Account Management. Vendor must provide a single point of contact (“Account Manager”) who is assigned to oversee and manage the day-to-day activities of this relationship with the Board as well as overall management of the customer service issues and reporting. Vendor shall also be required to have periodic meetings with the Department of Procurement personnel for reasonable contract review meetings as well as an annual review at a time determined by the Department of Procurement. Vendor must support the Board with an appropriate number of personnel to meet the Board’s needs.
Appears in 7 contracts
Samples: Services Agreement, Services Agreement, Confidentiality Agreement
Account Management. Vendor must provide a single point of contact (“Account Manager”) who is assigned to oversee and manage the day-to-day activities of this relationship with the Board as well as overall management of the customer service issues and reporting. Vendor shall also be required to have periodic meetings with the Department of Procurement personnel for reasonable contract review meetings as well as an annual review at a time determined by the Department of Procurement. Vendor must support the Board with an appropriate number of personnel to meet the Board’s needs.. THIS AGREEMENT WILL BE POSTED ON THE CPS WEBSITE
Appears in 1 contract
Samples: Product and Services Agreement
Account Management. Vendor must provide a single point of contact (“Account Manager”) who is assigned to oversee and manage the day-to-day activities of this relationship with the Board as well as overall management of the customer service issues and reporting. Vendor shall also be required to have periodic meetings with the Department of Procurement personnel for reasonable contract review meetings as well as an annual review at a time determined by the Department of Procurement. Vendor must support the Board with an appropriate number of personnel to meet the Board’s needs.
Appears in 1 contract
Samples: Software and Services Agreement
