Common use of 911 Service Clause in Contracts

911 Service. 911 service is delivered to a Customer location in one of two methods (1) via a dedicated analog (POTS) line at the facility or (2) via VOIP 911 service. The choice of the method chosen per location depends on availability of VOIP 911 service. LightEdge retains the right to change the method of deployment. Customer acknowledges that it is their responsibility to inform any party using or any party that might use the Service of the difference between traditional 911 and this service. LightEdge will not be responsible if 911 service is unavailable due to the LightEdge provided equipment being tampered with or losing power. Customer bears full responsibility for testing 911 service after Service installation and periodically throughout the duration of Service and to notify LightEdge if any issues are noted with 911 service. Customer agrees to cooperatively test 911 service and share the results of such testing at the request of LightEdge. If LightEdge requests testing of 911 service and does not receive confirmation within one (1) business week that such testing has been performed then LightEdge reserves the right to dispatch a technician to perform testing of 911 services and Customer agrees to be liable for the cost of such testing. LightEdge reserves the right to disable Service if Customer does not cooperate with 911 testing. Service so disable shall not apply for SLA credit nor relieve Customer of contractual obligations of Service. For locations containing less than 40,000 square feet of workspace that have their own street address LightEdge will register the street address for 911 service. For locations containing more than 40,000 square feet of workspace within a single building that have their own street address LightEdge will register the street address and a unique location identifier for each 40,000 square feet for 911 service. For locations containing less than 40,000 square feet of workspace within multiple buildings that share a street address LightEdge will register the street address and a unique location identifier for each building. LightEdge shall register geographic location to a single DID. Subject to the limitations above all phones within that geographic location must present the DID that has been registered for 911 service as their caller ID. If Customer chooses to present unique CLID for phone(s) at location then Customer shall be responsible for procuring 911 service from LightEdge for each phone so configured at additional cost. Customer acknowledges that physically moving a phone to a different location without first notifying LightEdge may result in 911 service reflecting an incorrect geographic location for that phone. Customer agrees not to hold LightEdge liable for the result of incorrect 911 geographic location information including but not limited to lack of emergency response, incorrect location information causing first responders to be delayed, or any other issue with 911 emergency response. Certain features may not be compatible with 911 service. LightEdge reserves the right to refuse provisioning or modification of features or service if such provisioning or modification adversely affects 911 service.

911 Service. 911 service is delivered to a Customer location in one of two methods (1) via a dedicated analog (POTS) line at the facility or (2) via VOIP 911 servicefacility. The choice of the method chosen per location depends on availability of VOIP 911 service. LightEdge retains the right to change the method of deployment. Customer acknowledges that it is their responsibility to inform any party using or any party that might use the Service of the difference differences between traditional 911 and this service noted below:  911 service may not function during a loss of power to either the phones, the telephone equipment or other equipment necessary to route 911 calls to the appropriate emergency call center.  911 service may not function if LightEdge provided equipment is tampered with.  911 service will not function if network connectivity is unavailable.  911 service will reflect an incorrect geographic location to first responders if - phone is physically moved to a different location without first notifying LightEdge - incorrect physical address is provided by Customer - Customer or End User overrides the original Caller ID of the phone - or due to any delays in updating or loading automatic number identification and location information into E911 databases Certain features may not be compatible with 911 service. LightEdge will not be responsible reserves the right to refuse provisioning or modification of features or service if such provisioning or modification adversely affects 911 service. - Remote Office: 911 service is unavailable due not available - Personal Mobility Pack: 911 service not available - Softphone: 911 service not available - Shared Call Appearance: purchase of second seat required to the LightEdge provided equipment being tampered with or losing power. maintain 911 service Customer bears full responsibility for testing 911 service after Service installation and periodically throughout the duration of Service and to notify LightEdge if any issues are noted with 911 service. Customer agrees to cooperatively test 911 service and share the results of such testing at the request of LightEdge. If LightEdge requests testing of 911 service and does not receive confirmation within one (1) business week that such testing has been performed then LightEdge reserves the right to dispatch a technician to perform testing of 911 services and Customer agrees to be liable for the cost of such testing. LightEdge reserves the right to disable Service if Customer does not cooperate with 911 testing. Service so disable shall not apply for SLA credit nor relieve Customer of contractual obligations of Service. For locations containing less than 40,000 square feet of workspace that have their own street address LightEdge will register the street address for 911 service. For locations containing more than 40,000 square feet of workspace within a single building that have their own street address LightEdge will register the street address and a unique location identifier for each 40,000 square feet for 911 service. For locations containing less than 40,000 square feet of workspace within multiple buildings that share a street address LightEdge will register the street address and a unique location identifier for each building. LightEdge shall register geographic location to a single DID. Subject to the limitations above all phones within that geographic location must present the DID that has been registered for 911 service as their caller ID. If Customer chooses to present unique CLID for phone(s) at location then Customer shall be responsible for procuring 911 service from LightEdge for each phone so configured at additional cost. Customer acknowledges that physically moving a phone to a different location without first notifying LightEdge may result in 911 service reflecting an incorrect geographic location for that phone. Customer agrees not to hold LightEdge liable for the result of incorrect 911 geographic location information including but not limited to lack of emergency response, incorrect location information causing first responders to be delayed, or any other issue with 911 emergency response. Certain features may not be compatible with 911 service. LightEdge reserves the right to refuse provisioning or modification of features or service if such provisioning or modification adversely affects 911 service.

911 Service. 911 service is delivered to a Customer location in one of two methods (1) via a dedicated analog (POTS) line at the facility or (2) via VOIP 911 servicefacility. The choice of the method chosen per location depends on availability of VOIP 911 service. LightEdge retains the right to change the method of deployment. Customer acknowledges that it is their responsibility to inform any party using or any party that might use the Service of the difference differences between traditional 911 and this service noted below: • 911 service may not function during a loss of power to either the phones, the telephone equipment or other equipment necessary to route 911 calls to the appropriate emergency call center. • 911 service may not function if LightEdge provided equipment is tampered with. • 911 service will not function if network connectivity is unavailable. • 911 service will reflect an incorrect geographic location to first responders if - phone is physically moved to a different location without first notifying LightEdge - incorrect physical address is provided by Customer - Customer or End User overrides the original Caller ID of the phone - or due to any delays in updating or loading automatic number identification and location information into E911 databases Certain features may not be compatible with 911 service. LightEdge will not be responsible reserves the right to refuse provisioning or modification of features or service if such provisioning or modification adversely affects 911 service. - Remote Office: 911 service is unavailable due not available - Personal Mobility Pack: 911 service not available - Softphone: 911 service not available - Shared Call Appearance: purchase of second seat required to the LightEdge provided equipment being tampered with or losing power. maintain 911 service Customer bears full responsibility for testing 911 service after Service installation and periodically throughout the duration of Service and to notify LightEdge if any issues are noted with 911 service. Customer agrees to cooperatively test 911 service and share the results of such testing at the request of LightEdge. If LightEdge requests testing of 911 service and does not receive confirmation within one (1) business week that such testing has been performed then LightEdge reserves the right to dispatch a technician to perform testing of 911 services and Customer agrees to be liable for the cost of such testing. LightEdge reserves the right to disable Service if Customer does not cooperate with 911 testing. Service so disable shall not apply for SLA credit nor relieve Customer of contractual obligations of Service. For locations containing less than 40,000 square feet of workspace that have their own street address LightEdge will register the street address for 911 service. For locations containing more than 40,000 square feet of workspace within a single building that have their own street address LightEdge will register the street address and a unique location identifier for each 40,000 square feet for 911 service. For locations containing less than 40,000 square feet of workspace within multiple buildings that share a street address LightEdge will register the street address and a unique location identifier for each building. LightEdge shall register geographic location to a single DID. Subject to the limitations above all phones within that geographic location must present the DID that has been registered for 911 service as their caller ID. If Customer chooses to present unique CLID for phone(s) at location then Customer shall be responsible for procuring 911 service from LightEdge for each phone so configured at additional cost. Customer acknowledges that physically moving a phone to a different location without first notifying LightEdge may result in 911 service reflecting an incorrect geographic location for that phone. Customer agrees not to hold LightEdge liable for the result of incorrect 911 geographic location information including but not limited to lack of emergency response, incorrect location information causing first responders to be delayed, or any other issue with 911 emergency response. Certain features may not be compatible with 911 service. LightEdge reserves the right to refuse provisioning or modification of features or service if such provisioning or modification adversely affects 911 service.