Examples of Customer Contacts in a sentence
The DSE will become familiar with Customer’s technical environment, staff and unique support issues and will work directly with the Customer Contacts to resolve issues, manage technical escalations, and deliver business reviews.
The Customer acknowledges and agrees that it is essential for TNP to produce any Project Documents in a timely and professionally competent manner that the Customer ensures that its Customer Contact(s) attend and contribute effectively at and provide all information reasonably requested by TNP at all such project meetings.
Only the designated Customer Contacts may request support and assign a priority to that request.
Customer Contacts shall be adequately trained on the Services and shall be knowledgeable regarding Customer’s information technology systems.
All Customer Contacts must be reasonably trained in the use and functionality of the Service and the Snowflake Documentation and shall use reasonable diligence to ensure a perceived Error is not an issue with Customer equipment, software, or internet connectivity.