Auto Attendant Clause Samples
The Auto Attendant clause defines the provision and operation of an automated phone answering system that directs incoming calls to the appropriate department or individual without human intervention. Typically, this system greets callers with a recorded message and presents menu options, such as "Press 1 for Sales" or "Press 2 for Support," routing calls based on the caller's selection. The core function of this clause is to ensure efficient call management and improve customer service by streamlining the process of connecting callers to the right resources.
Auto Attendant. The LightEdge Auto Attendant allows incoming calls to be directed to employees or departments without the use of a receptionist. Customized messages direct callers through a menu of options. Hours of operation can be established with distinct call handling rules for during-business hours and after-business hours. Callers can escape from the Auto Attendant to the receptionist by dialing “0.” The LightEdge Auto Attendant is fully integrated requiring no additional equipment.
Auto Attendant. Auto Attendant is a customizable recorded greeting that provides prompts for routing the caller. Auto Attendant is defined by the Customer at each business. Auto Attendant requires one telephone number as the main or primary business telephone number that provides the customized menu. Charges for Auto Attendant will apply as set forth in the Agreement.