ACCESS TO YOUR METER Sample Clauses
ACCESS TO YOUR METER. 10.1 Your meter will be either a credit meter or a prepayment meter: Credit meter: A meter that does not have to be topped up in advance in order for the supply to be made and includes a smart meter in credit mode. Prepayment meter: A meter that has to be topped up in advance in order for the supply to be made (whether or not the prepayment meter is being used to recover an overdue debt) and includes a smart meter in prepayment mode.
10.2 You are responsible for ensuring your property has an appropriate credit meter or prepayment meter installed that meets all the following requirements: It is capable of measuring the energy supplied to your property. Maintenance and legal compliance checks are carried out for all pipes, equipment, wires and other fittings. It is suitable and meets industry standards for safety and accuracy.
10.3 You are responsible for ensuring that your metering equipment is not lost, stolen or damaged. In this contract metering equipment means the meter itself and all the equipment required to operate your credit meter or prepayment meter.
10.4 If you discover any damage, fault or other issue with your metering equipment, you must tell us immediately.
10.5 We are allowed to install, maintain, read, disconnect, repair or replace any metering equipment.
10.6 You must pay our reasonable costs in connection with removing, inspecting, replacing or repairing the metering equipment at your property (for example, if your payment method is changing, except if the loss or damage has been caused by something we have done or failed to do.
10.7 You agree to give us or anyone acting on our behalf safe access to your property and all metering equipment. If there are obstructions preventing us accessing your metering equipment, you must remove them.
10.8 If you have a smart meter that we can read without coming to your property, you agree that:
10.8.1 We may remotely repair and update it.
10.8.2 We may switch it from credit mode to prepayment mode or disconnect your supply (or both) but we will notify you before this happens.
10.8.3 We may use information from it to work out your bill and offer you appropriate tariffs and other products (including via any associated in-home display device), and monitor your energy usage.
10.8.4 You will not remove any equipment provided to you (such as an in-home display unit) without our consent.
ACCESS TO YOUR METER a. You must allow safe and unhindered access to your premises for the purposes of reading and maintaining the
b. We will use our best endeavours to ensure that a meter reading is carried out as frequently as is needed to prepare your bills, consistently with the metering rules and in any event at least once every 12 months.