Access to Contractor’s MIS Clause Samples
Access to Contractor’s MIS. The Contractor shall provide the Department with log-in credentials to allow access to Contractor’s Claims and customer service systems on a read-only basis at the Contractor’s primary place of business during normal business hours. The Contractor shall provide the Department access to a locked space and office security credentials for use during business hours. All access under this Section shall comply with HIPAA’s minimum necessary standards and any other applicable Commonwealth or federal law.
Access to Contractor’s MIS. The Contractor shall provide the Department with access to its eligibility files, Claims and prior authorization attached to a Claim, provider enrollment and other mutually-agreed upon information as necessary via an online real time connection; provided, however, that all such access shall be during normal business hours and that the parties mutually agree upon which individual Department staff will be granted access. Additionally, before receiving remote access, the Department must satisfy the Contractor that such access is compliant with all applicable privacy and security laws and regulations, including, but not limited to, HIPAA. The Department shall work with the Contractor on the most expedient way to provide this access.
Access to Contractor’s MIS. The Contractor shall provide appropriate Department staff individual access to their eligibility files, Claims and prior authorization attached to a Claim, provider enrollment and other information as necessary via an online real time connection. The Department shall work with the Contractor on the most expedient way to provide this access.