Common use of Access Times Clause in Contracts

Access Times. The Hosting Environment will operate 24 hours per day except as set forth herein. Product Support will be available from 7:00 a.m. to 8:00 p.m. EST, Monday through Friday, except for national holidays and scheduled interruptions for maintenance or updates to the Hosting Environment. Upon receipt of notice that service to the Hosting Environment is interrupted HMH will take reasonable steps to restore such service as soon as practicable. An interruption in service to the Hosting Environment shall be subject to the service levels and remedies set forth herein, and shall not be considered a breach of HMH’s obligations hereunder if: (i) HMH take reasonable steps to restore such service as soon as practicable, or (ii) the interruption in service results from causes beyond HMH’s reasonable control. However, Customer will still be entitled to the remedies, if applicable, set forth in Section 3(e).

Access Times. The Hosting Environment will operate 24 hours per day except as set forth herein. Product Support will be available from 7:00 a.m. to 8:00 p.m. EST, Monday through Friday, except for national holidays and scheduled interruptions for maintenance or updates to the Hosting Environment. Upon receipt of notice that service to the Hosting Ho sting Environment is interrupted HMH will take reasonable steps to restore such service as soon as practicable. An interruption in service to the Hosting Environment shall be subject to the service levels and remedies set forth herein, and shall not be considered a breach of HMH’s obligations hereunder if: (i) HMH take reasonable steps to restore such service as soon as practicable, or (ii) the interruption in service results from causes beyond HMH’s reasonable control. However, Customer will still be entitled to the remedies, if applicable, set forth in Section 3(e).