Scheduled Maintenance Windows definition

Scheduled Maintenance Windows means a window of time during which the SaaS Service may be down for maintenance, which window is (a) 3:00 am Sunday to 4:00 am Sunday U.S. Eastern Time for the US and Canada data centers (b) 3:00 am Sunday to 4:00 am Sunday Central European Time for the European data centers; (c) 3:00 am Sunday to 4:00 am Sunday Australian Eastern Time for the Asia Pacific/Australia data centers; (d) for an extended maintenance window in which case the customer will be notified at least ten (10) business days in advanced; and (e) a maintenance window scheduled with the customer to perform maintenance or updates to the customer’s Production Environment.
Scheduled Maintenance Windows means a Planned Outage that occurs on a regular periodic basis as described in this Service Level Agreement.
Scheduled Maintenance Windows are the designated time periods during which AuthDirect may limit or suspend the availability of the TollBooth Services in order that AuthDirect may perform maintenance and/or upgrades. Scheduled Maintenance Windows are currently scheduled approximately twice per calendar month between the hours of 10 PM and 2AM Pacific Time. AuthDirect reserves the right to perform maintenance outside the Scheduled Maintenance Window at a time approved by the Carrier’s designated point of contact or in case of emergency. Outages during the Scheduled Maintenance Windows do not count as an outage against the Uptime SLA.

Examples of Scheduled Maintenance Windows in a sentence

  • Scheduled Maintenance will not be included in the calculation of Availability; however Licensor shall use commercially reasonable efforts to minimize unavailability of the System (“System Downtime”) during Scheduled Maintenance Windows.

  • Moody’s may change the time for Scheduled Maintenance Windows or schedule maintenance to occur outside of Scheduled Maintenance Windows and will, where reasonably possible, provide Client with advance written notice of such changes.

  • Scheduled Maintenance Windows means periods during which the Kony Cloud version of any component of the Kony Platform may be unavailable due to the scheduled maintenance windows which are notified by us or otherwise agreed in advance with you.

  • Scheduled Maintenance Windows and any approved extensions thereof are not counted against Portal or Email Availability percentages.

  • We will use reasonable endeavours to avoid impacting the Kony Cloud availability service level or average response time of the system and any other adverse impact on use of the Kony Platform and Kony Pre-Built Apps during Scheduled Maintenance Windows.

  • Customer may choose the preferred hour range for these Scheduled Maintenance Windows.

  • Uptime Measurement Scheduled Uptime = (Total Time (24/7)) – (Scheduled Maintenance Windows) % Availability = (Scheduled Uptime – Unplanned Downtime) / Scheduled Uptime Unplanned downtime is defined as the time when the fault is reported to Whyze to the time the application services are restored.

  • Those maintenance operations are performed during predefined periods of time when the Service will be unavailable called the Scheduled Maintenance Windows.

  • Scheduled Maintenance Windows means non-emergency maintenance and new release installations.

  • If CenturyLink determines an upgrade is necessary to fix a security or performance issue, CenturyLink will work with Customer to schedule a time to make necessary changes, during the Scheduled Maintenance Windows.


More Definitions of Scheduled Maintenance Windows

Scheduled Maintenance Windows means non-emergency maintenance and new release installations. All Scheduled Maintenance will be conducted on any Friday or Saturday from 11:00 p.m. to 4:00 a.m. Eastern Time and advance notice is not required. Non-emergency maintenance as needed will be performed during the Scheduled Maintenance Period.
Scheduled Maintenance Windows means a window of time during which the SaaS Service may be down for maintenance, which window is (a) 3:00 am Sunday to 4:00 am Sunday U.S. Eastern Time for the US and Canada data centers (b) 3:00 am Sunday to 4:00 am Sunday Central European Time for the European data centers; (c) 3:00 am Sunday to 4:00 am Sunday Australian Eastern Time for the Asia Pacific/Australia data centers; (d) for an extended maintenance window in which case the customer will be notified at least ten

Related to Scheduled Maintenance Windows

  • Scheduled Maintenance means routine maintenance scheduled by Orange to implement generic changes to, or updates of, the Orange Services or the Orange Network.

  • Maintenance Window means the total minutes in the reporting month represented by the following day(s) and time(s) during which vendor shall maintain the services: [day(s) and time(s)].

  • Planned Maintenance means any Maintenance BT has planned to do in advance.

  • Scheduled Maintenance Time means the time that the System is not in service due to a scheduled activity as defined in this SLA. The scheduled maintenance time would not be during business hours. Further, scheduled maintenance time is planned downtime with the prior permission of AIC.

  • Maintenance Outage means NERC Event Type MO, as set forth in attached Exhibit B, and includes any outage involving ten percent (10%) of the Facility’s Net Output that is not a Forced Outage or a Planned Outage.

  • Deferred Maintenance means improvements necessary for continued operations which do not improve productivity or alter the process technology.

  • Maintenance Schedule means a document which describes the specific scheduled maintenance tasks and their frequency of completion necessary for the safe operation of those aircraft to which it applies;

  • Generator Maintenance Outage means the scheduled removal from service, in whole or in part, of a generating unit in order to perform necessary repairs on specific components of the facility, if removal of the facility meets the guidelines specified in the PJM Manuals.

  • Maintenance work means the repair of existing facilities when the size, type or extent of such facilities is not thereby changed or increased. While “maintenance” includes painting and decorating and is covered under the law, it does not include work such as routine landscape maintenance or janitorial services.

  • Maintenance area means any geographic region of the United States previously designated nonattainment pursuant to the CAA Amendments of 1990 and subsequently redesignated to attainment subject to the requirement to develop a maintenance plan under §175A of the CAA, as amended.

  • Routine maintenance means activities to keep an impervious surface as near as possible to its constructed condition. This includes ordinary maintenance activities, resurfacing paved areas, and exterior building changes or improvements which do not materially increase or concentrate stormwater runoff, or cause additional nonpoint source pollution.

  • Furniture maintenance product means a wax, polish, conditioner, or any other product designed for the purpose of polishing, protecting or enhancing finished wood surfaces other than floors. “Furniture Maintenance Product” does not include dusting aids, products designed solely for the purpose of cleaning, and products designed to leave a permanent finish such as stains, sanding sealers and lacquers.

  • maintenance order , in relation to a court, means an order made by a court —

  • Scheduled Uptime means the total minutes in the reporting month less the total minutes represented by the Scheduled Downtime.

  • Maintenance Term means the period of time for which Customer has purchased Maintenance Services, as evidenced by the Purchase Order delivered by Customer in connection therewith, together with all renewals effected in accordance with Section 4 of this Agreement.

  • Computer software maintenance contract means a contract that obligates a seller of computer software to provide a customer with:

  • Emergency Maintenance means any period of maintenance for which, due to reasons beyond its reasonable control, Sprint Convergence is unable to provide prior notice of.

  • Maintenance Period means the period so specified in an adoption agreement as a period of time—

  • Software Maintenance means the process of modifying software after delivery to correct faults, improve performance or other attributes, or adapt to a changed environment. (Reference ISO/IEC 14764:2006, as amended or superseded.) Software maintenance does not include any customization or configuration.

  • Maintenance Charges means the charges payable by the applicant to the Maintenance Agency in accordance with the demand raised by the Maintenance Agency for the maintenance and up keep of the said building/ said complex, including common areas and facilities but does not include; (a) the charges for actual consumption of utilities in the Dwelling Unit including but not limited to electricity, water, which shall be charged based on actual consumption on monthly basis and (b) any statutory payments, taxes, with regard to the Dwelling Unit/ said building/said complex.

  • Yield Maintenance Period means the period from and including the date of this Note until but not including the Scheduled Initial Maturity Date.

  • Maintenance Requirements shall have the meaning set forth in Clause 14.2;

  • Maintenance Adder means an adder that may be included to account for variable operation and maintenance expenses in a Market Seller’s Fuel Cost Policy. The Maintenance Adder is calculated in accordance with the applicable provisions of PJM Manual 15, and may only include expenses incurred as a result of electric production. Manual Load Dump Action:

  • Retail Service and Maintenance Sector Means the service and maintenance of retail facilities which includes financial institutions, retail businesses, schools and hospitals but does not include commercial premises as defined.

  • Scheduled Downtime has the meaning set forth in Section 5.2.

  • Support and Maintenance Services means the support and maintenance services described in Section 1 of these Support Terms.