Complaint. To commence a proceeding, the complaining party (or parties) shall provide by certified mail, return receipt requested, a written Complaint to the BCBSA Corporate Secretary (which shall also constitute service on BCBSA if it is a respondent) and to any Plan(s) and/or Controlled Affiliate(s) named therein. The Complaint shall contain:
Complaint. An expression of dissatisfaction received orally or in writing that is of a less serious or formal nature that is resolved within one (1) business day of receipt.
Complaint. Any employee having a complaint shall first take the matter up with her Supervisor when the employee became aware of the issue giving rise to the complaint. The Supervisor shall give a decision within seventy-two
Complaint. Dissatisfaction or a disagreement involving a circumstance or condition. It may involve a bargaining unit member or members.
Complaint. 32.1 If any complaint or enquiry relating to NPoCC is made to any Party to this Agreement (formally, informally, to the auditor, the NPoCC Governance Board or the ombudsman service) this shall be referred to the Host Force and the Parties shall cooperate fully in dealing with such complaints and shall cooperate in responding to any enquiries made by an external regulatory body including the Local Government Ombudsman or the external auditor.
Complaint an Employee having a complaint shall bring her concern to the attention of her supervisor within seven (7) business days after the circumstances giving rise to the complaint. The supervisor shall respond in writing to the complaint within five (5) business days of receipt of the complaint.
Complaint. An employee who has a complaint must attempt to discuss it orally with their immediate supervisor, either alone or, at the request of the employee, in the presence of the Union representative. If the employee does not request the presence of their Union representative at this time, the representative shall have the opportunity of discussing the matter with the supervisor and the employee before proceeding to Step 1. In the event that the complaint is not settled in this manner, it then becomes a grievance.
Complaint. A complaint is any potentially credible verbal or written allegation by an identifiable author that a unit member has violated District policy to the complainant’s detriment, for which the complainant seeks a remedy. A non-credible complaint is one which the receiving administrator determines does not require further inquiry because the administrator found the complainant not credible, or that the allegations are frivolous or too trivial or minor to merit District inquiry, such that there is no need to address the allegations with the accused faculty member.
Complaint. 13.1 If a complaint or enquiry relating to Counter Terrorism Activities or Allied Matters (including those that gives rise to a conduct matter or grievance proceedings) is made to any Responsible Policing Body (Responsible PCC) or any Responsible Chief Officer, this shall be dealt with by the Responsible Policing Body (Responsible PCC) or any Responsible Chief Officer that receives the complaint or enquiry. The receiving Responsible Policing Body (PCC) or Responsible Chief Officer dealing with the complaint or enquiry may, if in the wider counter terrorism policing interest, consult, if appropriate, with the Chair of the Counter Terrorism Coordination Committee before responding to that complaint or enquiry.
Complaint. During the performance of Services any deficiencies must be submitted in writing to the party providing the Services. If documentary evidence clearly shows that a party receiving the Service was aware of a deficiency in the Service or should have been aware of the deficiency in the Service exercising a highly professional standard of care, and that party fails to inform the other party within two weeks of becoming aware, the party receiving the Service cannot assert any claims or other rights against the other party resulting from the deficiency in the Service prior to notification, but the party receiving the Service can require the other party to correct the deficiency in the Service without undue delay. The party rendering the Service must correct the deficiency at its expense.
