Examples of Support Services in a sentence
Supplier shall provide support for the Services in accordance with the Support Services Addendum provided to the Buyer as part of the Supplier's Application and shall provide the Cloud Services shall additionally be provided in accordance with the Service Level Addendum provided to the Buyer as part of the Supplier's Application.
Supplier provides the Support Services solely in connection with the scope of the Services being provided to Buyer pursuant to a Call-Off Contract or its effective Order Form.
ECS Support Services are available in the following service plans: (i) the Silver Support Plan (“Silver Support”), and (ii) the Platinum Support Plan (“Platinum Support”).
Supplier shall make available and provide access to Support Services on a 24 hours a day, 365 days a year schedule.
Supplier’s obligations under the Call-Off Contract are impacted and subject to Buyer providing Supplier with full cooperation (including potentially such information and access to the Services and/or Buyer’s systems within its environment) as may be reasonably required by Supplier in order to diagnose and/or troubleshoot any errors, and generally to provide the Support Services in a professional manner.