Anti-Virus Software. At Customer’s request, Seller will make every reasonable effort to test and verify specific anti-virus, anti-worm, or anti-hacker patches against a replication of Customer’s application. Seller will respond to any reported problem as an escalated support call.
Appears in 8 contracts
Sources: Service Agreement, Service Agreement, Maintenance and Support Agreement
Anti-Virus Software. At Customer’s 's request, Seller will make every reasonable effort to test and verify specific anti-anti- virus, anti-worm, or anti-hacker patches against a replication of Customer’s 's application. Seller will respond to any reported problem as an escalated support calldefined and documented in Section Seventy Level table.
Appears in 1 contract
Sources: Contract Amendments