ANNUAL SUPPORT. 5.1 TECHNICAL SUPPORT FEES Client understands that technical support fees will be required annually, in order to receive software updates and technical support. The support period shall run concurrently with the terms of this agreement. The Client may elect to purchase subsequent annual support, on a yearly basis at a fixed cost, and billed annually as referenced in Section 5 above. The option to purchase annual support is solely at the Client’s discretion. The Client’s license to use PbK is not dependent upon the Client purchasing annual support; however, if the Client discontinues annual support it will not be provided with updated versions of the software, unless it is purchased. Provided Client’s computers, network and systems meet recommended specifications set for by Xxxxxx Solutions and the Client is current with annual support payments then Xxxxxx Solutions shall provide updated versions of their system and/or software as they become available during the terms of the contract. If the option for renewal is exercised, Karpel has the right to increase current pricing.
ANNUAL SUPPORT. Active Navigation’s annual technical support and Software maintenance (Support) may be purchased under an order by Customers with perpetual licenses. Support may be provided in subsequent years if Customer and Active Navigation agree on the support renewal for that year. Support is provided for Customers with term licenses during the license period. Support is provided under the Support policies then in effect. Active Navigation may change its Support terms, but Support will not materially degrade during any Support term. More details on Support are located on Exhibit A which is incorporated into this agreement for all purposes.
ANNUAL SUPPORT. Scalr’s technical support and maintenance services (Support) are included with license purchases for the term of the Agreement. Subject to this Section 9, Scalr will use commercially reasonable efforts through its Support services to assist Customer to resolve problems that arise in Customer’s use of the Software. Support is available only for versions of the Software released no more than twelve (12) months prior to the then-current release. Scalr may change its Support terms at any time but will not materially reduce its Support obligations during the term of this Agreement. More details on Support are located at xxxxx://xxxxx.xxx/support-policy/. Support is subject to the following.
ANNUAL SUPPORT. The Society will actively seek donations as well as raise funds for acquisitions for the collection.
ANNUAL SUPPORT. MinionWare’s annual technical support and maintenance services (Support) may be purchased under an order. Support is provided under the Support policies then in effect. MinionWare may change its Support terms, but Support will not materially degrade during any Support term. More details on Support are located at xxxx://xxxxxxxxxx.xxx/wp- content/uploads/MinionEnterpriseSupportTerms.pdf, which is incorporated into this agreement for all purposes. The Software may connect remotely to MinionWare’s servers for transmission of log files for license compliance purposes.
ANNUAL SUPPORT. Support provides technical support and access to new product updates/fixes ( Support ) included with term licenses and for purchase on an annual basis for perpetual licenses, subject to Goverlan Support policies. If Customer does not extend Support coverage, upon expiration, Customer will not have access to new softwa re updates & fixes and may only be entitled to receive 24/7 on-line technical support through Goverlan Technical Forums, Knowledgebase and User Manuals. More information is on Xxxxxxxx's Support policies and programs is located on Exhibit A to this agreement.
ANNUAL SUPPORT. PW will provide annual technical support and maintenance services for the Software in accordance its support policy located at xxxxx://xxx.xxxxxxxxxxxxx.xxx/support-and-maintenance.html (Support), for the fees set forth on the Order. PW may change its Support terms, but Support will not materially degrade during any Support term.
ANNUAL SUPPORT. Kelverion’s annual technical support and maintenance services (Support) is included with new term licenses and available for an annual fee for perpetual licenses (unless the Support is sunsetted). Support may be provided in subsequent years if Customer and Kelverion agree on the support renewal for that year. Support is provided under the Support policies then in effect. Kelverion may change its Support terms, but Support will not materially degrade during any Support term. More details on Support are located at xxxx://xxx.xxxxxxxxx.xxx/support
ANNUAL SUPPORT. RTL’s technical support and maintenance services for the Software may be purchased separately at the following link - xxxxx://xxxxxxxxxxxxx.xxx/purchase/support/.
