{"component": "clause", "props": {"groups": [{"snippet": "Aside from Scheduled Maintenance, \u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587 guarantees that the Website will be available at least 99.5% of the time, measured on a twelve (12) month basis beginning on the Effective Date of this Agreement, and at least 98.5% of the time measured on a calendar month basis (collectively, the \u201cAvailability Guarantee\u201d).", "size": 12, "samples": [{"hash": "lxVuypINsPu", "uri": "/contracts/lxVuypINsPu#availability-guarantee", "label": "General Terms and Conditions", "score": 30.0524749756, "published": true}, {"hash": "8ZLoeMrtuQ4", "uri": "/contracts/8ZLoeMrtuQ4#availability-guarantee", "label": "General Terms and Conditions", "score": 28.5233020782, "published": true}, {"hash": "2KXyKHeQwRG", "uri": "/contracts/2KXyKHeQwRG#availability-guarantee", "label": "General Terms and Conditions", "score": 28.5233020782, "published": true}], "snippet_links": [{"key": "scheduled-maintenance", "type": "definition", "offset": [11, 32]}, {"key": "the-website", "type": "clause", "offset": [65, 76]}, {"key": "available-at", "type": "definition", "offset": [85, 97]}, {"key": "effective-date-of-this-agreement", "type": "definition", "offset": [178, 210]}, {"key": "calendar-month-basis", "type": "clause", "offset": [257, 277]}], "hash": "f517f8b814dcdf78eeb4134c66ab1b4e", "id": 1}, {"snippet": "1.1. 115 If the Availability Target is not met then, for each hour of Service unavailability or fraction thereof in any calendar month above the Service unavailability time which meets the Availability Target, at your request your account shall be credited by an amount equivalent to one day of Charges (on a pro-rata basis) for the Service with respect to which the Availability Target has not been met.\n1.1. 116 If the Restore Target is not met then, for each day the Restore Target is not met, at your request your account shall be credited by an amount equivalent to one day of Charges (on a pro-rata basis) for the Service with respect to which the Restore Target has not been met. You may obtain no more than one credit per day, irrespective of how often in that day we failed to meet the Restore Target.\n1.1. 117 Notwithstanding anything to the contrary, the maximum total amount of credit issued in any calendar month as the Availability Guarantee remedy shall not exceed the total of the monthly Charges and the start-up Charges (if any) which, absent the credit, would have been charged for that month for the Service with respect to which the Availability Guarantee has not beenmet.\n1.1. 118 The Availability Guarantee in respect of the Availability Target and Restore Target is applicable only if you complete our \"Service Level Agreement Rebate Form\", which is available on request from our Corporate Support department. You are solely responsible for providing us with accurate and current contact information for your account administrator. We will be relieved of our obligations under the Availability Guarantee in respect of an Availability Target and a Restore Target if our contact information for your account administrator is out of date or inaccurate due to your action or omission.\n1.1. 119 We will use all reasonable endeavours to provide you with information regarding the progress of resolving any reported fault before the end of each Customer Update Period, but you acknowledge that we are only required to do so if any new information is available.", "size": 8, "samples": [{"hash": "37hWT2Nyvz9", "uri": "/contracts/37hWT2Nyvz9#availability-guarantee", "label": "Standard Form of Agreement", "score": 28.7696647644, "published": true}, {"hash": "1bKrWcjc4JW", "uri": "/contracts/1bKrWcjc4JW#availability-guarantee", "label": "Standard Form of Agreement", "score": 27.5147151947, "published": true}, {"hash": "kJfq1F4PdKs", "uri": "/contracts/kJfq1F4PdKs#availability-guarantee", "label": "Standard Form Agreement", "score": 27.0724964142, "published": true}], "snippet_links": [{"key": "availability-target", "type": "clause", "offset": [16, 35]}, {"key": "not-met", "type": "definition", "offset": [39, 46]}, {"key": "service-unavailability", "type": "clause", "offset": [70, 92]}, {"key": "calendar-month", "type": "clause", "offset": [120, 134]}, {"key": "the-service", "type": "clause", "offset": [141, 152]}, {"key": "your-account", "type": "clause", "offset": [226, 238]}, {"key": "day-of", "type": "clause", "offset": [288, 294]}, {"key": "with-respect-to", "type": "clause", "offset": [341, 356]}, {"key": "per-day", "type": "definition", "offset": [726, 733]}, {"key": "notwithstanding-anything-to-the-contrary", "type": "clause", "offset": [820, 860]}, {"key": "amount-of-credit", "type": "clause", "offset": [880, 896]}, {"key": "issued-in", "type": "definition", "offset": [897, 906]}, {"key": "the-total", "type": "clause", "offset": [980, 989]}, {"key": "monthly-charges", "type": "clause", "offset": [997, 1012]}, {"key": "the-credit", "type": "definition", "offset": [1061, 1071]}, {"key": "in-respect-of", "type": "definition", "offset": [1230, 1243]}, {"key": "service-level-agreement", "type": "definition", "offset": [1327, 1350]}, {"key": "on-request", "type": "clause", "offset": [1384, 1394]}, {"key": "corporate-support", "type": "definition", "offset": [1404, 1421]}, {"key": "responsible-for", "type": "clause", "offset": [1449, 1464]}, {"key": "current-contact-information", "type": "definition", "offset": [1496, 1523]}, {"key": "account-administrator", "type": "clause", "offset": [1533, 1554]}, {"key": "obligations-under-the", "type": "clause", "offset": [1583, 1604]}, {"key": "our-contact-information", "type": "clause", "offset": [1689, 1712]}, {"key": "all-reasonable-endeavours", "type": "definition", "offset": [1826, 1851]}, {"key": "to-provide", "type": "clause", "offset": [1852, 1862]}, {"key": "information-regarding", "type": "clause", "offset": [1872, 1893]}, {"key": "update-period", "type": "definition", "offset": [1971, 1984]}, {"key": "you-acknowledge", "type": "clause", "offset": [1990, 2005]}, {"key": "new-information", "type": "definition", "offset": [2048, 2063]}], "hash": "578deef3f894736878c53121952088e7", "id": 2}, {"snippet": "Aside from Scheduled Maintenance, Datasite guarantees that the Website will be available at least 99.5% of the time measured on a 12-month basis (the \u201cAvailability Guarantee\u201d).", "size": 4, "samples": [{"hash": "23OEH5xhwod", "uri": "/contracts/23OEH5xhwod#availability-guarantee", "label": "European General Terms and Conditions", "score": 26.8685836792, "published": true}, {"hash": "jw1rIehSP7a", "uri": "/contracts/jw1rIehSP7a#availability-guarantee", "label": "General Terms and Conditions", "score": 24.6632442474, "published": true}, {"hash": "hMzFGqdYkWS", "uri": "/contracts/hMzFGqdYkWS#availability-guarantee", "label": "General Terms and Conditions", "score": 24.6632442474, "published": true}], "snippet_links": [{"key": "scheduled-maintenance", "type": "definition", "offset": [11, 32]}, {"key": "the-website", "type": "clause", "offset": [59, 70]}, {"key": "available-at", "type": "definition", "offset": [79, 91]}], "hash": "0fc717a025862b8cde294d4a1c4cb156", "id": 4}, {"snippet": "Trualta\u2019s objective is to make the Service available pursuant to the Agreement twenty-four hours a day, seven days a week, except for scheduled maintenance. Trualta guarantees that Customer will be able to access the Service ninety-seven percent (97%) of the time (excluding scheduled maintenance) in any given month (\u201cAvailability Guarantee\u201d).", "size": 3, "samples": [{"hash": "7A3xhp4cFRe", "uri": "/contracts/7A3xhp4cFRe#availability-guarantee", "label": "Trualta Platform Licence Agreement", "score": 34.4621162415, "published": true}, {"hash": "8lp0tYoASvN", "uri": "/contracts/8lp0tYoASvN#availability-guarantee", "label": "Trualta Platform Licence Agreement", "score": 27.3052711487, "published": true}, {"hash": "9EnJI6p6tZd", "uri": "/contracts/9EnJI6p6tZd#availability-guarantee", "label": "Trualta Platform Licence Agreement", "score": 27.0643386841, "published": true}], "snippet_links": [{"key": "the-service", "type": "clause", "offset": [31, 42]}, {"key": "pursuant-to-the-agreement", "type": "clause", "offset": [53, 78]}, {"key": "a-day", "type": "definition", "offset": [97, 102]}, {"key": "a-week", "type": "definition", "offset": [115, 121]}, {"key": "scheduled-maintenance", "type": "definition", "offset": [134, 155]}, {"key": "customer-will", "type": "clause", "offset": [181, 194]}], "hash": "d9dd9b2810c2808f4156fbcbb34d8bee", "id": 6}, {"snippet": "Commencing on the first day of the second Commercial Operation Year and for the reminder of the Term, Seller guarantees that the Facility shall have achieved an average annual Actual Availability Percentage during each Availability Period equal to or greater than ninety percent (90%) for the Term (a \u201cGuaranteed Mechanical Availability Percentage\u201d).", "size": 3, "samples": [{"hash": "g1ipE2tgYDE", "uri": "/contracts/g1ipE2tgYDE#availability-guarantee", "label": "Wind Energy Purchase Agreement", "score": 35.0344848633, "published": true}, {"hash": "ht9C1U3Eam3", "uri": "/contracts/ht9C1U3Eam3#availability-guarantee", "label": "Solar Energy Purchase Agreement", "score": 26.9780979156, "published": true}], "snippet_links": [{"key": "commencing-on-the", "type": "clause", "offset": [0, 17]}, {"key": "day-of", "type": "clause", "offset": [24, 30]}, {"key": "commercial-operation-year", "type": "definition", "offset": [42, 67]}, {"key": "the-term", "type": "definition", "offset": [92, 100]}, {"key": "seller-guarantees", "type": "definition", "offset": [102, 119]}, {"key": "facility-shall", "type": "clause", "offset": [129, 143]}, {"key": "actual-availability-percentage", "type": "definition", "offset": [176, 206]}, {"key": "availability-period", "type": "definition", "offset": [219, 238]}, {"key": "equal-to", "type": "definition", "offset": [239, 247]}, {"key": "mechanical-availability-percentage", "type": "definition", "offset": [313, 347]}], "hash": "16010ad39f8c60745c5fed8a2ef2871b", "id": 7}, {"snippet": "The Showpad software will be available at least 99.9% of the time, as measured on a calendar month basis by Showpad, subject to the exclusions set forth below and also excluding planned downtime and any time necessary to implement Upgrades (\u201cUptime Guarantee\u201d). Upgrade implementation downtime will be not greater than two (2) hours bi-weekly and will happen at a regularly scheduled time during the period: Saturdays or Sundays only, between 6AM and 12PM CET. Actual scheduled downtime for Upgrade implementation will normally not exceed thirty (30) minutes. A mechanism will be put in place by which Customer is notified of scheduled down time expected to be over one (1) hour, at least two (2) weeks before it occurs. In exceptional cases where it would be impossible to schedule the upgrades or maintenance during the above mentioned period, Showpad will inform the Customer of this exceptional intervention at least two (2) weeks in advance.", "size": 5, "samples": [{"hash": "ap3WXtL3WNq", "uri": "/contracts/ap3WXtL3WNq#availability-guarantee", "label": "Saas Subscription Agreement", "score": 33.8930015564, "published": true}, {"hash": "gGk0M8sdtMU", "uri": "/contracts/gGk0M8sdtMU#availability-guarantee", "label": "Saas Subscription Agreement", "score": 31.5662384033, "published": true}, {"hash": "6ZtMAqOAwwG", "uri": "/contracts/6ZtMAqOAwwG#availability-guarantee", "label": "Service Level Agreement", "score": 29.7085819244, "published": true}], "snippet_links": [{"key": "available-at", "type": "definition", "offset": [29, 41]}, {"key": "calendar-month-basis", "type": "clause", "offset": [84, 104]}, {"key": "subject-to-the", "type": "definition", "offset": [117, 131]}, {"key": "planned-downtime", "type": "definition", "offset": [178, 194]}, {"key": "any-time", "type": "definition", "offset": [199, 207]}, {"key": "uptime-guarantee", "type": "clause", "offset": [242, 258]}, {"key": "scheduled-time", "type": "definition", "offset": [374, 388]}, {"key": "during-the-period", "type": "clause", "offset": [389, 406]}, {"key": "scheduled-downtime", "type": "clause", "offset": [468, 486]}, {"key": "in-place", "type": "clause", "offset": [584, 592]}, {"key": "scheduled-down-time", "type": "definition", "offset": [626, 645]}, {"key": "exceptional-cases", "type": "clause", "offset": [724, 741]}, {"key": "the-customer", "type": "clause", "offset": [866, 878]}, {"key": "in-advance", "type": "clause", "offset": [935, 945]}], "hash": "adb19b4be5c3c793c1b98664a3c6a0f4", "id": 3}, {"snippet": "Before starting the Energy Production Guarantee Period, the contractor EPC will deliver a Theoretical Production Model which will have the following hourly input data: \u2022 Meteorological conditions: Direct normal radiation, ambient temperature, relative humidity and wind speed. \u2022 Number of collectors in service/operative. \u2022 Number of collectors in solar tracking, both total and partial. Note that the hourly data to be entered into the model will be the average values of measurements taken at least every ten (10) minutes. The output data from this Theoretical Model will be the variables necessary to determine the availabilities of both the Field of Parabolic Cylinder Collectors and the Power Block. Both availabilities will be calculated as indicated in the following sections:\n(a) The availability of the Field of Parabolic Cylinder Collectors will be calculated in accordance with the following methodology: Whenever the hourly direct normal radiation exceeds a given threshold, the value of Collectors in service will be recorded. The average of these values weighted with the modified direct radiation will correspond to the value of availability of the Field of Collectors. The threshold of direct normal radiation will be determined by the absolute error value of the pyrheliometer used, increased by a security factor. In general, the threshold value of direct normal radiation will be set at 50 W\u2022h / m2. In addition, days with accumulated direct normal radiation of less than 2 kWh/(m2 \u2022 day) will be eliminated, as these will be considered non-operation of the plant. The Collectors that can be put into automatic mode from the control system will be considered in service. In this way, the number of Collectors in service will be identified by the control system. There will be a variable in the control system to record the number of Collectors in service. The modified direct radiation represents the effective incident radiation on the Collectors. Therefore, the availability will be evaluated in accordance with the energy captured. The modified direct radiation will be determined by multiplying the direct normal radiation by the cosine of the angle of incidence of the sun\u2019s rays. The cosine factor will be determined by the Theoretical Model. Following the methodology indicated above, the availability of the Field of Collectors will be calculated by means of the following expression: Where:", "size": 2, "samples": [{"hash": "jkee9P8g2WK", "uri": "/contracts/jkee9P8g2WK#availability-guarantee", "label": "Operation and Maintenance Agreement (Abengoa Yield LTD)", "score": 21.1587944031, "published": true}, {"hash": "iRxTLqBoXRF", "uri": "/contracts/iRxTLqBoXRF#availability-guarantee", "label": "Operation and Maintenance Agreement (Abengoa Yield LTD)", "score": 21.1587944031, "published": true}], "snippet_links": [{"key": "before-starting", "type": "clause", "offset": [0, 15]}, {"key": "guarantee-period", "type": "definition", "offset": [38, 54]}, {"key": "the-contractor", "type": "definition", "offset": [56, 70]}, {"key": "input-data", "type": "clause", "offset": [156, 166]}, {"key": "meteorological-conditions", "type": "clause", "offset": [170, 195]}, {"key": "ambient-temperature", "type": "definition", "offset": [222, 241]}, {"key": "relative-humidity", "type": "clause", "offset": [243, 260]}, {"key": "wind-speed", "type": "definition", "offset": [265, 275]}, {"key": "number-of", "type": "definition", "offset": [279, 288]}, {"key": "entered-into", "type": "clause", "offset": [420, 432]}, {"key": "the-model", "type": "clause", "offset": [433, 442]}, {"key": "output-data", "type": "clause", "offset": [529, 540]}, {"key": "determine-the", "type": "clause", "offset": [604, 617]}, {"key": "field-of", "type": "definition", "offset": [645, 653]}, {"key": "power-block", "type": "definition", "offset": [692, 703]}, {"key": "as-indicated", "type": "definition", "offset": [744, 756]}, {"key": "availability-of", "type": "clause", "offset": [792, 807]}, {"key": "in-accordance-with", "type": "clause", "offset": [870, 888]}, {"key": "the-value", "type": "clause", "offset": [987, 996]}, {"key": "absolute-error", "type": "definition", "offset": [1252, 1266]}, {"key": "increased-by", "type": "clause", "offset": [1300, 1312]}, {"key": "security-factor", "type": "clause", "offset": [1315, 1330]}, {"key": "in-general", "type": "definition", "offset": [1332, 1342]}, {"key": "threshold-value", "type": "clause", "offset": [1348, 1363]}, {"key": "in-addition", "type": "clause", "offset": [1419, 1430]}, {"key": "operation-of-the-plant", "type": "clause", "offset": [1560, 1582]}, {"key": "automatic-mode", "type": "definition", "offset": [1620, 1634]}, {"key": "control-system", "type": "clause", "offset": [1644, 1658]}, {"key": "to-record", "type": "definition", "offset": [1828, 1837]}, {"key": "following-the", "type": "definition", "offset": [2268, 2281]}], "hash": "c966aa3e87e5b82c1751d484ccd04a50", "id": 9}, {"snippet": "Contractor shall prepare a detailed engineering study of anticipated Plant Availability which shall calculate the anticipated availability for the Plant, including Equipment supplied by General Electric Company, and will demonstrate that the balance of Plant, excluding Equipment supplied by General Electric Company, will be designed to achieve an average availability, excluding planned outages, of ninety-nine percent (99%) or more. 129 Article 25", "size": 2, "samples": [{"hash": "8XqeXdnwch7", "uri": "/contracts/8XqeXdnwch7#availability-guarantee", "label": "Engineering, Procurement and Construction Agreement (Tenaska Georgia Partners Lp)", "score": 18.0, "published": true}, {"hash": "6M2nKCS1xeA", "uri": "/contracts/6M2nKCS1xeA#availability-guarantee", "label": "Engineering, Procurement and Construction Agreement (Tenaska Georgia Partners Lp)", "score": 18.0, "published": true}], "snippet_links": [{"key": "contractor-shall", "type": "clause", "offset": [0, 16]}, {"key": "detailed-engineering-study", "type": "definition", "offset": [27, 53]}, {"key": "plant-availability", "type": "definition", "offset": [69, 87]}, {"key": "calculate-the", "type": "clause", "offset": [100, 113]}, {"key": "the-plant", "type": "clause", "offset": [143, 152]}, {"key": "equipment-supplied", "type": "clause", "offset": [164, 182]}, {"key": "general-electric-company", "type": "definition", "offset": [186, 210]}, {"key": "balance-of-plant", "type": "definition", "offset": [242, 258]}, {"key": "average-availability", "type": "definition", "offset": [349, 369]}, {"key": "planned-outages", "type": "definition", "offset": [381, 396]}, {"key": "nine-percent", "type": "definition", "offset": [408, 420]}], "hash": "a9531b9827db0c79f7a0af8c1740524c", "id": 8}, {"snippet": "Intelletrace agrees to have the network available 99.9% (<44 minutes total \u201cNetwork Unavailability\u201d) of the time (the \u201cAvailability Guarantee\u201d). Upon Customer's request, Intelletrace will calculate Customer's \"Network Unavailability\" (as defined herein) in any calendar month. For purposes of this Addendum, \"Network Unavailability\" consists of the number of minutes that the Underlying Carrier network (or an Intelletrace-ordered telephone company circuit within the contiguous 48 United States) was not available to Customer. Network Unavailability does not include unavailability continuing for an hour or less which Customer fails to report to Intelletrace within five days, or any unavailability resulting from: (a) the Underlying Carrier or Intelletrace network maintenance; (b) any Customer-ordered telephone company circuits; (c) Customer's applications, equipment or facilities; (d) acts or omissions of Customer, or any use or user of the service authorized by Customer; or, (e) Force Majeure events (as defined in the applicable Product and Service Agreement). For the first two hour period (or part thereof) of Service Unavailability in excess of the Availability Guarantee, Intelletrace will credit the Customer ten percent (10%) of the applicable MRC for the applicable month for all affected customer ports. For each successive one hour period or (part thereof) of Network Unavailability in excess of that two hour period, Intelletrace will credit the Customer five percent (5%) of the applicable MRC not to exceed 25% of the total MRC for the applicable month (referenced in section 5.4 below) for all affected customer ports.", "size": 2, "samples": [{"hash": "jbXins5C3ia", "uri": "/contracts/jbXins5C3ia#availability-guarantee", "label": "MPLS Ipvpn Service Service Level Agreement", "score": 28.4649105072, "published": true}], "snippet_links": [{"key": "agrees-to", "type": "clause", "offset": [13, 22]}, {"key": "the-network", "type": "definition", "offset": [28, 39]}, {"key": "network-unavailability", "type": "definition", "offset": [76, 98]}, {"key": "calendar-month", "type": "clause", "offset": [261, 275]}, {"key": "this-addendum", "type": "definition", "offset": [293, 306]}, {"key": "number-of", "type": "definition", "offset": [349, 358]}, {"key": "carrier-network", "type": "definition", "offset": [387, 402]}, {"key": "telephone-company", "type": "definition", "offset": [431, 448]}, {"key": "united-states", "type": "definition", "offset": [482, 495]}, {"key": "to-customer", "type": "clause", "offset": [515, 526]}, {"key": "report-to", "type": "clause", "offset": [638, 647]}, {"key": "five-days", "type": "definition", "offset": [668, 677]}, {"key": "resulting-from", "type": "definition", "offset": [701, 715]}, {"key": "network-maintenance", "type": "definition", "offset": [760, 779]}, {"key": "equipment-or-facilities", "type": "clause", "offset": [863, 886]}, {"key": "acts-or-omissions", "type": "definition", "offset": [892, 909]}, {"key": "of-customer", "type": "clause", "offset": [910, 921]}, {"key": "the-service", "type": "clause", "offset": [945, 956]}, {"key": "by-customer", "type": "clause", "offset": [968, 979]}, {"key": "force-majeure-events", "type": "definition", "offset": [989, 1009]}, {"key": "service-agreement", "type": "definition", "offset": [1052, 1069]}, {"key": "service-unavailability", "type": "clause", "offset": [1123, 1145]}, {"key": "the-customer", "type": "clause", "offset": [1212, 1224]}, {"key": "applicable-mrc", "type": "clause", "offset": [1250, 1264]}, {"key": "applicable-month", "type": "definition", "offset": [1273, 1289]}, {"key": "affected-customer", "type": "definition", "offset": [1298, 1315]}, {"key": "one-hour", "type": "clause", "offset": [1343, 1351]}, {"key": "five-percent", "type": "clause", "offset": [1476, 1488]}, {"key": "not-to-exceed", "type": "clause", "offset": [1516, 1529]}, {"key": "the-total", "type": "clause", "offset": [1537, 1546]}, {"key": "section-54", "type": "clause", "offset": [1591, 1602]}], "hash": "64436f15cc707076c9db548a38a90eac", "id": 10}, {"snippet": "4.3.1 Seller guarantees that the Actual Availability of the Facility for each of the Peak and Off-Peak Periods of each Contract Year will equal or exceed [redacted] (\"Availability Guarantee\"); provided, however, that (i) the first three months of operation following the Commencement Date shall be excluded from the Availability Guarantee, (ii) if and to the extent that a Force Majeure event affects Seller's ability to achieve the Availability Guarantee, other than in the case of Equipment Breakdown, Seller shall be excused from the Availability Guarantee (and in this regard the Parties shall follow the procedures contemplated in Section 11), and (iii) to the extent that the Facility is fired with fuel oil in excess of forty-eight (48) hours per combustion turbine unit in any Contract Year in order to meet Purchaser's Request for Energy, then for every additional ten (10) hours that the Facility is fired using fuel oil, the lower end of the Availability Guarantee range, and the [redacted] in Sections 4.3.5.1 and 4.3.5.2, shall be reduced by [redacted], which reductions shall remain in effect until the next Planned Major Maintenance occurs. If either combustion turbine is not fired on oil during any Contract Year for the same number of hours as the other combustion turbine, then for purposes of calculating the adjustment to the Availability Guarantee, each combustion turbine will be deemed to have been fired on oil during such Contract Year for a number of hours that is equal to one half of the summation of the number of hours that each combustion turbine was actually fired on oil during such Contract Year.\n4.3.2 In each Contract Year, or partial Contract Year in the case of the first Contract Year (where the first three months are excluded) or the last Contract Year, Seller shall be entitled to an availability incentive payment from Purchaser (\"Availability Incentive Payment\") equal to [redacted].\n4.3.3 The Actual Availability for the Peak Period of each Contract Year, or partial Contract Year in the case of the first Contract Year (where the first three months are excluded) or the last Contract Year, shall be calculated as follows and then rounded up or down to the nearest tenth of a percentage point (based on the method that the rounding is up if the succeeding decimal is 5 or higher or otherwise the rounding is down); provided, however, that such Actual Availability shall not exceed one (1.00):", "size": 3, "samples": [{"hash": "hoMAvpRDC5T", "uri": "/contracts/hoMAvpRDC5T#availability-guarantee", "label": "Power Purchase Agreement (Southern Power Co)", "score": 18.0, "published": true}, {"hash": "6U2FliQjCoi", "uri": "/contracts/6U2FliQjCoi#availability-guarantee", "label": "Power Purchase Agreement (Southern Power Co)", "score": 18.0, "published": true}, {"hash": "3EvJ1eWuiux", "uri": "/contracts/3EvJ1eWuiux#availability-guarantee", "label": "Power Purchase Agreement (Southern Power Co)", "score": 18.0, "published": true}], "snippet_links": [{"key": "seller-guarantees", "type": "definition", "offset": [6, 23]}, {"key": "availability-of-the-facility", "type": "clause", "offset": [40, 68]}, {"key": "peak-and-off", "type": "clause", "offset": [85, 97]}, {"key": "periods-of", "type": "clause", "offset": [103, 113]}, {"key": "months-of-operation", "type": "definition", "offset": [237, 256]}, {"key": "the-commencement-date", "type": "clause", "offset": [267, 288]}, {"key": "to-the-extent", "type": "clause", "offset": [352, 365]}, {"key": "a-force-majeure-event", "type": "definition", "offset": [371, 392]}, {"key": "ability-to", "type": "clause", "offset": [410, 420]}, {"key": "in-the-case", "type": "clause", "offset": [468, 479]}, {"key": "equipment-breakdown", "type": "clause", "offset": [483, 502]}, {"key": "seller-shall", "type": "clause", "offset": [504, 516]}, {"key": "the-parties-shall", "type": "clause", "offset": [580, 597]}, {"key": "the-procedures", "type": "definition", "offset": [605, 619]}, {"key": "in-section-11", "type": "clause", "offset": [633, 646]}, {"key": "fuel-oil", "type": "definition", "offset": [705, 713]}, {"key": "combustion-turbine", "type": "definition", "offset": [754, 772]}, {"key": "in-order-to", "type": "clause", "offset": [799, 810]}, {"key": "request-for", "type": "definition", "offset": [828, 839]}, {"key": "in-effect", "type": "clause", "offset": [1097, 1106]}, {"key": "major-maintenance", "type": "definition", "offset": [1130, 1147]}, {"key": "number-of-hours", "type": "definition", "offset": [1243, 1258]}, {"key": "for-purposes-of", "type": "clause", "offset": [1297, 1312]}, {"key": "adjustment-to", "type": "clause", "offset": [1329, 1342]}, {"key": "a-number", "type": "definition", "offset": [1466, 1474]}, {"key": "equal-to", "type": "definition", "offset": [1492, 1500]}, {"key": "partial-contract-year", "type": "definition", "offset": [1664, 1685]}, {"key": "first-contract-year", "type": "definition", "offset": [1705, 1724]}, {"key": "last-contract-year", "type": "definition", "offset": [1776, 1794]}, {"key": "incentive-payment", "type": "clause", "offset": [1840, 1857]}, {"key": "period-of", "type": "definition", "offset": [1972, 1981]}, {"key": "be-calculated-as-follows", "type": "clause", "offset": [2143, 2167]}, {"key": "a-percentage", "type": "definition", "offset": [2220, 2232]}, {"key": "based-on", "type": "clause", "offset": [2240, 2248]}, {"key": "the-method", "type": "definition", "offset": [2249, 2259]}], "hash": "0e979ebba989d412f19280bcdb876323", "id": 5}], "next_curs": "Cl8SWWoVc35sYXdpbnNpZGVyY29udHJhY3RzcjsLEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2Ih9hdmFpbGFiaWxpdHktZ3VhcmFudGVlIzAwMDAwMDBhDKIBAmVuGAAgAA==", "clause": {"parents": [["hosting-terms", "Hosting Terms"], ["service-level-agreements", "Service Level Agreements"], ["performance-guarantees", "Performance Guarantees"], ["governing-law-dispute-resolution", "GOVERNING LAW & DISPUTE RESOLUTION"], ["definitions", "DEFINITIONS"]], "title": "Availability Guarantee", "children": [["annual-invoicing", "Annual Invoicing"], ["liquidated-damages-for-output-shortfall", "Liquidated Damages for Output Shortfall"], ["guaranteed-availability", "Guaranteed Availability"], ["availability-guarantee-liquidated-damages", "Availability Guarantee \u2013 Liquidated Damages"], ["availability-guarantee-reference-periods-and-ld-rate", "Availability Guarantee, Reference Periods and LD Rate"]], "size": 69, "id": "availability-guarantee", "related": [["no-quantity-guarantees", "No Quantity Guarantees", "No Quantity Guarantees"], ["daily-guarantee", "Daily Guarantee", "Daily Guarantee"], ["waiver-by-guarantor", "Waiver by Guarantor", "Waiver by Guarantor"], ["guarantee", "Guarantee", "Guarantee"], ["payment-by-guarantor", "Payment by Guarantor", "Payment by Guarantor"]], "related_snippets": [], "updated": "2025-07-17T06:20:50+00:00", "also_ask": ["What minimum uptime percentage is industry standard for an Availability Guarantee?", "How can exceptions (e.g., maintenance, force majeure) be narrowly defined to protect both parties?", "What remedies or penalties should be included for breach of the Availability Guarantee?", "How do courts typically interpret ambiguous availability metrics in disputes?", "What audit or reporting mechanisms are essential to verify compliance with the guarantee?"], "drafting_tip": "Specify uptime percentage, define measurement period, and outline remedies for breaches to ensure clarity, accountability, and enforceability.", "explanation": "An Availability Guarantee clause sets a minimum standard for the uptime or operational availability of a service or system. Typically, it specifies a percentage of time (such as 99.9%) during which the service must be accessible to users, and may outline remedies or credits if this threshold is not met. This clause ensures that the service provider is contractually obligated to maintain reliable service, thereby protecting the customer from excessive downtime and promoting accountability."}, "json": true, "cursor": ""}}