Support Customer definition

Support Customer means a Customer who purchases Support Services for the Software with no license for the Software under Section 1.2 above.
Support Customer or "End User" means a customer who directly or indirectly received distribution of NetBeans IDE products from Sun or from NetBeans. 1.1.4 "Support Services" means remote, centralized, software support services of NetBeans IDE software products to be provided by PROVIDER. This definition excludes on-site support services of any kind. 1.1.5 "Call" or "Calls" means Support Customer's request for service transmitted via e-mail, 1.1.6 "IAPT" means the Internet Applications and Performance Tools group within the Software Products & Platforms division of Sun. 1.1.7 "CTE" means the Escalation Support group within IAPT. 1.1.8 "Service Order" means the documentation of a Support Services Call. 1.1.9 "FAQ" or "FAQ's" means the frequently asked questions list.
Support Customer means a Customer who purchases E&S support service for E&S software and/or hardware products, which include integrated or bundled Software Programs, under the terms of an E&S support agreement.

Examples of Support Customer in a sentence

  • Upon termination of Support, Customer will return the Proprietary Service Tools or allow HPE to remove these Proprietary Service Tools.

  • To be eligible for Collaborative Support, Customer must have the appropriate active support agreements and entitlement with the respective third party vendor.

  • If Customer is interested in purchasing Extended Support, Customer may contact an Entrust sales representative or authorized reseller for more information.

  • Signature Date Location of High-Speed Internet service installation Customer Service and Technical Support: Customer Service is available 8:00 a.m. to 5:00 p.m. Monday through Friday, excluding holidays.

  • If there is a lapse in Maintenance and Support because Customer fails to renew Maintenance and Support in a timely manner, then in order to purchase Maintenance and Support, Customer must cover the Maintenance and Support fees that would have been charged for the lapsed period, unless such fee is waived by BlackBerry at its sole option.

  • To access SaaS Support, Customer may utilize the CA support website, or other site or notification mechanism as CA may designate from time to time.

  • Unless otherwise agreed by XxxxxXxxxx in writing, to be entitled to Maintenance and Support, Customer must purchase support for each active license (including for example each Developer License and/or Floating License) purchased on a perpetual license basis when renewing Maintenance and Support.

  • For Extended Support, Customer will designate up to four individuals as the Support Contacts for receiving Support hereunder and notify TRIARQ of the Support Contacts.

  • If you are a Workforce Optimization® Specialized Support Customer, you agree and acknowledge that these Payroll Services are not provided in conjunction with your Customer Service Agreement with the Insperity Company, Insperity PEO Services, L.P.

  • If Customer does not renew Support, and later desires to reinstate Support, Customer will be required to pay (a) for a new Support program at the rate listed on the current price list, and (b) the total fees that Customer would have paid for Support had Customer never terminated its original Support program.


More Definitions of Support Customer

Support Customer means a StarOffice products customer for which Support Services will be provided under this Agreement.
Support Customer or "End User" means a customer who directly or indirectly received distribution of StarOffice products from Sun or from StarDivision prior to its acquisition by Sun.

Related to Support Customer

  • Host Customer means the customer account directly connected to a Customer-Generator Facility or Community Energy Facility, or, for a stand-alone Community Energy Facility, the customer account as designated by the Subscribers who share the energy production of the Community Energy Facility.

  • End-Use Customer means a person or entity in Delaware that purchases electrical energy at retail prices from a Retail Electricity Supplier.

  • DMA Customer means a Customer of a Sponsoring Broker where representatives of the Customer that are natural persons are designated by the Sponsoring Broker to have Trading Access to the SEF Platform using the Participant ID of the Sponsoring Broker and where such Customer signs the DMA Customer Documentation.

  • End User Customer means a third party retail Customer that subscribes to a Telecommunications Service provided by either of the Parties or by another Carrier or by two (2) or more Carriers.

  • Network Customer means an entity receiving transmission service pursuant to the terms of the Transmission Provider’s Network Integration Transmission Service under Tariff, Part III. Network External Designated Transmission Service:

  • Business Customer means a customer who is not a residential customer.

  • Indigent Customer means the head of an indigent household:-

  • Customer means the State agency or other entity identified in a contract as the party to receive commodities or contractual services pursuant to a contract or that orders commodities or contractual services via purchase order or other contractual instrument from the Contractor under the Contract. The “Customer” may also be the “Buyer” as defined in the PUR 1001 if it meets the definition of both terms.

  • Relevant Customer means a person, firm or company who during the period of twelve months immediately preceding the Termination Date conducted a business relationship (including, without limitation, the provision of services and the negotiation for the same) with the Company or any Group Company and with whom the Executive had significant contact as an employee of the Company;

  • Existing Customer means an individual who has purchased goods or services from a person, who is the recipient of a voice communication from that person, and who either paid for the goods or services within the 12 months preceding the voice communication or has not paid for the goods and services at the time of the voice communication because of a prior agreement between the person and the individual.

  • New Customer has the meaning set forth in Section 17.3(b).

  • END USER CUSTOMER LOCATION means the physical location of the premises where an End User makes use of the telecommunications services.

  • End Customer means any party that is licensed to receive the Data either directly or via a Redistributor or group of Redistributors.

  • Retail customer means any person that purchases retail electric energy for its own consumption at

  • wholesale customer means a natural or legal person purchasing electricity for the purpose of resale inside or outside the system where he is established;

  • Open Access Customer means a consumer permitted by the Commission to receive supply of electricity from a person, other than Distribution Licensee of his area of supply, and the expression includes a generating company and a Licensee, who has availed of or intends to avail of open access;

  • Net metering customer means a customer of the electric distribution company

  • TCP Customers We will not impose Credit Management Charges unless the Charges are a reimbursement of our costs and you are advised of their amount or method of calculation.

  • Customer User means an employee of Customer, a Customer Affiliate or Business Partner.

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Major Customer has the meaning set forth in Section 3.22.

  • Small customer means a retail customer that has an individual load with an average monthly demand of less than 5,000 kilowatts.

  • New Service Customers means all customers that submit an Interconnection Request, a Completed Application, or an Upgrade Request that is pending in the New Services Queue. New Service Request:

  • Supplier means the successful bidder who is awarded the contract to maintain and administer the required and specified service(s) to the State.

  • service supplier means any person that supplies a service;

  • household customer means a customer purchasing electricity for his own household consumption, excluding commercial or professional activities;