": [3356, 3370]}, {"key": "the-nature", "type": "clause", "offset": [3378, 3388]}, {"key": "performance-standards", "type": "definition", "offset": [3398, 3419]}, {"key": "type-of", "type": "definition", "offset": [3424, 3431]}, {"key": "by-supplier", "type": "clause", "offset": [3463, 3474]}, {"key": "vendor-financing", "type": "definition", "offset": [3668, 3684]}, {"key": "other-factors", "type": "clause", "offset": [3689, 3702]}, {"key": "by-the-customer", "type": "clause", "offset": [3764, 3779]}, {"key": "the-term-of-the-agreement", "type": "clause", "offset": [3810, 3835]}, {"key": "vendor-pricing", "type": "clause", "offset": [3862, 3876]}, {"key": "of-customer", "type": "clause", "offset": [3899, 3910]}, {"key": "existing-assets", "type": "clause", "offset": [3913, 3928]}, {"key": "the-cost", "type": "clause", "offset": [4002, 4010]}, {"key": "future-assets", "type": "definition", "offset": [4024, 4037]}, {"key": "factors-considered", "type": "clause", "offset": [4075, 4093]}, {"key": "to-account", "type": "definition", "offset": [4119, 4129]}], "samples": [{"hash": "7aEG7s9gV2b", "uri": "/contracts/7aEG7s9gV2b#benchmarking-process", "label": "Master Services Agreement (Gap Inc)", "score": 24.6960983276, "published": true}, {"hash": "95hjEzzwJDT", "uri": "/contracts/95hjEzzwJDT#benchmarking-process", "label": "Master Services Agreement (Gap Inc)", "score": 24.4414787292, "published": true}], "snippet": "A. Commencing *, Gap may initiate a benchmark analysis of (1) *, (2) *, (3) *, and/or (4) *. The benchmark analysis of the Aggregated Services shall include an analysis of the individual IT components set forth in Table C-1.2(a) (Charges by Country Retained) within the applicable Functional Service Area(s). Supplier will provide, as reasonably requested by Gap in order to facilitate a meaningful and effective benchmark analysis, a detailed charge(s) breakdown of the Aggregated Services subject to the benchmark analysis into the elements of *. Additionally, as may be required to normalize the benchmark analysis, the fixed price component of the Annual Services Charge set forth in Table C-1.2(a) (Charges by Country Retained) shall be allocated on a prorated basis to each of the Aggregated Service(s). Such allocation will be accomplished by dividing the then current Contract Year Charges for the applicable Aggregated Service(s) subject to the benchmark analysis by the total Annual Services Charge for the then current Contract Year Charges for the applicable Aggregated Service(s) subject to the benchmark analysis by the total Annual Services Charge for the then __________________________ *Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. current Contract Year to obtain the percentage of the fixed price Annual Services Charge to add to the Aggregated Service(s) in order to establish the then current total price for the Aggregated Service(s) subject to the benchmark analysis. Gap agrees not to duplicate a benchmarking for Aggregated Services within any * period. Gap will use Gartner Inc. for any such benchmarking or such other company as otherwise mutually agreed to in writing by the Parties (the \u201cBenchmarker\u201d) to objectively perform such benchmarking.\nB. Each Party shall have the right to review the benchmarking procedures to be utilized by the Benchmarker. If and to the extent Gap and Supplier agree on specific directions, processes or methodologies to be provided to or applied by the Benchmarker, the Benchmarker shall be provided such directions and instructed to apply such processes or methodologies. Otherwise, the Benchmarker shall be instructed to use its professional judgment as to the appropriate processes and methodologies to be applied.\nC. The Benchmarker shall execute an appropriately protective confidentiality agreement consistent with the terms of this Agreement that contains standard non-disclosure agreement protections, provided that Supplier shall have no obligation hereunder to (i) provide the Benchmarker any proprietary information or data relating to Supplier\u2019s agreements with other customers or (ii) disclose to the Benchmarker Supplier\u2019s cost of delivering the Services under this Agreement.\nD. The Benchmarker shall have no financial incentive in the outcome of its analysis. The Benchmarker shall compare (using data from a representative sampling of contracts) the quality, resource utilization, and charges of the Aggregated Service(s) against the quality, resource utilization and charges of information technology service providers performing similar services to ensure that Gap is obtaining pricing and levels of service that are competitive with market prices and service levels, given the nature, volume, performance standards and type of Aggregated Service(s) provided by Supplier hereunder (\u201cBenchmarking\u201d). The prices established as a result of the Benchmarking shall be the \u201cBenchmark\u201d. In making this comparison, the Benchmarker shall insure its comparison accounts for vendor financing and other factors including: (i) whether vendor transition-in charges are paid by the customer as incurred or amortized over the term of the agreement; (ii) the extent to which vendor pricing includes the purchase of customer\u2019s existing assets and on what basis; and (iii) the extent to which vendor pricing includes the cost of acquiring future assets. The Benchmarker shall identify such factors considered and the methodology used to account for such factors in its comparison.", "hash": "1a7642ed1e63ce832a0d91516884a05b", "id": 6}, {"size": 4, "snippet_links": [{"key": "the-parties-shall", "type": "clause", "offset": [0, 17]}, {"key": "prior-to", "type": "definition", "offset": [55, 63]}, {"key": "by-the-parties", "type": "clause", "offset": [186, 200]}, {"key": "the-foregoing", "type": "definition", "offset": [213, 226]}, {"key": "provider-shall", "type": "clause", "offset": [240, 254]}], "samples": [{"hash": "dWtofFpDSXN", "uri": "/contracts/dWtofFpDSXN#benchmarking-process", "label": "Systems Services Agreement (Exult Inc)", "score": 18.0, "published": true}, {"hash": "9BawWrwSkQu", "uri": "/contracts/9BawWrwSkQu#benchmarking-process", "label": "Systems Services Agreement (Exult Inc)", "score": 18.0, "published": true}], "snippet": "The Parties shall not conduct any Benchmarking Process prior to [***]* Thereafter, no Benchmarking Process shall be conducted more frequently than [***]* period, unless otherwise agreed by the Parties. Subject to the foregoing, Company and Provider shall designate the time when each Benchmarking Process shall be undertaken.", "hash": "fe76a306535db7a1bb53df92aa0ebfe1", "id": 7}, {"size": 2, "snippet_links": [{"key": "section-42", "type": "clause", "offset": [7, 18]}, {"key": "the-parties-will", "type": "clause", "offset": [20, 36]}, {"key": "an-annual", "type": "clause", "offset": [45, 54]}, {"key": "to-ensure", "type": "clause", "offset": [77, 86]}], "samples": [{"hash": "lcWW6qYwSap", "uri": "/contracts/lcWW6qYwSap#benchmarking-process", "label": "Contract for the Supply of Fulfilment and Callcenter Services (TRX Inc/Ga)", "score": 19.0, "published": true}, {"hash": "a2QgqYiPFh3", "uri": "/contracts/a2QgqYiPFh3#benchmarking-process", "label": "Contract for the Supply of Fulfilment and Callcenter Services (TRX Inc/Ga)", "score": 19.0, "published": true}], "snippet": "As per Section 4.2, the parties will conduct an annual Benchmarking process, to ensure that pricing for the TRANXACT and SELEX Services hereunder is competitive.", "hash": "f67bd6234d5ef7278606e50dc3814283", "id": 10}, {"size": 21, "snippet_links": [{"key": "the-supplier-shall", "type": "clause", "offset": [6, 24]}, {"key": "to-the-authority", "type": "clause", "offset": [42, 58]}, {"key": "for-approval", "type": "definition", "offset": [59, 71]}, {"key": "draft-plan", "type": "definition", "offset": [75, 85]}, {"key": "benchmark-review", "type": "definition", "offset": [94, 110]}, {"key": "the-plan", "type": "clause", "offset": [118, 126]}, {"key": "proposed-timetable", "type": "clause", "offset": [151, 169]}, {"key": "description-of-the", "type": "clause", "offset": [206, 224]}, {"key": "methodology-to", "type": "clause", "offset": [238, 252]}, {"key": "capable-of", "type": "definition", "offset": [380, 390]}, {"key": "the-supplier-will", "type": "clause", "offset": [461, 478]}, {"key": "scope-and", "type": "clause", "offset": [479, 488]}, {"key": "comparison-group", "type": "definition", "offset": [502, 518]}, {"key": "the-authority-must", "type": "clause", "offset": [526, 544]}, {"key": "notice-in-writing", "type": "definition", "offset": [550, 567]}, {"key": "to-the-supplier", "type": "clause", "offset": [568, 583]}, {"key": "after-receiving", "type": "clause", "offset": [613, 628]}, {"key": "amendments-to", "type": "clause", "offset": [744, 757]}, {"key": "the-authority-may", "type": "clause", "offset": [769, 786]}, {"key": "approval-of", "type": "clause", "offset": [826, 837]}], "samples": [{"hash": "jRmFMWBLwnk", "uri": "/contracts/jRmFMWBLwnk#benchmarking-process", "label": "Framework Agreement", "score": 26.1704311371, "published": true}, {"hash": "gvolPcYANYt", "uri": "/contracts/gvolPcYANYt#benchmarking-process", "label": "Framework Agreement", "score": 22.9685153961, "published": true}, {"hash": "f94DIMxeuXs", "uri": "/contracts/f94DIMxeuXs#benchmarking-process", "label": "Framework Agreement", "score": 22.9685153961, "published": true}], "snippet": "2.2.1 The Supplier shall produce and send to the Authority for Approval, a draft plan for the Benchmark Review.\n2.2.2 The plan must include:\n2.2.2.1 a proposed timetable for the Benchmark Review;\n2.2.2.2 a description of the benchmarking methodology to be used;\n2.2.2.3 a description that demonstrates objectively and transparently that the benchmarking methodology to be used is capable of fulfilling the benchmarking purpose; and\n2.2.2.4 a description of how the Supplier will scope and identify the Comparison Group.\n2.2.3 The Authority must give notice in writing to the Supplier within ten (10) Working Days after receiving the draft plan, advising whether it Approves the draft plan, or, if it does not approve the draft plan, suggesting amendments to that plan. The Authority may not unreasonably withhold or delay its Approval of the draft plan and any suggested amendments must be reasonable.", "hash": "09674e1595eac38e2dfadb24922f459b", "id": 3}, {"size": 2, "snippet_links": [{"key": "the-parties-shall", "type": "clause", "offset": [3, 20]}, {"key": "prior-to", "type": "definition", "offset": [58, 66]}, {"key": "by-the-parties", "type": "clause", "offset": [189, 203]}, {"key": "the-foregoing", "type": "definition", "offset": [216, 229]}, {"key": "provider-shall", "type": "clause", "offset": [243, 257]}, {"key": "confidential-information", "type": "definition", "offset": [350, 374]}, {"key": "schedule-p", "type": "clause", "offset": [393, 403]}, {"key": "technical-services-agreement", "type": "definition", "offset": [406, 434]}, {"key": "proprietary-and-confidential", "type": "clause", "offset": [462, 490]}, {"key": "international-paper", "type": "definition", "offset": [491, 510]}, {"key": "consistent-with", "type": "clause", "offset": [571, 586]}, {"key": "in-all-material-respects", "type": "definition", "offset": [588, 612]}, {"key": "agreed-to-by-the", "type": "definition", "offset": [668, 684]}, {"key": "in-consultation-with", "type": "definition", "offset": [694, 714]}, {"key": "number-of", "type": "definition", "offset": [799, 808]}, {"key": "to-the-services", "type": "clause", "offset": [877, 892]}, {"key": "the-arrangements", "type": "clause", "offset": [1011, 1027]}, {"key": "and-company", "type": "clause", "offset": [1045, 1056]}, {"key": "this-agreement", "type": "clause", "offset": [1063, 1077]}, {"key": "the-nature", "type": "clause", "offset": [1102, 1112]}, {"key": "services-received", "type": "clause", "offset": [1124, 1141]}, {"key": "performance-standards", "type": "definition", "offset": [1189, 1210]}, {"key": "term-of-agreement", "type": "definition", "offset": [1221, 1238]}, {"key": "location-of-services", "type": "clause", "offset": [1240, 1260]}, {"key": "made-pursuant-to", "type": "clause", "offset": [1284, 1300]}, {"key": "in-connection-with", "type": "clause", "offset": [1304, 1322]}, {"key": "terms-and-conditions", "type": "clause", "offset": [1358, 1378]}, {"key": "cooperate-with", "type": "clause", "offset": [1401, 1415]}, {"key": "reasonable-information", "type": "definition", "offset": [1517, 1539]}, {"key": "details-of", "type": "clause", "offset": [1714, 1724]}, {"key": "other-customers", "type": "definition", "offset": [1725, 1740]}, {"key": "information-without", "type": "clause", "offset": [1755, 1774]}, {"key": "to-provider", "type": "definition", "offset": [1842, 1853]}, {"key": "completion-of", "type": "definition", "offset": [1964, 1977]}, {"key": "benchmark-results", "type": "definition", "offset": [2038, 2055]}, {"key": "each-party", "type": "clause", "offset": [2059, 2069]}, {"key": "account-manager", "type": "clause", "offset": [2072, 2087]}, {"key": "delivery-of-the", "type": "clause", "offset": [2120, 2135]}, {"key": "schedule-one", "type": "clause", "offset": [2236, 2248]}, {"key": "either-party", "type": "clause", "offset": [2326, 2338]}, {"key": "benchmark-information", "type": "definition", "offset": [2357, 2378]}], "samples": [{"hash": "bjYejzd4TK9", "uri": "/contracts/bjYejzd4TK9#benchmarking-process", "label": "Technical Services Agreement (Exult Inc)", "score": 18.0, "published": true}, {"hash": "6nwY2NTGBva", "uri": "/contracts/6nwY2NTGBva#benchmarking-process", "label": "Technical Services Agreement (Exult Inc)", "score": 18.0, "published": true}], "snippet": "a. The Parties shall not conduct any Benchmarking Process prior to [***]* Thereafter, no Benchmarking Process shall be conducted more frequently than [***]* period, unless otherwise agreed by the Parties. Subject to the foregoing, Company and Provider shall designate the time when each Benchmarking Process shall be undertaken.\nb. [***]* -------- * Confidential information has been omitted. Schedule P - Technical Services Agreement - Final 1 October 18, 2001 Proprietary and Confidential International Paper / Exult\nc. The Benchmarking Process shall be based upon and consistent with, in all material respects, the benchmarking methodology, principles and approach agreed to by the Parties, in consultation with the Benchmarker, which shall include:\n(i) a representative sampling of a sufficient number of arrangements between providers and receivers of services comparable to the Services (the \"Comparables\"); and\n(ii) any appropriate adjustments due to differences between the Comparables on one hand, and the arrangements between Provider and Company under this Agreement, such as differences in the nature or type of services received, the respective service environments, relative performance standards, volumes, term of agreement, location of services, amount of investments made pursuant to or in connection with the Comparables, and other similar terms and conditions.\nd. The Parties shall cooperate with each other and the Benchmarker to facilitate the Benchmarking Process, which shall include providing reasonable information as is necessary to conduct the Benchmarking Process; provided, however, that Provider will not be required to (i) disclose any of its Confidential Information, (ii) disclose details of other customers' confidential information without such customers' consent, or (iii) provide any information relating to Provider's margins or costs.\ne. Within [***]* (or as otherwise agreed to by the Parties and the Benchmarker) after the completion of any Benchmarking Process, the Benchmarker shall deliver the Benchmark Results to each Party's Account Manager.\nf. During the [***]* following delivery of the Benchmark Results from the Benchmarker, Company and Provider shall review the Benchmark Results and schedule one or more meetings (which shall include the Benchmarker) to address any issues either Party may have with the Benchmark information or the Benchmark Results.", "hash": "04f29fa51cc4ac8e52c912e485199ad7", "id": 9}], "next_curs": "Cl0SV2oVc35sYXdpbnNpZGVyY29udHJhY3RzcjkLEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2Ih1iZW5jaG1hcmtpbmctcHJvY2VzcyMwMDAwMDAwYQyiAQJlbhgAIAA=", "clause": {"title": "Benchmarking Process", "size": 222, "children": [["post-ship-acceptance", "Post-Ship Acceptance"], ["benchmark-review", "Benchmark Review"], ["benchmark-process-methodology", "Benchmark Process Methodology"], ["initiating-benchmarking", "Initiating Benchmarking"], ["general", "General"]], "parents": [["benchmarking", "Benchmarking"], ["electronic-database", "ELECTRONIC DATABASE"], ["introduction", "INTRODUCTION"], ["acknowledgement-of-the-order", "ACKNOWLEDGEMENT OF THE ORDER"], ["customer-satisfaction-and-benchmarking", "Customer Satisfaction and Benchmarking"]], "id": "benchmarking-process", "related": [["benchmarking", "Benchmarking", "Benchmarking"], ["bidding-process", "Bidding Process", "Bidding Process"], ["ordering-process", "Ordering Process", "Ordering Process"], ["offering-process", "Offering Process", "Offering Process"], ["billing-procedure", "BILLING PROCEDURE", "BILLING PROCEDURE"]], "related_snippets": [], "updated": "2025-07-26T06:21:18+00:00", "also_ask": ["What key metrics and data sources must be specified to ensure a fair benchmarking process?", "How can the clause be drafted to prevent manipulation or cherry-picking of benchmarks?", "What negotiation leverage does each party gain or lose through the benchmarking mechanism?", "How have courts interpreted enforceability of benchmarking clauses in similar contracts?", "What are the most common pitfalls or fatal flaws in benchmarking process clauses?"], "drafting_tip": "Specify benchmarking criteria and procedures to ensure objectivity, require mutual agreement on benchmarks to prevent disputes, and define confidentiality obligations to protect sensitive information.", "explanation": "The Benchmarking Process clause establishes the procedures and standards for evaluating the performance, quality, or cost of goods or services provided under an agreement. Typically, it outlines how benchmarks are selected, the frequency and methodology of assessments, and the steps to be taken if performance falls below agreed standards. For example, it may allow a customer to compare a supplier\u2019s services to industry norms or competitors and require corrective action if deficiencies are found. This clause ensures transparency and accountability, helping both parties maintain service levels and address underperformance efficiently."}, "json": true, "cursor": ""}}