Services Included in the Offer Sample Clauses

Services Included in the Offer. Question Yes/ No (please tick) Further Information (where applicable) Can you provide an MRTG user name and password for each site to monitor the bandwidth?  Yes  No If no, please state which sites this is not possible for Do you have an operational customer service center?  Yes  No Please provide full details Do you have a dedicated primary internet connection from the fiber backbone?  Yes  No If yes then state details Are there charges for re- alignment of antenna if the problem is not caused by NRC staff?  Yes  No If yes then state costs (per location if applicable) Do you charge for equipment replacement?  Yes  No If yes then state costs (per location if applicable) Do you charge for re-location of equipment once in a year?  Yes  No If yes then state costs (per location if applicable) Are you able to provide short term bandwidth increases if required by NRC?  Yes  No If yes, please provide details Is there a reactivation fee if the internet connection is disconnected as a result of delayed or late payment?   Yes No If yes then state costs (per location if applicable) Do you provide equipment on lease, free of charge?   Yes No If no then state costs (per location if applicable) Do you have a Microwave License?   Yes No If yes then please attach a copy of this license to your bid. Do you have a WiMax License?   Yes No If yes then please attach a copy of this license to your bid. Can you provide a free two week service demo in each location?   Yes No If no then how long demo can be provided and/or where demo cannot be provided. Provide details here of any other relevant licenses your company have. If NRC wish to increase or decrease the bandwidth in any site, how many days’ notice is required? Is there a fee for changing bandwidth? If yes, please specify fee. Microwave Internet: Provide details of equipment you would install in each office. The information provided must include specific brand names, model names and country of manufacture. Wireless Point to Point Internet: Provide details of equipment you would install in each office. The information provided must include specific brand names, model names and country of manufacture.