{"component": "clause", "props": {"groups": [{"snippet": "The Parties will bill each other in a timely manner. Neither Party will initiate credit claims or bill the other Party for previously unbilled, under- billed or over-billed charges for services that were provided more than one (1) year prior to the applicable bill date. Each Party will provide prompt notice of any intent to claim credits or bill for charges incurred more than ninety (90) calendar days prior.", "snippet_links": [{"key": "the-parties-will", "type": "clause", "offset": [0, 16]}, {"key": "in-a-timely-manner", "type": "definition", "offset": [33, 51]}, {"key": "neither-party", "type": "definition", "offset": [53, 66]}, {"key": "credit-claims", "type": "clause", "offset": [81, 94]}, {"key": "other-party", "type": "clause", "offset": [107, 118]}, {"key": "charges-for-services", "type": "clause", "offset": [173, 193]}, {"key": "the-applicable", "type": "clause", "offset": [245, 259]}, {"key": "bill-date", "type": "definition", "offset": [260, 269]}, {"key": "will-provide", "type": "clause", "offset": [282, 294]}, {"key": "notice-of-any", "type": "clause", "offset": [302, 315]}, {"key": "days-prior", "type": "definition", "offset": [400, 410]}], "samples": [{"hash": "iQ3T2SDAEDJ", "uri": "/contracts/iQ3T2SDAEDJ#back-billing", "label": "Interconnection and Reciprocal Compensation Agreement", "score": 31.8262882233, "published": true}, {"hash": "9i172BVxxOd", "uri": "/contracts/9i172BVxxOd#back-billing", "label": "Interconnection Agreement", "score": 31.7688045502, "published": true}, {"hash": "3fl2H54AwvR", "uri": "/contracts/3fl2H54AwvR#back-billing", "label": "Resale Agreement", "score": 31.0772666931, "published": true}], "size": 30, "hash": "470e0b4a12bbbfd436a38284bb73d915", "id": 2}, {"snippet": "Neither Party will \u2587\u2587\u2587\u2587 the other Party for previously unbilled charges that are for more than one-year prior to the current billing date.", "snippet_links": [{"key": "neither-party", "type": "definition", "offset": [0, 13]}, {"key": "other-party", "type": "clause", "offset": [28, 39]}, {"key": "unbilled-charges", "type": "clause", "offset": [55, 71]}, {"key": "the-current", "type": "clause", "offset": [113, 124]}, {"key": "billing-date", "type": "clause", "offset": [125, 137]}], "samples": [{"hash": "hhJOORLvjdf", "uri": "/contracts/hhJOORLvjdf#back-billing", "label": "Interconnection, Resale and Unbundling Agreement", "score": 24.1704311371, "published": true}, {"hash": "iPZdep4GT2V", "uri": "/contracts/iPZdep4GT2V#back-billing", "label": "Resale Agreement", "score": 23.045173645, "published": true}, {"hash": "4WYri49vtUh", "uri": "/contracts/4WYri49vtUh#back-billing", "label": "Interconnection, Resale and Unbundling Agreement", "score": 23.0383300781, "published": true}], "size": 39, "hash": "56d144e2f51d10dd6611c088c3ba2d8e", "id": 1}, {"snippet": "30.1 Notwithstanding any contrary provision contained in these terms and subject always to Clause 30.2 below, We shall only issue an invoice to a Micro Business customer or otherwise seek to recover (including via a prepayment meter) the Prices for the supply of electricity from that Micro Business customer (hereinafter a \u201ccharge recovery action\u201d) in respect of:\n(a) units of electricity which could reasonably be considered to have been consumed within the 12 months preceding the date the charge recovery action was taken; and\n(b) where applicable, amounts in respect of a standing charge or any other type of supply charge accrued within the 12 months preceding the date the charge recovery action was taken.\n30.2 Clause 30.1 does not apply in the following circumstances:\n(a) where any charge recovery action was taken prior to 1 November 2018;\n(b) We or any of Our representatives, have taken any charge recovery action on or following 1 November 2018 in a manner which complied with Clause 30.1 and, due to non-payment are continuing to take steps to obtain payment for the same units of electricity and, where applicable, the same amounts in respect of a standing charge or other type of supply charge;\n(c) We have been unable to take a charge recovery action for the correct amount of electricity consumed due to obstructive or manifestly unreasonable behaviour of the Micro Business customer;\n(d) any other circumstances, which the regulatory authority may specify by publishing a statement in writing.", "snippet_links": [{"key": "terms-and", "type": "clause", "offset": [63, 72]}, {"key": "subject-always-to", "type": "clause", "offset": [73, 90]}, {"key": "invoice-to", "type": "clause", "offset": [133, 143]}, {"key": "micro-business-customer", "type": "definition", "offset": [146, 169]}, {"key": "supply-of-electricity", "type": "clause", "offset": [253, 274]}, {"key": "recovery-action", "type": "definition", "offset": [332, 347]}, {"key": "in-respect-of", "type": "definition", "offset": [350, 363]}, {"key": "the-charge", "type": "clause", "offset": [489, 499]}, {"key": "where-applicable", "type": "clause", "offset": [535, 551]}, {"key": "standing-charge", "type": "clause", "offset": [577, 592]}, {"key": "type-of", "type": "definition", "offset": [606, 613]}, {"key": "supply-charge", "type": "clause", "offset": [614, 627]}, {"key": "in-the-following-circumstances", "type": "clause", "offset": [746, 776]}, {"key": "prior-to", "type": "clause", "offset": [825, 833]}, {"key": "november-2018", "type": "clause", "offset": [836, 849]}, {"key": "our-representatives", "type": "definition", "offset": [868, 887]}, {"key": "payment-for-the", "type": "clause", "offset": [1066, 1081]}, {"key": "unreasonable-behaviour", "type": "definition", "offset": [1349, 1371]}, {"key": "other-circumstances", "type": "clause", "offset": [1412, 1431]}, {"key": "regulatory-authority", "type": "definition", "offset": [1443, 1463]}, {"key": "statement-in-writing", "type": "clause", "offset": [1492, 1512]}], "samples": [{"hash": "54QNh9vr7pN", "uri": "/contracts/54QNh9vr7pN#back-billing", "label": "Standard Terms and Conditions for Electricity Supply", "score": 27.1718006134, "published": true}, {"hash": "3RcoytkhZDS", "uri": "/contracts/3RcoytkhZDS#back-billing", "label": "Standard Terms and Conditions for Electricity Supply", "score": 25.4360027313, "published": true}, {"hash": "8OQjZ5Y9crE", "uri": "/contracts/8OQjZ5Y9crE#back-billing", "label": "Standard Terms and Conditions for Electricity Supply", "score": 24.9541416168, "published": true}], "size": 3, "hash": "11e102f48445b270e5717f40dd89a315", "id": 7}, {"snippet": "Neither Party will bill the other Party for previously unbilled charges for services that were provided longer ago than one (1) year.", "snippet_links": [{"key": "neither-party", "type": "definition", "offset": [0, 13]}, {"key": "other-party", "type": "clause", "offset": [28, 39]}, {"key": "charges-for-services", "type": "clause", "offset": [64, 84]}], "samples": [{"hash": "4AH6zJzJopa", "uri": "/contracts/4AH6zJzJopa#back-billing", "label": "Traffic Exchange Agreement", "score": 27.3900318146, "published": true}, {"hash": "cR1I727UWsj", "uri": "/contracts/cR1I727UWsj#back-billing", "label": "Traffic Exchange Agreement", "score": 19.0, "published": true}], "size": 8, "hash": "1fda4c632d3d54d8b94feb0b1c631ff0", "id": 5}, {"snippet": "22.1 For the purposes of this clause \u201cYou\u201d means you, the Customer and \u201cOur\u201d, \u201cWe\u201d or \u201cUs\u201d means SSE Energy Supply Limited and/or our permitted successors and/or assignees.", "snippet_links": [{"key": "for-the-purposes-of", "type": "clause", "offset": [5, 24]}, {"key": "this-clause", "type": "clause", "offset": [25, 36]}, {"key": "the-customer", "type": "definition", "offset": [54, 66]}, {"key": "energy-supply", "type": "definition", "offset": [101, 114]}, {"key": "permitted-successors", "type": "definition", "offset": [134, 154]}], "samples": [{"hash": "4q3K0yGirn7", "uri": "/contracts/4q3K0yGirn7#back-billing", "label": "Deemed Contract for Supply of Electricity", "score": 34.4980163574, "published": true}, {"hash": "g1qY79Eog1I", "uri": "/contracts/g1qY79Eog1I#back-billing", "label": "Terms and Conditions of a Deemed Contract for Supply of Electricity", "score": 25.5181388855, "published": true}], "size": 2, "hash": "1b31c0a6f10cc599e1c0dc57599e1096", "id": 10}, {"snippet": "III-3 10.2 Dispute..................................................................................................................... III-3", "snippet_links": [], "samples": [{"hash": "4WYri49vtUh", "uri": "/contracts/4WYri49vtUh#back-billing", "label": "Interconnection, Resale and Unbundling Agreement", "score": 23.0383300781, "published": true}, {"hash": "l5qtxy2JFtT", "uri": "/contracts/l5qtxy2JFtT#back-billing", "label": "Resale Agreement", "score": 22.4195747375, "published": true}, {"hash": "j5pOEhoUDOi", "uri": "/contracts/j5pOEhoUDOi#back-billing", "label": "Resale Agreement", "score": 17.0, "published": true}], "size": 21, "hash": "3662073c8a17205f8ef85cf8dbef0d9d", "id": 3}, {"snippet": "The Parties will \u2587\u2587\u2587\u2587 each other in a timely manner. Neither Party will initiate credit claims or \u2587\u2587\u2587\u2587 the other Party for previously unbilled, under- billed or over-billed charges for services that were provided more than one (1) year prior to the applicable \u2587\u2587\u2587\u2587 date. Each Party will provide prompt notice of any intent to claim credits or \u2587\u2587\u2587\u2587 for charges incurred more than ninety (90) calendar days prior.", "snippet_links": [{"key": "the-parties-will", "type": "clause", "offset": [0, 16]}, {"key": "in-a-timely-manner", "type": "definition", "offset": [33, 51]}, {"key": "neither-party", "type": "definition", "offset": [53, 66]}, {"key": "credit-claims", "type": "clause", "offset": [81, 94]}, {"key": "other-party", "type": "clause", "offset": [107, 118]}, {"key": "charges-for-services", "type": "clause", "offset": [173, 193]}, {"key": "the-applicable", "type": "clause", "offset": [245, 259]}, {"key": "will-provide", "type": "clause", "offset": [282, 294]}, {"key": "notice-of-any", "type": "clause", "offset": [302, 315]}, {"key": "days-prior", "type": "definition", "offset": [400, 410]}], "samples": [{"hash": "hfV7cdCmbfN", "uri": "/contracts/hfV7cdCmbfN#back-billing", "label": "Traffic Exchange Agreement", "score": 32.5544281006, "published": true}, {"hash": "dXoc6jfx70d", "uri": "/contracts/dXoc6jfx70d#back-billing", "label": "Traffic Exchange Agreement", "score": 29.8509254456, "published": true}, {"hash": "5tqBPsmk0TQ", "uri": "/contracts/5tqBPsmk0TQ#back-billing", "label": "Traffic Exchange Agreement", "score": 26.7782344818, "published": true}], "size": 14, "hash": "422b5b3f7ad2f8de41720c80ffc79cb7", "id": 4}, {"snippet": "Fusion will endeavor to \u2587\u2587\u2587\u2587 Customer for Services on a timely basis. However, unless proscribed by law, Customer shall nevertheless be liable for all charges irrespective of any delay in billing. No such delay shall constitute a basis for a claim of waiver, estoppel or other excuse of Customer\u2019s obligation to pay for the Services provided irrespective of the length of the delay. Nothing in the Agreement shall toll the running of any statute of limitations applicable to such obligations.", "snippet_links": [{"key": "for-services", "type": "clause", "offset": [38, 50]}, {"key": "customer-shall", "type": "clause", "offset": [105, 119]}, {"key": "all-charges", "type": "clause", "offset": [147, 158]}, {"key": "of-customer", "type": "clause", "offset": [284, 295]}, {"key": "the-services-provided", "type": "clause", "offset": [320, 341]}, {"key": "irrespective-of-the", "type": "clause", "offset": [342, 361]}, {"key": "length-of-the", "type": "clause", "offset": [362, 375]}, {"key": "nothing-in-the-agreement", "type": "clause", "offset": [383, 407]}, {"key": "statute-of-limitations", "type": "definition", "offset": [438, 460]}, {"key": "applicable-to", "type": "definition", "offset": [461, 474]}], "samples": [{"hash": "jMmhnp7EzEm", "uri": "/contracts/jMmhnp7EzEm#back-billing", "label": "Basic Terms and Conditions", "score": 25.0082130432, "published": true}, {"hash": "eoVUaty9FI7", "uri": "/contracts/eoVUaty9FI7#back-billing", "label": "Basic Terms and Conditions", "score": 23.5393562317, "published": true}], "size": 2, "hash": "2a469d63207daff32885081f8306c639", "id": 9}, {"snippet": "Minor adjustments to a Customer\u2019s \u2587\u2587\u2587\u2587, such as an estimated \u2587\u2587\u2587\u2587 or an equal payment plan billing, do not require back-billing treatment.\n(a) Back-billing means the re-billing by the Utility for Energy Services rendered to a Customer because the original \u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587 were discovered to be either too high (over-billed) or too low (under-billed). The discovery may be made by either the Customer or the Utility. The cause of the billing error may include any of the following non-exhaustive reasons or combination thereof:\n(i) stopped meter;\n(ii) metering equipment failure;\n(iii) inaccurate meter, as determined pursuant to Section 7;\n(iv) switched meters;\n(v) double metering;\n(vi) incorrect meter connections;\n(vii) incorrect use of any prescribed apparatus respecting the registration of a meter;\n(viii) incorrect meter multiplier;\n(ix) the application of an incorrect rate;\n(x) incorrect reading of meters or data processing; or\n(xi) tampering, fraud, theft or any other criminal act.\n(b) Where the Customer requests that the meter be tested, the provisions of Section 7 will apply in addition to those set forth in this Section.\n(c) Where metering or billing errors occur and the Customer does not request that the meter be tested, the consumption and demand will be based on the records of the Utility for the Customer or on the Customer\u2019s own records to the extent they are available and accurate or, if not available, on reasonable and fair estimates made by the Utility. Such estimates will be on a consistent basis within each Customer class or according to a contract with the Customer, if applicable.\n(d) If there are reasonable grounds to believe that the Customer has tampered with or otherwise used the Thermal Energy or any component of the Thermal Energy System in an unauthorized way, or there is evidence of fraud, theft or another criminal act, back-billing will be applied for the duration of the unauthorized use, subject to the applicable limitation period provided by law, and the provisions of paragraphs (g), (h), (i) and (j) below will not apply. In addition, the Customer is liable for the direct (unburdened) administrative costs incurred by the Utility in the investigation of any incident of tampering, including the direct costs of repair, or replacement of equipment. Under-billing resulting from circumstances described in this paragraph (d) will bear interest at the rate specified in the Application for Service on unpaid accounts from the date of the original under-billed invoice until the amount under-billed is paid in full.\n(e) In every case of under-billing or over-billing, the cause of the error will be remedied without delay, and the Customer will be promptly notified of the error and of the effect on the Customer\u2019s ongoing \u2587\u2587\u2587\u2587.\n(f) In every case of over-billing, the Utility will refund to the Customer all money incorrectly collected for the duration of the error, subject to the applicable limitation period provided by law. Simple interest, computed at the short-term bank loan rate applicable to the Utility on a monthly basis, will be paid to the Customer.\n(g) Subject to paragraph (d) above, in every case of under-billing, the Utility will back-\u2587\u2587\u2587\u2587 the Customer for the shorter of:\n(i) the duration of the error; or\n(ii) one year, or as otherwise agreed by the Customer and the Utility in writing.\n(h) Subject to paragraph (d) above, in every case of under-billing, the Utility will offer the Customer reasonable terms of repayment. If requested by the Customer, the repayment term will be equivalent in length to the back-billing period. The repayment will be interest free and in equal instalments corresponding to the normal billing cycle. Delinquency in payment of such instalments will be subject to the usual late payment charges.\n(i) Subject to paragraph (d) above, if a Customer disputes a portion of a back-billing due to under-billing based upon either consumption, demand or duration of the error, the Utility will not threaten or cause the discontinuance of Energy Services for the Customer\u2019s failure to pay that portion of the back-billing, unless there is no reasonable ground for the Customer to dispute that portion of the back-billing. The undisputed portion of the \u2587\u2587\u2587\u2587 will be paid by the Customer and the Utility may threaten or cause the discontinuance of Energy Services if such undisputed portion of the \u2587\u2587\u2587\u2587 is not paid.\n(j) Subject to paragraph (d) above, in all instances of back-billing where changes of occupancy have occurred, the Utility will make a reasonable attempt to locate the former Customer. If, after a period of one year, such Customer cannot be located, the over-billing or under-billing applicable to them will be cancelled.", "snippet_links": [{"key": "adjustments-to", "type": "clause", "offset": [6, 20]}, {"key": "payment-plan", "type": "definition", "offset": [78, 90]}, {"key": "by-the-utility", "type": "clause", "offset": [177, 191]}, {"key": "services-rendered", "type": "definition", "offset": [203, 220]}, {"key": "the-original", "type": "definition", "offset": [243, 255]}, {"key": "equipment-failure", "type": "definition", "offset": [553, 570]}, {"key": "pursuant-to-section-7", "type": "clause", "offset": [610, 631]}, {"key": "the-registration", "type": "clause", "offset": [769, 785]}, {"key": "meter-multiplier", "type": "definition", "offset": [815, 831]}, {"key": "application-of", "type": "clause", "offset": [842, 856]}, {"key": "reading-of-meters", "type": "clause", "offset": [890, 907]}, {"key": "data-processing", "type": "clause", "offset": [911, 926]}, {"key": "criminal-act", "type": "definition", "offset": [973, 985]}, {"key": "customer-requests", "type": "clause", "offset": [1001, 1018]}, {"key": "the-meter", "type": "definition", "offset": [1024, 1033]}, {"key": "the-provisions-of-section", "type": "clause", "offset": [1045, 1070]}, {"key": "in-addition-to", "type": "clause", "offset": [1084, 1098]}, {"key": "billing-errors", "type": "clause", "offset": [1154, 1168]}, {"key": "based-on", "type": "definition", "offset": [1270, 1278]}, {"key": "the-records", "type": "clause", "offset": [1279, 1290]}, {"key": "for-the-customer", "type": "clause", "offset": [1306, 1322]}, {"key": "to-the-extent", "type": "clause", "offset": [1356, 1369]}, {"key": "not-available", "type": "clause", "offset": [1409, 1422]}, {"key": "consistent-basis", "type": "definition", "offset": [1506, 1522]}, {"key": "customer-class", "type": "definition", "offset": [1535, 1549]}, {"key": "according-to", "type": "definition", "offset": [1553, 1565]}, {"key": "if-applicable", "type": "clause", "offset": [1596, 1609]}, {"key": "reasonable-grounds-to-believe", "type": "definition", "offset": [1628, 1657]}, {"key": "thermal-energy-system", "type": "definition", "offset": [1755, 1776]}, {"key": "evidence-of", "type": "clause", "offset": [1813, 1824]}, {"key": "applied-for", "type": "definition", "offset": [1884, 1895]}, {"key": "duration-of-the", "type": "clause", "offset": [1900, 1915]}, {"key": "unauthorized-use", "type": "definition", "offset": [1916, 1932]}, {"key": "limitation-period", "type": "definition", "offset": [1960, 1977]}, {"key": "provided-by-law", "type": "definition", "offset": [1978, 1993]}, {"key": "costs-incurred", "type": "clause", "offset": [2151, 2165]}, {"key": "the-investigation", "type": "clause", "offset": [2184, 2201]}, {"key": "costs-of-repair", "type": "clause", "offset": [2253, 2268]}, {"key": "replacement-of-equipment", "type": "clause", "offset": [2273, 2297]}, {"key": "resulting-from", "type": "definition", "offset": [2313, 2327]}, {"key": "the-rate", "type": "definition", "offset": [2396, 2404]}, {"key": "application-for-service", "type": "definition", "offset": [2422, 2445]}, {"key": "unpaid-accounts", "type": "clause", "offset": [2449, 2464]}, {"key": "date-of", "type": "clause", "offset": [2474, 2481]}, {"key": "paid-in-full", "type": "definition", "offset": [2549, 2561]}, {"key": "without-delay", "type": "definition", "offset": [2655, 2668]}, {"key": "the-customer-will", "type": "clause", "offset": [2674, 2691]}, {"key": "effect-on-the", "type": "clause", "offset": [2737, 2750]}, {"key": "utility-will", "type": "clause", "offset": [2815, 2827]}, {"key": "simple-interest", "type": "definition", "offset": [2975, 2990]}, {"key": "applicable-to", "type": "definition", "offset": [3034, 3047]}, {"key": "monthly-basis", "type": "clause", "offset": [3065, 3078]}, {"key": "customer-for", "type": "clause", "offset": [3209, 3221]}, {"key": "one-year", "type": "definition", "offset": [3277, 3285]}, {"key": "customer-and-the", "type": "clause", "offset": [3317, 3333]}, {"key": "in-writing", "type": "clause", "offset": [3342, 3352]}, {"key": "terms-of-repayment", "type": "clause", "offset": [3469, 3487]}, {"key": "requested-by", "type": "clause", "offset": [3492, 3504]}, {"key": "repayment-term", "type": "definition", "offset": [3523, 3537]}, {"key": "in-length", "type": "clause", "offset": [3557, 3566]}, {"key": "billing-period", "type": "clause", "offset": [3579, 3593]}, {"key": "interest-free", "type": "clause", "offset": [3617, 3630]}, {"key": "billing-cycle", "type": "definition", "offset": [3684, 3697]}, {"key": "payment-of", "type": "clause", "offset": [3714, 3724]}, {"key": "late-payment-charges", "type": "definition", "offset": [3771, 3791]}, {"key": "customer-disputes", "type": "clause", "offset": [3834, 3851]}, {"key": "a-portion", "type": "definition", "offset": [3852, 3861]}, {"key": "services-for", "type": "clause", "offset": [4033, 4045]}, {"key": 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